Yamaguchi hotellia

Plussat: Elegant and beautiful Japanese garden Nice and comfortable bed room Clean and nice onsen over looking Japanese garden Food is high quality and delicious

Plussat: The meal is sooooo good

Plussat: The staff were lovely, the onsen was amazing.

Miinukset: Everything was great

Plussat: Staff friendly and helpful. Enough spoke English, to make navigation easier.

Miinukset: Very good experience

Plussat: Spotlessly clean, tatami floors, two private tubs, quiet, great front desk, Izakaya next door with good food

Miinukset: Housekeeping mother hen lady crazy, terrible Wi-Fi in rooms

Plussat: Food is great, hot spring very comfortable, gardens are pretty. 美味しい

Plussat: Located very close to the JR Train Station, and many bus lines. Friendly staff! Complimentary breakfast was decent for being free!

Plussat: Very helpful and welcoming staff. Very efficient with paperwork.

Miinukset: All very good. Nothing to add here

Plussat: We love our stay in this hotel. Superb location. Very close to train station. Very helpful& friendly staffs. Awesome breakfast. We definitely will come again to stay in this hoyel next time. Thank you.. Awesome hotel.. AAAA++++

Miinukset: None.

Plussat: There was plenty of variety for breakfast. The hotel is literally across the street from the closest train station and was also able to provide parking just behind the hotel.

Plussat: Modern Chain with comfortable accommodation. The station is attractively designed

Miinukset: This is near the bullet train station 10 miles south of Yamagouchi Centre where there is another station. Car parking provided but at a cost

Plussat: In general the hotel is simple and generally alright. It is a Japanese business class hotel.

Plussat: Great facilities in the hotel. Restaurants, spar, pool, vending machine on every floor and within walking distance to the train station.

Miinukset: Unable to adjust the air-conditioning. Seems to be centralised.

Plussat: The staff were amazingly friendly and patient! The Onden I the roof is pretty amazing even though it’s really small.

Miinukset: I thought the facilities were quite old my sink was rusting and I just though in general the rooms would have been a lot better.

Plussat: Bath was most delightful.

Plussat: Food is delicious.

Miinukset: Staff can not speak English well.

Plussat: The room is spacious And I have to admit that this hotel owns one of the best ONSEN Very Helpful Staff, although they speak but little English Many Good Restaurants nearby, and this hotel is 15 minutes walk from the JR station

Miinukset: the following comments are made so that the Hotel can improve without too much investment: 1. the hotel is old, this I can understand. However, in terms of cleanliness I am sure they can do much better. 2. there are 4 Onsens, but understaff. One of the Onsen is simply too hot which can be improved if they assign a staff to look after the temperature 3. the Onsen bathing gear is very very old, and I have to say it needs more cleaning 4. the Onsen bathing water sometimes is just cold. I wonder if it was snow weather then foreigners will feel the water is cold and not comforting. The shower output and temperature simply varies from different bathing stations 5. base on the price they ask for breakfast I would say their quality is below average, period! 6. I really hope they can provide shuttle service to and from the JR station. the journey is so short that it will not have a burden on their operating cost but it will be an advantage in customers attraction

Plussat: Night show by Omani (hostess)

Miinukset: Dinner wasn’t good as per expectation.

Plussat: Hot Spa is located near the hotel and it is really good.

Miinukset: Availability of Non-smoking room is limited. it should be more.

Plussat: I liked the breakfast, staff and massage chair in the room!

Miinukset: A bit far from train station.

Plussat: There is a hotsprings nearby, for which you can get a discount. The bed was comfortable.

Miinukset: It's at walkable distance from the station, but if you have luggage, you might want to take a taxi.

Plussat: The location is good, 5 mins from the train station and 1 mins from a public bath. The hotel is clean and new but the room are quite small ( especially the bathroom). Breakfast is ok.

Miinukset: Bathroom too small. Staff barely speaks English.

Plussat: - room was very nice - staff were polite - had access to spare pillows and in-room PJs

Miinukset: - not that accessible

Miinukset: Very rigid check in, we arrived about 30mins early and were told we had to wait. The hotel as not busy at all, I think sometimes staff are not very flexible even when rooms are ready. The breakfast was fairly ordinary and limited choices. Hot food was cold.

Plussat: The wifi was good and stuff was kind and helpful. Hotel is a few minutes walk from the train station and to Rurikoji Temple

Miinukset: There isn't a lot of things around the hotel; shops nor restaurants

Plussat: It was only a very quick stay of 1 night, but staff was very friendly and the room was exactly what I was expecting: small but ok for a short stay. Very close to the places I wanted to visit and 10m walking from the train station. Arigato!

Plussat: The bathroom amenities were high quality and abundant. The staff were very helpful and gave top notch food recommendations.

Plussat: Well maintained and clean. Firm mattress. Close to transport and delicious, small cafes.

Miinukset: A little old fashioned

Plussat: Hearty breakfast Japanese style

Miinukset: Nothing

Plussat: The view was very beautiful

Miinukset: There wasn’t much ventilation in the room.

Plussat: Location

Miinukset: It totally doesn’t worth to pay that amount of money for this hotel.

Plussat: Great value for money. The rooms are old, but spacious and with good facilities. Easily the least comfortable are the showers, however, since the fantastic onsen/ yu is magnificent, you wont be need it anyway.

Miinukset: The shower. Specifically, the shower head, which blasts the water through your skin like a sandblaster.

Plussat: The hotel is in a great location near restaurants and foot baths, and a short walk from the station. The room was beautiful with a tatami room and Japanese robes you can wear to the public baths or around the hotel. They have a Japanese breakfast that includes fish, rice, soup, roles, and many many selections. The staff were friendly.

Plussat: I loved everything about this hotel. It has the feeling of classic Japanese hotels.

Miinukset: I think the staff needs to pay more attention of stuff that needs to be fixed.

Plussat: Excellent conditions, japonese traditional room furnished but very spacious and comfortable. Hotspring available at the location and included in the room charge.

Plussat: Nice dinner served, good hospitality of the hotel staff, and spacious room.

Miinukset: The tap water has a rusty taste, the room is quite old which may necessitate some renovation.

Plussat: Excellent onsen. Nice breakfast. Beautiful Hagi pottery displayed in the lobby.

Miinukset: Staff spoke virtually no English which makes getting information difficult. Only breakfast on site. Dinner requires taxi.

Plussat: Great location. Small clean beach in a lovely old town. Great view from the bedroom window. The sound of the ocean at night after a lovely trip to the hot baths makes for a vert relaxing night. A wonderful stay we will remember for a long time.

Plussat: Very large room with superb view of the sea. Close proximity to the castle.

Miinukset: Lack of shops and restaurants closeby.

Plussat: Great Japanese style accommodation. Friendly and helpful staff. Great location on beach.

Plussat: Overlooking the sea, near ruins of Hagi Castle and the park. Around 600-800 yen for a cab ride nearer to the restaurants area or train station - you most probably need it especially during colder weather. Staffs were as usual accommodating and tried their best with our non existence Japanese language skills

Miinukset: It is pricey and no meals were included. Not sure if their restaurant was fully booked at the time or entirely closed? wasn’t able to reserve any seating ( might be booked by tour groups?)

Plussat: View of the ocean from your room. Convenient to have free shuttle to and from the train station. When arriving, check in with the tourist office and they will arrange for transportation.

Plussat: The location is awesome. You have the castle grounds and beach all right there. The artifacts and historical pieces that decorate the lobby are amazing.

Miinukset: They could put a little more effort into the upkeep of the hallways and exterior of the building. Especially with how well the first floor and lobby is done up.