Victoria Lomakeskukset

Plussat: We could not believe our eyes when we stayed at this resort - was not expecting such a location and luxury - the facilities were excellent - we didn't want to leave. So handy for Butchart Gardens and the staff and amenities blew us away.

Miinukset: -

Plussat: Breakfast was excellent. I loved the half Classic Benny. It could have been hotter though.

Miinukset: The meals could be hotter. It seemed as if they may have sat under a warmer.

Plussat: Stunning views, amazing staff

Miinukset: Nothing bad to say about the property, it was the locals that back onto the property, have dogs that bark, and they do not quiet them. They bark, and bark, and bark

Plussat: The service was ok.

Miinukset: The food was horrible, the ribeye beef tasted like rotted zombie meat.the bed sheets smelled like they were used and not clean.

Miinukset: Food was mediocre to poor. Service was spotty, particularly calling the service desk where you had to call multiple times to get an answer and being disconnected. Issue with TV remote control. And at night there was a loud intermittent sounds every hour that may have been related to boiler issues they were having (per front desk at checout) but impacted sleeping. Overall lovely hotel and setting, but a disappointing stay.

Plussat: Beautiful location and beautiful hotel

Miinukset: Expensive to eat at the hotel

Plussat: We loved the view, the pool and hot tub hours, the bed was comfy. We enjoyed the jacuzzi tub and the layout of the space. The complimentary in room coffee was great with the added refrigerated cream.

Miinukset: It would be great if a small discount was offered to patrons who chose to eat at the restaurant and /or pub.

Plussat: The room is huge and very cozy. We enjoyed a hot tub after spending whole day outside in a cold weather, so the evening was perfect ! The view is amazing , can’t wait to come back at the summer time

Plussat: The room was beautiful & spacious with comfortable beds for both the bedroom & the pull out sofa, the room also had a beautiful view of the harbor from almost all spots in the room, and after a long day of exploring sidney & going to butchart gardens for the Christmas lights the private hot tub on the deck was a perfect way to warm up & relax.

Miinukset: We stayed in room 211 & It sounded like the person above us was having a bath all night long, or something cause there was what sounded like water running throughout the wall in the bedroom which made it impossible to fall asleep.

Plussat: The West Coast decor and the spacious room with all the amenities including fireplace and deep tub. The breakfast in the restaurant was outstanding.

Plussat: Complimentary cider on checkin was great! Awesome shower and tub in room. Enjoyed the hot tub and pool too.

Miinukset: The gym facilities were super meager. I wouldn’t want to be I. There with a second person. Super small set up.

Plussat: W ate a light breakfast. The Service was excellent, the coffee was hot and tasty and the value was very good.

Plussat: pool & large hot tub, comfy beds, large balcony with mountain view

Miinukset: no views from pool & the fact that its in separate building

Plussat: The swimming pool and the view

Miinukset: The smell of the room! I think it was a spray used on the furniture like a febreeze type thing. Overpowering and extremely uncomfortable to be in that space. Hotel rooms should be scent free people are allergic to these products. Very unhealthy. Also loud music with techno bass beat vibrating the building from 6 pm until after midnight then loud speaking voices on balcony very little sleep.

Plussat: 1 bedroom suite was great for 3 adults. Kitchen a bit lacking in that they did not provide any tea towels or dish cloths. Resort a bit out of the way, but lots of hiking/biking right there. I hear the golf course is great but I'm not a golfer so can't comment directly. Close to family in Langford & View Royal areas, which was the reason for our stay.

Miinukset: We were not informed at check-in that the pool/hot tub area was under "winter " hours & missed out on our much needed hot tub. Key card access to underground parking was very finicky, (maybe just an old card)

Plussat: Room was spacious and had access to a large balcony area for relaxation. Bed and pillows were very comfy. Bathroom facilities were lovely. It was nice to have an on-site guest laundry available when one has been travelling for some time. Breakfast on the patio area was nice. Lounge bar was great.

Miinukset: Tea/coffee supplies were not refilled each day. It was difficult to work out were the pool was located - not a lot of information on it was supplied by the resort. It was a nice area but was actually located away from the main resort building, attached to another building on the property. This made it a little awkward to navigate to. Restaurant staff need a little more training in PR.

Plussat: Beautiful well laid out facility.

Miinukset: No

Plussat: The location of the hotel was perfect for our getaway vacation. Nestled in the woods with a beautiful view

Plussat: Location and outdoor skating rink

Miinukset: The kitchen was not supplied with dish towels or dish soap or a duvet blanket for the sofa pull-out bed. We had to call the front desk separately each time to have these items delivered. KFC garbage bag had been left in the kitchen from previous guests.

Plussat: Location, spacious, fun seasonal decoration, views and helpful staff

Miinukset: Water was brown and disgusting

Plussat: Suites are expansive and surprisingly well fitted out with a full kitchen and two bathrooms. The area is quiet and beautiful, and a brief drive from downtown Langford and Victoria.

Miinukset: It's clear after a few hours at the property that you're a guest of the neighbourhood, not the hotel. The fitness suite and pool is shared with the rest of the local community, and isn't hotel-specific. Unless you're a golfer, you'll probably never use most of the features in the resort fee. Staff in the on-site restaurants are overstretched, tired and error-prone as a result — a Friday night had two waitresses and one bartender, and all service ground to a halt because of an empty keg. For the size and scale of the hotel, it's woefully understaffed.

Plussat: The room keys doesn’t work, we have to go back few times and got locked out in the middle of night with no help. The facility needs update

Plussat: Very scenic. Child friendly. Kind staff. Amazing food.