Ramada by Wyndham Warwick Kenilworth

Nothing

Room, Food,staff,communcation Already in the hands of the people claiming to be the hotel owners &Wyndhams the company who issued the franchise.

The evening meal was up to standard, and we received good service.

Error made by staff regarding our booking. Only one room allocated for 4 people, instead of two booked. This however was sorted out, but one room was inadequate as the bed was small and the duvet was not big enough for the bed!

Good selection for breakfast

The room was very comfortable and good value for money with my husband and I paying just £44 a night for a double room exc breakfast.

We ate at the restaurant and this actually spoiled our stay at the hotel. The food was dreadful, we had a pasta dish which wasn't cooked properly. The waiters brought dishes out 1 at the time and took ages to serve. Whiles we were there 3 lots of people left, 1 family and 2 single people. The 2 men sitting at the next table said that "the food was ok and that you needed a week to be served" . I told the head waiter that the dish wasn't good but he didn't seem bothered by it. So I would say that unfortunately although the hotel was good, the fact that the restaurant is so bad did spoil our stay.