Etsi halvat lennot: Air India Regional

1960s era airport still with paper records

Miinukset: It’s very apparent that they have no concept of process or effiency. Procedures that were likely developed 50 years ago are still in place and serve absolutely no purpose. I’ve been in aviation for over 20 years and I know the industry. Be prepared for illogic step after step continuously throughout your journey. Be prepared to never receive a correct or meaningful answer.

Plussat: Crew were nice and flight was on time

Miinukset: Waiting on the bus to board and the seats were narrow

It was late.... delayed by 45 minutes. Otherwise, fine!

Plussat: The ground and flight crews were nice, polite, and helpful.

Miinukset: The baggage allowance was not enough for me. I had to pay extra.

The staff at the check in counter was not flexible they charge

Miinukset: They charged for overweight of three KG. During my previous flight from Delhi to Jaipur they were more flexible they did not. I think it's a rule applicable at Dehradun Airport only.

Unexplained delay!

Miinukset: Three and a half hour delay taking off! Couldn't check in bags for hours due to delayed departure time. Had to pay extra for overweight. Allowed only 15 kilos.

Miinukset: 3 hr late