Wellington hotellit lähellä Embassy Theatre

Plussat: It had great staff who were very friendly and helpful. In general good hotel but definitely not a 5 star hotel. 4 star would be more than enough for Soffitel Wellington.

Miinukset: A deep cleaning is needed at rooms that I booked. There were flees in the room 808 which didn’t let my parent have comfortable stay. My mother left the hotel with a few bits on her skin. There were no tooth brush and toothpaste which is usually expected at 5 start hotels. Carpets also do need a deep cleaning. Rubbish and dust were visible at all corners and edges of the walls and carpets. The bedside speaker was turning on by itself at room 809. Mattress and pillows were so soft and gave me sever back & neck pain. Could not wait to leave the room as couldn’t sleep at nights on that very soft bed. The bed sheets were very low quality polyester and were creating noise at night with a little movement! The noise made me wake up every time I moved a bit.

Plussat: Nice ambience, friendly staff, good location

Miinukset: Room Service is very overpriced

Plussat: Amazing location to the CBD. Beautiful rooms, very relaxing with outstanding staff on hand Would recommend to anyone, will be booking again soon

Miinukset: Wasn’t a hair dyer in bathroom

Plussat: This property is beautiful.

Miinukset: The drinks are over priced

Plussat: This is a nice hotel in a good location. the staff are friendly but somewhat ineffectual in relation to our issues. The room was spacious and the bed comfortable. the bathroom was generous and well appointed. There is a reasonable gym and a small lap pool

Miinukset: We had a bad room: the air-conditioning did not work for all of the three nights we stayed there. So the nights were stuffy and had to leave a door open until the noise was too much. This room is right under the restaurant kitchen so we got a lot of floor noise especially at cleaning up time from 10 pm till after midnight and then again for breakfast in the morning. We know kitchens make noise so they can't be criticised but it was a bad choice to locate a room underneath. We did not eat there at all. There are many good restaurants nearby with prices and menus that are more attractive. I understand the hotel has been refurbished but I did not think for the price we should have had to discover the problems.

Plussat: Loved my stay as usual! The rooms are beautiful and so cosy!

Plussat: Comfortable and clean, warm and cozy

Miinukset: We have been waiting for 3 hours to check-in

Plussat: Huone oli tyylikkäästi sisustettu, hotellin käytävät täynnä mielenkiintoista taidetta ja henkilökunta teki kaikkensa viihtyäksemme hotellissa. Plussaa kuntosalista, porealtaasta ja 17m uima-altaasta.

Miinukset: Aamupala oli hyvä, mutta olisi voinut olla monipuolisempi. Jäimme jonain aamuna ilman teekupillista, koska tarjoilijat olivat kiireisiä eikä teetä voinut itse ottaa.

Plussat: Staff were super friendly and accommodating. There is a modern and boutique style room, the staff happily changed my room and made my stay enjoyable. Rooms were large with a very comfortable bed. Also had an espresso coffee machine in the room!

Miinukset: House bar didn’t want to know us so we lelfiv had a lot better

Plussat: Friendliest welcome back from all the staff. Fantastic stay consistently.

Plussat: Amazing place to stay; facilities, room, cleanliness, overall quality of the property was beyond expectations. Stayed in Executive One Bedroom Apartment and was pleasantly surprised by everything.

Miinukset: The staff experience could have been better, first staff member we encountered at reception mixed up our initial booking, then there was an issue with transactions which was not QT's fault, however the second staff member we dealt with could have been a little more empathetic as it was neither of our fault. On day of checkout we received a call advising it was meant to be an earlier checkout when I had already paid extra for late checkout - again I believe it may have been down to a mix up of bookings.

Plussat: Nice n comfy, looked after by the staff well.

Miinukset: Bathroom had black hair In the tub, not exactly sparkling clean.. phone didn’t work for room service, breakfast the next day eggs were undercooked , couldn’t eat them. Wasn’t aware of the fee of parking until check out time.

Plussat: the location was excellent for the Te Papa museum, but a bit of a trek from other central facilities. the room was comfortable and well equipped.

Miinukset: the harbour view room did have a limited view of the harbour, but mainly of the Te Papa museum, which is so vast it blocks much else out. We found the breakfast rather over-priced and pretentious - we had to ask for butter and, when it came, it was a tiny pat scarcely adequate for one, but in a tiny china container.

Plussat: Familiarity - I have been here before. High class with interesting decour in a vibrant city.

Miinukset: The entrance from an "underground" car park does not do the hotel justice

Plussat: The decor is spectacular... the staff are very attentive and client focussed

Miinukset: Nothing!!

Plussat: The walk in area, the corridors and the and the quietness are all good. The room was spacious.

Miinukset: I thought a few of the staff on the counter lacked the quality of the hotel. They asked me me payment after i had made an internet booking/payment and nd were not as friendly/smile as the cost of the hotel would suggest.

Plussat: Had a very comfortable room.Good&close to other resturants &TePapa

Plussat: Very relaxing - staff very helpful. Will visit again!

Miinukset: We were interupted early for room cleaning - esp when we were not checking out.

Plussat: Siisteys ja sijainti

Plussat: The gorgeous foyer and art. The proximity to the pier, restaurants and shopping.

Miinukset: The rooms didn't really match / were a step down from the first impression in the foyer.

Plussat: The atmosphere in the downstairs lobby, the convenient location the great room rate. The ground coffee I received on checking in.

Miinukset: The cooking smells on the third floor, the shower - not strong enough.

Plussat: Staff so friendly and helpful.

Miinukset: Coffee recieved at the desk was quite revolting....

Plussat: We appreciated the friendliness of the staff and the service they provide. We also enjoy the environment and location.

Miinukset: The Vista suites are part of another building and do not have airconditioning. The rooms are small by todays standards. It was quite a warm day and night and the windows and door had to be opened. Given Wellington is so windy this has its drawbacks and especially noise overnight.

Plussat: Great location, friendly staff, nice views

Plussat: Have been here several times, easy stay in Wellington.

Miinukset: Advertised happy hour cocktails everywhere in the hotel, only to be told by the bar man happy hour cocktails did not exist only full price ones. Not a good policy, you can blame Covid for a lot of things but miss marketing is very poor.

Plussat: The receptionist when we arrived was excellent helping us with parking and information about our room. The room was very comfortable with a great bed and wonderful view of Wellington Harbour.

Plussat: We got in late off the ferry and the staff were so helpful and nice! Safe park for our car. Great clean spacious room, even had a fantastic view of the sea and oriental parade. Short walk into nightspots and restaurants. Very reasonable price too.

Miinukset: Nothing, no complaints at all.

Plussat: Loved the view and the desk looking over it. Really sensational

Plussat: Tilava huone

Miinukset: Kulunut hotelli ja tympeä palvelu

Plussat: Lovely room with great view

Plussat: Loistava sijainti. Siisti hotelli ja upeat näkymät parvekehuoneesta. Erittäin nopea sisäänkirjautuminen:)

Miinukset: Henkilökunta oli ravintolassa hivenen ”hukassa”.

Plussat: Excellent location. Easy walk in to the city. Deluxe room with a view of the harbour and city lights. Slightly away from the hustle and bustle of the inner city. Quiet room. Bed very comfortable. Recommend a short walk along oriental bay to beach babylon for dinner. The hotel restaurant was not open on monday and tuesday nights.

Miinukset: Bedside clock alarm not deactivated and woke us at 4.30 am both mornings despite turning off and pulling plug out from the wall ( didnt think about the batteries!) Also slight smell from bathroom drain permeated room. On check out the staff did take off carparking charge when above commented on.

Plussat: The room, the view, the restaurant and the curtious staff

Miinukset: Nothing

Plussat: The views from the room and it's proximity to the city.

Miinukset: Bathroom though functional was a bit small.

Plussat: I enjoyed overlooking the boats in the marina, and seeing the city lights on the harbour at night.

Plussat: The service and friendly staff and special mention to reception and Sonia (restraunt am)

Miinukset: The pillows in the room had no depth or support

Plussat: The staff were cooperaative and extremely helpful. Wonderful

Plussat: The room was excellent with a fantastic view over the bay, & very convenient for the retaurants.

Plussat: I liked the luxery and cleanliness of the room. The view was lovely and the vicinity to the city was convenient.

Miinukset: There was no spa pool.

Plussat: The location is excellent and close to Courtney place with the nightlife. The staff were friendly and helpful. The views from the rooms were great.

Miinukset: The quality was average, but the bathroon is poorly set up. It was impossible to turn the shower on without get wet. The water did not drain away prperly. The toweks were small.The room was warm but the hotel was quite cold.

Plussat: Excellent views across the bay, short walk to city center.

Miinukset: The room should have had a safety deposit box, but didn't. I like to store my valuables, which couldn't.

Plussat: The location, view, balcony, bed, space,

Miinukset: The coffee in the Dining room, I would like to have known about the small bar/coffee area, just outside the dining room initially as I would have used it.

Plussat: Clean, tidy, quiet and comfortable; room 407. Perfect location.

Miinukset: 1 access card for 2 people; extremely unpractical considering a 4 nights stay. No response to a request for parking made 15 days ahead of our visit. Negative response (email) on the day of our arrival. No preferential fees with Wilson Parking either.

Plussat: Perfect location. Clean and tidy. Asked for quiet room and it was very quiet.

Miinukset: i booked a car park and was told that there was not one when we arrived. We have a new car so it was important to us to park it off the street. The receptionist did try to find one for us with no luck. i explained i booked one and showed him my email and i said i would not have booked the room if they had told me there would not have been one available. another member of staff came along and found us a car park because he knew a workman was leaving. Unable to have a bath due to the knob to allow the flow of water from the shower to the bath was broken off and it would take too long for the bath to fill from the shower and get cold in the process. Did not say anything at the time because when we discovered it we had already settled in. Room 404.

Plussat: Aamiainen oli ok, ei itsepalvelua. Listassa oli hyvin valinnanvaraa. Sijainti hyvä. Rautieasema on kävelymatkan päässä ja taksilla lentokentälle n. 15 min.

Miinukset: Kuvauksen ja kuvien perusteella odotin parempaa.

Plussat: Great location, smooth check-in and -out, good room with all we needed, albeit the small city hotel-type room, and good shower. Staff were friendly and very efficient. Worked well for a night prior to catching the Interislander Ferry, close to restaurants on Cuba St and around.

Miinukset: Accepting space limitations, nothing really.

Plussat: Handy for an overnight stay in town for work. Good access to the terrace and lambton quay

Plussat: Location was great

Miinukset: I was hoping for a meal - no food available or anything open locally

Plussat: Location

Miinukset: Cleanliness, chipped paint and you could hear water draining through the wall

Plussat: The location was perfect. The room was clean and the beds are very comfortable.

Miinukset: We interacted with 2 staff members from the front desk. One was incredibly helpful and kind. The other was rude and acted as though we were just 'stupid tourists' despite the fact that I would imagine a lot of their business is from tourism. When we valet parked our car, they required that we go down to get our luggage from the vehicle and then had to walk back up the ramp against traffic - very odd considering we paid $34 for one night of parking. Then, seeing how we are not from NZ, and discussed our travels, we were not aware that we had to put our card into this slot near the door to engage any power. This was not obvious to us, and it is not customary in hotels in the US. When we called down to ask if they had an idea why our AC wasn't working, the woman (who also worked with us at the front desk) was clearly irritated with us and acted as though we were idiots. While this seems like a small collection of interactions, it left a very poor taste in my mouth in regards to my stay at Novotel Wellington.

Plussat: Sijainti hyvä

Miinukset: Vähän epäsiisti

Plussat: Liked children size meals for breakfast It was tasty too

Plussat: Room was clean and staff were great, friendly and accomodating

Miinukset: Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.

Plussat: The staff were so friendly and helpful and went above and beyond

Miinukset: Everything too marks!

Plussat: The staff were very friendly and the elevator to Lambton Quay is brilliant.

Miinukset: Two power points didn't work in the room and for the amount we paid I thought we would have a bigger bathroom. But overall, I enjoyed it.

Plussat: Just awesome..very clean and neat facility. Even Caucas staff were excellent and very friendly.

Miinukset: Everything was excellent

Plussat: Fantastic and friendly staff on arrival and departure. Great communication and very willing to help.

Plussat: Nice room and nice bathroom. I’m picky about bathrooms - this one was nice.

Miinukset: I was only there for a night. I didn’t discover any negatives.

Plussat: The stay was fine and the staff were very accommodating. When we wanted more towels for the room, they responded immediately.

Miinukset: The breakfast although it was cooked well, the quality of the food was unacceptable. I would think that the food brands were of a cheaper variety. Also, on the last morning of our stay, we advised the front desk that we were going to be a little late for our prepaid breakfast. We were assured that breakfast would carry on until 10:30am. On our arrival for breakfast at 10:05am, we were informed that breakfast had finished. On complaining to the front desk, there was no acceptable reply to us and we were informed that our free breakfast had to be paid for, as it was part of a package deal. Not acceptable to us, as we have had numerous and enjoyable stays at Novotel hotels. We are thinking that our next stay in Wellington, will not be at Novotel.

Plussat: Good location, nice and clean, comfortable beds, great breakfast included in the price. Excellent value for money.

Plussat: The location was fantastic and the quick access to Lambton Quay very convenient. Only had a little contact with the staff, but they were very helpful and courteous.

Miinukset: As a woman, a little thing like the hair dryer can make a big difference; Trying to dry/style my hair with the Novotel's tiny fitted model that had only 1 speed/heat and had to be operated by holding the button down was very frustrating. Two of the top priorities for women in a hotel room are good lighting and mirror position for make-up and a decent hairdryer. All hotels seem to be the same in this respect and yet it's a small thing that could easily make you stand out from the others.

Plussat: Staff were okay. It is very central to getting around in Wellington.

Miinukset: I have stayed here on 2 previous occasions with family and it was great. However this stay on my own there was no free breakfast as I had apparently booked on the wrong website to get this and I froze in the room despite car5rying out the insructions to change the temperature.

Plussat: the staff were friendly

Miinukset: I didn't get the room I booked and paid for - and ended up sleeping on a sofa bed

Plussat: Proximity to everything ie tsb Arena, train station, shopping

Plussat: Great having lift access down to Quay

Miinukset: The bath was small.

Plussat: Good value for money, in particular the restaurant has a great deal for dinner for 2 people. Very clean, comfortable rooms and the staff were very friendly.

Plussat: Helpful and courteous staff

Plussat: The positive attitude of all staff made one feel most welcome. The room was comfortable, clean and very quiet. The breakfast was excellent. I found the lift down to Lambton Quay really useful.

Plussat: The staff were friendly and informative about the surrounding area. The rooms were well presented and clean. There was no outside noise and the room had a decent view of the harbour. Overall it was a nice, comfortable stay and good value for money.

Plussat: Friendly staff especially with my lost glasses

Plussat: Location

Miinukset: Nothing

Plussat: Excellent friendly service from staff on reception

Plussat: Location

Miinukset: Tried to get breakfast @0600 before heading for Picton ferry had hoped for better service and couldn’t get a park too We might go somewhere else next time

Plussat: Location perfect! Staff perfect!

Miinukset: Nothing

Plussat: Location was great

Miinukset: You can tell it is old with cheap ways to make it look newer

Plussat: Found the location was great, easy to find our way around from being based there. Staff friendly and helpfull.

Miinukset: The shower could have been cleaner when standing in there looking at the door on the left there was black mould. Room 317

Plussat: All was fine, but was a little disappointed with the size of the room.

Plussat: Very flexible and speedy checkin

Miinukset: Central air conditioning - but then central AC is to be expected

Plussat: Excellent service from the staff....we had a problem and they sorted it right away. Comfortable rooms.

Plussat: Location of the room and the decor was very nice and modern. Did not hear any other people in adjoining rooms.

Miinukset: Was not happy with the soap - could have soap for shower as well as hand basin ie shower gel incl. with shampoo/conditioner. Soap was too small. Alos, no hand towels supplied - would like to see/use hand towels when drying hands.

Plussat: Handy to Westpac stadium for Phoenix game with pubs close by

Miinukset: Room decor was a little dated

Plussat: TheStaff always went out of their way to help. Good central location

Plussat: I liked that it was close to the TSB Arena, and the shops on Lambton Quay, I liked that it had a restaurant for evening dining and buffet breakfast, service was great, nothing was too much for the stff.

Miinukset: I really wanted to be able to make a cup of tea in the room which I could do but had to fill up the jug in the bathroom!,also the room was a bit cramped, but I guess this was unavoidable seeing as we requested a room with two double beds!

Plussat: rooms were clean and made you feel comfortable and at home. have stayed in hotels where i just wanted to go back home!! it was nice to get double beds as travelling with friend and the size of the room was just perfect.

Plussat: job interview, sight seeing a little wander about the main shopping areas like cuba street, the cable car was good

Miinukset: tight parking area, understand its being refurbished but lift was unavailable alot of time to carpark,and the park we paid for was used during day for stoarage of building materials for refurbishment.