Palmiye Beach Hotel

Nothing

when we arrived the receptionist said that there is no reservation for us even i received a confirmation email from the hotel through booking.com but no reservation was showed in thier system i sent an email to booking in order to solve the problem the problem was solved after 1 hour and more waiting in the lobby and after contacting booking , and after all of that we went to the restaurant to buy a water they said that the restaurant is closed they didn't give us a water even the restaurant was full of people ... all of this happened with no any excuse later on .... in addition the room was smelly from the toilet and not clean .. the hotel has a bad service bad attitude no belboy to help you with your luggage no water in the room it was very unpleasant I wont do it again any more

No cups, no soap. Room is much more smaller then it looks like on pictures.

Beach was good, nice location.

There was a very bad smell in the room and we reported this immediately after check in. They could not give us a new room and claimed they cannot do anything about it until the morning. We had to deal with the smell and stay in the room since we did not have any other alternative. I checked back with them again the other day and they still did not take any action. They accepted that the smell is due to the pool being right next to the hotel, they accepted that they received complaints about the room before but again no actions were taken. We have been going to this hotel every year since the 2016 but I will never book this hotel again.