Maritim Hotel Würzburg

Vain aamiainen oli hyvä.

Varasimme savuttoman huoneen saimme tupakansavuisen huoneen jonka olisimme halunneet vaihtaa mutta meille ilmoitettiin tylysti ettei onnistu. Joten jouduimme nukkumaan koko yön ikkuna auki ja yö oli kylmä. Nyt olemme molemmat sairaana. Jos varaustilanteessa olisimme tienneet ettei savuttomia huoneita ole emme olisi varanneet koko hotellia.

THE RECEPTION WOMAN on 29th OCT. IS SO POOR IN INFORMING GUEST. WE ASK ABOUT THE PRICE THE ROOM AND THE CAR PARKING . SHE SAID WITH ANNOYING FACE AND SAY NO ROOM VACANT. WE SAID BOOKING.COM SAY THER’ S ROOM VACANT. SHE SAID BOOKING.COM IS ALWAYS HAPHAZARDLY. THEN WE COME BACK AGAIN WITH OUR BOOKING REFERENCE BUT WE MET ANOTHER ONE. THE MAN WE MET LATER IS SO GOOD WITH SERVICE MIND.

THE LIFT HAS ONLY 6th FLOOR. WE STAY AT 7th FLOOT.

It is located in a nice area.

I was under the impression that the breakfast was included in the original price. This was not the case. I found the additional cost for 2 breakfasts and the parking excessive. We also were not properly directed to the room, at arrival. It was not clear whether we had to go to the 6th floor or to room 006. Furthermore, I could not log onto the wifi, straight away. Only after going to the reception they told me not to put in the 00 for room no 006... This could have been explained, when we were booking in. The hotel's staff at the reception desk should be more friendly and helpful...

Well situated. Clean rooms. Nice bar

Staff is not polite and friendly. Second time here and second time the same. Shower hanger did not work correct. Shower looked as it died hanged))) and it was only possible to use the upper shower... I think all the technical equipment has to work 100% correct while it’s the hotel for 180 euro per night! Wanted some wine. Took it from the room minibar. Opened, but realized the bottle was already opened. Poured in the glass. And saw - it was water. Not wine. For 7,90 euro per bottle! Was it a joke from the hotel? Or it was a joke from previous guest that was not fixed by housekeeping?... thanks it was water, not urine... Went to the reception and the guy on duty told me it’s too late to give me another one bottle because service is already closed. “Go to the bar and buy glass of wine there.” But I wanted some wine in my room not in the bar... and this costs 180 euro per night... Hope this won’t be charged to my room. So I think the problem is that the hotel is close to the congress center and not interested in one night customers. They have a lot of corporate clients and don’t need anyone else