Etsi halvat lennot: ASL Airlines France

Plussat: Crew was very helpful when my wife became ill.

Miinukset: Seating was absolutely unacceptable. The reduced leg space makes any trip of longer than 30 minutes very, very uncomfortable. I am 6 feet one inch tall and it was very poor as to comfort. So much so I would not look at any airline with such spacing favorably for further business. Soon airlines will space themselves out of business for anyone taller than 5'1".

Plussat: Seating had more legroom than on other airlines.

Miinukset: Food was poor. Charged for wine. Other airlines provide wine at no charge on international flights. Did not offer coffee after dinner. Half and half included on dinner tray for the nonexistent coffee.

Never again

Miinukset: Plane was small for international flight, cabin was dirty. Food was horrible. Crew was pleasant but invisible. I also picked different seats and somebody switched them.

Aer Lingus

Plussat: The Black Cherry desert

Miinukset: Missed connecting flight and now stranded in Dublin

Miinukset: No leg room, air temperature way too hot,

Flight delayed and no information about connecting flights

Plussat: The food was ok

Miinukset: Flight was delayed. No information about what would happen on connecting flights. No information or help when arriving at Dublin airport. Ended up running 2 miles to get on connection.

Miinukset: Hey changed my flight to a new airport and I flew out of Boston. But upon arrival at Boston the next day they told me I didn’t have a seat because the booking was done wrong and now I was on standby. I waited 2 hours for a flight that I wasn’t able to get on and then waiting 4 hours for the next which I sat a middle seat in the back. I landed at my final destination over 24 past the original planned and paid for time.

Ok flight

Plussat: Boarding on time and switching seats option

Miinukset: Seats very uncomfortable, disgusting food, not enough beverages / poor entertainment

No tv on long international flight; no water after asking twice

Plussat: The flight was on time

Miinukset: The TV was broken and there wasn't any other free seat. I got no compensation for this unlike with other airlines. The staff took forever to take away the food trays and garbages away. I asked for water when they offer tea and never got my water. They promised twice to bring it and never did.

Plussat: very friendly crew

Miinukset: no overhead space for 4 of our carryon. my family had to store them under the seat in front of us for the 7.5 hour flight under tight seating conditions. plus Aer Lingux lost 1 of our checked luggage’s.

Need to do something about the tray tables!

Plussat: The stewards were very helpful and undertanding

Miinukset: The tray tables were a major problem!! If the seat in front was reclined, the tray table wouldn’t hold items on it. In some instances, the person in the seat in front of the person with tray table problems, that seat wouldn’t move totally forward to allow for correction!

Great service on an old plane.

Plussat: The crew were pleasant and friendly. On time departure and arrival which is always a bonus!! Loved that we cleared customs/immigration in Dublin prior to arrival.

Miinukset: The plane needed to be retired. Seats weren’t comfortable (you could feel the frame of the seat), tray tables were broken and it just looked worn out. Food was okay, but let’s face it you don’t fly to eat the food :)

Miinukset: Seats very cramped. Veg food options had no sweets and salads were brown.

Seating is too close and uncomfortable

Plussat: The cabin crew members were friendly and helpful.

Miinukset: The seating configuration is too close and tight. When seated, your knees touch the seat in front of you. There is no space to recline your seat. The seats are uncomfortable. There is no way to achieve a comfortable position to sleep on an overnight flight. In addition, our row was directly across from one of the lavoratories. It felt like being on a budget bus/coach.

Plussat: Tv and movie selection was good. Easy boarding process.

Miinukset: Flight attendants were brusque and somewhat abrasive. Rigid rule following as compared to other airlines i.e. No headphones, upright seats, open windows during take off. Totally understand they are the rules but the way they were enforced felt condescending and rude. Broken mechanism on seat kept one from being compliant with maintaining chair in upright position during takeoff. Appreciated the blanket and pillow, but did not feel it was my responsibility to place the empty seat's pillow and blanket under the seat in front of it in preparation for take off. Also found the sales pitch (perfume, etc) at the end of the flight bizarre for an airline.

Plussat: The food was tasty and the crew was polite

Miinukset: The boarding method was odd...by the time I got on, there was no cabin room for my bag. The people around me stuffed their larger cabin luggage under the seats. The food was served in the same manner I suppose since a few rows around me had received food and were done eating by the time I received mine. On top of it all, my tray was broken. The movie selection was old. Overall, it was okay..nothing super impressive

Mediocre

Plussat: Flight was on time, boarding process was smooth

Miinukset: Indifferent to rude crew (from Hartford to Dublin also), terrible food, not enough water. Okay to have such service on budget airlines but then don't keep saying "welcome and tell us how we can help you"

Outdated plane

Plussat: The crew was polite and helpful. Liked the fact that there wasn't tons of announcements during the flight to wake you up from sleep or interrupt the entertainment. Although the blankets smelled a little weird, it was nice having the blankets during the flight.

Miinukset: The plane was very outdated. The button for recliner was broken therefore malfunctioning. Didn't get a choice for food since the other option was out. The bathroom smelled like urine from the get-go. When I went in the second time, there was wads of toilet paper stuck in the toilet.

Cancelled?

Miinukset: Four hours down to Logan, and the flight was cancelled. No email, no nothing. Went to check in and there was no flight. They rebooked me on BA, but gave me no flight information. I had to go from Terminal B to Terminal E, only to find that the BA desks didn't open for three hours, so I got to wait to find out what flight get I was on until someone finally showed up. Of course, once I got through BA check in, it was all right.

Luggage delay

Miinukset: Airline lost nearly a quarter of the planes luggage.

Miinukset: cost very high for emergancy with so many empty seats left going to dublin

Miinukset: I requested a vegan meal well in advance. However, there was only a vegetarian meal available -- which contained dairy products. In my experience, a vegetarian will eat a vegan meal, but not the other way around. Also, it would be helpful to list all the ingredients for the crew to access.

Miinukset: Only 3 bathrooms for all of these people.

Plussat: Decent food. No food or drink, not even water in last 3 hours. Should have come around with water at least. No breakfast served even tho given a paper saying there would be a small breakfast befor landing in Dublin.

Miinukset: Very cramped seating!!!!!