Etsi halvat lennot: Air Dolomiti

Good Flight

Plussat: It got us where we needed to go in time to catch the connection. Good cabin crew, snacks.

Miinukset: The flight before us was delayed so it delayed our flight. The airport didn't seem to know what to do and finally drove us out to our plane. This should have happened at least thirty to forty minutes beforehand so people weren't rushing to meet connections or missing them.

Hand baggage issue

Plussat: It was ok

Miinukset: I had 2 hand baggages that exceeded the storage compartments above our seats. I was told by the hostess that they were not acceptable for their company. I told them the size was compliant with Lufthansa and so the hostesses strapped my luggage on an empty seat and did not tell us where (we found out later on our own), and kept making remarks like if we were sneaking an illegal baggage. I told her I bought the ticket with Lufthansa and the size is good. She said we have smaller airplanes. I said however it's up to Lufthansa to update the size according to their low-cost partners. End of the story, the next flight we took from Munich to London was with Lufthansa and my 2 hand baggages fit perfectly in their storage compartments. So, I think Air Dolomiti staff should be trained to be nice to Lufthansa customers as we are not used to low-cost mini airplanes and it is not our fault that Lufthansa decides to replace our flight with a low-cost partner. On top of all we got 45 minutes late!!! So they needed to apologize to us not vice versa.

connecting flights suck

Plussat: nothing

Miinukset: everthing

Plussat: Attendants were pleasant

Plussat: Just a normalflight