Abilene hotellia

Plussat: It’s always clean and the staff is always friendly and helpful.

Miinukset: It was noisy. This was new for this hotel.

Plussat: After a long day of driving it was nice to slide into soft clean sheets then wake up to a great breakfast -- that I didn't have to cook -- and even better yet the kids were able to play in the pool afterwards. Would definitely recommend it!

Miinukset: Very narrow entry into the room when stumbling in after midnight with lots of luggage. Very minor to our overall stay.

Plussat: The room accommodations were excellent, it was clean, staff was great.

Miinukset: No

Plussat: Really liked the place! Super clean room, fresh clean towels and bed linens, a full size fridge, a nice little kitchen if you plan to stay a while. Breakfast had a nice selection. We noticed that there is even an outdoor grill available for use.

Miinukset: The bed was not what we're used to (sorry, we're Sleep Number spoiled) and the pillows went too flat as we slept (again, sorry, My Pillow spoiled). Bring your own pillow.

Plussat: In a quiet location. Has a small kitchenette with plates and utensils.

Miinukset: Bathroom was small for a king bed room.

Plussat: We travel very often. This was the cleanest, best smelling room we've ever stayed in! Staff was very friendly and professional. Breakfast was well prepared and kept at proper temperatures. What more could you ask? Will definitely stay here again.

Plussat: Clean and well kept, friendly staff

Miinukset: Not easy to get to Bed was absolutely horrible, extremely uncomfortable

Plussat: IT WAS NICE AND CLEAN

Miinukset: EVERYTHING WAS GREAT

Miinukset: I did not like staying in a handicapped room

Plussat: EVERYTHING

Miinukset: AWESOME HOTEL

Plussat: Everything was great, as expected with this brand.

Miinukset: There was nothing we didn’t like. Service was great, accommodations were excellent.

Plussat: Clean nice staff

Miinukset: The restaurant was marginal.

Plussat: New, clean and quiet. Comfortable mattress!

Miinukset: Cleaning staff missed our room.

Plussat: We were not informed of the Continental Breakfast. We paid for the restaurant breakfast and the attendant was on her first day and could not figure out the computer ordering system. The pancakes were cold, stale, and frankly, not very good. It's hard to ruin pancakes!

Miinukset: Not enough places to lay out suitcases. Not enough plugs by bed.

Miinukset: I think it was way overpriced for Abilene

Plussat: Liked the extra sitting place and liked the outside room to relax

Miinukset: No really enjoyed our stay

Plussat: Spotless, safe, close to travel route, perfect place to rest, great bed and pillows.

Miinukset: Zip. Not one single complaint.

Plussat: The room and the price

Plussat: I appreciate the extra effort that was made to accommodate my special request - a hypo allergenic room!! Thank you for a very pleasant stay!

Miinukset: N/A

Plussat: Close to ACU

Miinukset: Everything was great. Will definitely be coming back.

Plussat: Very nice and clean room. It was also nice to have multiple outlets for electronics and my CPAP machine.

Miinukset: My only real complaint was the parking. Though the hotel wasn't booked up, there was very little parking on the property. There is also little food nearby.

Plussat: Cleanliness

Miinukset: No

Plussat: Clean, new, bright

Miinukset: A/C was noisey

Plussat: Very clean and friendly.

Plussat: One of the best hotel experiences ever...staff was so friendly, breakfast was amazing and plenty of entertainment for the kids. I would definitely stay here again!

Plussat: The deal we got on the room and the hot breakfast included in the price.

Plussat: Friendly staff, 2-BDR Suite (wish they were king beds) & hot, delicious breakfast with REAL eggs!

Miinukset: One of the beds was uncomfortable, too hard.

Plussat: Nice hotel. Clean, modern, well appointed. The room was nice.

Plussat: Everything was fine except the mattress is really old and sheets do not stay on the bed. Very uncomfortable.

Miinukset: The working dryers take three cycles @$2.00 to dry small loads. The fruit on the breakfast bar was not fresh. No fresh juice.

Plussat: Breakfast very good

Miinukset: Water not hot enough in shower

Miinukset: Website says pets welcome but does not say anything about $100 non refundable fee. I would have stayed elsewhere. Instead it cost me $-- for one night.

Plussat: ITS ALL GOOD

Plussat: Very friendly staff! Great breakfast!

Miinukset: Nope

Plussat: Everything was wonderful. I was particularly impressed with our check in experience. Hotel employee was the most delightful person I've ever encountered during a hotel stay. Everyone was nice, but she stood out. Nice people Great experience

Miinukset: Everything was great.

Plussat: Bed was great. Large room

Miinukset: Bath was only ok

Miinukset: I didn't like that we bought small amount of groceries because we were planning to cook in the room. Then our stove ended up not working called the reception and told them about the issues. It never got resolved which I wasn't happy about that at all.

Plussat: Comfortable mattress to sleep on. Decent breakfast offered. Good sized room for family. Relatively new build and roomy lobby area for meeting .

Miinukset: Housekeeping staff was not sufficient. The carpet in the hallways was filthy dirty. There were housekeeping supplies left in our hallway the entire 3 days we were there. The trash everywhere was overflowing! My husband had a torn hamstring and was on crutches and they put us at the end of the hallway on the 3rd floor.

Plussat: The hotel looks new, but everywhere is spotless. There is a good restaurant on sight. Although quite close to the highway the glazing keeps out noise.

Miinukset: Nothing

Plussat: Very clean, great beds. Perfect for our stay.

Plussat: New clean friendly people

Miinukset: We were told we could have received a discount for being a college student parent. But we did not receive a discount.

Plussat: Stayed there before, love it

Miinukset: Na

Plussat: The bed was amazing

Plussat: The location. It was easy to find from the Interstate.

Miinukset: No, I cannot think of anything right off hand. It was just your normal 3 Star hotel.

Plussat: Location and cleanliness.

Miinukset: The staff at the restaurant could have been more friendly

Plussat: The space was great.

Miinukset: bed too soft

Plussat: Cleanliness

Miinukset: No hooks in bathroom to hang up toiletry bag

Plussat: Location was great.

Miinukset: Got back to our room Friday night and room had not been cleaned. Called front desk and she brought up fresh towels.

Plussat: Staff for breakfast were great

Plussat: The hotel I excellent. The staff is friendly and everything is very clean. Check out the bar, Matt makes real good fresh made margarita. We stay here every time we come thru here.

Miinukset: The water was awful this time but I think the city needs to do something with their filtration system. The hotel did give us bottled water tho.

Plussat: The cleanliness inside the bedroom and the hotel in general.

Plussat: The staff were really friendly & willing to help in any way possible.

Miinukset: The beds are very hard, not comfortable at all.

Plussat: location

Miinukset: No pool or fitness center. The hotel had a plumbing issue and shutoff the water for four hours.

Plussat: We enjoyed our stay every much. All the staff was excellent.

Plussat: I really loved the fireplace and the comfy couch next to it. I was curled up there working for a few hours and loved it. I also loved the complimentary bottled water.

Miinukset: The pool and hot tub were out of commission.

Plussat: Staff was very friendly it was very clean

Miinukset: I didn't like that the price was higher than what booking.com told me it would be.

Plussat: Staff were friendly and helpful. Room, bathroom are spacious and clean.

Miinukset: Could do with more tea for making drinks.

Plussat: Nice property, friendly staff, clean rooms

Miinukset: Price was a bit high, but it’s a Hilton

Plussat: location

Miinukset: No continental breakfast

Plussat: It was some what great just to much construction and had to park far away from the hotel because no parking spot was found

Miinukset: Just had to park far away because there were no parking spots found in the area

Plussat: Everything

Miinukset: O. Every time I stay here is AMAZING.

Plussat: Friendly and helpful staff from Assistant Manager  to other Front Desk staff to housekeepers. My room was clean, very comfortable bed/bedding, spacious, refrigerator and microwave worked, cooling/heating/fan system worked well & TV HBO GO great!

Miinukset: Ice machine on third floor was inoperative while I was there (two night stay actually). The Hotel business center computers (2) would NOT allow me to access my e.mail (g.mail) account despite various efforts....very annoying.

Plussat: Very friendly staff and hotel was very clean. I would give it more than three stars!

Miinukset: No

Plussat: Room was clean and comfy. Blackout curtains really worked.

Plussat: I have stayed in this hotel about four times over the past few months. It is my favorite for when I'm in the area. The front desk was very cooperative when I suggested a room change and they complied quickly. The rooms are clean and feels upgraded. I

Miinukset: No continental breakfast offered. You have to pay for breakfast which is the only negative to staying here.

Plussat: Clean rooms. Friendly staff

Miinukset: The fridge would be better if it had a freezer in it.

Plussat: Clean, beautiful room with a nice shower.

Miinukset: No free breakfast.

Plussat: It was easy to locate and close to a lot of eating places. It was close to family for us, we were there for a death in the family so we did not spend much time at the hotel.

Plussat: Rooms

Miinukset: It’s ok

Plussat: Location

Miinukset: No free breakfast

Plussat: Staff

Miinukset: Bed mattress was worn out.

Plussat: The only thing nice about this hotel is the lady that served the breakfast in the mornings.

Miinukset: We originally stayed 16/12/19-18/12/19 and was not put in the room we selected when we booked. When we spoke to the hotel they stated booking.com misled us and they did not even have a room that looked like that at this property. We then stayed again on 3/1/20 in the room similar to the photos as per what the general manager told us. However once we arrived we discovered the hotel had lied to us by saying they didn’t have the room in the photos at all at this property. During our stay 3/1/20 the room we booked is in fact the room from the photos. The room was dirty we found a pill on the floor. Stepped on a screw on the floor. The toilet in the bathroom was completely loose and moved a lot when sitting on it. We informed the front desk about this as well and he said he’d have someone look at it in the morning. So we were then left to deal with a broken toilet for our stay in a room that apparently is a 250.00$ a night room. The tub had a huge crack in it. The couch had stains all over it. We did not get any sleep as the people next to us were up fighting all night and then had two kids with them who then started screaming and crying off and on all night. When we informed the front desk they did nothing about it. After giving this hotel a second chance I can now say we will definitely never return here again. This hotel has the prices of a very nice hotel however has the rooms of a 60$ a night hotel. The cleanliness is no where near up to par.

Plussat: The hotel staff were so friendly and helpful and the hotel was very nice and clean.

Plussat: Friendly staff. Good location.

Miinukset: Pool wasnt very clean, but it had rained so it was understood.

Plussat: Location & staff

Miinukset: Sloppy work done on repairs

Plussat: Very clean,good coffee and breakfast

Miinukset: We had a hard time finding it

Plussat: Everything

Miinukset: None

Plussat: I really liked this place - there were SO many things I love while on a long road trip: 1) friendly accommodating staff, 2) clean & nicely decorated main areas & room, 3) wonderfully comfortable bed, 4) well-lighted ample parking, 5) a GREAT breakfast!

Miinukset: My single & only complaint was the wall unit AC made it hard to regulate a steady temperature & it was also very noisy.

Plussat: The room was beautiful, and very comfortable. Little hard to get into parking lot but after that plenty of room. Breakfast is one of the very best in all of Texas.

Miinukset: Easier access

Plussat: THE ROOMS ARE ALWAYS SO COMFY AND JUST EVERYTHING

Miinukset: NOPE ITS GREAT

Plussat: Comfortable, clean, quiet, pool and spa. Front desk and breakfast staff friendly and helpful

Miinukset: The shower wall was not clean and the halls were hot...

Plussat: The breakfast was excellent and included bacon and home cooked steel cut oatmeal, Yum! The hot tub was hot and not crowded. The lady who was in the kitchen was wonderful and an excellent cook too!

Plussat: The desk staff made our family feel like honored guests, making sure our elder family members were accomadated

Plussat: Nothing

Miinukset: The front desk clerk give us a room that was previously occupied by someone else. It had water bottle on the nightstand half way full. Receipt on the table and some coins. We found hotel keys inside the room. The bed looked like someone already slept in it. Horrible experience all the way. I hope we get a refund for our money.

Miinukset: Clean & convenient. Helpful staff.

Plussat: Breakfast and beds were amazing.

Miinukset: Our A/C didn’t cool the room real good. I. Went and bought a small fan to pull the a/c air and push through the room and it was much better.

Plussat: The beds the room and the breakfast.

Miinukset: No everything was great and I will be staying there again the location was great and I swear the sheets smelled like fresh lemons.

Plussat: Location

Miinukset: No

Plussat: The staff were very friendly and helpful. The room was clean and the pool was very nice and clean. The breakfast was good and lots of choices.

Miinukset: NA

Plussat: Beds were comfortable, breakfast was great! Very friendly staff!!

Miinukset: The room was very musty smelling....clean but smelly

Plussat: Big room, good AC, nice bed. Very nice indoor pool and hot tub and the hot tub works! Breakfast was varied and stayed open until 10am, longer than most places. They had 3 luggage carts and all were in operational order. Very good place to stay.

Miinukset: The USB power outlets on the desk did not work. Phones did not charge overnight so had to use my charger instead. But that's about it.

Plussat: Spacious rooms, comfy beds, nice amenities with indoor heated pool & spa, hot breakfast, & wifi. Our family was traveling on Thanksgiving day & was nice to see management stepping up (vacuuming enrty) to help housekeeping so they could go home early.

Miinukset: NO

Plussat: Jess had a gift for my wife with respect for her loss of a loved one whom we were there to attend her funeral. It was absolutely wonderful and most thoughtful. She is a great value to the organization and worthy of promotion in the future.

Plussat: this was the first time I didnt see any bananas (I know this is trivial) but everything else was good. thanks

Miinukset: for the first time my room for whatever reason was not cleaned but all in all everything was typical Hampton which I am pleased with, will stay there again. I was visiting my son that is stationed there.

Plussat: They were very friendly and welcomed us the minute we walked in. The room was very nice and I like the beds at the Hampton. I needed to change from a king room to a double queen, and the desk staff was able to make the change. Very pleased with my stay

Miinukset: No

Plussat: Easy access and good location for why I was in Abilene

Miinukset: Bummer that the elevator was out!

Plussat: The room was comfortable in every way. The staff was courteous and helpful. We will stay there again!

Plussat: Friendly staff. Big clean room. Bed was very comfortable. Room was quiet.

Plussat: The hotel was perfectly located for our trip to ACU. Great staff and nice clean room experience.

Miinukset: The hot water took forever in the shower, and the water pressure was really weak.

Plussat: Breakfast was fine. Coffee was great. The staff was super friendly. The room was clean.

Plussat: Very pleasant, nice breakfast.

Plussat: Hotel was very clean. I would recommend this hotel.

Miinukset: The room could have been colder. I couldn't get the room cold enough, it was tolerable.

Plussat: Location

Miinukset: The bed was old and squeaked.

Miinukset: The front desk staff early on was hard to find and not very friendly.

Plussat: The bed was amazing. Did not wake up until my alarm went off.

Plussat: This hotel meets out needs in every way. They are very accommodating and friendly. The room is comfortable and clean, and breakfast is good.

Miinukset: We didn’t like the way the bed was made. The comforter was too low on the bed and didn’t cover our shoulders so we had to untuck it, pull it up, and retuck. That was the only thing that was not to our liking.

Plussat: Location

Miinukset: Elevator slow

Plussat: The happy hour was a pleasant surprise. Plenty of space in the room. Staff was very helpful, friendly and professional.

Miinukset: Breakfast was a little disappointing. Rooms could use some updating.

Plussat: It's a great place to stay

Miinukset: bacon to salty

Plussat: Free breakfast. Free happy hour drinks. Great location. Indoor pool.

Miinukset: The cleanliness of our room and the majority of most public spaces was not near what it should be since this hotel has such a high rating. We have stayed at many other MCM Elegante/Embassy Suite hotels and this one is by far the dirtiest we've been to.

Plussat: staff and comfort

Miinukset: low water pressure for shower Smelled like cigarette smoke in room

Plussat: The old elegance from over 20 years ago. Took me back many years.

Miinukset: I called for the directions to the hotel and the clerk did not know how to tell me to get there. I called again and she gave me the wrong exit. It was 283 and not 279. In frustration, I went to the website, scrolled down, and there were the directions.

Plussat: Hot breakfast and wine in the evenings. 2 room suites.

Miinukset: They have taken away any snacks during the manager's reception. Snack mix or something would be appreciated. We had problems with a VERY loud group all during the night. It took repeated calls to security to actually get security to break it up. Everything exhoes in the atrium, exacerbating the problem. Finally at around 3:00, they moved upstairs only to congregate near the elevator. Again, calls to the front desk. Finally, around 4 am they were broken up and went to their rooms. From there, we had the pleasure of listening to them argue and fight. We weren't the only ones complaining and I don't understand why the police weren't called and them leaving.

Miinukset: The glass double doors and windows to enter the room. Would have preferred the solid doors.

Plussat: Everything was Great except Remington Restaurant Service was terrible granted it was 830 and they were not busy but very disappointed in that. Otherwise excellent in all other areas

Plussat: Breakfast was good

Miinukset: Trouble checking in. Inexperienced clerk, had to reboot the system. Took two beers time to get a room.

Plussat: They have a full bar and restaurant, but also offered free drinks in the lobby during happy hour. Free decent breakfast in the morning.

Miinukset: Tons of little kids.Was really super loud. Great place to take kids because there is an indoor pool, shuffleboard, ping-pong tables and billiards. But it if it's a little R&R you're looking for you may want to ask for a room away from all the activities.

Miinukset: The air conditioning was not working

Plussat: Friendly staff

Miinukset: old, trashy facilities. It was too expensive for the state it was in.

Plussat: Super friendly staff Nice clean rooms Very quiet

Miinukset: TV wasn’t so great.

Plussat: Staff was nice and friendly. It was very clean. Comfortable.

Plussat: Clean room

Miinukset: Landscaping was lacking. Very friendly staff and clean rooms

Plussat: This hotel was dangerous, it's basically a crackhouse

Miinukset: Do not stay here it is not safe

Plussat: They allow pets!

Plussat: The staff was really friendly and the rooms seemed clean

Miinukset: Very outdated

Plussat: Great location

Miinukset: Thin blankets, breakfast choices

Plussat: It was clean, easy to get too, and the staff was friendly staff.

Plussat: Good bed, pillows. Quiet.

Miinukset: Bathroom door didn't close completely and jammed.

Plussat: Room was spotless.

Miinukset: Road noise.

Plussat: The staff was friendly, and the location was good.

Miinukset: The smell of cat urine was so strong I had to leave at midnight and drive the final 5 hours home.

Plussat: It was fairly easy to get to my event venue from the hotel.

Miinukset: Musty smell, surprise pet fee of $50, cobwebs.

Plussat: It looked great.

Plussat: They had yogurt and that is the only positive thing I can say and I am not one of those people who complain as a rule.

Miinukset: The room we checked into had someone in it when we walked in. Thank heaven they were just sitting on the bed. Especially since my 14 and 11 year old grandsons were right there with us. That was however corrected and we were given a new room. The new room we were given had many dead bugs in the corner of the room and it had not been vacuumed in quite some time. The fridge was filthy and never did get cold. The shower/tub had hair and dirt in it. The room to say the least, was dirty. The cleaning spray was left in the room, so I guess you could clean it for yourself. The chair in the lobby was even broken. There were people with their doors open and sitting in the stairwells. There was a lot of foot traffic and a lot of homeless people around the area of the hotel so walking around, was NOT an option. The pool was so disgusting. It was green and cloudy. It looked as though it hadn't been cleaned in quite sometime. It smelled like urine. I do not know how this hotel was ever rated for as a Choice or a AAA Hotel but they will also be hearing from me.

Plussat: Close to whom I was visiting

Miinukset: Mold around the tub. Bathroom tiles missing. The front door did not lock unless you slammed the door shut. The front desk told us to slam it in order for it to work. The door frame was coming loose from all the people having to slam it shut I suppose.

Plussat: The price was great. The staff was good. The breakfast was pretty descent.

Miinukset: If this met the requirements for 2.5 stars it must have been on the low end of the scale. There were no big issues, just a bit run down and could be spruced up a bit. The location of our room was on the highway side so pretty noisy. It was ok

Plussat: Clean, updated

Plussat: The breakfast lady

Miinukset: We told room service not to go in and they did anyway.

Miinukset: Door lock did not work. Room had some upgrades with the exception of the bathroom which was in rough condition.

Plussat: Nothing

Miinukset: Room and surrounding facilities were filthy!

Miinukset: No clock by bed

Plussat: Staff

Miinukset: Bathroom small ,dirt on wall and floor behind door and tile in bath.shower needs to be updated. Tiny stool.

Plussat: It was great

Plussat: Breakfast

Miinukset: Roaches

Plussat: Location and breakfast

Miinukset: I like was happy with it

Plussat: Perfect location

Plussat: Super comfortable bed great location and staff

Miinukset: Carpet needs an update and the big chair needs to be replaced

Plussat: A place to sleep with free internet and pet friendly for 10$

Miinukset: The accessory furniture was worn out beyond acceptable appearance, and I couldn't help but to feel paranoid. I left immediately after getting enough sleep to get back on the road.

Plussat: Location

Miinukset: No

Plussat: I thought it was a lot better than a 2 1/2 star stay!

Plussat: Everything

Plussat: Location an accommodation

Miinukset: not Enough honesty, left item in room but when we called it was not turned in, so we were told. That you can only have a minimum about of kids in the room. So if you have a double bed room you can only have four (4) people stay, even if they are kids.

Plussat: Have stayed here several times. Staff is always very nice and accommodating. Great rate for a comfortable and clean room as well as the perfect location for me

Plussat: The bed and pillows were wonderful. The extra comfy chair was nice.

Miinukset: There wasn't enough regular coffee in the room. There was only one ashtray for 2 people.

Plussat: Price, after visiting hotel came to know you get what you pay for.

Miinukset: Did not like anything on this property, it was a mistake on my end that i booked, hotel itself is very hold property, breakfast area is smallest possible and not clean, Rooms were ok, no extra towels.

Plussat: Clean and easily assesible.

Miinukset: The eggs were not good.

Plussat: Thank you

Miinukset: No

Plussat: It was clean, staff was very nice. The breakfast was surprisingly nice, lots of choices.

Miinukset: The bed was not that comfortable, but gave us rest on a long drive home from Colorado.

Plussat: The pool. The breakfast. The staff. Etc.

Miinukset: Ran out of toilet paper and they only brought 1 roll with 2 days left on our stay

Plussat: Clean Easy to locate. Friendly staff.

Miinukset: There was a problem with the air conditioning. Wasn’t cooling correctly We let the staff know.

Plussat: Excellent Continental Breakfast. Food was hot and fruit was very fresh.

Miinukset: All the parts to the in-room coffee maker were not there.

Plussat: Very clean and super comfortable bed!! Quick and easy check-in. A great stoping point on our way to New Mexico.

Plussat: The hotel was located near all the activities and restaurants we were attending. The room was spacious enough for children and adults both to have their own space. The staff was very attentive to all our needs. My daughter loved the pool.

Plussat: Clean and nice place to spend the night.

Miinukset: Breakfast was typical, nothing special. Bland scrambled eggs with toast is what we had.

Plussat: The indoor pool and access to highway while traveling

Miinukset: The room was dirty- suds and dirt were in tub Pulled towel out to dry hair after swimming and an alive roach was inside the towel

Plussat: LOCATION

Plussat: LOCATION

Plussat: THE LOCATION

Plussat: Great place to stay. Staff was excellent. Breakfast was good.

Miinukset: Building is in need of repair but it was clean.

Plussat: The whirlpool was most appreciated, as were the breakfasts!

Miinukset: Interestingly enough, this is the first hotel I have ever run into with no rack to hang ones garments up. I don't know if this was a peculiarity of my room, or general throught the hotel.

Plussat: I was super cold and my bf was sweating as always. He called the front desk for a blanket for me. They were so nice and accommodating. The carpet, walls, curtains, floor, bathroom, shower, and linens were like new and very clean.

Plussat: It was in a good location because there was not too much traffic. It was convenient to get to eating places , Prime Time, and the zoo. The room was big enough to put a twin air mattress in so the third child could sleep.

Miinukset: No

Plussat: N/A

Miinukset: ROOM WAS CLEAN, ESPECIALLY THE BED. ONLY THERE WAS WAS DUST ON DOOR HINGES. GOOD DUSTING WILL TAKE CARE OF THAT.

Plussat: Rooms

Miinukset: It's ok

Plussat: Air conditioner was cold

Miinukset: You get what you pay for.

Plussat: Friendly staff. Great breakfast. Clean room.

Plussat: Located near medical center and highway, quiet area and. Passing through during recent trip.

Plussat: Clean, no bugs, typical breakfast but was fresh food, quiet, firm but comfortable bed. Nice bathroom, larger bathroom single sink area. Would stay here again

Miinukset: Room and halls were clean but dingy looking due to paint being off tone earth colors and all lighting in room was low wattage CFL bulbs. Slight odor, windows did not open for fresh air, Febreezed a couple of times, burnt a candle for a couple of hours and was OK, but air was definitely stale. Was there 3 nights, Thursday was a good rate, but for some reason rates went from $79/night to $119/night for Friday/Saturday night. Heater/Air conditioner was on the louder side, would have been nice if the Thermostat had a very low speed fan setting.

Plussat: Not many people were checked in there

Miinukset: No

Plussat: The dog Lily was pretty cool.

Miinukset: Using booking.com Also they should check the photos of the site it has some photos that shouldn’t be on there from past hotel guest.

Plussat: Absolutely everything was great. Will definitely stay here again

Plussat: Proximity to ACU

Miinukset: Bad odor, 1st room bathroom door didn't shut and only had an odd, dirty shower. Whole room looked and smelled dirty. And room was ok but still not very clean. Not what I expected. Will not use this type of reservation again.

Plussat: The gentleman was nice

Miinukset: The bathroom floor was dirty and had bugs in floor

Plussat: Friendly staff, breakfast was good, halls had a fresh smell and room was clean and smelled fresh and clean. Will definitely stay there again.

Plussat: the bed was comfortable

Miinukset: As soon as you came into the room the smell of cleaner knocks you down then you see the stains all over the bench and carpet, there was a wadded up washcloth in the refrigerator, furniture scuffed up & looked dirty I paid for 2 nights but only stayed 1

Plussat: Accommodated my health needs.

Miinukset: Cleanliness and needs updating

Plussat: Ease to find, staff friendliness and service.

Miinukset: traffic noise at night (can't be helped due to location).

Plussat: The room was large and very clean. The breakfast was served until 10am and it was fresh and had real eggs.

Plussat: Location

Miinukset: Roaches were prominent. Tile floors were dirty. This did not come up to the 3-star rating.

Plussat: - friendly staff

Miinukset: - things were broken - breakfast was all gone 45 minutes before stopping time - room was too bright right when the sun come up.

Plussat: Staff

Miinukset: Cleanliness

Plussat: It was quiet. Pet friendly.

Miinukset: The location was not pleasing to the eye. Check in was strictly at 2 which made it difficult for my mother who was on oxygen and needed to get settled in. There were several long black hairs on the tile floor in the entryway and and bathroom.