NH Valencia Center

We liked that the hotel was located just by the main park in Valencia. Also, the rooftop bar, exercise room and the pool were nice. The room was quite spacious.

Despite some positives, the overall experience was very disappointing. - Check in took long time, the reception staff didn't even mention what they were typing and how long the check in would take to complete. - Rooms lacked iron and ironing boards, also there was no kettle or coffee/tea making facilities. - Room decor was quite tired, needs updating. - The minibar was extremely expensive - I find it strange that such expensive minibars are still offered to the guests (e.g. nuts for 6 Euro, a small bag of jellies for 6.50 Euro, btw who buys jellies in the hotel anyway?, tiny bottle of bad quality wine 8 Euro etc.). - There is no soundproofing at all - we could easily hear what people were saying in the hotel corridor and other adjacent rooms, it was very noisy at night. - Bed mattresses are extremely tough, we woke up with back pains. - The worst thing was that the air conditioning unit smelt with sewage, it was unbearable to smell it, absolutely disgusting and I hope a health inspector looks into it. - The rooftop bar, although it was nice and breezy, lacked nice drinks, there was just 1 bottle of red wine and 1 bottle of white wine - some other options would be recommended. - The free WiFi is extremely slow and you will be better off with your mobile internet. - Although the hotel is located near the park, it is also just right next to the dirty bus station with a lot of sketchy people around. Generally, the hotel needs a lot of work and major refurbishment. It seems like the place is stuck in 1990s. We won't be staying there again.

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The room smells damp. The bathroom was dirty as if it hasn't been clean for a long time