Etsi halvat lennot: United Airlines

Miinukset: More than one and half hours delay, at least they flight attendants should offer customers more than just a drink

Miinukset: Dirty

Plussat: The lady at the checkin was very considerate and suggested that I am only allowed to bring one baggage. So she suggested if I can combine my both luggage as one, then I should be all good otherwise they will charge double- scary.

Miinukset: Light travellers like us should be given more latitude to choose 1 bag size 17x10x 5” and one laptop bag size 12” X 10” x 3”

Plussat: What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!

Miinukset: See above!

Plussat: Crew was good

Miinukset: Bad baggage claim info

Plussat: Not sure I can comment on this particular flight.

Miinukset: On time departure, being truthful about delayed departure time and taxiing time, easier landing (had a lot of ear pain from rapid air pressure drop), It took over 30 mins from the time the plane landed for bags to load on the carousel

Plussat: Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans.

Miinukset: Be on time

Miinukset: Terrible boarding process, awful food, rude staff...literally one of the worst flights ever

Miinukset: The cabin was cooler than expected. A water bottle would have been helpful to ensure hydrated during the flight when canon lights turned out.

Plussat: The flight was on time; other than that, nothing was good.

Miinukset: Everything! For starters, the seats. It seemed as if we were inside a cage where you can barely move your hand. Extremely disgusting flight!

Miinukset: United, along with American, is a horrible carrier, and the next time it files for bankruptcy, needed to be allowed to remain our of business. The employees don't care about service at all, it's no longer part of their culture.

Miinukset: My son was flying on United from Colorado Springs to Denver, then on to Seattle for Thanksgiving. He rushed through as quickly as he could, but the door to the place was closing and it left 10 minutes early. United recorded him as a 'No Show', and there policy now is to cancel the entire ticket is you miss any segment of a round trip ticket. Thus, his entire $900 was forfeited, he couldn't even pay a change fee to catch a later flight. I hate American, and now I hate United just as much. These airlines shills have been allowed to go out of business when they last filled for bankruptcy. We fly in quite a few international airlines, and outside of Alaska, Jet Blue and Delta, maybe Southwest, US carriers are absolutely bottom of the barrel and it's clear that their employees don't care whatsoever. Will never book again in United or American. I'll try Amtrak before either of those carriers.

Plussat: Movie choice

Miinukset: Man flight was rude for me reason

Miinukset: Took 2 hrs to get a drink after we took off. Need more help.

Plussat: Crew worked hard under difficult circumstances but flight was not well equipped

Miinukset: First we boarded and then had to deviate and move to a different delayed flight. No head sets, tv did not work , seat was very uncomfortable.

Plussat: The flight attendant was very nice.

Miinukset: The flight was delayed for a few hours, the plane was tiny and uncomfortable.

Plussat: The crew was friendly and helpful

Miinukset: Being on time.

Plussat: Flight was on time

Miinukset: A 3 hr plus flight from St Maarten to Washington DC with nothing but stale pretzels!!

Plussat: trip was horrible. Very disrespectful and racist.

Miinukset: Crew needs to take classes on discrimination

Plussat: The crew were ok, but could have handled the situation different. It was upsetting how discrimination is still so active in this country and as "crew members" they should not have chosen sides

Miinukset: Watch videos on discrimination

Plussat: The crew was rude. Also made me check my carryon when there was plenty of overhead room.

Plussat: Crew was very attentive and professional, and the food and beverage on the Lufthansa transatlantic sector were better than US carriers offer.

Miinukset: The economy seats on the Lufthansa A350 were extremely uncomfortable and seemed excessively narrow as well has having cramped legroom. I could not get comfortable let alone sleep, and my backside felt like I had been sitting on a park bench rather than a long haul coach airline seat. I will avoid this aircraft if possible in the future.

Miinukset: Food purchase options and better snacks

Plussat: I liked the crew

Miinukset: Almost everything