Etsi halvat lennot: Aeromexico

Miinukset: Was not allowed to board the plane, this causing me to miss my flight.

Miinukset: It was canceled

Plussat: The crew was really rude

Miinukset: The workers employees , the flight attendants could be more nice

Miinukset: Delayed 2 hours, huge inconvenience

Miinukset: Better personal, they’re rude

Plussat: Nothing

Miinukset: You guys should be looking into the agencies that book tickets for people. They have a horrible policy in that a mistake can’t be fixed. In today world of customer service this was by far the worst experience I’ve had. I’ll never be booking through kayak again

Miinukset: This is Aeroméxico’s B-team from Mexico City to LAX

Miinukset: Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that.

Miinukset: The check in process. We are Indian citizens with US green cards. The Mexican consulate says this combo is good enough to enter Mexico, but apparently it wasn't good enough for the people checking us in! They took our passports and has us wait before immigration in a detainment room. THEY WERE WRONG

Miinukset: The flight booking was changed for the last leg of the trip without any notification.

Plussat: Speed of boarding

Miinukset: No TVs on back of chairs, small seats. Gate agent asked everyone with a US passport leave their bags at the gate because the "overhead bins were smaller than normal and there was no room" - this was not true, the bins were regular sized and half empty.

Plussat: Plane arrived earlier then expected. Waited for about 35 minutes before exiting the plane.

Miinukset: Schedules, schedules, schedules. What is the point of having them if they are not followed. People plan around schedules, while it is always good to on a few minutes earlier, what is the point if one is trapped inside the plane. I have a returned ticket, hope the service will improve.

Miinukset: Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable

Plussat: Nothing at all, we were left in Mexico with an under 2 years old boy. Reason, apparently we were late but we were not and simply Aeromexico probably oversold tickets and put others in our seats

Miinukset: To resolve our problem. Supervisor was so disrespectful and treated us so badly we had to get ao mad at them so we could get at least a hotel to spend 17 hours until our next flight which they wanted to provide

Miinukset: Flight was delayed nearly three hours

Miinukset: Everything very poor

Miinukset: This flight had hidden bag fees. Also, it took over an hours for bags to come out the carrousel.

Plussat: Good entertainment

Miinukset: No delays, better communication, more comfortable seats that recline

Miinukset: How would you be able to up grade for a better seat

Miinukset: No tv