Etsi halvat lennot: Air Europa

Plussat: Video was good, seats were good.

Miinukset: Man doing the check-in in Madrid (site 909) was very rude and unhelpful.

Miinukset: Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!

Plussat: crew was nice

Miinukset: they lie to you, they tell you that your luggage is included and then it's not and it cost you $300 more. only one meal in 9 hour flight. Find another company and another searcher

Plussat: the crew was nice

Miinukset: They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher.

Plussat: The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!

Miinukset: They should have offered the empty seats to the passenger as soon the plane closed to take off.

Plussat: Air Europa sucks. Avoid if you can. Not worth the savings.

Plussat: Comfortable and smooth landing of the Captain.

Miinukset: Service training for the Crews for being more polite and for having smiling face..., please!!! Everyone was angry for hardworking????

Plussat: Nothing

Miinukset: If my plane wasn’t overbooked and I actually got on it. Instead I missed my connection in Barcelona and had to buy a new ticket from Barcelona to the US.

Plussat: Excellent on time, quick turnaround with Canary Air

Miinukset: Air Europa...everything

Miinukset: There was no air

Plussat: Nothing

Plussat: Great crew and seat

Miinukset: Could have offered more included meals and drinks

Plussat: Great crwe and Nice seat

Miinukset: There was not enough include meals and drinks

Plussat: The crew didn’t have most things listed that should have been for sale. They were annoyed when asked for things. If you needed something mid flight you had to go to the service area...they would not serve you at your seat.

Miinukset: Everything...app didn’t work, baggage allowance wasn’t clear (extremely overpriced), crew was irritated...don’t use this airline if you don’t need to

Miinukset: The plane was old and had no entertainment, there was a technical problem with the plane that made us late

Miinukset: The seats were so uncomfortable for such a long flight. And they was not enough space between rows. I felt like cattle. It was in humane. My legs were numb several times during flight. My chair would not recline properly. I’m exhausted. Won’t be booking aireuropa ever again.

Miinukset: Bathrooms not maintained, flight delayed after on plane, and only had water offered 1x on the flight even though we were on the plane for about 2 hours longer than planned.

Miinukset: Took half hour extra to board an have us waiting for the bus from the terminal to the plane on the stairs

Miinukset: I was charged 120 dollars for my luggage and I bought the ticket with the impression that it was included. The lady at the airport told me that I should have paid at the check in but it was nothing there to inform or indicate anything about it. And I have to pay another $120 to go back. I'm never buying from kayak or air eurpa again.

Miinukset: DELAY

Miinukset: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Miinukset: When I booked my flight I was never asked if I wanted to include a piece of luggage so I assumed it was covered, and then I got charged $120 for it at the check-in desk. No apologies whatsoever from the lady, who was pretty rude. I will never fly with them again since the service is not great and this charge made the overall cost of the trip more expensive than traveling with a better airline.

Plussat: The Dreamliner airplane.

Miinukset: The food!!!! Worst airline food. The crew barely announce in English. Boarding process is a mess

Plussat: The staff is always very polite and nice.

Miinukset: First flight of the day was majorly delayed. I understand these things happen. But all flights before 09:00 are the star flights where airlines get their on-time departure scores. They failed today.

Plussat: It was ok no more then that

Miinukset: Make sure the stuff or more Patience and understanding

Miinukset: The chain in was slow an tedious.

Miinukset: Turn on AC. Bigger seats. Better food. Serve drinks more than twice on an 8 hour flight. Actually have soap in the soap dispenser in the bathroom.

Plussat: Flight was fine

Miinukset: Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors.

Plussat: The crew was very attentive, as was to be expected for Business Class service.

Miinukset: Out of a total of only seven (7) Business Class passengers on the flight from Venice to Madrid, for some reason they only had five (5) meals available, so we were offered a selection from the standard economy class snack list, which was substandard and very disappointing considering we paid for Business Class and therefore expected a Business Class meal and not just a snack! Very poorly planned and completely unacceptable!