Etsi halvat lennot: AirAsia

Miinukset: I was facing lot issues with my baggage as they dropped my baggage at malashiya instead of dropping at my final destination

Lousy service all around minus the Check in staff

Plussat: Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats

Miinukset: Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all

Nobody in the plane

Miinukset: More than 3h late, no information, gate close (we had to wait in the corridor), nothing to drink during the flight. And I had to pay 80RM just to travel with my umbrella,

Plussat: On time.. .short flight

Miinukset: Cramped seats

Awful...never fly AirAsia

Plussat: Plane was delayed twice and nothing was communicated. They where aware that we we missing our connecting flights and promised to give us accomodation overnight a KL. when we arrived at KL there was again no communication and they then told us there was to be no accomodation, they had flat out lied. I after about an hour lining up to get a replacement ticket for the next flight (which took unnecessarily long considering they knew this was happening hours in advance), we went to the airport hotel which I would have booked if they had not lied to me to find that it was booked out.

Miinukset: An apppology for a start and hopefully some compensation

Plussat: The cabin crews were friendly and helpful.

Miinukset: Both flights that I boarded got delayed but no assurance or informed by staffs on what time it might take to arrived.