Victoria Lomakeskukset

Plussat: The hotel had beautiful hotel views and the room was very spacious and fully equipped. They seemed to think of everything.

Miinukset: No major complaints here.

Plussat: Great welcoming staff good location by the water comfortable space. We had the two bedrooms for family of six it was great. Definitely stay again.

Plussat: exactly where we wanted to be. the staff were very hospitable and the suites were well above what we expected.

Plussat: Location

Miinukset: Was a time share so staff did not clean the rooms. Gets a little gamey with four male golfers and no daily cleanup. Was not told was a time share had to bring old towels to desk to get new ones.

Plussat: The location of this property, the staffs and their services as well.

Miinukset: None.

Plussat: you need AC

Miinukset: Lack of housekeeping

Plussat: Great location. Easy walk to downtown, close to good restaurants (Nourish is especially good for breakfast/brunch/lunch), spacious units

Miinukset: No Air Conditioning in unit - got hot at night.

Plussat: LOCATION , PRICE and QUALITY

Miinukset: that in 2019 they still charge for INTERNET WIFI , when you pay CAD 500 for 2 nights

Plussat: Great Location / good place to spend time with family / roominess of unit / lots fluffy towels

Miinukset: Paying for wifi/ front door hard to lock / bathroom not fully cleaned

Plussat: Very spacious, clean , close to the city ....,...........................................

Plussat: Great view Excellent Restaurant

Miinukset: House keeping to be improved Common Apaches shall be cleaner

Plussat: We loved everything about the hotel. Everything was wonderful...the rooms were amazing, we loved the hot tub out on the deck and the table and chairs out there where we enjoyed out morning coffee. The food in the restaurants was amazing... the servers were very friendly and gave us good advice on things to do on the island. Loved the ocean view...I guess you can say we loved everything about Brentwood Bay. We would definitely return.

Miinukset: Loved everything

Plussat: Reception was very friendly and helpful. Room was charming with fireplace and lovely view in quiet seaside bay. Food was excellent!

Miinukset: Bathroom vanity had very little counter space and only one sink.

Plussat: The service was ok.

Miinukset: The food was horrible, the ribeye beef tasted like rotted zombie meat.the bed sheets smelled like they were used and not clean.

Plussat: Lots of variety for food with the sushi, pub and dining room. Kayak, canoe and paddle board rentals on the property. Private and relaxing setting.

Plussat: Large room and balcony. Easy access from car. Perfect temperature pool and hot tub. Lovely fluffy towels. Perfect location next to the sea and ferry. Very friendly and helpful staff on reception

Plussat: Loved the location and afternoon sun. fabulous views of the marina and coves. Interesting to watch the boats and ferry come and go. Staff very friendly and helpful.

Miinukset: Breakfast was just ok - they should get an espresso machine, food ok but not great. Tried to get a ride on the boat but they did not answer the phone or emails. A few things not working in the bathroom.

Plussat: Beautiful location and beautiful hotel

Miinukset: Expensive to eat at the hotel

Plussat: Loved the view, location and quiet

Miinukset: Nothing

Plussat: Bed very comfortable. Quiet. Great view. Great pool

Miinukset: Could have been cleaner. It had an odour Room service was fast, However we were not given cutlery, napkins, or salt and pepper

Plussat: Accommodation awesome

Miinukset: Fitness center is a joke

Plussat: View from the dining terrace was beautiful!

Plussat: Location is amazing...very relaxing and peaceful. Unfortunately I had just had cataract surgery and could not golf, but will definitely return for the golf. We had a family dinner at Bella and the staff were particularly accommodating, arranging a round table in a private room for the special event. The food, wine and service were all excellent.

Plussat: Location for what I needed was great. A fair distance outside of downtown Victoria if thats what you are looking for.

Miinukset: I disagree with the resort fee unless you use the recreation facilities. It is a $ grab.

Miinukset: That we had a barking dog next door to us. We should have been advised that this was the area of the hotel that housed people with pets.

Plussat: The pool is not great because it’s open to the public !

Miinukset: The pool . Open to the public .

Plussat: Great view, super quiet, nice staff. Nice bright bathroom for applying makeup.

Plussat: Spacious room, free parking, proximity to Victoria (downtown)

Miinukset: When we checked in there was no record of our reservation. It did take some time but we were given a room. There wasn’t any ‘falling down all over ourselves’ overly apologetic which was a bit odd. When we got to the room we could not get the heat to turn on- our first night was ice cold. We did not have housekeeping the second day; however did the next only because we saw a housekeeper in the hallway who asked if we needed anything. They came in and made the bed but no additional shampoo was dropped off- this morning we had to go and find a housekeeping cart on a different floor than our room to find shampoo and conditioner (I know now to bring my own). The heat even after maintenance came in never did work properly- I’m typing this sitting with my coat on. It is unfortunate because I was so looking forward to staying up here to celebrate my husband’s birthday. I’m a loyal (Platinum member) of Fairmont properties and expected Westin to be similar. Sadly it has not been. Back to the Fairmont I’ll go

Plussat: The location is very nice. Great views.

Miinukset: The booking implied free internet and parking - rather standard stuff; I don't think I have stayed at a hotel that did not include internet and parking. When you get there they sneak in a $25 service fee so you can park your own vehicle and use the internet; it also charges for golf club storage and use of the Langford city fitness centre - the fairways are under snow right now so why would I pay for club storage etc. and I was there for less than 12 hours when was I going to hit the gym? The attitude of the front desk staff on this matter was very disappointing and they refused to issue a refund.

Plussat: everything else

Miinukset: key cards didn't work in underground parking area.

Miinukset: Water was brown and disgusting

Plussat: The room was quiet and comfortable and they kindly upgraded us as we were celebrating our 30th anniversary. The views are beautiful and the golf challenging.

Plussat: The aesthetics of the hotel, including in my room. The manager behind the check in counter. The food at the restaurant. The fact that I had booked a room, and got a suite. The view from my room. The coffee maker in my room using Starbucks coffee.

Miinukset: For the money being paid, it would be a nice gesture if one serving size containers of both milk and cream was put in the room fridge, for use in coffee or tea. The resort should have its own shuttle, free of charge for guests, to connect the resort, which is at the top of a hill (Bear Mountain) with the business district at the bottom of the hill. It is definitely a turn off to discover that the shuttle service is run by a separate company, and guests have to pay that company for any use of the shuttle.

Plussat: Very scenic. Child friendly. Kind staff. Amazing food.