Wellington hotellit lähellä Embassy Theatre

Plussat: The location of the hotel was very nice ans the staff was beyond warm and welcoming!

Plussat: Very convenient location in Wellington for access to all parts of the city, professionalism and knowledge of staff were excellent.

Miinukset: Nothing.

Plussat: The location is great, with access to harbour facilities. The hotel itself is well appointed and comfortable. With one minor correction, service was excellent. And on the minor point, the hotel went to great lengths to resolve the issue.

Miinukset: Nothing in particular.

Plussat: Amazing hotel... big 2 person tub, 2 shower heads in the shower... fantastic location downtown.

Plussat: Clean, spacious rooms and bathrooms The beds were incredibly comfortable The staff from top to bottom were extremely pleasant and helpful. They epitomize the phrase, "service with a smile."

Plussat: This is a nice hotel in a good location. the staff are friendly but somewhat ineffectual in relation to our issues. The room was spacious and the bed comfortable. the bathroom was generous and well appointed. There is a reasonable gym and a small lap pool

Miinukset: We had a bad room: the air-conditioning did not work for all of the three nights we stayed there. So the nights were stuffy and had to leave a door open until the noise was too much. This room is right under the restaurant kitchen so we got a lot of floor noise especially at cleaning up time from 10 pm till after midnight and then again for breakfast in the morning. We know kitchens make noise so they can't be criticised but it was a bad choice to locate a room underneath. We did not eat there at all. There are many good restaurants nearby with prices and menus that are more attractive. I understand the hotel has been refurbished but I did not think for the price we should have had to discover the problems.

Plussat: Staff were super friendly and accommodating. There is a modern and boutique style room, the staff happily changed my room and made my stay enjoyable. Rooms were large with a very comfortable bed. Also had an espresso coffee machine in the room!

Miinukset: The Vista suites are part of another building and do not have airconditioning. The rooms are small by todays standards. It was quite a warm day and night and the windows and door had to be opened. Given Wellington is so windy this has its drawbacks and especially noise overnight.

Plussat: Great location, friendly staff, nice views

Plussat: The location was perfect. The room was clean and the beds are very comfortable.

Miinukset: We interacted with 2 staff members from the front desk. One was incredibly helpful and kind. The other was rude and acted as though we were just 'stupid tourists' despite the fact that I would imagine a lot of their business is from tourism. When we valet parked our car, they required that we go down to get our luggage from the vehicle and then had to walk back up the ramp against traffic - very odd considering we paid $34 for one night of parking. Then, seeing how we are not from NZ, and discussed our travels, we were not aware that we had to put our card into this slot near the door to engage any power. This was not obvious to us, and it is not customary in hotels in the US. When we called down to ask if they had an idea why our AC wasn't working, the woman (who also worked with us at the front desk) was clearly irritated with us and acted as though we were idiots. While this seems like a small collection of interactions, it left a very poor taste in my mouth in regards to my stay at Novotel Wellington.

Plussat: Room was clean and staff were great, friendly and accomodating

Miinukset: Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.

Plussat: Nice room and nice bathroom. I’m picky about bathrooms - this one was nice.

Miinukset: I was only there for a night. I didn’t discover any negatives.

Plussat: comfortable beds, clean rooms, has everything you'd need for a comfortable stay (hair dryer, microwave, mini fridge, water heater, tea/coffee, great views), friendly and helpful staff, convenient location...i would definitely stay here again!

Miinukset: nothing comes to mind...