Etsi halvat lennot: United Airlines

Miinukset: Late crew. Slow to depart added to delay. Arrival blocked by equipment in the gate, so we waited to get access to the terminal. 20 min after gate arrival, still no bags. Then one truck of luggage on the announced carousel and then...nothing. Secretly, the remaining bags were appearing on a differen

Plussat: Movie selection was excellent. Bombardier jet was a notch above what I expected.

Miinukset: We were over an hour delayed on the first flight. The seats were super uncomfortable for the overnight flight. They left open seats in the upgrade section on the second flight - why would you ever do that?!?

Miinukset: Seating very tight. Difficult to get in and out, or to get your things from under the seat.

Miinukset: Worst flight experience of my entire life.

Miinukset: The seats claim they have United Private Screening (TV and Movies) using the United app but it was not working. It worked well on the previous flight.

United needs to improve or they will start loosing loyal customers

Plussat: 787 is a nice plane. I also like getting miles since I accumulate most miles with United. Not much else to boast about.

Miinukset: The outbound plane from Newark to Frankfurt was late by 1.5 hr because United could not figure out how to bring the plane (that was sitting in the middle of the airfield to the gate and then they realized that they need get catering supplies to feed the passengers and we were waiting for that too. The inbound flight from Frankfurt to Newark was late by 1.45 hours since they were fixing a computer problem on board. The flight was totally over air-conditioned and when I asked to bring an extra blanket for me the flight attendant started lecturing me that I was wearing shorts and a polo shirt (in the 86F heat at FRA and EWR it was ok!) and that she had no blankets. The second flight attendant who for some reason came 2 miins after the first one apologized for the attitude of his female colleague and immediately brought me an extra blanket.

Miinukset: Be on time!!

Plussat: Good crew, great landing, short flight

Miinukset: The seats are crampy

Miinukset: United Airlines in our experience runs late putting a lot of pressure on any ongoing connections . Not clean . Staff not friendly . Only sometimes helpful.

Plussat: The crew made the best out of it and thankfully it’s an extremely short flight.

Miinukset: A 20 minute flight was delayed for 2.5 hrs. United did a terrible job with notifying passengers, just simply bumped out departure in 15 min increments. Original excuse was inbound delay, although plane was there for 6 hrs already. Passenger soiled himself in cabin and there was no ventilation.

Plussat: We did not have to wait long for our luggage.

Miinukset: Our flight was delayed over an hour.

Plussat: It’s ok. The airplane is not comfortable. It’s old and small

Miinukset: N/a

Miinukset: On time instead of 5 hours late

Miinukset: A mechanic issue with a fan in the cargo hold kept us from boarding for 40 minutes. Once we boarded and got out onto the tarmack they discovered an issue with the GPS. We sat for 2 hours before going back to the gate. Maintenance came on and fixed it. Then we took off.. 3 hours late

Miinukset: Delay killed my travel plans and resulted in a nine hour layover in Munich Germany!

Plussat: I sat next to two of the flight attendants prior to our departure. When they got up to board, their negative comments about getting on the plane made me think Wow, why are you doing this job, if you don't really want to go. The two attendants at the check in, they need some training.

Miinukset: More professional staff.

Plussat: The crew was very nice and I appreciated the entertainment options

Miinukset: I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket.