Theaterhotel Wien

Great location friendly staff

Property and staff were great. Superb breakfast. Super location 15 - 20 to the centre of Vienna. Will stay again when next in Vienna.

No dislikes.

Breakfast has wide choices and helpfully was from 7a,m to 10:30a.m which allowed for lie in or early start! Hotel is well placed to walk to the cultural centre. Transport tickets available form nearby Tabak and a chemist is just across the road. Comfortable beds, bright well lit rooms and hot water always on tap - no long wait.

Useful to have a kettle and coffee or tea in the bedrooms rather than cooking facilities. Limited choice of not very good wine offered at reception to drink in adjoining lounge which is no longer used by the public. I suggest they don't offer this service at all - it's best to go out to nearby bar and it would save effort and cost on the hotel's part. This was not a major issue for us

Staff and breakfast at the top

Room maintenance needs to be improved

Nice hotel in a very interesting part of Vienna, very clean with a decent breakfast. Thematic rooms - each bears the name of an Austrian long-forgotten actor or singer. Cool :=)

I booked a junior suite but after arrival we were given a normal, standard room. I asked at the reception what was going on but the person there, although admitted thet he made a mistke, told us that "the room is the same as you booked". When I looked at the description posted on booking.com it was obvious that it was NOT the same. I complained in the evening to another staffer but the room he offered for a change was even worst than the standard room. Only in the morning the situation was resolved by a nice lady-manager of the hotel and we moved into the proper suite for the rest of the stay. There were apologies, flowers etc., all very nice but, you know, this situation should have not happened at all. Notwithstanding these troubles, the hotel is worth recommending - a really good choice (if you get the room you have booked;=))) One more thing - air condition is too noisy!