Hotel Antica Fenice

The proximity to the airport and the heart of Venice. It’s just a short bus ride away. The breakfast in the garden was tasty and the coffee was amazing.

Nothing for the price we paid

The cleaning service was just perfect. The cleaning lady was very friendly and cleaned our room every single day. She was caring and polite, trying to deliver best possible service. The hotel looks exactly like the pictures, very pleasant and comfy, where you can breathe fresh air and enjoy peaceful mornings. The bed was soft and comfy. We were allowed to take breakfast to our room which was very important for me, and very convenient.

The second mosquito net in the bathroom was broken. Definitely needs to be fixed. The kitchen/receptionist girl was strangely very unfriendly to us when one day my mom was a few minutes late for breakfast, even though the other host had told us the breakfast was served up until 10:30 am. She unpleasantly refused service to her, even though all the food was still lying around available for pickup. She wouldn't let us take it, even though we had paid for the breakfast and had every right, given that it was still breakfast time. I think it's definitely not okay to treat guests like this. (We did eventually get the breakfast) Speaking about the location, even though it does indeed take 12 minutes for the bus to reach Venice, - waiting for the bus in fact takes at least 20 minutes TO Venice, and at least 30 of useless waiting at the bus station in the evening when you travel back to the hotel FROM Venice. It's great if you don't mind this, so be prepared to spend a lot of time waiting.