Wellington hotellit lähellä Museum of New Zealand Te Papa Tongarewa

Plussat: So we’ll located the restaurant was fantastic

Miinukset: Parking off site and valet only

Plussat: Breakfast was awesome, we arrived early due to our flight time. Within an hour we were contacted and told we could check in 2 hours early. Staff were so friendly, for example a guest sneezed and a 'bless you' came from one of the staff

Miinukset: Paper with breakfast

Plussat: Comfortable bed, great location

Miinukset: Nothing

Plussat: Staff were so friendly! Wonderful spacious and clean room. Fabulous breakfast! Really relate this property for a good overall stay in a supreme inner city location.

Miinukset: Parking was mentioned to be included, but we had to pay additional fee for this. Breakfast menu options limited

Plussat: Great location

Plussat: Great location & felt clean and tidy

Miinukset: Couldn’t chNge the temperature in our room

Plussat: Staff were excellent except in the Dining room , extremely helpful on the Reception desk, a young man called Angus was exceptional. Very clean ,handy to shopping, waterfront, Parliaments and lots of top Restaurants and Tourist attractions. Would definitely recommend and would return to this awesome hotel, only one fault was the food and service in the restaurant for dinner.

Miinukset: Dinner in the Restaurant.

Plussat: The location of the hotel was very nice ans the staff was beyond warm and welcoming!

Plussat: Very convenient location in Wellington for access to all parts of the city, professionalism and knowledge of staff were excellent.

Miinukset: Nothing.

Plussat: Everything

Plussat: The location is great, with access to harbour facilities. The hotel itself is well appointed and comfortable. With one minor correction, service was excellent. And on the minor point, the hotel went to great lengths to resolve the issue.

Miinukset: Nothing in particular.

Plussat: Amazing hotel... big 2 person tub, 2 shower heads in the shower... fantastic location downtown.

Plussat: The place was superb just walking around cbd.

Plussat: I loved being back after 9 years . Bed wonderful. So comfortable and linens high quality.The room excellent in size and views. Food for breakfast very high standard.Staff warm and helpful.The pool perfect temperature and a good size.

Plussat: Clean, spacious rooms and bathrooms The beds were incredibly comfortable The staff from top to bottom were extremely pleasant and helpful. They epitomize the phrase, "service with a smile."

Plussat: Location & the executive lounge

Miinukset: Bathrooms need an update

Plussat: Staff where exceptionally helpful and allowed me to feel comfortable and safe as I was travelling alone

Plussat: The gym and pool facilities were great, very clean and the gym staff were friendly and attentive.

Miinukset: I found the administration around my booking very poor. I ended up spending too much of my time reconfirming things I'd already told the staff about my booking and the cost. Generally I found the service of the staff poor given the quality of the hotel - I get much better and responsive service from other quality hotels.

Plussat: Very Friendly Stff, nothing to much trouble for the few staff we had to deal with directly. Excellent help from the concierge desk!!!

Plussat: The location for shopping, and closeness to the waterfront, particularly the Queens Wharf bars and restaurants, can't be beat. The proximity to the harbour also means attractions such as Te Papa museum are a short pleasant stroll away along the waterfront. The hotel itself is getting on in years now, but still offers quiet, comfortable accommodation with a touch of class.

Miinukset: We booked for two separate stays of two and four nights a number of months prior to our trip and were disappointed to find that the entire cost of both stays was deducted from our credit card about two months prior to us actually staying there.

Plussat: excellent hotel,close to attractions and city centre

Plussat: The staff in the Club Lounge were very good, especially Nina. Food quality and presentation in Chameleon Restaurant was excellent. The hotel is centrally located relative to commercial activities, shops and public transport. Underground parking and a guest laundry in the same building is a plus.

Miinukset: It is now getting quite tired/dated and in need of refurbishment. Attentativeness of waiters in Chameleon Restaurant could be improved. The lack of a fine dining restaurant separate from the general lobby area detracts from the dining experience. It was disappointing that the bed turn down service did not occur on 2 out of the 7 nights of our stay.

Plussat: concierge was excellent and helpful.

Miinukset: The difference between complaint and not liking something is so fine as to make this impossible to answer. My name incidentally is prosaicly John Walker

Plussat: The room it self was good however I can not believe how the hotle is old and bathrooms are very bad unbelievable. I do not recommend any one to go to this hotle and Bolton is really perfect, no way to compare between them.

Miinukset: The hotel services do not match the name of this hotel because in other countries inter means something very luxurial but that one is very far from being like that. the bathroom was very poor and old and not clean

Plussat: The bed was incredibly comfortable! They had very lovely staff and you had everything available to you.

Miinukset: No view but that was no biggy

Plussat: The staff were so lovely and cheerful in such difficult circumstances of the impending NZ Level 4 lockdown. They appreciated that as a solo traveller I might just need someone to talk to!

Miinukset: Nothing in the unusual circumstances I stayed there.

Plussat: that it met expectations

Miinukset: NA

Plussat: Bed was extremely comfortable!! Couldn’t of had a better time with my partner and will be booking again once COVID19 doesn’t get in the way.

Miinukset: Everything was amazing except for the lighting in the room. None the less it did not affect my overall stay

Plussat: Room, a little too small, and rather poor spaces for clothes and other Bed, comfortable Breakfast, good, but not exceptional

Miinukset: space for smokers

Plussat: Great location for exploring the city, walking distance to the museum and waterfront. Very friendly and efficient staff and beautiful rooms, would definitely visit again. Great pool and gym too, clean, well stocked with towels and fresh fruit each morning which was a nice touch.

Plussat: The staff we encountered were very helpful and friendly. Person at the desk took the time to explain how to get to town, even though they were busy at the counter.

Miinukset: The only drawback was that it was a little further away from the centre of town than anticipated, but on the good side we got plenty of exercise!

Plussat: Great staff and service

Miinukset: the meal at restaurant

Plussat: The food was quite good value

Miinukset: The location...it is right at the top of a hill!

Plussat: Location, close to city and easy to walk everywhere

Miinukset: Space of rooms, clean rooms

Plussat: Pleasant quiet location - within walking distance to cbd/shopping etc.

Miinukset: No electric blankets but I was offered a hot water bottle which was ok

Plussat: This was our first visit to wellington. We enjoyed the location of the hotel, as we could see where it was on the skyline.A good brisk walk into town, and good value for money. I liked to have a swim in the mornings. The small lift seemed a bit dodgy, and one time when we returned back, it wasnt working. we had to walk right around to the front entrance as the ph. wasnt working. It was raining.

Miinukset: The small lift

Plussat: the attention of the staff

Miinukset: no

Plussat: The friendly, helpful staff, the privacy and the stunning gourmet food in the restaurant, which was a real treat. We were looking to affordably spoil ourselves after a difficult family time and this was perfect in every way.

Miinukset: No - it was all wonderful - perhaps a Sunday Paper would have been nice

Plussat: Handy to the city

Plussat: centrally located, 24 hr front desk

Miinukset: beds sunk towards the middle, a little worned out.

Miinukset: Got stuck outside one evening while front desk staff on the phone (after hours card swipe might be better). Room missed service once.

Plussat: Food was great in the restaurant Service was fantastic

Miinukset: Cleaning of the rooms especially the bathroom is poor I stayed 9 nights and the bathroom was not swept or mopped during the entire time. I knew this because my hair was always still on the floor on my return from work Smears on the bathroom walls which could only be seen when the light were on at night were unsightly and also the stains on the chairs is not that attractive On my last nights stay I got back to the room to find the rubbish not taken and the bed not made properly For the price I would expect to have a bit more care taken on the cleanliness Also I do not understand why there are only three towels for a two person room

Plussat: The staff was very friendly and extremely helpful. Great location and wonderful facilities. Highly recommended.

Plussat: Breakfast was really underwhelming. The staff member was very poor at explaining it and didn’t offer water and there was none out. When I asked for some provided then told me it was self service from them on.

Miinukset: Better breakfast. The room heating unit was complicated to use and extremely loud when it turned on at random intervals throughout the night. Easily wakes light sleepers.

Plussat: Porterhousen pihviannokset todella onnistuneita, samoin Green lip mussels, wau. Huone tilava, siisti ja hyvin varusteltu. Tyynyvalikoima hyvä.

Miinukset: Aamiaisella ruuhkaa ja osa tuotteista pääsi loppumaan eikä täydennystä tullut, esim. juusto ja kylmä leikkele. Tomaatit, kurkut ja muut tuorevihreät puuttuivat kokonaan, mutta sellaisia ei ollut tarjolla muissakaan Australian tai NZ:n hotelleissa aamupalalla.

Miinukset: Kids running in hallway No car park for general use - only valet offered and not told how much it would cost

Plussat: walking distance to the train station, very friendly staff!!

Plussat: awsome location and the food was great.

Miinukset: Not much enjoyed the stay.

Plussat: Hyvä sijanti

Miinukset: Huone ei ollut kummoinen ja henkilökunta ei ollut kovin kuuntelevaa

Plussat: Location was good and staff very helpful and friendly

Miinukset: Room decor and fittings a could use a bit of a redo

Plussat: Nice menu options, good service, handy to our business meetings.

Miinukset: Room too warm to sleep. Noise outside which sounded like bottles being emptied from skip around 4 in morning.

Plussat: Great location, comfortable and warm

Plussat: Location to city, pleasant staff, quiet at night.

Miinukset: The bed was too small and my husband and i had to sleep in separate beds. I didn't realise a had booked a room with 2 double beds only.

Plussat: That is was clean and quite. Staff were obliging, and everything I wanted to go to whilst in Wellington was within walking distance.

Miinukset: Having to pay for car parking was a bit odd!

Plussat: The whole family enjoyed the swimming pool and the spa.

Plussat: Only stayed for one night after travelling on ferry from South Island and location was very convenient for this. Upgraded to harbour view room which was comfortable and had everything we needed.

Plussat: Ran in the Wellington marathon

Plussat: It is a conveniently located hotel

Miinukset: I had booked a twin bedded room some months before leaving the UK. We were eventually offered a single/double bed and had to have a (very comfortable) "put-you-up" bed squeezed into the room. Seperetely, the restauant manageress was graceless and "sour" and gave a poor impressing of hospitality. I would never stay in the Hliday Inn in Welligton or recommend it ti friends or business colleagues

Plussat: The location of this hotel is very good for visits to sporting events. Ease of travel airport or train station, to hotel, to sporting venue is great. Handy to bars and restaurants. Good views over the harbor from some rooms.

Miinukset: Semi see through glass wall between bathroom / toilet and bed is a bad concept.

Plussat: staff were very courteous and helpful food was excellent and our room was very comfortable and well appointed

Miinukset: no

Miinukset: the price that gave me was more than price for other guest about 35%

Plussat: The location was perfect. The room was clean and the beds are very comfortable.

Miinukset: We interacted with 2 staff members from the front desk. One was incredibly helpful and kind. The other was rude and acted as though we were just 'stupid tourists' despite the fact that I would imagine a lot of their business is from tourism. When we valet parked our car, they required that we go down to get our luggage from the vehicle and then had to walk back up the ramp against traffic - very odd considering we paid $34 for one night of parking. Then, seeing how we are not from NZ, and discussed our travels, we were not aware that we had to put our card into this slot near the door to engage any power. This was not obvious to us, and it is not customary in hotels in the US. When we called down to ask if they had an idea why our AC wasn't working, the woman (who also worked with us at the front desk) was clearly irritated with us and acted as though we were idiots. While this seems like a small collection of interactions, it left a very poor taste in my mouth in regards to my stay at Novotel Wellington.

Plussat: Sijainti hyvä

Miinukset: Vähän epäsiisti

Plussat: Room was clean and staff were great, friendly and accomodating

Miinukset: Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.

Plussat: Staff were friendly. Room was clean

Miinukset: No non-alcoholic beverages (chilled water etc) in fridge - understand related to COVID but stay felt very basic without these extra touches. Didn't eat on site as lacked ambiance and was drafty/cold. No plug outlets in room to plug in laptop so had to plug into shaver outlet in bathroom to hold conference call (power for room phone behind desk and inaccessible. Standing lamp had specific fixture so no standard laptop plugs could be used).

Plussat: Fantastic location for anyone visiting the city. The staff were super accommodating and helpful. Nothing was too much. I will always stay here when visiting Wellington!

Plussat: Nice room and nice bathroom. I’m picky about bathrooms - this one was nice.

Miinukset: I was only there for a night. I didn’t discover any negatives.

Plussat: Bed super comfy

Miinukset: Bathroom needs attention to the grout

Plussat: The stay was fine and the staff were very accommodating. When we wanted more towels for the room, they responded immediately.

Miinukset: The breakfast although it was cooked well, the quality of the food was unacceptable. I would think that the food brands were of a cheaper variety. Also, on the last morning of our stay, we advised the front desk that we were going to be a little late for our prepaid breakfast. We were assured that breakfast would carry on until 10:30am. On our arrival for breakfast at 10:05am, we were informed that breakfast had finished. On complaining to the front desk, there was no acceptable reply to us and we were informed that our free breakfast had to be paid for, as it was part of a package deal. Not acceptable to us, as we have had numerous and enjoyable stays at Novotel hotels. We are thinking that our next stay in Wellington, will not be at Novotel.

Plussat: Good location, nice and clean, comfortable beds, great breakfast included in the price. Excellent value for money.

Plussat: The location was fantastic and the quick access to Lambton Quay very convenient. Only had a little contact with the staff, but they were very helpful and courteous.

Miinukset: As a woman, a little thing like the hair dryer can make a big difference; Trying to dry/style my hair with the Novotel's tiny fitted model that had only 1 speed/heat and had to be operated by holding the button down was very frustrating. Two of the top priorities for women in a hotel room are good lighting and mirror position for make-up and a decent hairdryer. All hotels seem to be the same in this respect and yet it's a small thing that could easily make you stand out from the others.

Plussat: Staff were okay. It is very central to getting around in Wellington.

Miinukset: I have stayed here on 2 previous occasions with family and it was great. However this stay on my own there was no free breakfast as I had apparently booked on the wrong website to get this and I froze in the room despite car5rying out the insructions to change the temperature.

Plussat: the staff were friendly

Miinukset: I didn't get the room I booked and paid for - and ended up sleeping on a sofa bed

Plussat: Proximity to everything ie tsb Arena, train station, shopping

Plussat: Great having lift access down to Quay

Miinukset: The bath was small.

Plussat: Good value for money, in particular the restaurant has a great deal for dinner for 2 people. Very clean, comfortable rooms and the staff were very friendly.

Plussat: Helpful and courteous staff

Plussat: The positive attitude of all staff made one feel most welcome. The room was comfortable, clean and very quiet. The breakfast was excellent. I found the lift down to Lambton Quay really useful.

Plussat: The staff were friendly and informative about the surrounding area. The rooms were well presented and clean. There was no outside noise and the room had a decent view of the harbour. Overall it was a nice, comfortable stay and good value for money.

Plussat: Loved the views of city and sea. Excellent clean room and most comfy bed I've slept in out of other hotels in wellington.

Plussat: Great place and great location! Staff we very friendly and helpful. Room was clean. Shower could do with a little bit more scrubbing but happy with our stay.

Miinukset: Shower could do with a little bit more scrubbing but

Plussat: Great staff and location

Miinukset: Tired decor and rooms but mainly bathroom and shower not very clean. Water from quick three min shower flooded the bathroom floor and had to use one of the only two towels provided towels to mop up the overflow.

Plussat: location

Miinukset: The window was very small so the air didn't circulate at all. The room was full of bad smell and it didn't go although we opened the window all the time. Beds were not so clean either. It's on good location and good price but I won't use it next time.

Plussat: Loved the view from our room. Staff very helpful location was great.

Plussat: Sijainti hyvä ja pysäköintimahdollisuudet .

Plussat: comfortable beds, clean rooms, has everything you'd need for a comfortable stay (hair dryer, microwave, mini fridge, water heater, tea/coffee, great views), friendly and helpful staff, convenient location...i would definitely stay here again!

Miinukset: nothing comes to mind...

Miinukset: The room was very hot

Plussat: Price and service

Miinukset: Wifi code didn’t work

Plussat: Didn’t have breakfast.

Miinukset: The parking spaces are very small.

Plussat: Location

Miinukset: Parking

Plussat: Well situated. Good price. Nice hotel room.

Miinukset: In room a la carte breakfast would be better than a 'set' breakfast.

Plussat: It's very convenient for the city centre and it's not too bad, though I wouldn't rate it more than a 3* hotel. The staff were very helpful in regard to directions in the centre.

Miinukset: The staff were not always very helpful and a lot of information given out was not very clear. It is also difficult to park and I would not use a car next time.

Plussat: The location made it central to almost everything, walking was easy to and from most tourist spots like Te Papa etc. Cafes and eateries were close by.

Miinukset: Access was not clear for visitors via the car park, not open for lunch

Plussat: location and comfortable bed

Miinukset: minor issues but you did not supply smaller toiletries on request such as toothpaste etc which is usually included in Travelodges free of charge in UK, no tv guide to what was on the channels

Plussat: The cost. Central location at a reasonable price.

Miinukset: Signage. It was very difficult to find our way to the reception area. There was no booklet in the room with information regarding eateries, how to work the TV, things to do, etc. We had to go to reception to find out information.

Plussat: The peace and quiet that I experienced in my room, the nice high room situated on the 22 floor (I do like having a view so enjoyed that) and the very comfortable bed and having sky TV

Miinukset: It would have been good to have some guest info on how to use the TV as it took me a while tyo sort it out. Maybe there was one but I didn't see it!

Plussat: The hotel is located close to a few Wellington attractions which can be reached on foot. The hotel room was beautifully designed. The king size bed was very comfortable and the bathroom was nice and spacious.

Miinukset: The parking rate was a bit steep at NZ 20 per day and there were only a handful of available spaces for hotel guests although the there were a number of car park floors in the building.

Plussat: It is new and clean

Miinukset: Finish and facilities are very basic and quite austere. The breakfast was of a poor quality.

Plussat: The location to the city was excellent

Miinukset: The noise from construction works was very disturbing. Prior to our arrival I emailed twice to confirm some details and no one replied therefore I had to make a toll call from Australia to confirm this information - this was frustrating.

Plussat: Siisti ja uusi huone keskellä kaupunkia. Lyhyt matka satamaan ja lentokenttäbussiin

Miinukset: Tilapäinen remontista/rakentamisesta aiheutunut häiriö jonkin verran häiritsi

Plussat: Helpfulness of the reception staff at registration, cab bookings, and any questions I had during my stay