Etsi halvat lennot: United Airlines

Plussat: They lost my luggage.

Miinukset: Single seating on the left side of the plane has limited foot room due to the design of the plane at the floor, which is raised. Leg room is non existent as is headroom. The seat was very uncomfortable. Luckily this was only 1.5 hours flight time otherwise it would have been pure misery. Right side seating on the isle would be better for foot room but the other aforementioned issues exist.

Plussat: In flight experience was ok.

Miinukset: It was difficult to learn gate information, was provided at the last minute, which is tough in a long airport like Munich. Airline few us into an airport that was the center of a political protest which was known at the time of takeoff. We should have been warned as it required 4 hours to leave the Barcelona airport, walking away from it 3 miles in the rain.

Plussat: Cr

Miinukset: Had to wait on the runway for one hour to get a gate upon arrival. Should not have departed early and told passengers that there would be a gate available, only to have to wait and circle around several times waiting for a gate.

Plussat: Big selection of movies if you have the United app.

Miinukset: Tiny overheads in the 777 so they took carry-ons from at least half the people on the flight. Out of the hamburger by the time they left Economy Plus. Narrow seats, very little seat pitch. I am not quite 5' 10" and I only have a couple inches between my legs and the seatback. Similarly cramped restrooms.

Miinukset: At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,

Miinukset: They made us wait for a group of passengers who caused a 50-minute delay.

Miinukset: Premium plus Economy was not as advertised

Miinukset: The Boarding was not fair. The most horrible experience in my life and the Customer Service made me felt like a delinquent.

Miinukset: Had to sit on the tarmac for 35 minutes because our flight was “randomly” selected to wait because there was too much air traffic over Houston. Result: I missed my connection to my final destination. The airline promised that the other flights were alerted of the delay and that people would be there to assist. May departure gate was literally two gates away from my arrival gate in Houston. No one was there to help. No exceptions were made to get me on the flight, even as it was delayed at the gate for 15 minutes, meaning that they could have gotten me aboard. The whole experience made me very angry. After all this, I had to wait an additional two hours for the next flight.

Plussat: Seat belt worked.

Miinukset: The seats are so uncomfortable. No head or neck support. The entertainment WiFi never worked.

Plussat: It was okay. I slept mostly. The crew was professional and friendly.

Miinukset: Even thought I got off a plane and direct to another I had to to go through security again. This meant I had no time to get any food or drink. I got to the new gate after boarding had started. Again, the flights were to close together.

Plussat: Good crew.

Miinukset: United is the literal worst. Economy basic where you are forced to check and pay for your carry on?! Horrible service in the terminal, staff more interested in their phones than helping. Wifi didn’t work. I’m the future I will pay more and fly anyone else. Never making this mistake again.

Plussat: The pilot told the passengers before the flight took off that there would be some turbulence. It was nice to know about it beforehand

Miinukset: The crew started serving first class passengers BEFORE boarding was complete, which forced the passengers who had not boarded yet to wait in line until service was complete. This sent a poor message to the economy class telling us we were not important customers

Miinukset: Flight was delayed. Didn't make connecting flight in Houston. Had to stay overnight in Houston.

Miinukset: Free high speed Wifi. More room / comfort

Plussat: The pilot and crew were friendly and helpful.

Miinukset: The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge).

Plussat: Absolutely nothing.

Miinukset: Everything.

Plussat: It was a mediocre flight. No frills.

Miinukset: Seats could be more comfortable.

Miinukset: I paid $100 for an upgrade on a United which turned out to be the first row, and right beside the rest room (which was erroneously showing as occupied for the first 20 minutes). The traffic made it feel like I was sitting on a bench in Grand Central Station. I chose an aisle seat but ended up mysteriously in the middle seat. I had extra leg room but if I’d eaten the free 5 pretzels I wouldn’t have been able to fit it my seat any longer. The WiFi wasn’t working for the first hour of the flight. The flight attendant got really annoyed when we didn’t look up when he came by with beverages the first time. We all had headphones on and were looking at our personal screens. The activity by the rest room was constant so we didn’t notice it wasn’t just someone waiting for the loo. The luggage took so long to come out I thought my conference would be over before I got it. Overall, I thought it was bad and confirmed why I don’t fly United. Old, dingy planes, poor service. The pilot was pleasant and communicative so there was at least that...

Plussat: The flight was on time!

Miinukset: Economy seats are squished and uncomfortable.

Miinukset: ran out of the food i wanted. poor selection of food... screen on "tv" was too dark to see details

Plussat: Nothing

Miinukset: 100% of staff was rude and they love to nickel and dime you.

Miinukset: A safe, quiet set of flights. Nothing really unusual, which is a good thing. US airlines suck badly in cuisine and this trip reinforcedji

Miinukset: Although in first class, the service was subpar. The attendant did not smile, told me to look in the magazine when I asked if there were any dishes without cheese . She left an empty glass on my tray for the entire flight!