Abilene hotellia

Plussat: It’s always clean and the staff is always friendly and helpful.

Miinukset: It was noisy. This was new for this hotel.

Plussat: Very Quiet room that is well equipped for an extended stay.

Miinukset: You have to drive everywhere location not conducive for walking or if you do not have a car.

Plussat: Very clean, and the staff is mega friendly.

Plussat: The room was very comfortable and roomy.

Plussat: Wonderful staff!

Miinukset: Outskirts of town, they could improve the road getting there!

Plussat: In a quiet location. Has a small kitchenette with plates and utensils.

Miinukset: Bathroom was small for a king bed room.

Plussat: I liked the full sized fridge, the breakfast was pretty good

Miinukset: The hall floors were dirty

Plussat: Staff was friendly and helpful.

Miinukset: The food at the bar restaurant was not good at all. No vending machines on upper floors. I had to go downstairs for a bottle of water.

Miinukset: They charged me $30.00 on my Visa AFTER they emailed me 2 receipts with the $30.00 charges on neither of the receipts. I had no incidentals or room charges.

Plussat: The room was very clean and the staff was excellent. This is a great value for the money. The hotel is also very close to ACU, dining and the movie theater. This is my go-to place when I visit my son at ACU. We are very happy with the accomodations and service.

Plussat: Everything, it’s excellent

Miinukset: Nothing, everything was excellent

Plussat: This is a great place, you need to come early and stay late to enjoy this place. The people were friendly and place is clean.

Plussat: We were not informed of the Continental Breakfast. We paid for the restaurant breakfast and the attendant was on her first day and could not figure out the computer ordering system. The pancakes were cold, stale, and frankly, not very good. It's hard to ruin pancakes!

Miinukset: Not enough places to lay out suitcases. Not enough plugs by bed.

Miinukset: I think it was way overpriced for Abilene

Plussat: Liked the extra sitting place and liked the outside room to relax

Miinukset: No really enjoyed our stay

Plussat: Spotless, safe, close to travel route, perfect place to rest, great bed and pillows.

Miinukset: Zip. Not one single complaint.

Plussat: The room and the price

Plussat: I appreciate the extra effort that was made to accommodate my special request - a hypo allergenic room!! Thank you for a very pleasant stay!

Miinukset: N/A

Plussat: Convenient elevator from room

Miinukset: They didn’t have staff to fill in for the bistro when she was sick. Sure could have used a beverage

Miinukset: The main elevator wasn't working which meant we had to carry our luggage all the way to the end of a long corridor for a working elevator. Also, the WiFi wasn't working. The information about the hotel states "breakfast available" which we found out does not mean "free" breakfast.

Plussat: Close to ACU

Miinukset: Everything was great. Will definitely be coming back.

Plussat: The shower area was great. Best I’ve seen

Miinukset: The pillows were flat

Plussat: Clean, new, bright

Miinukset: A/C was noisey

Plussat: Very clean and friendly.

Plussat: The hotel looks new, but everywhere is spotless. There is a good restaurant on sight. Although quite close to the highway the glazing keeps out noise.

Miinukset: Nothing

Miinukset: Could have been much cleaner.

Plussat: New clean friendly people

Plussat: Extra charge for breakfast. Ridiculous. Every hotel i had been, breakfast is included For the same price of the room

Miinukset: Breakfast not included in the room price. It was extra charge

Plussat: Super comfy bed

Miinukset: Our first room hadn’t been cleaned and it was beyond disgusting. I’ll spare you the details just take my word for it. The second room was clean but AC didn’t work.

Plussat: The space was great.

Miinukset: bed too soft

Plussat: Cleanliness

Miinukset: No hooks in bathroom to hang up toiletry bag

Miinukset: The price didn't cover breakfast for everyone in the room just one of us

Plussat: Really clean. The rooms were superb, including a big flatscreen tv

Plussat: Great place

Plussat: Rooms were nice, clean. Bedding was more comfortable than most hotels. Staff was friendly.

Miinukset: Breakfast was pretty good, better than the average continental. However, a little pricey for what you get. AC unit was a little weird. Sometimes it ignored the set temperature and we had to reset it.

Plussat: Good service all around

Miinukset: No issues at all

Miinukset: No free breakfast

Plussat: Clean modern design

Plussat: We had asked for a room to hold 3 people. The room they gave us only had a king bed and no sofa bed. They quickly moved us to a double without any problem. It was great to have a nice hotel that allows dogs. We don’t travel with our pet often and have found it is hard to find a nice hotel that allows dogs.

Miinukset: We had no complaints

Plussat: Clean room , comfy beds, let me check in early

Plussat: Very friendly staff, comfy bed.

Miinukset: Parking was a little tight for me, but the hotel seemed pretty thoroughly reserved, and I had a trailer.

Plussat: Comfortable bed

Plussat: Room clean, pillows /bed great

Miinukset: Another guest had a small dog 2 rooms downa and it was barking quite a bit . Not happy about that at all .

Plussat: Location to the college and friendliness of the staff

Miinukset: No

Plussat: Nice staff and great location

Miinukset: Cafe hours too short.

Plussat: Great hotel comfortable

Miinukset: Maid knocking on door @9:30 while we were sleeping Checkout was at 12p

Plussat: The staff was great!! I arrived very late in the evening and the staff went out of their way to make sure I was able to get checked in and up to my room as quickly and easily as possible.

Plussat: The hotel staff were so friendly and helpful and the hotel was very nice and clean.

Miinukset: Property is starting to show its age. My bedside lamp had been removed from the wall and the the air conditioning was extremely loud and ran full blast all night. Shower doors were caked with residue and there was hair everywhere in the bathroom. Room had a stale/ musty odor.

Plussat: Staff was very nice and went above and beyond for us. Rooms were clean and ready at the time of check in.

Miinukset: The continental breakfast juice and coffee was very watered down and the bagels were stail.

Plussat: Check In employee was so kind and helpful

Miinukset: Left a bag in the room, it was not turned in. I called they said they would check on it and I was never called back. I have to assume a staff member took it. I will never return. Dishonest Dishonest people turn my stomach

Plussat: The beds were comfy, the room was clean, and the breakfast was amazing.

Plussat: Comfortable, clean, quiet, pool and spa. Front desk and breakfast staff friendly and helpful

Miinukset: The shower wall was not clean and the halls were hot...

Plussat: Customer service was great

Miinukset: It was good

Plussat: Breakfast was ok.

Miinukset: It did not have an indoor pool and I had my three grandkids with me and that was the reason I was choosing this Hampton. They would not let me transfer over to the other hotel. It was very inconvenient going to the other location to allow them to swim. I also wanted to use the military discount. The lady at the front desk would not allow it. I also wanted to pay with cash and the my card was charged before I even checked out.

Plussat: Variety of food at breakfast

Miinukset: Nothing

Plussat: Very comfortable bed with just the right amount of pillows, which is important to me!!

Miinukset: Nothing!

Plussat: The staff was very friendly. The bed was very comfortable.

Plussat: Convenience

Miinukset: Was no location for your dog to play, and you had to pay $100.00 extra which should be addressed in write up.

Miinukset: Wish breakfast could have been available until 10:30 on the weekend. Breakfast room was pretty small.

Plussat: Convenient & nice size!

Miinukset: Ice maker was turned off. Took too long to have ice. No ice machines in hotel.

Plussat: We loved the pool, the set up of the rooms and the breakfast. The staff was friendly and super helpful.

Miinukset: It's newer so there isn't as many choices of restaurants around it but in Abilene, one tends to drive everywhere anyway.

Plussat: Room was nice and cool. Clean!

Miinukset: The mattress was hard Everything else was great

Plussat: The size of the room was great

Miinukset: Somethings in the room need updated

Plussat: The room was more than what we expected! Beautiful room, clean, modern and very spacious! The lady at check in was very busy keeping everyone happy during their check in as she was the only one at the desk. She was professional and downright delightful!

Miinukset: The breakfast room where the food was is a little bit small. It was a bit crowded with people trying to dish their plates.

Plussat: One of the best motels ii have stad with

Miinukset: N/a

Plussat: Good location wonderful staff nice pool area comfortable beds and nice rooms..

Miinukset: Breakfast was just average...small area to eat..

Plussat: Very appealing. Nice staff. Convenient.

Miinukset: Getting a bit worn. Room had dog/smoking/musty odor. Overall ok. Breakfast passable.

Plussat: Close to the interstate, very clean and convient

Plussat: The staff was absolutely awesome they really made you feel as if they wanted us there.

Miinukset: Nothing

Plussat: Location

Miinukset: Greeting staff very unprofessional and not welcoming. He was actually rude.

Plussat: Friendly staff at front desk. Excellent room and bed.

Miinukset: No

Plussat: They were very accommodating. I needed extra hangers, they supplied them immediately, we didn't want them to clean our room, so they did not enter and they continually supplied us with water bottles. Also, the restaurant staff was amazing, very polite, very thorough. Impressive.

Plussat: Easy check in. Very pleasant staff

Plussat: We enjoyed our stay every much. All the staff was excellent.

Plussat: N/A

Miinukset: All good.

Plussat: The room was so comfortable, love the Kuerig coffee maker. Breakfast was delicious with a buffet or full menu. This is the second time we’ve stayed at a Hilton garden inn and we will continue to look for those in the future.

Miinukset: No negatives that I can think of.

Plussat: My kids loved the pool and hot tub.

Miinukset: The bartender was rude, I was walking by the bar and slipped in a puddle and almost fell then the bartender had came out to the smoking area and said that I needed to wear shoes when walking through the hotel, I guess the water was there because I wasn’t wearing shoes and it was my fault it was there and I didn’t see it.

Miinukset: The mattress was the worst I ever slept on.

Plussat: All staff members were extremely polite and accommodating. Very convenient location to town!

Miinukset: Bathroom door is very close to commode and difficult to open all the way.

Plussat: The hotel had a bar and grill that serves excellent food. I am usually skeptical about hotel entrees but my steak was excellent and I was happy I did not have to drive to a restaurant. The staff I interacted with were all very friendly and helpful.

Plussat: Very nice, comfortable hotel with contemporary design.

Miinukset: Not a big fan of pools that use salt vs. chlorine

Plussat: Bed was great

Miinukset: Dirty pool . Dirty windows.

Plussat: The hotel was perfectly located for our trip to ACU. Great staff and nice clean room experience.

Miinukset: The hot water took forever in the shower, and the water pressure was really weak.

Plussat: Breakfast offered a variety of breakfast foods. They were arranged conveniently for the guest.

Miinukset: Carpet was dirty .

Plussat: The vibrant new colors

Plussat: Location

Miinukset: Pool was closed do to algae. Elevator is small and very slowly and only 1 available. Shower made an awful noise while on

Plussat: Friendly people

Miinukset: NA

Plussat: Bed always comfortable and breakfast good.

Miinukset: There were loud college kids in the property who were running up and down the hallways late at night, the whole stay. I recommend the newer full-service holiday inn express 2 miles up the road!

Plussat: The staff was friendly and accommodating.

Miinukset: That I could have had the 2 beds in the room that I was told I would have on the 3rd party site, so I did not have to have a not so comfortable rollaway the night my daughter stayed with me and my mom.

Plussat: Very confy and the room has very good ilumination, I love the room with enough light. And the coffee maker is awsome, good coffee.

Miinukset: the oatmeal wasn't hot, and when I added the milk it gets cold, but very good taste.

Miinukset: The front desk staff early on was hard to find and not very friendly.

Plussat: The bed was amazing. Did not wake up until my alarm went off.

Plussat: The room was quiet. No outside noise

Miinukset: I booked the room over a month ago. I booked a room with 2 queen size beds . I got there and was given a king size with no sofa bed. I told the staff that would not work. A call was made and a room that was supposed to off limits due to cleaning would be cleaned and made available. We got into the room and was pleased with the cleanliness. Went into the bathroom and the toilet would not flush. I didn't bother to even call anyone. I told the receptionist on the way out. We wont be back.

Plussat: The happy hour was a pleasant surprise. Plenty of space in the room. Staff was very helpful, friendly and professional.

Miinukset: Breakfast was a little disappointing. Rooms could use some updating.

Plussat: It's a great place to stay

Miinukset: bacon to salty

Plussat: Everything great !

Plussat: Very comfortable with a lot of amenities. We received complimentary drink vouchers as well as breakfast vouchers. Room was big and very comfortable. Bathroom was beautifully updated.

Miinukset: Furniture is old and could use an update.

Plussat: Old style was great

Miinukset: Parking

Plussat: As always the hotel was clean and comfortable and the staff was attentive. I love the extras: the bar, and "Sweet Tooth" for ice cream snacks and Starbucks coffee.

Miinukset: False fire alarm at 4am.

Plussat: The old elegance from over 20 years ago. Took me back many years.

Miinukset: I called for the directions to the hotel and the clerk did not know how to tell me to get there. I called again and she gave me the wrong exit. It was 283 and not 279. In frustration, I went to the website, scrolled down, and there were the directions.

Plussat: Unique atmosphere, friendly staff

Miinukset: Not enough towels, extremely long wait at restaurant.

Miinukset: The glass double doors and windows to enter the room. Would have preferred the solid doors.

Plussat: Breakfast was good

Miinukset: Trouble checking in. Inexperienced clerk, had to reboot the system. Took two beers time to get a room.

Plussat: The elegance of my room and the entire facility Staff very helpful and accommodating

Plussat: Room and eating area was nice

Plussat: It was clean and the staff was great!

Miinukset: The grass around the pool had several muddy spots, I’m nit picking though lol, the property was great!

Plussat: Needed a last minute place for the night. Pleasantly surprised. It was clean and comfortable and I wouldn't hesitate to stay their again.

Plussat: Staff was nice and friendly. It was very clean. Comfortable.

Plussat: Staff was helpful and kind. Sitting area in lobby was also very helpful as we often needed a place to sit and or meet with 1-2 others for small group discussions & hotel rooms are too small for that. Appreciated the large refrigerator in our room. Beds were comfortable.

Miinukset: Was lacking a bit in the cleanliness department. Was over 100 degrees everyday, but the pool never looked clean enough to feel comfortable to swim in. Always mucky looking. Rooms adequate, but not that super clean that makes you feel comfortable. Would prefer to have had a cheaper price than pay for breakfast. We eat pretty healthy & natural. Really appreciate fresh fruit in the morning. They had bananas everyday, but no other fruit. Would really have appreciated some other choices. If you don’t mind the normal processed foods with lots of chemicals & sugar, the breakfast here is actually decent compared to other budget hotels. We just don’t eat these foods so wish breakfast was optional & we could pay less for not eating.

Plussat: Need to update the facility. It was clean enough but needs new carpet and drapes in the rooms. The outside needs painting and the rails were rusty. Grass needed cut in the area. Everything except the lobby looks old and tired.

Miinukset: Mattress

Plussat: Extremely clean and well maintained older motel. Friendly staff! Breakfast was what I expected for this level of motel. Easy on and off I-20. I requested a first floor room and the staff was able to accommodate my request.

Miinukset: Bed could use a new mattress. No elevator but I requested a first floor room at booking and the staff was able to accommodate my request. All outside doors, many rooms so I could see that some rooms would be a distance from breakfast area but that wasn't the case in our stay.

Plussat: Everyone was so polite. The room was very clean. There was no room to room noise. I was in the front, and there was no traffic noise. Breakfast was really good, biscuits and gravy? Who does that? Sausage gravy. Outstanding.

Miinukset: Single cup coffee maker. Three of us.

Plussat: Friendly staff and comfortable rooms and ac that worked

Plussat: Nice patio and swimming pool area

Miinukset: The hotel rooms need renovation/refreshing, and better cleaning. The swimming pool water was not clean enough.

Miinukset: The only issue we had was when we first entered the room there was a strong mildew smell. But after the door was opened a couple of minutes, the smell was gone. When I told the front desk, she promised to have someone look into it.

Plussat: The staff was friendly, and the location was good.

Miinukset: The smell of cat urine was so strong I had to leave at midnight and drive the final 5 hours home.

Plussat: Friendly staff and good breakfast options.

Miinukset: Breakfast finishes at 9:30 - for those arriving late and getting longer to get going it’s a bit early

Plussat: Nothing

Miinukset: The front desk clerk give us a room that was previously occupied by someone else. It had water bottle on the nightstand half way full. Receipt on the table and some coins. We found hotel keys inside the room. The bed looked like someone already slept in it. Horrible experience all the way. I hope we get a refund for our money.

Miinukset: Clean & convenient. Helpful staff.

Plussat: Breakfast and beds were amazing.

Miinukset: Our A/C didn’t cool the room real good. I. Went and bought a small fan to pull the a/c air and push through the room and it was much better.

Plussat: The beds the room and the breakfast.

Miinukset: No everything was great and I will be staying there again the location was great and I swear the sheets smelled like fresh lemons.

Miinukset: Soaked carpet in the foot of the bed from AC unit on the wall

Plussat: Location

Miinukset: No

Plussat: Location

Miinukset: Needs to be more sound proof

Plussat: Beds were comfortable, breakfast was great! Very friendly staff!!

Miinukset: The room was very musty smelling....clean but smelly

Plussat: lots of food choices within walking distance.

Plussat: The distance from where i have to go

Miinukset: She couldn’t find my reservations for like 30 mins

Plussat: They were very friendly and welcomed us the minute we walked in. The room was very nice and I like the beds at the Hampton. I needed to change from a king room to a double queen, and the desk staff was able to make the change. Very pleased with my stay

Miinukset: No

Plussat: They had yogurt and that is the only positive thing I can say and I am not one of those people who complain as a rule.

Miinukset: The room we checked into had someone in it when we walked in. Thank heaven they were just sitting on the bed. Especially since my 14 and 11 year old grandsons were right there with us. That was however corrected and we were given a new room. The new room we were given had many dead bugs in the corner of the room and it had not been vacuumed in quite some time. The fridge was filthy and never did get cold. The shower/tub had hair and dirt in it. The room to say the least, was dirty. The cleaning spray was left in the room, so I guess you could clean it for yourself. The chair in the lobby was even broken. There were people with their doors open and sitting in the stairwells. There was a lot of foot traffic and a lot of homeless people around the area of the hotel so walking around, was NOT an option. The pool was so disgusting. It was green and cloudy. It looked as though it hadn't been cleaned in quite sometime. It smelled like urine. I do not know how this hotel was ever rated for as a Choice or a AAA Hotel but they will also be hearing from me.

Plussat: Breakfast was OK Management was friendly

Miinukset: Stairs going to the second story was covered with ice. My wife slipped on the ice and fell half way down to the first floor. She is still bruised and sore . The noise level inside was terrible and made it hard to sleep. However the bed was comfy and the room was clean. My wife will see her Doctor on Monday to check out her injuries sustained from the fall on the stairs.

Plussat: Pool needed to be cleaned

Plussat: Great location, great price, room was very clean and the staff was super friendly and very accommodating. The lady that does breakfast in the morning made my day every morning with her kindness!! We definitely will stay again!!!

Miinukset: My only complaint were the pillows. They are super soft and not comfortable.

Miinukset: Door lock did not work. Room had some upgrades with the exception of the bathroom which was in rough condition.

Plussat: Nothing

Miinukset: Room and surrounding facilities were filthy!

Plussat: Breakfast ok. Although gravy cold.

Miinukset: Shower did not work in room.

Plussat: Clean and was close distance to our destination

Miinukset: Room smelled like wet mop.. floor felt sticky and nasty

Plussat: Room was very clean and comfortable. Parking lot was well lit and felt secure. Staff was pleasant and helpful.

Miinukset: Everything was good. No complaints.

Plussat: The location and cleanliness of the room

Miinukset: My only complaint is that the phone didn’t work

Plussat: Love the king size bed, very clean and very nice!

Plussat: Staff

Miinukset: Bathroom small ,dirt on wall and floor behind door and tile in bath.shower needs to be updated. Tiny stool.

Plussat: Perfect location

Miinukset: Eggs were a mystery...

Plussat: The location was great, I got there a little early and they were able to get me in with in 15 minutes. Staff was friendly, and helpful. We will be back.

Miinukset: Plugs in the wall were loose and had to plug everything in the plug on top of table. Wish front curtains would have curled around sides to help keep a little more of the light out.

Plussat: Location

Miinukset: No

Plussat: The breakfast was good. The coffee was very good.

Miinukset: Nothing

Plussat: Close to Dress AFB

Miinukset: Nothing

Plussat: Clean, good room service, queen size beds.

Miinukset: Bathroom stuff (soaps, shampoo, towel, etc.) were always demanded from the front desk. I don't know if it was an error or by design.

Plussat: Great Breakfast, Staff, and Comfortable Beds

Miinukset: We stayed in Room 107. The shower walls need to be scrubbed mold was present.

Plussat: Great staff, wonderful location close to shops and food locations in Abilene

Plussat: The woman who checked us in was wonderful

Miinukset: Smelled like ammonia, dead bugs everywhere, carpet heavily stained, fridge and ac wouldn't maintain temperature... would not recommend and would not stay here again. Disgusting

Miinukset: Lots of crickets in my room. Dead an alive

Plussat: Comfortable bed, plenty of pillows.

Miinukset: Crickets were everywhere!

Plussat: The decor in the lobby and in the room.

Miinukset: There are 4 floors and there is one ice machine and it is on the 1st floor. Worst, there was no signage to direct to that location on each of the other floors.

Miinukset: Breakfast was lacking food item replacement like eggs, juice, and waffle mix after 9 AM. Food was good, but no one checked on food after 9 AM

Plussat: All staff I encountered were extremely friendly. The property was clean (exterior and interior). The breakfast was as expected for continental breakfast.

Miinukset: Nothing to complain about

Plussat: Breakfast was good. The hotel was a little out of our way.

Miinukset: It was fine, other than a charge on my card that I didn't authorize.

Plussat: The indoor pool and access to highway while traveling

Miinukset: The room was dirty- suds and dirt were in tub Pulled towel out to dry hair after swimming and an alive roach was inside the towel

Plussat: Everything about our stay was wonderful and the staff were so helpful & friendly.

Miinukset: Arrived 10:45 pm very tired from driving all day. Entered room 218, within 30 seconds my frightened seven year old girl saw a roach crawling across the wall. When my wife was giving her a bath she discovered the tub would not drain leaving her full of soap scum and water. She had to remove her from the tub wait ten minutes then rinse her quickly. The next morning we went down for breakfast. Out of eggs and coffee…The cranberry juice dispensed water mixed with juice. Next to the waffle maker was a crock pot full of sausage gravy. I asked the attendant where was the biscuits (as in biscuits and gravy!) she said we only have biscuits on Saturday (It was Sunday)…What? The hot water my wife tried to make tea from was cold as well. We checked out and went to McDonald’s for breakfast. I alerted the staff at the front desk of all the issues we had and she said “I’m so sorry” and that was it. I paid 108.00 for the room and got nothing back for our horrible experience. By the way the three of us slept with one eye open because of the roach we found as where there’s one there’s usually more. There are many more hotels in this area, so I would advise to stay in another if you need a hotel in the area.

Plussat: Clean and comfortable!! Staff was exceptionally friendly!!

Miinukset: No complaints!!

Plussat: LOCATION

Plussat: THE LOCATION

Plussat: Lots of breakfast choices! Comfortable bed snd very clean

Plussat: Everything.,

Miinukset: Without.

Plussat: The room was very clean

Miinukset: The property was very clean with updated finishes. Staff was very helpful.

Plussat: The bed was very comfortable. The bathroom was spacious and clean. To me the bathroom is the most important to be clean. I was impressed.

Miinukset: No enough lights. It was too dim.

Plussat: Location

Miinukset: Bed frame was visible & could be potentially for injuries. Bath tub had chip visible. Refrigerate was uneven & inconvenient when opening & closing. Came back from funeral around 2:00 pm & housekeeping had door open & had to wait until 230 to enter room

Plussat: The staff was awesome! They made us feel very welcomed. There was one employee that I came across 2 of the evenings that we were there and I believe her name was Tonya and she had piercings on her face, she went above and beyond to make sure we didn't need anything. She was very friendly and took care of us. She made us feel as if we were at home. Much kudos to her. Employees like that can definitely make a difference in a stay away from home. Thank you!

Plussat: Nice large room and clean. The only negative was that our Fridge was frozen.

Plussat: AC worked really well

Miinukset: Had to wait till 3:45 to check in. Room key did not work has to go back down. Also extended by 1 day and key did not work on that day once again had to go back and get fixed No tv guide card. Food at breakfast looked awful.probably will not go back

Plussat: The front entrance looked great. Lobby and dining area looked great. Food was fair. The front desk lady was very nice and helpful.

Miinukset: We have stayed at this same La Quinta for many years because we have a small dog and because we enjoyed free rooms with points. I was very disappointed with no remodeling in the rooms. The carpet was ripped from the base of the walls and entry into room. The room smelled like dogs and the bathroom looked dirty because of the facet in the tub and the shower head. Do not think we will stay there again. There were not any other room to change to. We spent three days there.

Plussat: The ability to bring my pets

Miinukset: We requested a late checkout bc we had a school event in the afternoon & we were awoken by someone walking into the room, then again they attempted to come in but the lock was on & then the third time they knocked. This was so annoying & inconvenient.

Plussat: Location was good.

Miinukset: The hotel room that we had looked like it was not finished. There were several issues, mostly the carpet didnt completely meet the tile, so if you stepped wrong you could get poked in the bottom of your foot...

Plussat: the rooms were quiet and clean and after i got a room with a/c i enjoyed my stay.

Miinukset: the 1st room did not have working a/c and there was food left in the fridge from a previous customer.

Plussat: Rooms

Miinukset: Everything was good just check in time

Plussat: close to town

Miinukset: the lamp in the room sparked and flickered, plus the orange juice mech didnt work...

Plussat: I hate eggs but the scrambled eggs were cooked in butter and excellent! We slept late with a dark cool room! The bed was very comfortable!

Plussat: The pan cakes we're tasty as was the sausage. Didn't have any eggs

Miinukset: The coffee was too strong for my taste and im a coffee drinker. I was expecting fluffy eggs and bacon nothing. I understand the motel did provide a hot breakfast. No problem I'll stay there again.

Plussat: It’s close to ACU campus .

Miinukset: Exercise room could be upgraded, more variety.

Plussat: Location was good.

Miinukset: Breakfast terrible. Check in staff great, check out staff ok.

Plussat: Clean, pet friendly, great pricing and accommodating.

Miinukset: Limited parking but still managed to find a spot.

Plussat: Have stayed with Sleep Inn many times, and have never been disappointed

Miinukset: Location could be better

Plussat: I like the tiled shower and location.

Miinukset: Room was not very clean. Bed should be replaced. There are no prime TV channels.

Plussat: Location

Miinukset: Roaches were prominent. Tile floors were dirty. This did not come up to the 3-star rating.

Miinukset: The pool was dirty the lady at the counter ignored guest one of the guest left. I broke out on my forarm from the bed.

Plussat: - friendly staff

Miinukset: - things were broken - breakfast was all gone 45 minutes before stopping time - room was too bright right when the sun come up.

Plussat: Staff

Miinukset: Cleanliness

Miinukset: When properties are being renovated guests should be informed in advance.

Plussat: Just an inexpensive place to crash for the night while traveling. Fairly clean and convenient to a shopping area and fast food.

Miinukset: Xx

Plussat: Immaculate rooms great service huge 50" tv. Water in shower was hot

Plussat: The room was clean and comfortable !

Miinukset: The outlets didn't work , the usb plugs didn't work . Tha towelsl was hard and yellow stained !

Plussat: Awesome pillows, nice tv, clean room, motel over all looks great.

Miinukset: Blanket and sheets felt damp from washing, room smelled like a pile of clothes that’s been laying around for a while, blanket looks out of date. And had trouble with the booking process well more understanding it.

Plussat: Nice. My second stay there.

Miinukset: Need better lighting and bigger vanity/mirror

Plussat: Coffee in morning but no Breakfast food

Miinukset: Room above was constantly noisy

Plussat: The room was clean and comfortable. There was a fridge and microwave. The location is near to many restaurants.

Miinukset: N/A

Plussat: Next to the highway. Wal-Mart was less than 2 blocks away. Several restaurants close by.

Miinukset: I asked for a non-smoking room but the room reeked of tobacco. The other guests' pets were noisy. There was drinking in the parking lot. A couple was fighting outside their room. The car next to me was parked too close to my van in the morning when I tried to leave, I had a hard time getting into my van.

Plussat: The room was very clean and it was obvious that they had recently upgraded the bathroom facilities.

Miinukset: The door did not fit properly and always looked like it had been left slightly ajar. Also, the bed, while comfortable to sleep in was noisy when getting in and out of it. The condition of the beds also made it hard to sleep when the couple in the room next to me became romantic.

Plussat: It was a nice clean room in a good area. The price was good and there were good eating places and shopping in the area.

Miinukset: I really need a handicap room. I use a walker. Every motel should have handicap rooms. There were no ramps and no bars in the restroom. Also the restroom wasn't large enough to get a walker into

Plussat: Cleanliness

Miinukset: Advertised queen beds and they were not queen

Plussat: Roon was clean and service is good

Plussat: Breakfast was amazing!

Miinukset: Some of the outlets did not work in my room and I had to move a table to plug in my chargers.

Plussat: Nothing

Miinukset: The staff was rude and didnt care about guest requests. Filthy hotel had bed bugs

Miinukset: No hot water and couldn't find a manager or somebody to talk to About it this count

Plussat: TV was nice

Miinukset: not sure how this got a 2.5 star rating - I would give it a 2 at most. Rooms didnt have enough plug ins.

Plussat: A/C was a bit noisy. Room was clean. Maid did not leave new coffee packets after cleaning room.

Miinukset: Maid did not leave new coffee packets

Plussat: Breakfaat was delicious and so filling

Plussat: We wanted a cheap hotel while traveling through. The bed was comfortable, the breakfast good, and the location outstanding. There were 3 dead crickets on the floor by the nightstand which was disturbing.

Plussat: Everything GREAT FOOD You feel like you are at Home, but of course not at home "haha". Friendly people VERY HELPFUL Bed is VERY comfortable

Miinukset: NOTHING

Plussat: It was a great location and very clean. The staff were so helpful and friendly. Very accomadating. The free breakfast provided was amazing! Will certainly stay here again when needed.

Plussat: Breakfast is the best in town!!! The staff cooks the best omelettes I have ever eaten in my life. The whole staff is Very friendly and they treat you like family. I will NOT stay anywhere else. The rooms are Very big and comfortable. Beds are soft and I sleep wonderful. And I have a bad back.

Miinukset: Nothing

Plussat: The bed was good & i loved the shower.

Miinukset: More toilet papers.

Plussat: Excellent staff and facility. The room was immaculate and the beds comfortable. Great location with easy access to restaurants and sites. We would highly recommend this hotel!

Miinukset: Was here 4 nights and not once had my room cleaned. I could smell cigarette smoke from the next room.

Plussat: Booking.com had booked a king size bed for me but when I arrived the reservation was for two queens, the staff recognized the mistake and upgraded me to a suite with a kitchen. I didn’t even complain about the error and they were quick to accommodate me without asking. True appreciate the friendliness and good work ethics from them.

Plussat: Comfortable room with full size fridge.

Miinukset: The location was a little off the beaten path, but it wasn’t too terribly out of the way

Miinukset: Dirty, smelly carpet, open bag of trash by elevator

Miinukset: Cleaning the rooms every week it should be done daily

Plussat: room was spacious, facilities are bright, perfect location for what we needed

Plussat: Every thing

Miinukset: Nothing

Plussat: It was clean and close to Wal-Mart The Management was delightful

Miinukset: One of the desk clerks Josh is unprofessional & rude!

Plussat: Room clean, staff friendly, close to stores and restaurants

Miinukset: No breakfast

Plussat: The breakfast was ok - the Texas shaped waffles are really cute. The location is convenient.

Plussat: I was super cold and my bf was sweating as always. He called the front desk for a blanket for me. They were so nice and accommodating. The carpet, walls, curtains, floor, bathroom, shower, and linens were like new and very clean.

Plussat: Nothing everything was horrible

Miinukset: Racists place every so shocked to have been treated the way I did

Plussat: Very clean facility! Very quiet! Good breakfast!

Miinukset: Mold in the bathroom in first room. Management moved us to another room and it was okay.

Plussat: I love that they accepted my pig....Very few hotels do!! I loved that I had requested a room close to a exit on the phone and that is exactly what I got. The housekeeping staff were absolutely PHENOMENAL!!

Miinukset: I didn't like that my son informed the clerk that the jacuzzi was cold and the clerk verbally bit at my son stating "It's not a requirement that the jacuzzi is open, ONLY THE POOL!!" The bed was not super comfy either

Miinukset: We were limited on towels, there should be more staff handling that instead of the front desk. Not a response of i guess I’ll give you extra towels, if I’m staying here and paying I expect those services no matter what. Other than that everything else was good

Plussat: Air conditioner was cold

Miinukset: You get what you pay for.

Plussat: Breakfast was adequate, eggs were good, sausage greasy, little choice in breads, and only watermelon and bananas for fruit. All said, okay breakfast. Request for handicapped and first floor was fulfilled.

Miinukset: No major points of dissatisfaction Overall, should be adequate for most visitors.

Plussat: Friendly staff. Great breakfast. Clean room.

Plussat: Located near medical center and highway, quiet area and. Passing through during recent trip.

Plussat: The breakfast was very good. I really appreciated the staff. They were very nice and helpful.

Miinukset: The television was pretty small and the volume turned down very low.