Vaughan hotellia

Plussat: Nice comfortable, large room. Great fitness room. Free parking. Good breakfast.

Miinukset: I couldn't find the remote to turn on the tv in the fitness room.

Plussat: Free continental breakfast, free small scale dinner and free bike rental. WOW!

Miinukset: A few pestering flies in dining area. Need strips or appears to eliminate them coming in from beautiful outdoor dining patio.

Plussat: The staff were wonderful - everyone from the front desk staff to the cleaning staff! The pool and facilities were clean and user friendly. I loved the 24 hour coffee station! I enjoyed the kitchenette in the room.

Miinukset: The water pressure in the bathroom both shower and sink were very low, especially the hot water in sink. A binder or info card on using the tv would've been helpful. Having the one in the closet was difficult to find - didn't see it til the morning I was leaving, had to call front desk for info.

Plussat: Excellent experience, Room far above our expectations. First encounter with staff was with front desk via phone, I felt she was unprofessional, laughing and having another conversation while taking my call. Check in was quick and easy.

Miinukset: Free breakfast was a plus, but the space is too small to accommodate the amount of guests during our stay. Also the staff was not able to keep up replenishing the dishes and utensils needed to get breakfast. Nor were they able to keep the area clean .

Plussat: Comfortable bed, well designed suite

Miinukset: Pool bathroom shower is not well designed. Drains into bathroom floor.

Plussat: The property is clean and nice

Miinukset: The bed is not that comfortable though.

Plussat: great interior design for the room 605 with everything well thought out and nice layout, big bed and sofa great and nice TV

Miinukset: Hot water in bathroom took time to warm up

Plussat: Location and staff were great.

Miinukset: Pull out sofa mattress looked worn. Room appeared to be much larger on website.

Plussat: Very nice, super clean and comfy bed! Highly, highly recommend

Plussat: Staff very friendly, hotel was clean and bright. Included breakfast which had variety.

Plussat: I was given a room on the 3rd floor that was small and you could hear everything through the door. I called front desk to complain at 5am about 2 people who were speaking loudly in the hall. Totally ridiculous! I spent money to be kept awake!

Plussat: Staff was very friendly. Rooms were clean. Bed was very comfortable.

Miinukset: The breakfast was not great. They should keep it simple and just do a continental breakfast. No sandwiches.

Plussat: Clean and friendly staff

Miinukset: My wife had used one of their towels and had a little bit of make up on it and they charged me 10$. 10$ is nothing but the fact I never had anyone charge me for towel and they charged me for it was a little disappointing

Plussat: It is a cute place. Has a kitchen. Kind receptionist and it is close to Canada winter wonderland

Miinukset: Nothing. It was ok

Plussat: The room and the entire hotel was very clean and well maintained. Staff was courteous and helpful. Breakfast was also good and fresh. Gym had good workout machines and it was available 24/7. Walmart and IKEA at walking distance.

Miinukset: They can add more fresh fruits in the breakfast alongside more variety of eggs. It was not easy to have scrambled eggs on daily basis. Please add fried eggs or omelettes.

Plussat: the staff was very friendly, I was working, and had to leave early -the breakfast was prepared early so I could eat before I left

Miinukset: nop

Plussat: Two separate rooms

Miinukset: The fan the washroom is noisy. The shower head can be worked on.

Plussat: You accommodated my pup as our family!!

Miinukset: The sofa bed sucked!! Uncomfortable!! You need better mattress on it!! It was four of us and the dog!!

Miinukset: The dusting over the tv could have been better, the sheets could have been changed daily. The body soap and shampoo could have been replaced.

Plussat: The Staff are Excellent. Pool is heated.

Miinukset: Their TV was mounted in such a way that it was difficult to plug anything into it.

Plussat: Beautiful room

Miinukset: 2 towels is not adequate

Plussat: The staff went above and beyond for service. The room was clean and modern. Wonderful experience. I never recommend anything but I do not hesitate to here.

Plussat: Nothing

Miinukset: No opinion

Plussat: It was close to Canada’s Wonderland and the pool was nice

Miinukset: I asked two different stay members for a playpen and never received one.

Plussat: location

Miinukset: lighting, safe didn't work, supplies were not replenished, not all items on limited breakfast menu were available

Plussat: Staff was great. Location was convienent. Clean and sleek . Super tidy

Plussat: I like everything about our stay.

Miinukset: The only complaint I may have was we arrive a little early and had to wait until 3pm to check in.

Plussat: Property aesthetics

Plussat: I felt at home.

Miinukset: They should improve on the menu.

Plussat: First time I stayed in this hotel. Not impresses at all. There is nothing to like about this hotel!!! Stay away!!! Staff are not friendly!!! Rooms outdated, loud traffic and extra loud heater in the room.

Miinukset: The hotel entrances were closed and it took me an hour in traffic from one entrance to another. I called the hotel when I reached the main entrance and they refused to open the main entrance and asked me to use back entrance. It took me 30 min to go back to back entrance. In their email they had said security will be in both entrances. There was no security guard. One appeared in the back entrance after I called. I asked to see the manager once I got inside and they said he is not available. it took few hour to get a call from manager. He just kept apologising without taking any measure to improve their entrance. Bottom line they were not customer oriented at all!!! They advertise breakfast included. Once you make the booking, their invoice says meals are available but not included in the price.

Miinukset: The perfume the receptionist was wearing was really strong and gave me an instant headache.

Plussat: Great stAy and great value

Miinukset: Nothing negative to say

Plussat: Breakfast was really nice

Miinukset: That the hot tub was broken

Plussat: Staff was lovely.

Miinukset: Our car, parked directly in front of entrance, was broken into and some valuable itrms stolen.

Plussat: The kitchenette

Miinukset: Very comfortable rooms and great location

Plussat: Loved this hotel! Beautiful and spacious rooms! Excellent service and friendly staff.

Miinukset: The complimentary breakfast was not the best... very average and lacking in variety. However it was fine. No one left hungry!

Plussat: I stay at a lot of Homewood's; they are all great. This one is a really nice one.

Plussat: Cleanliness and comfort.

Miinukset: Food is not good for the people who are vegetarians. Mostly all the items have different types of meat in that. There should be some kind of vegetarian food items. People will like it and will appreciate. Your business will be booming for sure. Now days more and more people are becoming vegetarians.

Plussat: Room was clean and bed was so comfy,, got to park the car at the door of the room

Plussat: Did not partake of a breakfast. Strictly a late arrival and overnight stay. The location was ideal for my morning appointment. The night shift host was very congenial.

Miinukset: no complaints

Plussat: The bed very comfortable

Plussat: Service was friendly, safe and efficient. Room was terrific. The bed was extremely comfortable, cozy comforter, perfect pillows, bath tub was angled and relaxing, the tv service perfect, coffee, tea and fridge in the room with vending machine down the hall.

Miinukset: Nice to have a restaurant on site but that would have raised the price so no complaints here.

Plussat: The room was very clean and the bed very comfortable; an excellent value. This was our second stay at the Vaughan Inn and it won't be the last. The next time we go to Vaughan, the Vaughan Inn is our first choice for a place to stay.

Plussat: The property is in a great location for my friend and myself The renovation that was done since the last time we were there were very nice

Miinukset: nothing

Plussat: We chose this Novotel because of its proximity to Vaughan Mills Mall.

Miinukset: The heating unit inside the room was rather noisy when it was on.

Plussat: It's proximity for wonderland and Vaughan mills mall can't be beat.

Miinukset: The rooms were not well cleaned. We stayed in room 517 and it was very clear that nobody had vacuumed under the beds in a very long time. There was a build-up of dust and garbage. As someone with a significant dust allergy, it was very bothersome.

Plussat: The reduced price and friendly service

Miinukset: Nothing!

Plussat: Restaurant and bar in the same building . Didn’t have to leave building for a nice dinner and drink . Just an awesome stay.

Plussat: The staff was very nice and the hotel was very clean

Miinukset: There was no bath tubs in the room only showers

Plussat: Excellent service! They even give my kids some toys and chocolates! Thank you for everything we had a wonderful time!

Plussat: The comfiness of the beds, smooth check-in

Plussat: The room and it's ambience

Miinukset: N.a

Plussat: Great hotel. Update, modern, spacious, and comfortable rooms. This was a Wonderland trip. The hotel is very close to the park.

Plussat: Location and price

Miinukset: All good!

Plussat: Everything

Miinukset: The price

Miinukset: Breakfast should be included at that price

Plussat: Excellent price and a good breakfast included.

Plussat: This is my favorite Marriott brand hotel for the layout, colors and decor and comfy bed and linens.

Miinukset: $5 for parking, water barely warm in the shower (evening or morning) and heater hard to figure out or didn't work too well. Noticeable stains on carpet

Miinukset: For some reason we had a handicap accessible room. Needless to say having a shower was a joke - the whole bathroom was covered with about an inch of water. The bathroom door was broken and would not lock. Light bulbs burnt out

Plussat: Great room with a separate couch and desk area. Great breakfast.

Plussat: Restaurant was very good and beds are comfortable.

Miinukset: Please be aware that there is now a $5.00 parking fee that they take off of your security deposit. They do not tell you this but they do it.

Plussat: Quality breakfast and great beds!

Miinukset: Parking was extra!

Plussat: Great morning breakfast and nice clean rooms.

Plussat: the room

Plussat: unique design of the room convenient clean free breakfast

Miinukset: noisy in the lobby with kids .

Plussat: Clean hotel, delicious breakfast. Loved that the hotel allowed me to check in earlier than 4pm and so convenient the check out is 12pm.

Miinukset: N/a

Miinukset: Missing bacon or pancakes.

Plussat: - reception very courteous - the room had a nice layout and was very clean - decent gym

Miinukset: - The pool smaller than expected and no ceiling sprinkler (seen in pics) - Small point, but no waffles or pancakes with breakfast - $5 parking seems a like they're "nickel & diming" you. I'd preferred if they simply added the fee to the cost of the roo

Plussat: Excellent breakfast

Miinukset: No

Plussat: We were bumped to a King bed suite without asking... which is exactly what we were hoping to request at check-in! The room was spacious, clean and the bed was very comfortable.

Miinukset: The breakfast (which was included in our package) was just okay. Was hoping for a few more cooked egg choices and the coffee was less than desirable. Also, the orange juice was very bland and watered down.

Plussat: Hotel was clean and even though seemed quite full at breakfast it didn't feel busy while we were checking in or in the pool/hot tub. Our room was comfortable and clean and made our stay very relaxing. Breakfast staff were good keeping up as it was busy.

Miinukset: The a/x unit in our room was extremely loud and should probably be fixed (522). I had to get up at 3:30am to turn it off because it was waking us up by squeaking. The hot tub could have been hotter we felt and there weren't enough chairs in pool area.

Plussat: Lovely room and very nice location. Breakfast had great selections.

Miinukset: Front desk staff was not very friendly. Quickly dispelled the myth that all Canadians are pleasant.

Plussat: The room was spacious and very clean. The shower was roomy and powerful.

Miinukset: There was a strange pass-through window from the bath to the bedroom which compromises privacy, since the toilet is not in a separate room.

Plussat: breakfast was excelent

Plussat: Close to the hwy, close to our event centre and had more than I expected. For example- the pool, a hot tub, gym and an amazing breakfast

Miinukset: Just being picky, but tv seemed smaller than average and no exhaust fan in bathroom.

Plussat: The incrediblly kind staff that went above and beyond for all their guests.

Miinukset: Sometimes it is nice to have fruit or cookies to welcome guests when they arrive. Everything was really great! Very happy with our stay.

Plussat: Friendly staff, clean rooms and amazing breakfast ! And the hotel should have a rating of 4 or 5 not 2.5

Miinukset: No, just the $6.47 fee for staying overnight ? It's not a lot of money but the point of staying in a hotel is to stay overnight and not pay an extra 4%.

Plussat: It was clean, breakfast was good and the price was very reasonable

Plussat: It was new and clean and friendly .

Miinukset: It was quite a distance from the shopping .

Plussat: The property was clean and inviting. Easy location and lots of parking. The pool and hot tub were clean and a perfect temperature. The room was clean and spacious. The staff were very friendly! The rates were great as well.

Miinukset: The room we stayed in faced the parking lot and highway, you could hear the traffic and someone music at 3 am

Plussat: The breakfast was great, make sure you purchase it in advance to save money. The staff was accommodating and kept in contact with you via text which was a nice touch.

Miinukset: Beds were a bit too hard then made a massive indent...tv remote didn't work well, could of been the batteries though

Plussat: Location is great. Parking is free!

Plussat: great access to subway to get downtown with ease. Vaughn Mills shopping close by

Miinukset: our room overlooked the roof vents - disappointed with view but otherwise room was comfortable, not a fan of the bare floors.

Plussat: The staff was very friendly and helpful. The room was spacious and clean. Great location. Breakfast was excellent with lots of choices (eggs, bacon, sausage, waffles).

Plussat: Modern, clean and good location. Staff was great, discounted Wonderland tickets, kids also love the waterslide when they come. Mini fridge and microwave in rooms. This is always our first choice when staying in Vaughan.Affordable rates.

Miinukset: Breakfast is expensive. Wished there was more of a complimentary option like at many other hotels. We stayed in a different hilton in the past and breakfast was amazing and complimentary so was surprised at the price at this location.

Plussat: Staff was good

Miinukset: Wifi did not connect.

Plussat: good location - staff are friendly

Miinukset: the heating system - a blowing radiator on the floor by the bed is VERY loud and very cold below it.

Plussat: The hotel delivered what was expected.

Miinukset: No

Plussat: The staff were very attentive and friendly. The room was very nice a larger then i had anticipated. The room seem clean. Wish there were slippers to wear in the rooms as the floors were i think hardwood/laminate.. bonus that it was not carpet . The location of the hotel made it very convenient for our business trip. We loved the free parking. Offered late check out within reason. The room had a kureg rather then old school coffee maker, would be nice if they had more selections but it was still amazing.

Miinukset: Minor things : When showering i couldn't pull the shower lever all the way up it felt stuck the water was pouring from both the shower head and the faucet. It was still manageable and there water was hot water. There has been a few places that I've stayed where there was no hot water. Our view was not the greatest. We had a view of air conditioning equipment ,construction trucks and and another building wall. The television channels lag as we flip channels . The picture did not populate for a good 10-15 secs at time . Which makes you loose interest in wanting to watch television to unwind. We went swimming . The hot tub was amazing. The only thing was that i didn't see a phone to call to the front desk should we need anything or had a question or to call to our room should it be needed. There was a red emergency phone should we need to call for help. Most hotels I've been to come with a small recycling bin in the room to help separate trash and recycling. I didn't see one in the room. The price could be a little better.

Miinukset: Staff was always speaking in another language with each other.

Plussat: Location, and the pool was great.

Miinukset: As I was walking down the hallway to our room a room service lady was trying to get into our room. As we had just checked in I was concerned as to why she needed to get into our room. She mumbled something about checking something out and left very quick.

Plussat: Close to the subway, but rates seam to be getting high.

Plussat: place was clean.

Miinukset: Nothing

Plussat: - location - friendly staff

Miinukset: I was a little disappointed with the breakfast, consisting of fruit and toast

Plussat: Cleanliness

Miinukset: Very bright in the morning,even the curtain is closed

Plussat: Everything was great! The rooms were clean and comfortable.

Miinukset: Breakfast was okay, but the oatmeal not enjoyable. I am diabetic and was looking forward to the unsweetened oatmeal. It was disappointing and tasted odd.

Plussat: The rooms were excellent! I thoroughly enjoyed the tub and the fireplace. When I first got to the room, it was not as described on booking.com as the one I reserved had a fireplace. I called down and the gentleman who checked me in came right up and moved me to a room with a fireplace. I thought that part of the customer service was greAt!

Miinukset: I loved my room, however, there was no remote for the fireplace and I had to open and close the top vent to turn it off and on and when the heat was on the vent got very hot and I burnt my hand, there should be a remote for all fireplaces, someone could be severely burned. When I first arrived the staff at the counter were talking to each other and no one acknowledged me, finally when I put the bags down, one of them said I’ll be with you in a minute. When she was just stAnding there doing nothing I started up a conversation about the weather and she said “I said I’ll be with you in a minute.” I advised her I was only talking to her, not complaining and she didn’t say a word, 3 other staff came and they were all standing together. Finally someone checked me in after standing there for approximately 10 minutes. This lady was unprofessional and I found her rude. I didn’t get her name unfortunately. Another problem is the length of time it took to check, I have arthritis in my feet and back and i can not stand for longer than two minutes without pain and even when I was leaning on the counter in pain, no one helped me. I didn’t want to sit in the lobby because I would lose my place in line and the line had four other customers in it by this time. When I first got to the room, it was not as described on booking.com as the one I reserved had a fireplace, it’s not a BIG deal and it was rectified right away it is just inconvenient. A lot of noise could be heard in my room, maybe due to the location? Near the elevator. The free continental breakfast was subpar, there were no croissants, the muffin I ate was dry. It wasn’t bad I have just had better at less extravagant hotels.

Plussat: The staff were very nice. The bedroom area itself looked clean.

Miinukset: It looked like someone had an accident in the bathroom and it wasn't cleaned. The bathroom floor and bathtub had reminints of something gross.

Plussat: its proximity to shopping, transportation and major highways.

Plussat: It's close proximity to the Vaughan Subway station which we used to attend Blue Jays baseball game

Miinukset: Found room air conditioner quite noisy

Plussat: The room was very comfortable, excellent location, good staff, clean and good pillows.

Miinukset: The "free" breakfast is a fraud. The actual breakfast is PAID and the free breakfast they give you is a poor combination of bread alone and 1 type of cereal. I'm very disappointed.

Plussat: Staffs are very friendly and rooms are very clean

Miinukset: Ordered some cocktails in the restaurant for some reason i didn't like the taste its too strong.

Miinukset: Bathroom sink clogged so very slow draining. Free breakfast does not include eggs if any type.