Vaz/Obervaz hotellia

Plussat: Great location in the heart of Lenzerheide. All staff we interacted with were phenomenal and their spa and hamam are truly excellent.

Plussat: Fantastic breakfast and amazing attention to detail throughout the hotel.

Plussat: All the staff were terrific. I had occasion to give a special thanks to the two staff who look after the hammam and saunas.

Plussat: Very efficient t and very friendly Service, location for skiing is fantastic, spa and hamman excellent after a days sking and food very high quality. It’s expensive but you really do get what you pay for.

Plussat: great location, special atmosphere, nice sauna

Miinukset: paying CHF 500 plus for the smallest room time is just too much.

Plussat: Loved the style and detail of the whole place and the gourmet restaurant was fantastic. Staff were so helpful knowledgable and helpful.

Miinukset: Only negative was some exterior decoration that started at 7:00am, that disturbed us.

Plussat: The staff's service and focus on details was excellent. The fact that they remember your name is just an example of that. They have a sense of informalness without losing sight of quality.

Miinukset: Food was good but not exceptional.

Plussat: Everything about this property is top-notch, and the staff work hard to ensure that your stay meets your expectations, no matter how challenging your plans for conquering the neighbouring mountains. We had only two nights there, but anyone holidaying for a full week would be bound to return home fitter and happier, both physically and mentally.

Miinukset: I do not blame the hotel for this, and our further prior research would have revealed it, but there are no proximate restaurants to offer alternatives to the very expensive (and superb) dining facilities on site. The food was wonderful, but it would be hard to eat satisfyingly for less than £100 per head excluding wine. If money is no object, you will surely not be disappointed by anything at this hotel.

Plussat: Their mantra was ‘arrive as guests, leave as friends’ and they certainly treat you like that. Wonderful experience!!

Miinukset: No hair conditioner in the room, but nothing else to dislike

Plussat: Everything! Well run, staff couldn't do enough for us, facilities excellent. It was a totally relaxing stay.

Plussat: We liked everything, very relaxing experience in many ways. Staff was extremely helpful and professional.

Plussat: Everything!

Miinukset: Nothing!

Plussat: This is a family run hotel and we felt very warmly welcomed every time we returned from our days out. The staff were always willing to help and advise and that made our stay that much nicer.

Plussat: Love the ambiance , the kind staff and the quality of the decoration .

Miinukset: Nothing

Plussat: Fantastic. Had the vest time here over Christmas! Really arrived as a stranger and left as a friend. Was just the best experience ever. Thanks to all the staff and especially Matthias for making each day just perfect! Would love to return any day!!

Miinukset: No bad reviews

Plussat: Location is good. Breakfasts are tasty and good spread. Great spa.

Miinukset: Always felt they were doing you a favour to help. There were one or two staff that seemed sincere but some really seemed like they were going through the motions. We requested some almond/ oat milk for the room, were told they don’t do room service. 40 min later we were down at the front reception and counted 7 staff causally milling around trying to look busy. We were told on day one, if the mini bar needed topping up - no problem just ask! Well obviously a 2 min trip up to the room to deliver some milk for a tea while we were getting ready for going out, was too much. Rooms were relatively clean but again, sugar and toilet paper were very scarce? Practically had to use last sheet of paper before a new roll was left? This could be the same reason we were told that only 2 rashes of bacon were served with your egg/omelet - we don’t want you to waste it? If I ask for 3 rashes that’s what I plan to eat - I am almost 50 years old - I think I know by now! Finally, rooms were unbelievably hot. We slept with the door open to the terrace every night. Tried everything to turn it down? Not sure?

Plussat: It was absolutely joyful, comfortable stay at this hotel. Truly speaking, nothing disappointed us. We will surely come back to this hotel for another short holiday. Thank you for your kindness and great service.

Plussat: nice design and warm athmosphere in the hotel, very friendly staff, nice food in the restaurant. room was very spaciouse and nicely decorated. spa area is clean and nice as well with different options to relax or being active in the gym area. we really liked that in arosa it seems you get the travel card for the gondolas, bus etc. included as of one night stay this was a very positive surprise to learn that this is included in the price. overall a great stay!

Miinukset: maybe selection for breakfast could have a little more variation. our balcony was directly attached next to the staircase so people using the stairs have a full view into the balcony hence we would have enjoyed some more privacy to really feel comfortable to use the balcony. Also one minor thing was that there was a welcome note in the room that was adressing myself as Ms und my Partner as Mr. given that my Partner is female as well this was quite iritating especially because then also the bathrobe for the spa was one male size and one female size etc. it was not a big deal but if the hotel wants to improve on their inclusiveness of LGBTQI guests they might want to be more considerate on how to adress their guests.

Plussat: Everything- fantastic place

Plussat: The hotel was extremely comfortable, the staff were fabulous and looked after us so well. It was an excellent stay and we would recommend this hotel for its location and comfort

Miinukset: Maybe the menu in the restaurant wasn't exciting enough. We ate once and it was good food but having chosen once there wasn't enough choice to tempt me back

Plussat: Fantastic ski break at Tschuggen grand hotel. It has private ski lift and all ski equipment rental at the hotel so convenient! We really enjoyed the spa the swimming pool. We have tried all restaurants during our stay and they are all great! Also had a lovely time at Parisian themed New Years evening party. The staff is so helpful and friendly thus made our stay very pleasant.

Miinukset: Nothing not to like. It’s expensive but you can expect that in Switzerland.

Plussat: Beautiful location, amazing views, very nice staff

Miinukset: Pool not warm enough, pricey but, it is Switzerland and it is a 5 star hotel so to be expected.

Miinukset: All was amazing ! Helpful stuff nice location and hotel is tops !

Plussat: Staff is amazing Hotel location is Amazing everything is amazing

Plussat: Amazing Spa, one of the best massages I have had, friendly and professional personnel, great food in the restaurants as well as the breakfast, beds so comfortable you don’t want to get up in the morning, nothing negative to say about this property- they even provided a ‘fat boy’ doggie bed, treats, poop bags, blanket and placemat with food bowl for our pup!

Plussat: The hotel and the hotel staff were amazing. Thank you very much for making our stay great. The room was large, clean and comfy and the hotel facilities are outstanding. The spa and spa facilities are outstanding. The breakfast was great and all staff behaved exemplary. This is how a 5 star hotel should. Thank you to the staff and congratulations to the staff and management for how this hotel is run.

Miinukset: I think the drive up to Arosa from Chur is difficult. Better have an automatic all wheel drive vehicle, especially in the winter and be prepared for very steep turns (this is more like an advice for people and not related to the quality of the hotel). The hotel has great cars than can pick you up from Arosa and bring you to the hotel, free of charge.

Plussat: The mountain cable car.

Miinukset: The temperature of the spa is a bit cold comparing other spa in Switzerland.

Plussat: Very comfortable, great facilities especially for families and service wonderful

Plussat: Staff was excellent, bed was extremely comfortable and the hotel itself really pays attention to detail. Above all, the multi-level sauna and wellness area was incredible, I will definitely be coming back with my partner.

Miinukset: Nothing.

Plussat: Efficient for the most part

Miinukset: Not customer focused. For instance they sell the ski passes but we learnt it by chance on the last day. Close to nothing is written in English so it is mostly for Swiss German speakers.

Plussat: Exceptional Breakfast with local food.

Miinukset: Too many children, a lot of noise.

Plussat: The Dinner and the breakfast, the pool, jacuzzi. The view from the room. The kids space looks amazing (I was here for work but would take my childrens in the hotel). The staff was very friendly.

Plussat: Lovely hotel on the side of the lake, with a regular ski bus looping. But whilst the hotel, food, accommodation was a good standard, I think that the staff made it a really enjoyable visit with their friendliness and helpfulness.

Plussat: The staff were very attentive and personalised our stay. The restaurant was lovely and the meal we had was very good. The room was comfortable and traditional. I enjoyed a quiet walk around the lake's edge and the view from our room.

Plussat: Pretty location in front of the lake - welcoming staff, all friendly

Miinukset: Not recommended for people traveling with a dog

Plussat: The staff were exceptionally helpful and friendly and the location was just next to a bus stop to the ski lifts.

Plussat: The size and location were great. The food and dining experience was also lovely. Everything was clean and neat and pleasant to stay in.

Miinukset: I felt the room could have had better quality towels, linen and bath products. No coffee or tea in room. In comparison to other hotels in this area, at this price , the facilities at Seehof were basic. Breakfast was inflexible ito arranging earlier access to coffee or cereal.

Plussat: Gorgeous setting with mountain and lake. Friendly, helpful staff. Perfect stay. Very clean and roomy hotel. Will definitely stay again.

Miinukset: Nothing

Plussat: Everything! Good staff, great Restaurant, good breakfast buffet and nice and very clean room.

Miinukset: The only thing I thought needs to improve is value for the money. I mean, paying +400 CHF for one room one night is a little excessive, specially on a Sunday when it suppose to get empty. I think it should be around the 200-300 range and no more.

Plussat: Great Hotel with super friendly and helpful staff. Rooms are modern with cool decor, comfy beds and modern bathrooms. Breakfast was excellent as is the Restaurant and meals, always a good sign when the locals eat there. Close to cable car, ski lift shops and train station. Enough parking space. I can honestly say it was better than we expected.

Miinukset: Nothing, would recommend the Hotel to anyone!

Plussat: Big room and very near train station (about a minute walking distance)

Plussat: the hotel stuff is efficient and super professional. we needed some guidance on renting ski equipment and routes for hiking and the hotel managers were so helpful. I couldn't ask for a better experience. Also, the hotel is right on the slope, with a rental store attached, the train station 3 min walk away. It's ideal.

Miinukset: too bad there's no spa, but it's not a big deal.

Plussat: A must see when visiting Arosa! Amazingly friendly staff and management and the best food for Continental breakfast. The room was warm, very clean and cozy. The restaurant attached to the hotel is splendid, food and service is spectacular! Nothing but good things to say about this establishment!

Plussat: Great location close to the station, ski hire and chair lift. Very friendly staff. Hotel restaurant was great as well.

Miinukset: Breakfast options were a little limited although what was there was very nice.

Plussat: Very gentle staff. Very clean rooms, nice breakfast. Good location.

Miinukset: The bathroom was very small, no place to put our things.. but very clean.

Plussat: This is a great value and the staff is splendid. They made sure to guide us on hikes and restaurants that made sense for the family. The Fairytale apartment was a fun twist for the kids. The place is clean, inviting, and spacious. Great breakfast. Easy walk to town. Parking lots are close after you drive up and take out your luggage. Highly recommend!

Plussat: Friendly staff, delicious breakfast, well equipped and comfortable rooms. Home Hotel is on the main bus route through town, easy to get to and from.

Miinukset: Nothing!

Plussat: We stayed in the Lifestyle suite which was spacious and very well equipped, including a full kitchen with all the utensils needed to cook dinner. The staff were very friendly and breakfast was lovely.

Miinukset: We booked the Lifestyle Suite for three people and thought there would be a pull-out couch but it was actually a cot. It was comfortable, but slightly unexpected.

Plussat: Location and Atmosphere

Miinukset: Quite expensive

Plussat: Very friendly, attentive, professional staff in all areas of hotel. Couldn't have been more helpful. Lovely bar, lounge, restaurant areas. Awesome location, next to slopes and lifts.

Miinukset: Pool and Jacuzzi could be a bit warmer.

Plussat: Excellent staff and the sauna was unbelievable

Plussat: Very kind and serviceminded staff. Lovely spa with stunning view! Nice rooms and good restaurants. Close to the skislopes!!

Plussat: Great breakfast buffet. Evening meals exceeded our expectation. Good location not far from ski lift. Owners were very friendly and helpful with local information, arranging ski passes, taxi etc. etc. Staff were friendly and the rooms, dining areas and bathrooms were very clean.

Plussat: Everything was perfekt...the wonderful Panorama from the Restaurant to the Mountains something unique and breathtaking

Plussat: Excellent host, very personal - owner's daughter helped me to clean the surprise snow off the car we experienced on Sep 8th 2019. Great breakfast with a superb view of the mountains, overall good value, would come again, highly recommend especially if you are looking for the "personal touch".

Plussat: A very familiar atmosphere. You feel right at home. Excellent food and very friendly and courteous staff. You are not just a number but a personal guest of the host. Most of the guests I've talked to are regular customers and I can say with certainty that I belong to them now.

Miinukset: There could be more parking for cars. The few places in front of the hotel are always occupied and you have to park your car in a public car park which is a lot more expensive. But I can not blame the hotel operator as there is simply no room left for more parking.

Plussat: We can recommend a delightful Italian restaurant in the town who welcome dogs with open arms!

Miinukset: I think there needs to be more clarification on what pet friendly means. If your dog is happy to stay in the hotel room with his hotel-provided bowl, paws wipe and treats then this could be the place for you. Ours suffers separation anxiety and as responsible tourists we don't leave him to whimper, bark or claw at the door. Other than that he is a beautifully behaved and well travelled toy poodle and our touring 3 and 4 week hotel experiences across Europe over the 4 years of his life have been excellent as we always book dog friendly hotels accepting that he will not always be welcome in the hotel restaurant, but when that is the case, a table will be set aside for breakfast, usually in the bar. This was to be an exception. When I was instructed not to enter the empty bar with the dog by the barman, and told " a small breakfast " could be delivered to our room as "putting a table in another room would turn that room into a dining room" by the hotel owner, my husband and I didn't exactly feel welcome . Further discussion with the owner revealed that he signed the hotel up as "dogs allowed" although he did say dogs are allowed in the bar, so there appeared to be some miscommunication between hotel policy and staff. Next morning, as we paid the bill, after my husband had breakfasted alone in the dining room whilst I walked the pooch, we were told a table had been laid up for us outside of the dining room area but by that time we were leaving.

Plussat: We had a corner suite with balcony, all around us stunning views on the Alps. As soon as they heard we were vegan, they bought almond milk for our cappuccinos and the chefs especially prepared us vegan 3 course meals. They offered free charging for our Tesla. The rooms come with free roaming of most of the Arosa’s facilities, including the cable cars up to the mountains.

Miinukset: -

Miinukset: Tyynyt huonoja

Plussat: We liked everything about this hotel. It is run by a family and you are made to feel very welcome. All the staff are extremely helpful. We celebrated a special anniversary during our stay and the hotel made it very memorable for us. Thank you to everyone.

Plussat: The very cosy and mountain like decoration, the very nice staff, the comfort of the bed, the very good breakfast, the bus to the ski lifts, the wellness center that was very relaxing with an outdoor sauna with windows on the snow

Miinukset: We had a suite but the « salon » part was a bit limited (not that confortable) and there was a fire place with no fire. Also bathroom furniture could have been more generous. Finally water should be available for free all time, not only at the arrival

Plussat: Very friendly and efficient staff

Plussat: A property full of tradition and great Swiss hospitality, warm and personal at its best. The spa and relaxation area was just great! Will definitely come back

Plussat: breakfast and dinner were marvelous. Life piano music and great wines . fine gastronomic disches from and bright cook. very friendly and professional staff 10/10

Plussat: Big bathroom with bathtub.

Plussat: Excellent breakfast!!! Nice and cosy hotel.

Plussat: The room is big and clean, the view is amazing. We arrievied late, and we can check in really easy. There is a shower and a bathtub in the bathroom, the bed is really comfortable. The dining room is covered by window,and you can see the mountains all around you.

Plussat: Very clean hotel. Very good breakfast Spacious bathroom with all the facilities Helpful and friendly staff There is a sauna and a steam cabin for guests to enjoy. Quiet neighbourhood with a supermarket nearby

Plussat: Friendly staff, clean room.

Plussat: We chose Hotel Cualmet as a one-night stopover en route to Bormio in Italy from Iseltwald in Switzerland. The room was very prettily decorated and we liked the modern, fresh decor and modern bathroom shower and fittings. The room was spacious and the WiFi worked well. The TV also has a good selection of English channels as well. Breakfast was excellent with a good range to choose from of healthy options; good coffee too. Parking outside premises fro free was welcome.

Miinukset: No suggestions

Plussat: Spa is amazing, food tasty. Right next to the hotel is a small farmer's shop with local goods like cheese, meat, home made sweets and ice cream.

Miinukset: Sound isolation.

Plussat: The breakfast was delicious with lots of choice of fresh and local produce. The breakfast room was comfortable and inviting and the staff charming.

Miinukset: Nothing. It would have been nice to have coffee/tea making facilities in the room and a list of the TV channels with numbers to access them.

Plussat: Siistit huoneet. Tosi hyvä, runsas aamupala.

Plussat: Very nice staff. Clean and fresh

Plussat: Supercomfy bed, great location close to restaurants. Very good breakfast.

Plussat: Sijainti, hyvä netti ja hyvä aamiainen.

Plussat: Very quiet (room with view to the mountains); great mattress; decent pillows. Fresh good breakfast (not much variety, but more than enough). Nothing prevented us from have an extended sleep.

Miinukset: Very dry air (20%) -- air conditioning have no humidifier. No teapot/coffee or just glasses in a room, so rehydrate is a bit difficult. As usual, only 1 chair in the room (room for 2 people, why, why there is always 1 chair only?!).

Plussat: Breakfast was excellent with the best Swiss products...the hospitality of Yan , Alesia and Alexandra was very heartwarming and efficient. Arosa really uplifts your spirit, your cardiac health, and mental alertness giving you a genuine time and space for overall wellness.

Miinukset: Nothing to be sorry about.

Plussat: Convenient location, very friendly and welcoming staff, clean room, plenty of hot water! English was not a problem and we also got arosa card - all was perfect. We enjoyed our stay there. Thank you!

Miinukset: Room is clean and well kept, but feels a bit outdated. It fits though with overall hotel atmosphere. So it is not really a complaint as everything worked fine and room feels bigger than expected.

Plussat: Staff was great :)

Miinukset: Due to feast outside in the main street, the first part of the night was very noisy outside

Plussat: Very good staff!! Everybody very helpful for everything we needed. Very nice, cosy rooms and top location!

Plussat: The wellness is really great. The bathroom was big and so was the room.

Miinukset: The beds were very hard.

Plussat: Central location, right across from ski run and cross country ski run, 2 min walk to central Lenzerheide bus stop. Nice breakfast in cozy breakfast room.

Miinukset: Staff was not accomodating or friendly. 3 restaurants fully booked every evening, no chance to eat for hotel guests without prior reservation. It was highest high season, but still staff needs to be friendly and accomodate essential hotel guests‘ needs. Hotel is way too high priced for very small rooms with run-down interior furnishing. Not enough space for mountaineering clothing in rooms, small closets, literally only 3 coat hooks for 2 people. To reach ski equipment room you have to walk through 3 restaurants. No parking space in garage without prior reservation, if you don‘t proactively call the hotel, you can only park outside and parking space is limited there as well. All in all hotel does not match 4 star standards, interior design and comfort is not up to date and staff, with exception of breakfast staff, is not friendly or accomodating, also regarding pre-stay communication (e.g. no response to wellness booking inquiry).

Plussat: Nice hotel, great spa, warm and welcomig hotel staff, nice meals and the mountain ticket hotel deal is the best in town. CHF22 instead of CHF59. I was there for mountain biking which was also very good.

Miinukset: All good for me.

Plussat: The breakfast buffet was a bit of the finest, which I have ever experienced. All warm dishes were personally made on request and everything was accordingly fresh and fine. The dinner was delicious. The pool and the spa area is generously designed. The staff and boss are extremely friendly and nice. We would like to come again.

Miinukset: The three days in Lenzerheide were definitely too short. You can do many things.