Yeovil hotellia

Plussat: Liz and Graham are perfect hosts. Would recommend to anyone

Plussat: The whole experience from the the welcome to departure was exceptional. This has to be the best b&b we've stayed in. What a little gem.

Plussat: Very hospitable owners, comfortable room, lovely to have fridge with cold milk and other drinks, excellent breakfast.

Plussat: Room was well equipped and access was all on one level. An unexpected bonus was the wet room.

Miinukset: Nothing - it was as described.

Plussat: Everything was lovely! Liz and Graham very hospitable. Nice little touches like a guest fridge, brownies on arrival. Room gorgeous and clean. Cant fault my stay

Plussat: The owners were so friendly and went out of their way to make you feel welcome They were superb. Lovely breakfast and very accommodating.

Miinukset: Nothing ... other than my son said pillow a little hard for him.

Plussat: Excellent facilities. Beautiful breakfast. The hosts were very friendly. Went out of their way to help in any way they could.

Plussat: Very friendly owners who were flexible around my checking in time. Breakfast was delicious & room was lovely.

Plussat: Lovely welcome and were even provided with home made brownies on arrival. Beautiful suite and en suite. Bed very comfortable and very clean throughout.Great full English breakfast including home produced jams and breads.

Miinukset: Nothing not to like. We will definitely be returning to stat again.

Plussat: Best b&b we have ever stayed in. Superb room and made very welcome. Would highly recommend.

Miinukset: Nothing! Liked it all

Plussat: Friendly owner. Comfortable beds. Excellent breakfast. Location was convenient and guest house was easy to find. A very good stop on our journey westwards..

Miinukset: Don't think it could have been improved in any way

Plussat: Great location not far out of Yeovil - perfect for us as a stopover on our way from Brighton to Newquay. Breakfast was excellent.

Plussat: Ask for a back room if you are used to no noise You can just hear the traffic

Plussat: We were greeted and Steve could not have been more accommodating. Breakfast was great . Beds were comfortable what more can you want . Staying in a 1600s farm house full of charm . We will go back again in an instant .

Miinukset: Nothing just wanted to stay longer .

Plussat: all good,

Plussat: Breakfast and facilities

Plussat: Lovely spacious room. Good WiFi. Clean and tidy.

Miinukset: Nothing

Plussat: Nothing

Miinukset: Phoning to attract the owners attention for breakfast I had no answer when I phoned to find out where the b&b was The rooms were not serviced so no beds made and they did not empty the bins

Plussat: Very friendly, huge spacious and clean room, tasty cooked breakfast, free off street parking and some entertaining chickens!

Plussat: Just beautifully decorated and designed. Gorgeous comfortable Large Hypnos bed .

Miinukset: My only suggestion to top our perfect stay would be a coffee machine or just fresh coffee bags .

Plussat: Warm, Friendly and helpful hosts. Amazing huge bath!!

Plussat: the breakfast was lovely, the beds comfortable and the bathroom amazing.

Plussat: Good breakfast selection

Miinukset: Very cramped dining area

Plussat: We managed to park in the court yard although it is only small. Our room was a good size and the bed comfortable. Breakfast was good

Miinukset: A bit noisy with the passing people walking up and down the street at night. The voices echo and with the window open on a hot night it was some what annoying.

Plussat: Good kitchenette facilities in tower suite Simple range of continental + basic cooked breakfast

Plussat: Huge room with a sofa which was very welcome. It’s was nice to be able to sit comfortably to watch TV instead of perching on a bed. Huge shower with very good shower head. There is no restaurant just a breakfast room with a good selection of continental items and a small hot selection with eggs cooked to order. There is a great little pub round the corner called the Green Room for a good evening meal and they are very welcoming.

Miinukset: Tiny car park but there were spaces and if not there are other options very close by. Our sat nav had trouble locating it as there were one way streets in the way!!

Plussat: Lovely staff, spotless room. A very good breakfast choice. Although it was so near to the town, it was very quiet.

Miinukset: The accessible room could do with a fold up shower chair.

Plussat: Good location, nice decor

Plussat: Very good place to stay and a great room

Plussat: The whole experience was good

Miinukset: Pub can be open till midnight rooms back onto garden if you are a light sleeper may hear people taking and laughing smoking etc

Plussat: Food excellent also accommodation x

Plussat: Excellent breakfast

Miinukset: Nothing

Plussat: Superb breakfast, friendly staff and excellent room.

Miinukset: couldn't get a table for the evening of our stay, because fully booked, had we known we would have reserved a table earlier, obviously a popular place.

Plussat: Just a well appointed and well run inn. Quality rooms and food.

Plussat: lovely setting, friendly helpful staff, fantastic food and just loved all the dogs staying. The dinners were out of this world but if anything the breakfasts were to die for.

Miinukset: having to go.

Plussat: it is cosy,nice food,big garden,nice staffs,big room,comfortable bed

Miinukset: It’s in a village,quite far from town

Plussat: The room was very comfortable and nice little touches like good quality shampoo, shower gels and luxurious bath robes. Breakfast was excellent and cooked to order with the staff very friendly, helpful and polite. Definitely recommend.

Miinukset: Check in was a little slow.

Plussat: Good variety of foods for breakfast Comfortable and clean rooms Well maintained throughout

Miinukset: Nothing to dislike about our stay

Plussat: breakfast was excellent, room facing the garden was great, very good sized bathroom, very quiet which was much appreciated, staff was very friendly, overall a fantastic experience.

Miinukset: bedroom was a bit small

Plussat: All the staff are friendly, polite and made us feel really welcome again . Beautiful location great food and comfy room nothing was too much trouble we will definately return .

Plussat: Old Hotel ambience. Friendly staff and bar regulars. Chatted for ages. Beautiful and historic village.

Plussat: The owners and the staff are very helpful and very obliging. Great place to stay it’s a shame we didn’t have more time to stay a little longer.

Miinukset: Absolutely nothing; everything is perfect.

Plussat: Just lovely, well done , comfortable character property

Miinukset: Nothing

Plussat: Lovely place too stay, friendly staff, nice cooked breakfast, wonderful surrondings

Plussat: Location was super within easy reach of lots of local attractions to visit. A quiet picturesque Somerset village. The staff were fantastic, friendly , efficient - obvioulsy well trained in what they should be doing . Meals were delicious. My room was very comfortable

Miinukset: Nothing

Plussat: Great hotel

Miinukset: The quiet and chilled bar

Plussat: Very friendly staff. Excellent menu and food cooked well. Nice relaxing atmosphere

Plussat: Large comfy rooms,great staff (Patrick and Claire are amazing hosts),Great food,beautiful village,dog friendly

Miinukset: Leaving!

Plussat: Very friendly welcome. Was in a great location for us. The room was comfortable. The breakfast was really nice all freshly cooked and good quality food.

Miinukset: Not much we didn’t like. The only real thing was having to pay extra for the breakfast because we thought it was free.

Plussat: Lovely pub very friendly Great staff Perfect food

Miinukset: No wardrobe in room

Plussat: Very comfortable room with great facilities. Staff were friendly and welcoming. Would recommend to others and stay again myself

Plussat: Clean room. Superb facilities and tasty breakfast! Highly recommended!

Miinukset: Nothing

Plussat: right next door to the fleet air museum where we wanted to go, lovely breakfast and bistro.

Miinukset: need a car to get around.

Plussat: Spotless clean, comfy bed, fab food.

Miinukset: Nothing.

Plussat: Welcoming staff, good quality food, spacious accommodation with outside communal area.

Miinukset: Naturally some road noise from the nearby A303 but did not stop us sleeping very well in comfortable beds.

Plussat: Lovely bright clean room with a comfy bed. As soon as we saw the room we were delighted as it was one of the cheapest in the area too. It was basic but very clean. There were thoughtful touches such as lovely toiletries, a flannel, tissues and a nice lamp in the room which made the lighting cosy. I woke up in the morning and was so comfy and relaxed that I didn't want to get up! The bed was clean and fresh with none of the whiff of other people that some hotel beds hold on to. The breakfast, served in the restaurant, was lovely and the staff were all pleasant. We moved on after the one night and I spent the rest of our mini break wishing we could go back as the next rooms were nowhere near as pleasant.

Miinukset: The restaurant closed at 8.30pm which was quite early and a disappointment as we had to drive out for dinner after being on the road all day.

Plussat: Everything perfect

Miinukset: Nothing

Plussat: I liked the fact that I didn't have to have the bog standard English breakfast..

Miinukset: I did not like the fact that full payment plus an extra £1 was taken from my credit card 3 days before I checked in and it clearly stated on the booking. Com website that NO PREPAYMENT REQUIRED. And then they still asked me to pay again when I checked out.. Also there was an old piece of soap in the tray in the shower..

Plussat: Hawk House is an ideal place to stop while travelling to the West Country, or touring around the local area. The on site Wayne's Bistro is good for an evening meal. The twin room (5) was upstairs and very spacious.

Miinukset: The rooms at the front of the property can get some traffic noise from the A303.

Plussat: I left my kindle behind by accident and it was kindly posted back to me

Plussat: The breakfast was perfect!!t

Miinukset: The lighting in the room could have been brighter. Decoration could have been brighter!!!s

Plussat: Good location, just outside Yeovil, with plenty of parking. Within walking distance of local shop, and short drive to various supermarkets. Excellent freshly cooked breakfast each morning.

Miinukset: Nothing ☺

Plussat: Friendly welcome, comfortable well equipped room, excellent breakfast. Good pub for evening meal nearby.

Miinukset: Nothing

Plussat: Host was friendly enough and the property had the key things we were looking for - en-suite and parking.

Miinukset: As petty as it sounds the floor was super noisy and the walls very thin. We were woken several times by other guests, this included guests arriving back at 3am and the shower being used at 6am.

Plussat: I was delighted to find it was a bungalow, with ramps built-in where needed, because I can only walk a few paces and usually use a mobility scooter. I didn’t need the scooter in the end, because the area allocated to the four guest rooms and the bright sunny breakfast room were situated in one area, no stairs. Averil was a wonderful host, made me feel very welcome, and was more than happy to accommodate my odd sleeping hours and breakfast needs. She and Ian were very helpful with my luggage and my heavy scooter battery, and there was even a fridge available in the breakfast room for all my leftover food from a self-catering holiday I’d just had on the west coast. I stayed here to visit a nearby friend, before tackling the journey home to Kent. The room was clean and quiet, well-equipped, and larger than I expected for a single room. I would heartily recommend it to anyone. There’s even a cattery run by the owners, so if you booked early enough, you could bring kitty too! Lovely place :-)

Plussat: Excellent that they take dogs

Plussat: The room size is great, with a private bathroom. And the cooked breakfast is made to order

Plussat: breakfast was very good, quiet location,

Miinukset: entrance the drive is in two different levels bit of a hazard

Plussat: breakfast was exelent. room clean . fasilitys good

Plussat: Continental breakfast- Comprehensive variety of food and very pleasant service, Dinner was magnificent, the first time that I have been moved to photograph my food, compliments to the Chef.

Miinukset: THE CAR PARK

Plussat: The room was comfortable and clean, with a good stock of tea/coffee. The breakfast was delicious and the staff were friendly and helpful.

Miinukset: It was a bit tricky to find due to the one-way system in Yeovil and the car park is on the small side.

Plussat: The green room was lovely staff was amazing couldn’t be more helpful was clean and quite

Plussat: Staff and breakfast very good. Excellent hospitality tray

Miinukset: Parking.also is it called the green room because of the all night green glow from a security light in bathroom. So bright did not need a light to go to toilet . Very difficult to get key out of door when locking or opening

Plussat: Lovely staff and great value for money!

Plussat: The staff was excellent Location Great shower

Miinukset: The rooms where poor rejected the first room due to smell The noise at night from other patrons in the courtyard below our room till 1.30 am

Plussat: Staff were friendly. Room was clean. Food was excellent. Definitely recommend for business travellers.

Plussat: Continental breakfast was nice and included in the price. Location was near the town. Overall it was all very good and would visit again.

Miinukset: The room seemed to be for disabled with a wet room shower which went everywhere and made the bathroom floor very wet. Had asked for first floor and got ground so that could have been better.

Plussat: No

Miinukset: Nothing

Plussat: location is good just off the A303

Miinukset: We requested a quiet room but we were allocated one above the bar/restaurant and looked out onto a busy & noisy road.

Plussat: Restaurant staff were lovely

Miinukset: The lady on check in when we arrived... very rude

Plussat: A wonderful stay to celebrate our wedding anniversary in the place where we had the ceremony and celebration. It was so lovely seeing it again and reminiscing about our day and evening. Room 23 was lovely and a drink in the bar preceded a very enjoyable meal (very good vegetarian options) and bottle of wine. Relaxing in the lounge after our meal ended a perfect anniversary. All the staff were excellent and we departed after a lovely breakfast feeling very satisfied with our stay. Thank you all at Northover Manor. Our wedding 12 years ago was fabulous as was our stay for our anniversary.

Plussat: Very good breakfast and excellent location just off the A303 and nr yeovilton and good for a stopover before heading for the West Country. Menu is reasonable and dinner is available until 9pm .

Miinukset: The rooms were a bit drab and dark the room allocated was next to a busy road but there are other rooms available. The bathroom needed complete makeover.

Miinukset: Shower was poor! Food was not brill!

Plussat: Lovely room, everything you could need including iron & hairdryer. Excellent food & welcoming, helpful staff.

Miinukset: Room at the front - downside was the noise of the traffic from main road. Didn't bother me that much but might mean more to someone else?

Plussat: The staff were so friendly and helpful . The food was amazing had dinner and breakfast couldn’t fault either of them excellent. The room was very spacious clean and comfortable

Miinukset: There was nothing we didn’t like . Everything was excellent v

Plussat: Food excellent. Staff very helpful and friendly. Parking easy. Very convenient location for several National Trust properties. Surprised not more customers during our stay.

Miinukset: Communal areas lacking atmosphere.

Plussat: The highlight of our stay was the exceptionally friendly and efficient staff.

Miinukset: No complaints at all

Plussat: The location was ideal for what we needed, as we were attending a wedding at a nearby venue.

Miinukset: Large comfortable king size bed

Plussat: The location was close to town centre and the breakfast was well prepared. The staff were very friendly and helpful. Ample car parking area. Our room very spacious but sofa's looked very old

Miinukset: The rooms were a little tired and could do with some upgrading. The bed mattress was not very good and should be replaced

Miinukset: Bed wasn’t very comfy in room 2

Plussat: The place had a special atmosphere, delightful. freindly and helpful staff, ample parking and lovely food

Miinukset: mattress very thin and plastic flowers in dining room, a little effort put into fresh ones would meld with the lovely character of the place

Plussat: The room was really big - the bed as well! Dinner and breakfast were good. Really friendly staff!!!

Plussat: Comfy and value for money. Breakfast was brilliant

Miinukset: All as or above expectation

Plussat: The staff were very helpful and the food in the restaurant was excellent!

Miinukset: N/A

Plussat: Breakfast was good

Plussat: Excellent breakfast, helpful friendly staff, good shower.

Miinukset: The room was at front of hotel so traffic noise. Fairly small room and small and rather uncomfortable double bed. Not as good as we have had in the past.

Plussat: The staff are all awesome

Miinukset: Car parking is a bit tight at the front

Plussat: The room was clean with a fridge. The best shower I've had in a hotel. The food was excellent. The staff couldn't do enough for you and were all so friendly and welcoming. I left feeling I was part of the family.

Miinukset: It could do with a little TLC, things were a little shabby. WiFi was unobtainable in our room (9) which was in the courtyard at the back of the hotel. But couldn't get mobile data either!

Plussat: It was ground floor and good size rooms

Miinukset: Some decor needed tending to

Plussat: I believe it would have been cheaper if I had booked directly, the breakfast was superb, the staff, lot's of them were very friendly and welcoming, food is served 7 days a week and each time we had food there the amount we were given beat us each time

Miinukset: there was a slight problem with the shower head , but bearing in mind , the short notice given, a repair at the time was not feasible , but that was the only niggle I/we can say

Plussat: Friendly staff, clean room. Good food.

Miinukset: Air conditioning unit outside room.

Plussat: It's not far from the main A303 which runs from the south west to London, so a good location for travellers. It has extensive gardens at the back with a lovely little lake. The staff are friendly. The evening meal was basic, but OK for the UK. A full breakfast was included, which was good value; only fresh fruit was lacking. There was plenty of hot water. It was a quiet room, at the back of the hotel, far from the main road.

Miinukset: The beds are old and the springs were coming through on the one I slept in. The room was clean but smelled a bit damp.

Plussat: Fantastic room the food was of an extremely good quality. The staff were very friendly. We will definitely stay again

Plussat: Staff were friendly and helpful. Food very nice.

Miinukset: A couple of things in the room such as tea or coffee splash stains on the wall, nowhere to hang outdoor clothing. Nothing too serious.

Plussat: Plenty of room Provided with fridge Easy parking Good location

Plussat: very nice and full breakfast - good start to the day !! -- only woe - bacon could have been a bit crispier! also the dinner with the beef stew and Yorkshire pud was excellent - huge - just the veg was a bit cool ! [this time? ]

Miinukset: nothing I didn't like except the Doom Bar was not available on the night!

Plussat: Most comfortable bed I have ever slept in!

Miinukset: A little tired. Road noise

Plussat: Great location, clean, lovely staff! Very good value.

Miinukset: Decor a little tired.

Plussat: The overall feel.of the place. Lovely staff, excellent breakfast, perfectly clean and comfy beds. Love the whole feel of the place. Place is on a busy road but when the windows are closed, you can't hear anything so it's fine.

Miinukset: Needs a few extras in the bathroom like a shower mat to stop you slipping when you shower and a toilet brush.

Plussat: Excellent English breakfast. Very comfy bed

Plussat: Excellent breakfast and a large airy room. Lots of storage space and hangers too!

Miinukset: The shower isn’t great, it appeared to only have 2 temperatures, freezing cold or scalding hot. Maybe there is a knack to it that I didn’t have!!

Plussat: Very comfortable and quit , staff was very friendly I enjoyed every night

Miinukset: The breakfast finishes to early

Plussat: Very comfortable bed. Very nice, fresh, well cooked breakfast.

Miinukset: Nothing really.

Plussat: We were lucky enough to get a last minute booking and had a spacious and clean room. The waitress had to serve so many people at breakfast so was a bit rushed but very polite.

Miinukset: Perhaps the coffee could be a bit stronger and healthier bread choices could be on offer. Some fresh fruit would be a bonus,

Plussat: Breakfast was great,ideal location,

Miinukset: road noise from A303

Plussat: I have stayed before and was so much better. Sorry but new owners need to look at return-customers

Miinukset: Very good morning staff

Plussat: My elderly mother and her partner stayed at the Preston Hotel for for 2 nights in August and very happy with their stay. Hotel was very accommodating with early check in and also arranging a ground floor room on the second night due to difficulty with stairs/mobility issues. They said breakfast was excellent and staff were very welcoming and helpful! They would definitely again when visiting!

Miinukset: No issues.

Plussat: Location, and the room was perfect for a family of four

Plussat: Meg was very friendly and helpful. The bar was comfortable and the bar food was freshly cooked at a good price.

Miinukset: The bed was very soft and the pillows too hard.

Plussat: The breakfast meal was fine, staff friendly and helpful.

Miinukset: We didn't like the fact that the tables were not laid in the morning. Our room was right at the top of the house, very old fashioned and stuffy. Not like the photo on the website. Very disappointing.

Plussat: Plentiful breakfast, but would only describe as OK Beds were comfortable. Staff were all very friendly, in particular the nice lady serving breakfast.

Miinukset: We can't speak for the rest of the hotel as we were in the annex, but rooms would be described at best as tired. In urgent need of refurbishment. We had however asked for ground floor if possible, as we had elderly parents with us. The hotel description made it sound quaint & the real ale bar was a let down. We had anticipated eating an evening meal there, but the menu was very basic indeed. It was also situated on a very busy road.

Plussat: Very clean , tidy and light room.

Plussat: The staff were excellent. As was the cooked breakfast.

Miinukset: Accommodation was very basic and dated. Very cramped in the bar area and when DJ was setting up, very little room to sit.

Plussat: Bar and relaxation area and staff friendly

Plussat: The price, size of bathroom and breakfast.

Miinukset: No elevator, windows don't open, pillows not comfortable.

Plussat: Great breakfast

Miinukset: A little dated

Plussat: Location central.

Miinukset: Tatty.

Plussat: Old style of house . Warm welcome

Miinukset: Quite a long walk outside to breakfast

Plussat: The room was spacious. Tea and coffee facilities were good in the room and a lovely large bath. A good four poster bed which was comfortable.

Miinukset: The hotel was very tired and tatty around the edges. Sides of a chair ripped and hanging off in the bar. The bathroom had mould around the shower and the bathroom bin was overflowing when we checked in.

Plussat: Staff were great. Lady on reception was particularly helpful. Bar staff were good too.

Miinukset: Good location lovely staff but expensive.

Plussat: Spotlessly clean room but very basic. A reasonable budget option, but the lack of an internet connection meant it was impossible to work, unless you're a tradesman.

Miinukset: Room very dated and basic. The internet connection was useless, as you had to disclose the password for your email account to register for the service!

Plussat: Rooms small but clean. Food good although several choices were not available.

Miinukset: See above

Plussat: Decent hotel. Great staff.

Miinukset: Place a little tired. Small but significant points re our room.

Plussat: The staff a reception

Miinukset: Everything else

Plussat: the bar staff were lovely

Miinukset: the deceitful waiter Andrew (drew). The rooms way too hot

Plussat: Bar staff excellent and helpful,

Miinukset: Breakfast staff not helpful ignored had to ask for cups and to order breakfast.

Plussat: Central location to Yoevil town

Plussat: The staff were excellent

Miinukset: The amount of noise generated by passing traffic.

Plussat: Very friendly and helpful staff, couldn't fault him

Miinukset: Trouble with the electricity in the morning - couldn't boil the kettle or use any of the plugs, really diaspointing although I understand it couldn't have been helped

Plussat: Staff were very friendly and helpful.

Plussat: location to my work place plenty of resturants near by

Miinukset: parking was misguided, website read it that there was a carpark on site but it is a public car park a short walk away single room very small and bath wasn't in the best condition

Plussat: Friendly and helpful staff.

Miinukset: Nothing really.

Miinukset: No breakfast option. Bath would fill up when showering despite the drain open. curtains very light colored and the room was next to the street--whole room felt like half lit even in the night. no on-site parking.

Plussat: Staff were friendly and helpful. Provided advice on local parking. Offered to help with baggage etc.

Miinukset: TV signal was poor and we gave up on it after half an hour or so. May have been a poor signal or damaged cable

Plussat: Room was clean, staff was nice and welcoming.

Miinukset: When we arrive outside was hot, so in the room was so difficult to sleep. Was no condition.

Plussat: Room 202 was good . Clean and comfortable

Miinukset: Do not stay in room 209 . There is a noisy restaurant and the staff from the kitchen make noise from 9pm until 2am the bed in room 2009 is very poor with springs sticking through needs replacing. The noise is not the fault of hotel. Last thing there is no hotel parking so its a pain finding somewhere to leave your car without having to pay a fortune . Best bet find a side street somewhere within a mile park there and walk to hotel

Plussat: It was very clean with sheets / towels changed everyday. Great location near city centre. Staff friendly & helpful. Good Wi-Fi

Miinukset: No wardrobe but coped ok. Breakfast could be better (I've seen worse!). Cabs sometimes had problems parking outside for pick ups due to parking restrictions. ooms have no phones!

Plussat: Free Wi-Fi

Miinukset: There was no hot water in the mornings.The heaters are not working properly.

Plussat: The size of the family room was good, the cleanliness was good, and having breakfast in our room was convenient.

Miinukset: It was convenient for our purposes, but if I was on holiday I would have preferred to have a breakfast room. Also the parking was a bit inconvenient.

Plussat: Location close to towncenter

Miinukset: small room and breakfast in to small room

Plussat: Very convenient for town.

Miinukset: none.

Plussat: Rooms were lovely and clean good powerful shower nice big tv

Miinukset: Noisy room as on busy room but after complaining we were moved for our 2nd night

Plussat: Clean tidy room and hotel. Centrally located.

Miinukset: Small room. No secure parking.

Plussat: Very good value, good clean room.

Miinukset:

Plussat: Nice clean room, with flat screen tv and good size bed

Miinukset: Toilet didn't flush, not just in my room, but also my friends room. This was reported, but still didn't work. Breakfast only available as a tray delivered to your room.

Plussat: Good staff high standard room appearance and space.

Miinukset: No room to room phone, Radiators weren't on and it was cold. Shaver point and bathroom mirror light had no power.

Plussat: I could park my motorbike next to my room so I could keep an eye on it Breakfast Very nice staff

Miinukset: Bathroom furniture need a refurbishment Carpet need a deep clean

Plussat: Did not have did not come with the room cost

Miinukset: Get better staff to clean the rooms full of dust and cobwebs

Miinukset: Almost-impossible-to-get-to car park! (In a different post code!) Clue: drive through the surgery’s parking area.

Plussat: Staff were so welcoming and friendly. Nothing was too much trouble and made us feel very welcome. Was great value for our 1 night stay.

Plussat: Staff cheerful and have positive attitude

Plussat: Location is indeed central; Breakfast cooked by chef was good.

Miinukset: Incompetent staff who say one thing but don't fix things. So bad, I took a video or two. Dangerous bath tub in room 2 - screws stick out inside bath but handle missing. Light above bathroom basin doesn't work. Wall-fixed hairdryer out of order but given one. No bar of soap in my room but available in daughter's. Light above bed didn't work; told staff. Turns out it had wrong size bulb in it so no surprise it didn't work. I found out when I stood on the bed to see why the replacement narrow screw-in bulb wouldn't work. Staff told but didn't have suitable bulb available, so offered a camping lamp which I had to hold up in order to see to read at night (better than nothing!); Dim central room light but not prepared to read in the bathroom with better ceiling light. Kettle gritty inside. Needed proper clean not a rinse! Breakfast supposed to start at 7.30 but on day 1, had to ask for yogurts - no plain yogurt on offer, only fruity ones in their cartons. No 'morning pastries' available as advertised. Was concerned that having paid in advance, on arrival, the Terms & Conditions say hotel will use credit card info for extra billing they deem needed - but without discussion or negotiation. Daughter's room 1 had green glowing exit light on ceiling near bed which kept them from sleeping properly and top of 4 poster was so full of dust she wrote the date in it. Cot was provided on late request - with no mattress - however, so far, not charged for. The shower curtain had mould on the end of it. Our rooms were in adjacent building - T&Cs say to leave before 11am and at 09.50 I went to return camper lamp and hairdryer and found put hotel's front door locked. Had to rap in window to attract cleaner's attention to take in the lamp and hairdryer.

Plussat: Very comfortable bed.

Miinukset: The overall pub & room was very grubby, dust cobwebs and stains, it's an old building but that doesn't mean it should be dirty. Also the room was too small for 2 people with cases .

Plussat: Location excellent, car park difficult to find but bar staff very good with direction to get to it. Breakfast freshly cooked to order.

Miinukset: Better directions to get to the car park as once you are in front of the hotel you have to drive round the block again to get to the car park at the back. Every floor board squeaked.

Plussat: The breakfast was good, cooked to order with fruit juice and good coffee. The location was good if the car park was a little difficult to find, and busy Easy to leave town the morning after. The room was very warm. The bar was large and the beer was good.

Miinukset: Not a lot really. The headroom in the bedroom was a little short for us, not that we are particularly tall.

Plussat: Breakfast was fine.

Miinukset: Room not in the pub and up two floors. Dirty carpets. Bathroom from the1970's. Paid less in a neighbouring village for luxury flat.