Hotel Der Waldhof

Spacious Room Breakfast Pool

Room's Balcony facing private property so of no use to us No view from balcony as advertised. Off location Very costly dinner, They charged 2 & 7 years old kids also for dinner

There are two buildings one is modern and second is old classic buildjng . For the this value i expected atleast good towels not ripped ones and no slippers , no water or glasses , No laundry bags , you cant call the reception .. you will need to go down everytime . Lived in 100's hotels this was the worst.

The breakfast was very nice and location was easy to get into the town and the cable cars.

The room wasn’t cheap and for the money, I was expecting at least tea and coffee making facilities in the room and there wasn’t. The bathroom was small and there were cigarette burns in the carpet. I required an iron for a shirt and advised that the hotel didn’t have one and when I asked if they had a laundry service and I would pay, I was advised it wasn’t available until the next day. When I asked to speak to the manager, one suddenly appeared. It was just unnecessarily annoying to not be provided with one when initially asking. The bar closed st midnight, which is fine but the mini bar (as advertised) in our room was empty, so was basically a fridge. Another friend of ours stayed in the centre of Zell Am See for a third of the price and had better facilities in the room. I wouldn’t stay again or recommend.

There’s a nice renovated area in the main building. Indoor pool (at 5pm it was so crowded that there was no way to go) and gym.

For more than 300 euros a night is not worth it AT ALL. There’s simply no service at the hotel. Understaffed to say the least. We arrived at 4pm and there was NO ONE at the reception! There was a sign saying “we stopped for a little snack”. What?!?! What kind of hotel leave the reception empty at the middle of the check in time? As someone finally arrived, zero apologies or a friendly word. Our room was in the building across the street from the reception (where the main building is). Looks more like a cheap pension than a hotel. The room the simplest we could imagine. For over 300 euros it was a shock. Asked to stay at the main building in a renovated room (there’s a video at the reception that shows brand new rooms) but the person said it was fully booked. Oh, to complete the ordeal, there’s NO A/C in the room whatsoever! And if you wanna stay close to the lake, there’s not your best choice.

Clean

I was told all Breakfast tables were full (though I can see them empty) and they gave me a table far away from the buffet in the Bar!