Etsi halvat lennot: AirAsia X

Okay

Plussat: The staff were attentive. The service was good and overall was okay

Great Budget carrier

Plussat: The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

Miinukset: You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

Absolutely clueless Check-In crew

Plussat: Everything else.

Miinukset: Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

Surprisingly decent for budget airline

Plussat: The leg room was decent on this flight and luckily the plane wasn't full, so we had an empty seat between us. Great for getting some sleep on an 8-hr red eye...

Miinukset: Boarding process was chaotic. They just board everyone at once. But I was impressed that they still loaded pretty quickly.