Abilene hotellia

Miinukset: The room had a molded smell, the carpet left my feet black. No toilet paper.The tub was not clean. I did not sleep comfortable at all. Worst place I’ve ever stayed.

Plussat: Close, clean, comfortable

Miinukset: Parking was a little bad.

Plussat: What breakfast

Miinukset: The breakfast if there was any

Plussat: Everything

Miinukset: Nothing

Plussat: Friendly staff at check in is a big plus for me. The location was very convenient to everything I needed and the rate was affordable le including a fridge and microwave. The bed was comfy to me and the pillows were the best overall was good stop for me.

Miinukset: The air conditioner put out damp air like a swamp cooler. Carpet wasn't in the best shape

Plussat: Location

Miinukset: Room table was not clean, bottom of tub was black with dirt, frayed. Staff at front desk were dressed in street clothes. One had a fanny pack across his shoulder and another was at the entrance smoking a cigarette, muffins were stale...just horrible all

Plussat: Check in and out was fast. The room was clean and staff was friendly.

Plussat: The staff

Plussat: The bed was comfortable

Miinukset: The staff was extremely rude. The guy working at the front desk with his all gold teeth told my mother that she made him nervous. I am going to tell everybody I work with to stay away from this hotel. I work on wind turbines and know a lot of traveling pe

Miinukset: Very disappointed with the quality. It seemed like we were staying at a very low rate hotel. Furniture was in bad condition, bathroom was dirty and shower did not drain properly. Very bad experience

Plussat: Yard was trimmed where there was grass , easy access.

Miinukset: Ice Mmachine was upstairs. I have a bum leg it was hard getting up the stairs

Miinukset: They overcharged my card were rude and wouldn't give us extra towels terrible experience

Miinukset: They were doing construction and it was loud..i also was charged a 100$ deposit off of my card. I usually papy 50$ amd the rooms are updated and have that cold feel to them. I dont like that hotel and would probably not stay there again

Plussat: It was clean

Miinukset: Nothing so far

Plussat: Due to the covid-19, the breakfast was very little, but the coffee was great and exactly what I needed in the morning

Miinukset: If there was a way to cancel the virus out there so. you didn't have to worry about anything

Plussat: It was a very nice location

Miinukset: The lady at the front desk was very rude

Miinukset: Roaches crawling on the bed and ceilings. Staff was rude and tried to make excuses for having roaches. It was disgusting.

Plussat: The new remodeling in the rooms

Miinukset: No hot water in the shower

Plussat: The night clerk was very friendly and upgraded my room, because he didn't have my original choice available.

Miinukset: I'm not sure if it happened in the hotel, but I found some bug/spider bites on my neck the following day. I would encourage the hotel to take greater measures to inspect the rooms. (My room, as far as I could tell, was very clean.)

Plussat: My room was newly renovated . The carpet smell was much but that was alright.

Miinukset: No it will be great when finished

Plussat: It is an easy on/off the interstate. Rooms are nice and clean and the bed was so comfortable. I was traveling alone and felt very safe here.

Plussat: Nothing

Miinukset: The staff was very non-chalant. Customer service was terrible.

Plussat: No breakfast available

Miinukset: They charged us twice due to the fact that we used your booking site and did not book directly. After we complained they removed the extra charges.

Plussat: Staff Was very kind and courteous

Miinukset: Very sketchy! I realize that it was under renovation, but going into a less than stellar elevator and then coming out and walking into stacked rows of boxsprings and mattresses were a bit of a shock

Plussat: Location

Miinukset: The deposit amount hold And price

Plussat: The cleanliness inside the bedroom and the hotel in general.

Plussat: The staff were really friendly & willing to help in any way possible.

Miinukset: The beds are very hard, not comfortable at all.

Plussat: location

Miinukset: No pool or fitness center. The hotel had a plumbing issue and shutoff the water for four hours.

Plussat: Location

Miinukset: No WiFi , don’t believe I will stay here again need WiFi and phone service wasn’t good

Plussat: Nothing

Miinukset: Yes I was unable to get hot water for the stay and wasnt help when I contacted the service desk about it

Plussat: Clean room, comfortable bed. Staff was nice but not exceptionally helpful.

Plussat: This is one of the best Hilton's I've stayed in. The room was great. The manager was beyond nice when I need WiFi before the room was ready. I will stay here again. I highly recommend.

Miinukset: Nothing.

Miinukset: Yes it wasn't the Marriott

Plussat: Hotel had portable air filtration units in the room already operating when we arrived. Although the front desk never mentioned anything about it at checkin.

Miinukset: I have stayed at this hotel many times over the last four years and enjoyed utilizing the indoor pool. To my very great disappointment the indoor pool and spa have been removed and rooms have been added where they once were. No mention of this online or at booking, in fact the pictures of the hotel showed the pool and spa. No mention of this at check in, of course. We specifically wanted to stay here for the pool. Will have to find another hotel to book going forward.

Plussat: Clean and convenient

Miinukset: I feel that the breakfast could be complimentary as it is almost the same exact breakfast at the Marriott Residence Inn and their breakfast is complimentary.

Plussat: Enjoyed the hospitality in the evening after a long day of driving. The breakfast was very good.

Plussat: Friendly staff

Miinukset: Poor job in cleaning

Plussat: The price and the location Cynthia at the front desk was awesome.

Miinukset: Maybe a more selection of breakfast

Plussat: Clean, comfortable and nice place to stay.

Miinukset: Nothing

Plussat: The facilities were clean and the evening clerk was nice and accommodating.

Miinukset: Day shift staff members rude and inconsiderate. Housekeeping entered room at 9:00 am and then twice again uninvited. We were charged $150 extra and accused of smoking in the room after calling to dispute the charge. Because we were already 4 hours away, we had no way of defending ourselves in person and called the police to make a report for fraud.

Plussat: The beds were comfortable, loved the shower and very friendly and helpful front desk.

Miinukset: Odd smell at the entrance and vending machines weren't operational or stocked

Plussat: Bed was very comfortable

Plussat: Close to ACU campus and restaurants. It was priced great.

Miinukset: There was a hole/dent in the wall of our room, and the sink did not drain properly. Given that no one is traveling, I kind of figured everything at hotels would be in working order. I did not complain, but I expected better.

Plussat: Nothing. The staff was rude ans there were roaches

Miinukset: The staff and the roaches

Plussat: Its a non smoking hotel. It may smell like mildew and feet but not smoke.

Miinukset: My room had roaches. I called the front and asked someone to come and get rid of a roach and she told me to throw a towel on it and step on it. I insisted she come and 5 minutes later I had $100 charge on my card for smoking in the room. I do not smoke.

Plussat: The price

Miinukset: No breakfast, no pool, tv didn't work. Room would get warm off and on through the night

Plussat: Very good value for the price. The only noticeable differences in this hotel and a high-end 3-star chain is the quality of the mattress and bath towels. Other than that, this place could've passed for a Courtyard by Marriott or Hilton Garden Inn.

Plussat: It was quiet. Pet friendly.

Miinukset: The location was not pleasing to the eye. Check in was strictly at 2 which made it difficult for my mother who was on oxygen and needed to get settled in. There were several long black hairs on the tile floor in the entryway and and bathroom.

Plussat: It’s beautiful inside. Brought my daughter and her friend here as a girls trip! They had a blast swimming all day and evening! Staff was super attentive and helpful!

Miinukset: My room smelled like fried foods.

Plussat: Large and spacious

Miinukset: Some idiot who wasn’t staying there drove through the lot, passed out, and drove into my wife’s car. Charged my card $615 for a $411 stay, told me when I called and finally got in touch with someone, that the difference would be refunded in 3-5 days and I was pretty much sol. No apologies from the gm about the confusion or the car.

Plussat: Great price for a two room suite. The staff were all very friendly and helpful. We especially like that the cook was willing to help us with something gluten free and dairy free. The owner is willing to post a huge Ten Commandments monument in their atrium!

Plussat: The variety of options available for the kids to do like swimming, pool table, etc.

Miinukset: Had to call to have the sofa beds linens changed. Other than that, the place was clean!

Plussat: staff and comfort

Miinukset: low water pressure for shower Smelled like cigarette smoke in room

Plussat: Love the size of the rooms. Very quiet.Highly recommend staying here. They even have a lounge for drinks.

Miinukset: V ending machines were empty . Not sure if it was due to the pandemic.Other than that stay was perfect,

Plussat: The old elegance from over 20 years ago. Took me back many years.

Miinukset: I called for the directions to the hotel and the clerk did not know how to tell me to get there. I called again and she gave me the wrong exit. It was 283 and not 279. In frustration, I went to the website, scrolled down, and there were the directions.

Plussat: Hot breakfast and wine in the evenings. 2 room suites.

Miinukset: They have taken away any snacks during the manager's reception. Snack mix or something would be appreciated. We had problems with a VERY loud group all during the night. It took repeated calls to security to actually get security to break it up. Everything exhoes in the atrium, exacerbating the problem. Finally at around 3:00, they moved upstairs only to congregate near the elevator. Again, calls to the front desk. Finally, around 4 am they were broken up and went to their rooms. From there, we had the pleasure of listening to them argue and fight. We weren't the only ones complaining and I don't understand why the police weren't called and them leaving.

Plussat: Everything was great

Miinukset: Nothing

Plussat: Friendly staff

Miinukset: old, trashy facilities. It was too expensive for the state it was in.

Plussat: Nothing, hookers roaming in parking lot and constant cruising of vehicles in and out every night

Miinukset: Same as above

Plussat: The beds were comfortable

Miinukset: The room had bugs and it needed to be sprayed and needed to be cleaned

Plussat: Nothing, even the customer service was bad!

Miinukset: Nothing, the building looks very old, the room smells really bad, in first look you can notice they didn’t clean properly and the bathroom, OMG!!! We prefer to loose our money and rent another hotel, just don’t waste your money.

Plussat: The location was okay it was off the interstate and I needed that

Miinukset: Is extremely dirty there are bugs everywhere there was pubic hair everywhere you can tell it have not been touched up cleaned before we got in the room no air conditioner didn't work that great

Plussat: Price

Miinukset: No

Plussat: Room was nice

Miinukset: Bathroom was dirty. Someone tried to steal a bike from the back of my truck

Plussat: I've been camping for 3 days before I got this hotel so the air conditioner was really nice.

Miinukset: There was a cockroach in my room. Floors where not clean in the bathroom. There was ht air in the shower walls from previous people. Also the pool was closed. They said the city closed it down due to poor quality of chlorine levels.

Plussat: Ther was nothing really that stood out that I can say we liked about this hotel the price was a good deal but like thy say you get what you pay for this is the second motel 6 that i stayed at and had bad experience especially with the pool................

Miinukset: a ( deluxe) room there was nothing Deluxe with the room I It was a small room and had no toilet paper and bad attitude people when asking for something in the front desk never again will I stay at motel 6 I don't like doing surveys but had to Expres

Plussat: The lady at the front desk was very professional and nice

Miinukset: It's definitely worth the one start. I was bit up by bed bugs

Plussat: Cheap

Miinukset: Staff was unfriendly, rooms were filthy

Plussat: Nothing

Miinukset: It was way too noisy. You could hear everything and the bed was super uncomfortable. The door looked like someone had tried to break in at some point so didn't feel too comfortable.

Plussat: Nothing

Miinukset: Ended up sleeping in the car because they put us in a smoking room because they had no more non-smoking rooms. No other hotels in the area and too late to go to a different town .

Plussat: Open disabled parking

Miinukset: Was not booked initially as disabled even when I clearly was disabled and was told would be disabled ready room

Plussat: Good customer service.

Miinukset: All good

Plussat: Very comfortable beds and good lighting. With the COVID-19 situation, breakfast was a muffin, orange, granola bar and bottle of water in a paper bag. A good substitute given the circumstances.

Miinukset: Waited 15 minutes for someone to come to the desk. Ended up having to call the hotel while I was standing at check in to get someone to the desk. We had two nonsmoking rooms and they were on the floor with smoking rooms. The smell in the hallway was terrible. Probably not a good idea to have nonsmoking rooms on the same floor with smoking rooms. We ask for nonsmoking rooms for a reason.

Plussat: Very clean great location great hospitality

Miinukset: Very upset when I arrived at the hotel to check in. The gentleman did not mention anything about the facilities here until I had paid and walked off, he then mentions something about a paper bag for breakfast??!! What?!?!? You don't have complimentary breakfast?? The website says u do and it also says it has a pool. Both in which were available per the web site. Nothing, and I have looked at all sites talking about this hotel, I mean nothing about not having a full complimentary and NOTHING about the pool closed, which was the main reason I chose this hotel. And to top all things I have to pay full price for it. Was gonna add another night but I wont be staying here again and pay full price for half the experience and none of the main facilities. I can go down the street and pay $48 for a bes shower and TV. So ya u might wanna add that bit of information on ur website and not give ppl false hope of having a real breakfast and no pool available. Y'all have lost my business for good and will be spreading the word. Good day....jennifer

Plussat: We had such an excellent night! The beds were perfect and the room was quiet! Thanks

Miinukset: Pool wasn’t open, but that’s understandable due to Covid!

Miinukset: We realized we were under covid 19 restrictions but the staff wasn't specific on how to get a room cleaned so we went two days without a cleaning. The sack breakfast needed a little more thought. It was the same thing every day. We checked with Days Inn and they had much better offering. Not sure if we will used Hampton Inn again..not worth what we paid for the room.

Plussat: Easy Check in/out

Miinukset: A little old but I would stay here again

Plussat: the coziness of the room and cleanliness.

Miinukset: the pool had a bit too much chlorine.

Plussat: It had clean comfy beds

Miinukset: they could've advertised that there pool wasn't open none of their facilities where open there was absolutely no hot breakfast at all as advertised and the bathtub was stopped up and didn't drain

Miinukset: The bath towels were of the cheapest quality of any hotel I've stayed.

Plussat: Nothing

Miinukset: The fact that it was hot in the room. I didn’t get the room I booked. We were given a air mattress that had ducktape, puddy and a huge slit on the side

Plussat: The room was always clean and tidy and nothign was a problem for the staff

Plussat: I travel all over Texas and New Mexico with my job and stay in different hotels 2-5 days a week, this location was the quietest most comfortable hotel that I have ever seen, it also has a bar and grill in the lobby.

Miinukset: Nothing

Plussat: The staff was very welcoming and the facilities were very clean. The rooms were awesome!

Miinukset: There were a lot of people at the pool that were not staying at the hotel and so my kids were not able to go swimming.

Plussat: New clean friendly people

Plussat: Very clean rooms, great customer service and easy check in.

Plussat: The location. It was easy to find from the Interstate.

Miinukset: No, I cannot think of anything right off hand. It was just your normal 3 Star hotel.

Plussat: Location and cleanliness.

Miinukset: The staff at the restaurant could have been more friendly

Plussat: Cleanliness

Miinukset: No hooks in bathroom to hang up toiletry bag

Plussat: Location was great.

Miinukset: Got back to our room Friday night and room had not been cleaned. Called front desk and she brought up fresh towels.

Plussat: The staff did not give us new towels or give us new linens until we asked. We stayed for 5 nights

Miinukset: The room service

Plussat: The staff was extremely friendly even at 11pm when I arrived to check in. I will definitely book a room with them when I'm traveling through Texas again.

Miinukset: Nothing to complain about, it honestly was a lovely stay.

Plussat: did nothave breakfast either day

Plussat: Breakfast was good hotel location was good

Miinukset: First arrived no hello just name on room asked for my ID amount played cards for roo. And that's it did say that we had to put towels outside of room to get new ones had to go ask next day and she explained and didn't ask if I was a IHG member I told her but she didn't day nothing

Plussat: Workers from front to back of the house

Plussat: The cleaning lady.

Miinukset: The attitude of the front desk woman. She was very unprofessional and refused to make another patron step back to follow social distancing guidelines.

Plussat: Rooms are clean Lication

Miinukset: Bathtubs do not drain correctly No hot breakfast because of limited staff (Covid19) No refund was given on a pet (paid 2 nights and kept pet there one night)

Plussat: Staff was friendly.

Miinukset: There were some other guests who were loud.

Plussat: Breakfast togo was amazing.

Miinukset: No pool Very unclean

Plussat: Very clean and easy check-in

Miinukset: No everything was great for price

Plussat: Nothing

Miinukset: Everything. Staff had worst attitude. My room was way to hot the air barley worked. I had lights that didnt work.

Plussat: Early start did not eat breakfast. I’m sure it would of been good!

Miinukset: Stayed only one night so my stay was just right for me!

Plussat: Days inn is always my choice.

Miinukset: N/A

Plussat: Awesome location close to everything. Rooms were very clean and comfortable. I was very relaxed

Plussat: The room was not clean.

Miinukset: Update the room.

Plussat: The pillows.

Miinukset: Staff was difficult! Made me feel like a thief and a dirty person. I stayed 1 night a towel got mixed in with my brothers clothes. That next morni g i reserved a room for myself and the women wouldnt even let me continue with the reservation until the towel came back. Fine. I went to my brothers job dug thru the clothes and found it. Took it back. Then the lady had told me about a pink stain um no there was no stain. Then she made it difficult with payment options and deposits it was just a hassle for me. My brother also had made another reservation that nigjt and his ac didnt work it was hot the light didnt work it was super late whwn he made it back to his room and he had to be back at work by 5 a.m. So no he didnt have time for ppl to take there time and have someone look at it or change rooms. The men that were staying next to me were loud and traffic was loud. I wont be going back there.

Plussat: Good value, clean facility.

Miinukset: Very close to highway, so it was pretty loud.

Plussat: Immaculate rooms great service huge 50" tv. Water in shower was hot

Plussat: Price

Plussat: The room was super clean.

Miinukset: Desk clerk needs to smile more.

Plussat: Nothing

Miinukset: Everything

Plussat: Room was clean and quiet. Laminate floors were a nice surprise.

Plussat: I didn’t like anything about the hotel

Miinukset: I didn’t like anything about the hotelA lot of drug activity cars pulling up in a parking lot people meeting them and then leaving at all hours of the night

Plussat: Pillows are super fluffy yet supportive. The USB charging ports next to the beds proved to be very useful. The room has modern decor.

Miinukset: There is no breakfast here, nor coffee either in the room or in the lobby. The lobby just has some vending machines, which I found to be kinda tacky. There is no safe in the room.

Plussat: The room was nice and clean. Price was fair.

Miinukset: No in room coffee or continental breakfast.

Plussat: There was NO breakfast offered even though the listing stated a hot breakfast. There wasn't even coffee offered, nor a coffee pot in the room.

Miinukset: I reserved a non-smoking room. First room they gave me WREAKED of smoke. They gave me a different room. That room WREAKED of WEED!! After driving for 4 hours I was too tired to complain again. Good thing I carry my own Febreeze for my truck.

Plussat: Cleanliness

Miinukset: Advertised queen beds and they were not queen

Plussat: Location

Plussat: Horrible everything

Miinukset: Everything horrible motel would never stay there again

Plussat: Staff

Miinukset: We had no hot water and only 1 towel. The blow dryer didn't work because none of the plugs in the bathroom worked. There was no plug for the bathtub.

Plussat: I liked everything and everyone

Miinukset: I liked everything except the other people staying here yelling at night

Plussat: Everything was just what i was expecting. Everyone was cordial and polite.

Plussat: The hospitality from every employee

Miinukset: Nothing bad to say

Plussat: Quite area close to shopping and highway.

Plussat: The location.

Miinukset: The room was filthy. We had no towels no toilet paper and air conditioner kept quiting.

Plussat: Easy location

Miinukset: No chair No coffee maker

Plussat: Nothing

Miinukset: Being stolen from my deposit my clothes out the laundry room being charged twice on my card after paying cash and a deposit then they took more money off my bank card. So all the way around they or crooks

Plussat: Tv was ok

Miinukset: I arrived late and tired. The boy at the front desk didn't greet me like he should didn't explain where the room was and had a little bit of attitude. Room seemed dirty. Especially the bathroom tub. Wasn't stocked with towels just seemed run down. My room key didn't work at all either

Plussat: The money I paid and the condition of the hotel I feel ripped off

Miinukset: I was in a back ally

Plussat: This is an amazing place to stay, Breakfast was amazing, and the restaurant on site is great as well. Will definitely be staying here again if we make it back to Texas!

Plussat: I chose this by picture on internet. The bed was clean and comfortable. Location is close to shopping.

Miinukset: This facility is poorly remodeled. Not American owned.

Plussat: Nothing

Miinukset: The staff was rude and didnt care about guest requests. Filthy hotel had bed bugs

Plussat: TV was nice

Miinukset: not sure how this got a 2.5 star rating - I would give it a 2 at most. Rooms didnt have enough plug ins.

Plussat: Swimming pool was great. Room was large & roomy. Breakfast was very good.

Miinukset: Nothing.

Plussat: Great breakfast with large number of choices. Personnel friendly/helpfully.excellent service.

Miinukset: Excellent services does not deserve nit picking.

Plussat: Location

Miinukset: Not enough electrical outlets in the room. Shower temp was inconsistent and uncomfortable!! Door locks/keys did NOT work correctly. There was a hole the size of my hand in my bed sheet.

Plussat: It was a great location and very clean. The staff were so helpful and friendly. Very accomadating. The free breakfast provided was amazing! Will certainly stay here again when needed.

Plussat: Breakfast had good variety. The room space was adequate. The bed and pillows were comfortable. The shower curtain was cheerful. The staff was helpful and polite.

Miinukset: The striped carpet in the hall was dizzying. The age of the building was evident in the patchwork in the tub and low ceilings and untidy paint job, which could be charming if more precisely cared for.

Plussat: The staff were exceptional. Buffet was better than expected.

Miinukset: The rooms while comfortable...need a little updating and or maintantance.

Plussat: The breakfast was excellent and the showers were hot. The staff were wonderful and helpful throughout our stay. Free internet was great.

Miinukset: My room had extensive water damage on the walls we sneezed constantly during our stay. There were also some issues with the cleanliness of the bathroom (dark red stains and handprints on walls under the sink, dusty baseboards and a mildew smell)

Plussat: It was easy to find

Miinukset: The staff was EXTREMELY rude. I was put in the back of the hotel instead of closer to the front. There were people fixing their cars in the parking lot. Shower head coming apart out of wall. No bathtub stopper. Hard bed. Not enough pillows (only 3 )

Plussat: It’s always clean and the staff is always friendly and helpful.

Miinukset: It was noisy. This was new for this hotel.

Plussat: After a long day of driving it was nice to slide into soft clean sheets then wake up to a great breakfast -- that I didn't have to cook -- and even better yet the kids were able to play in the pool afterwards. Would definitely recommend it!

Miinukset: Very narrow entry into the room when stumbling in after midnight with lots of luggage. Very minor to our overall stay.

Plussat: The room accommodations were excellent, it was clean, staff was great.

Miinukset: No

Plussat: It is so clean and in a good location.

Miinukset: I’ve always liked the breakfast from here but with coronavirus around it is not possible. Hopefully my next visit will have breakfast.

Plussat: In a quiet location. Has a small kitchenette with plates and utensils.

Miinukset: Bathroom was small for a king bed room.

Plussat: The bed was amazing

Miinukset: the electricity was out in the entire hotel for hours and it was hot, no phone no television no ice. There was no communication from hotel staff or any updates. I was on the 4th floor and couldn't use the stairs to get down to the front desk bc the elevators were not working

Plussat: Very clean, large.well appointed.room, was supposed to be accessible but the bath was a tall tub and the floor was a.tile that was.slippery when wet.

Miinukset: Because of the COVID-19 scare there was no breakfast just a sack with water a piece of fruit and a breakfast bar. Very disappointing.

Plussat: IT WAS NICE AND CLEAN

Miinukset: EVERYTHING WAS GREAT

Miinukset: I did not like staying in a handicapped room

Plussat: EVERYTHING

Miinukset: AWESOME HOTEL

Plussat: Everything was great, as expected with this brand.

Miinukset: There was nothing we didn’t like. Service was great, accommodations were excellent.

Plussat: Clean rooms. Very friendly personnel. Plenty of room

Plussat: Convenient location near the highway, the room was clean, comfortable.

Miinukset: The directions online were incorrect but I called the office and got directions from them. There were many men hanging our outside drinking beer and smoking on the staircase. The cement walks were needed repair and painting. No breakfast.

Plussat: Great location- close to ACU and a lot of restaurants. Friendly staff and tasty breakfast.

Miinukset: Carpet was damp when I got my room. I would've complained, but I had already unpacked my bags. That also made the room smell a little funky. One of my towels had some orange stains on it. The shower curtain bar was rusted and made the bathroom look grimier than it actually was.

Plussat: We were in town for a wedding. The facilities were great. We had connected rooms which really helped with the kids. The staff was awesome.

Plussat: I had a space to park in front of my room

Plussat: They allow pets.

Plussat: Everything was fine.

Plussat: We stay here every year. The staff is amazing and the rooms are clean and nice.

Miinukset: Parking can be difficult at times.

Plussat: NOTHING

Miinukset: We booked two hotels rooms and both bathtubs flooded. Out of 6 of us, only two were able to shower due to the flooded bathtubs. In addition, the hot water is a yellowish brown color. The front desk clerk blamed the city water for the color of the water yet we have stayed at hotels nearby and we have never had this experience. The air conditioner in both rooms heated our rooms to 85 degrees in the auto setting. We woke up several times in the night to turn it off and turn it back on when we got cold. We had a miserable night. When we first arrived, the bathtub had hairs and dust as if something had been dusted in the bathtub and left without rinsing it out. I can not believe ACU has this hotel listed as a choice on their list of hotels. Disgusting!

Plussat: Room was ok, staff was amazing

Miinukset: Na

Plussat: The staff was friendly, and the location was good.

Miinukset: The smell of cat urine was so strong I had to leave at midnight and drive the final 5 hours home.

Plussat: Facility was clean and low cost

Plussat: The location was great, parking was tight, and breakfast was as good as it could be during the COVID pandemic.

Miinukset: The fitted sheet continued to come off the bed and the lack of pillows.

Plussat: Nothing but dry cereals and bread

Miinukset: One of the staff members who I checked in with was amazing. The other lady was very rude to me. We booked a certain room and when I called to try to explain that because we did not get the room we booked she was very short and rude. I wont stay again. The place next door was better and accomadated our needs. We spent alot to stay here and it was a very uncomfortable stay. We have 2 children. They did not like it either. We felt very unwelcomed.

Plussat: I loved the way the staff welcomed us, after a long drive, it was nice to have a friendly staff member greet us!

Miinukset: N/A

Plussat: The location was perfect. It is quiet, but close to everything. Comfortable room. Nice staff.

Miinukset: No breakfast because of pandemic. It would have been nice to know that before I reserved the room.

Plussat: Friendliest and most attentive staff of any Marriott property in Texas.

Plussat: Staff' kindness

Miinukset: No

Plussat: Breakfast was meager even considering the COVID 19 situation. It could have been better. The hotel is slightly difficult to get to from some directions.The room was impeccable and well furnished. It was also laid out nicely. We would recommend it to friends. Thanks

Miinukset: Breakfast

Plussat: Soooo comfortable..bed was outstanding. Great nights sleep.

Plussat: Room size

Miinukset: Nothing

Plussat: Location was great. No breakfast. Stayed in same room but they never fixed the broken cabniet that was reported. Ice maker was broke. Lady at front desk was unprofessional and put an additional accessorial hold of $30, but couldnt tell us why she did and why it was fone the previous weekend.

Miinukset: Bec

Plussat: Room layout and amenities were excellent. Chose this hotel for the reviews and location which was close to planned locations.

Plussat: Everything was perfect. Excellent service.

Plussat: The room location and staff were all great.

Miinukset: No.

Plussat: room was clean when we arrived, staff was very friendly. I would recommend this motel to anyone staying in Abilene.

Plussat: Rooms

Miinukset: It’s ok

Plussat: The room was large and slept well

Miinukset: It seems old and in need of an update. Also no breakfast option at all.

Plussat: Location and comfy bed

Miinukset: There was dust on bedside lamps . This made me concerned that they did not disinfect the room as you would hope during COVID-19 crisis .

Plussat: The Room was huge for double bed, and also very nice!

Miinukset: Appearance of front desk lady was not presentable at all. Eating while checking my in wasn’t professional. But the morning lady was nice and presentable at check out. One other thing was sketchy people around the hotel coming in and out all night.

Plussat: Rooms was nice and very comfortable. What i expect from Marriott.

Miinukset: Did not provide a better alternative for walkaway breakfast during the caronavirus situation. Especially since this smaller Marriott was only 15% full. Other hotels on my route did and were able to control the amount of people and still allow us a hot me

Plussat: Grand room for the price we paid very pleased

Miinukset: Nothing

Plussat: Our stay was almost as expected. Did not ask for but enjoyed our stay on the top floor. Room was clean. Both nights were quiet and restful. Will definitely be staying on our next visit.

Miinukset: My wife had chosen to stay at the Courtyard thinking Coffee bar would be open. She was a bit disappointed

Plussat: The price. It was clean. I had a good view of the swimming pool. My vanity was small for what I needed but we managed just fine.

Plussat: We've stayed at this location several times this year. It is always clean and staff is friendly.

Miinukset: No.

Plussat: Staff is very helpful.

Miinukset: The room had something sticky all over the table and remote. I carry disinfectant wipes and spray so I took care of it. Hopefully they pay closer attention next time.

Plussat: The hotel staff were so friendly and helpful and the hotel was very nice and clean.

Plussat: Friendly staff. Good location.

Miinukset: Pool wasnt very clean, but it had rained so it was understood.

Plussat: Clean. Well maintained property

Plussat: Comfortable and clean beds.

Miinukset: It was a good stay.

Plussat: The staff is always very nice. The facility is very clean aside from the one time my bedding smelled bad.

Miinukset: Both times I've stayed here the air conditioner has not worked properly. Also the bedding wasn't washed properly so it smelled bad. Breakfast was a joke. We got a bag with a water, orange and a nutrigrain bar. I understand why they're not serving breakfast but I've stayed at other hotels during this pandemic and got breakfast in a bag. It had cereal, milk, a breakfast sandwich and a piece of fruit.

Plussat: The young man who checked us I. Was excellent. I regret not getting g his name. He was on the ball! When I told him we were eating at Perini’s Ranch Steakhouse, his first question was, “do you have a reservation?” That is pretty savvy! Very helpful and courteous. Give that you g man a raise!

Miinukset: No breakfast!

Plussat: The welcome the staff gave us.

Miinukset: The elevators smelled of bug spray

Plussat: Convenience. One mile from my goal. Comfortable. Amenities.

Miinukset: Lack of real breakfast due to coved 19. Toilet stopped up right before we checked out. No other complaints...

Plussat: Super clean. Staff helpful. Free toothbrush

Plussat: Everything

Miinukset: None

Plussat: THE ROOMS ARE ALWAYS SO COMFY AND JUST EVERYTHING

Miinukset: NOPE ITS GREAT

Plussat: Comfortable, clean, quiet, pool and spa. Front desk and breakfast staff friendly and helpful

Miinukset: The shower wall was not clean and the halls were hot...

Plussat: Friendly staff. Big clean room. Bed was very comfortable. Room was quiet.

Plussat: Friendly people

Miinukset: NA

Plussat: Hotel was very clean. I would recommend this hotel.

Miinukset: The room could have been colder. I couldn't get the room cold enough, it was tolerable.

Plussat: Comfortable bed.

Miinukset: There was no breakfast due to the covid 19 however there was no discount because of that. At another hotel we received a bag breakfast in lieu of the hot. I would expect Holiday Inn to make that effort.

Plussat: Did not have breakfast. Due to virus choices very limited.

Miinukset: No suggestion

Plussat: Everything was great. Bed was very comfortable. Breakfast was good. Pancake machine so yummy!

Miinukset: Breakfast not so good.

Miinukset: The front desk staff early on was hard to find and not very friendly.

Plussat: I went to do my laundry and there were two bums sleeping on the floor.

Miinukset: Safety of all the guests!

Plussat: It was easy to access once you realized where it was located.

Miinukset: It was a little difficult to find even using GPS. It sits directly behind another hotel.

Plussat: The bed was amazing. Did not wake up until my alarm went off.

Plussat: Location

Miinukset: Elevator slow

Plussat: I have never stayed in a hotel where I had a reservation for a king size no smoking room and was told, "we just don't have one available. No front desk eves and weekends. No hair dryer or shampoo there and I was unprepared! Elevator was dirty. Never again

Plussat: It was a great stay. Next to Golden crowl and strips in walking distance

Miinukset: Nothing

Plussat: The location

Miinukset: The shower was dirty. Had hair all over it. The bed was hard. The room was hot and stuffy.

Plussat: Staff was very kind. Room was awesome and clean

Miinukset: No

Plussat: Didn't have breakfast but my stay is nice

Plussat: Location and price

Miinukset: Refrigerator a bit tepid - even on coldest setting.

Miinukset: I made the reservation online. When I showed up to the hotel at 8:00 PM, the front desk let me know that there were no non-smoking rooms available even though that is what I booked.

Miinukset: No king size beds

Miinukset: Booked our room online and when we checked in they told us they had no rooms left.

Plussat: Room layout

Miinukset: Blinds don't close all the way in any room

Plussat: Location

Miinukset: No customer service, no front office staff, had maintenance check us in and no one was there once we got checked in. Couldn't contact front desk of maintenance issues. Very bad experience

Miinukset: The beds were uncomfortable, and the air conditioner in the room above mine leaked onto my air conditioner right outside my window, so there was a constant dripping noise that prevented any quality amount of sleep. Also I saw at least 15 people throughout my stay and maybe 2 were wearing masks when everyone should be at this point.

Plussat: Thank you

Miinukset: No

Plussat: The staff was very friendly and appreciated that very much.

Miinukset: It needs to be thoroughly cleaned but I understand it could have been sitting for a while. So that's understandable.

Plussat: When I was checking in, I was told that we were being bumped next door to the Hampton Inn because I had booked this through booking.com. Felt pretty second class. My son was being transferred to Abilene with the Air Force, so we were helping him move there. Thankfully, he's a gold member and he got his own room, so the front desk clerk kept us together and we were able to stay as planned. Unfortunately, we missed out on breakfast due to COVID 19, but I will say that other hotels offered at least a "to go" bag for breakfast. The Hampton Inn that we stayed at in Arkansas actually had a really nice "to go" selection, including a bag with apple, breakfast danish, water and they also had a little spread of things: to-go cereal with separate glass of milk in a small cup w/lid, yogurts, juices in cups with lids, smoothies in cups with lids, etc. Just some suggestions to make that better.

Plussat: Excellent Continental Breakfast. Food was hot and fruit was very fresh.

Miinukset: All the parts to the in-room coffee maker were not there.

Plussat: very helpful staff, great breakfast!

Miinukset: no - very nice!

Plussat: Staff was very professional, helpful, and friendly

Plussat: LOCATION

Plussat: LOCATION

Plussat: THE LOCATION

Plussat: I was switched to their sister hotel due to Corvid-19 but my stay was nice

Miinukset: The hot tub and breakfast were not available due to Corvid-19 they offered a breakfast in a bag do to the current situation which I understand

Plussat: The staff was extremely friendly The site was very clean

Miinukset: The mattress was too hard

Plussat: THE STAFF WERE KIND AND HELPFUL.

Miinukset: WALKING TO THE HOTEL NEXT DOOR TO GET A SACK BREAKFAST THAT CONSISTED OF PRISON FOOD. NOT HAVING AN INDOOR SWIMMING POOL THAT WAS ADVERTISED FOR THIS HOTEL, BUT WHEN BOOKING WE WEREN'T TOLD THAT THIS FACILITY HAD NONE OF THE AMENITIES ADVERTISED. WE HAD TO CHANGE ROOMS, BECAUSE THE TELEVISION IN OUR FIRST ROOM DIDN'T WORK. THEN THE ROOM WE WERE MOVED TO HAD A HUGE WATER STAIN ON THE CEILING. HOUSEKEEPING DIDN'T CLEAN AT ALL DURING OUR STAY, INCLUDING NOT EVEN REPLACING TOWELS OR REMOVING TRASH. MY WIFE AND I WERE VERY DISAPPOINTED.