Tokyu Stay Shinjuku

The location in Shinjuku is great. The beds, pillows and blankets are very comfortable. The bathrooms are clean, modern and great. Wash machine in the room is great. Safe, complementary coffee & tea. The staff was always very helpful and friendly. They took our luggage and stored it for us when we were traveling. We really enjoyed the stay.

The rooms are small (even though not too small for Tokyo standards).

It is modern and clean. Although it stays next to a busy street full of restaurants but it is quiet while you are sleeping. There are family marts convenient stores nearby. The JR Shinjuku Station can be reached on foot in eight minutes. Most of the popular sites in Shinjuku are within walking distances. I am a solo travel staying three nights in both single rooms with shower only and with bath. The shower only room is better for me because the shower water power is stronger and with various types of shower heads to choose. Staffs are super friendly and helpful. I tried one breakfast and choice of food is sufficient.

Nothing

Biggest room we had while staying in Japan

Nothing

The room was a good size for a single person travelling alone. Bathroon was much bigger than expected. Very new and clean, nicely decorated. Great toiletries provided. Bed and pillows were comfortable. Fabulous location. Quiet area at night. I felt safe. Excellent staff, very friendly and helpful.

I couldn't find a USB port to recharge my phone (just thinking now maybe it was on the desk but I'm used to finding them near the bed head). The first night I had to call reception to find out how to turn off the light above the desk. I was looking for a switch on the wall (didn't think to look on the desk, I thought the switch there was for the desk lamp). The air humidifier confused me. At first I thought it was the air conditioning unit and filled it with water before I realised there was an air conditioning unit over the bed (it was hidden from view when entering the room). I would have liked a music channel or English speaking movie channel on the TV. Personally I think a standing basin in the bathroom would have been better than a sit down one.

Convenience to all of Tokyo

The hotel is centrally located to all that Tokyo has to offer. It also is secure with keycard access during off hours. It is a block from all major shopping in Shinjuku and is about 5 minutes from Shinjuku Station

Small rooms but efficient use of space

Microwave, washing machine/dryer, refrigerator, very helpful and friendly staff.

No view,