Etsi halvat lennot: Air Serbia

Miinukset: Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging.

Plussat: No stress at all. Friendly staff.

Miinukset: Entertainment was terrible. Only a few movies to choose from. Spent the whole flight watching the planes route.

Plussat: The actual takeoff and landing with this airline is usually smooth

Miinukset: Airline is always late with no layover time making journeys stressful. The food and drink is only available for pay. There is no entertainment. There is a small snack which has been expired cookies on all flights I’ve experienced, and the staff seems reluctant to provide it. Boarding involved making everyone wait standing up for more than twenty five minutes corralled into as corner.

Miinukset: The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints.

Plussat: It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy.

Miinukset: They should finally replace old ATR-72.

Plussat: Nothing

Miinukset: Manners

Plussat: Nothing, pretty much

Miinukset: I was told my hand luggage needed to go to the cargo, despite it being small enough to be with me. The food was a water bottle and chips. There was more than an hour late to boarding time. The crew were not informative about what was going on. The plane made worrying noises when taking off.

Plussat: Nothing

Miinukset: For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever

Plussat: The crew on board was helpful, but they can hardly make up for company’s atrocious policies.

Miinukset: They made me pay $70 for my carry on luggage - the very same one that I didn’t have to check in on my way to Zurich. The company has obscure luggage policies that could easily qualify as hidden charges. I will do everything I can to avoid flying with Air Serbia in the future.

Plussat: WeII, I didn't die.

Miinukset: Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart.

Miinukset: Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls.

Miinukset: This flight is apparently consistently late

Plussat: Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though.

Miinukset: The selection of movies . Very poor . What entertainment?

Miinukset: My bag making it to my destination not broken.

Miinukset: Boarding area was small for more different flights and there was not possibility to buy water or coffee or any snacks. The only one toilet seat was very dirty, smelly. During a heavy rain the baggage was not covered on the carts and baggage was wet completely.

Miinukset: My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight

Miinukset: The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.

Miinukset: Snacks on the plane, comfort

Plussat: The crew was friendly.

Miinukset: The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,

Miinukset: the flight was lite more than 30 minutes. Economy class - you have to pay for the meal? Are they Low Cost Company or ? If so, just tell us like that. Prices are among the highest in the region and all you get is a glass of water and a small bag of snacks.

Plussat: I didn't get to my AirSerbia flight.

Miinukset: I didn't get to my AirSerbia flight.

Regular operator with low cost service

Plussat: I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised.

Miinukset: Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one.

Alitalia operated code share flight

Miinukset: No entertainment equipment, video or audio.

Bad service

Plussat: My isle seat

Miinukset: Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)

Miinukset: Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response.

Overcrowded bagage

Plussat: Comfortable seats

Miinukset: Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC.

Flight was delayed 4 hours and I miss a connection

Plussat: Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation

Ridiculous baggage fees

Plussat: Quick and short flight. Plane was clean and comfortable

Miinukset: The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again.

Miinukset: Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices.