Halvat lennot Alanya

Miinukset: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Plussat: "We liked the ability to watch movies and television programs to pass the time."
Miinukset: "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."

Miinukset: "Waitwd 1 hour"

Plussat: "Great service, incredible food. To give it a quick one: we ate the fish. ON AN AIRPLANE. I never eat the fish on a plane, but the chefs were great. Everything we ate was exceptional. Oh, beyond the food? The seats are great and the lie-flat worked perfectly. The entertainment system was great as well, and the live TV allowed me to catch the NBA playoffs while in the air. All-in-all, I couldn't recommend this flight more."

Plussat: "Boarding was on time. but food was very bad."
Miinukset: "I reserved my seats for all my destinations . And paid for that in advance. TURKISH airline refuse to give me the same seats and they said this not exceptable for them . I was very mad ."

Plussat: "Courteous service, onetime arrival,"

Plussat: "There was food and beverage service on this short flight"
Miinukset: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Overall good customer service"
Miinukset: "Seats on the plane were very dirty and that was my only disappointment .... for fabric seats it’s should be kept extramarital clean or changed overtime"

Plussat: "Overall it was good."
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "Overall flight is good"
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "kayak was poop for help for me."
Miinukset: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Miinukset: "There was nothing I would need and did not get in this flight. I would definitely use the same airline and recommend to other people as well."

Plussat: "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Miinukset: "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."

Miinukset: "Long flight"

Miinukset: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"

Miinukset: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"

Miinukset: "Headphones did not work"

Miinukset: "Short transit time. Very risky. Small seats."

Miinukset: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Miinukset: "It was very hot on the plane."

Miinukset: "Seats"

Miinukset: "Too long"

Miinukset: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."

Plussat: "The attention from the crew and services"
Miinukset: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"

Miinukset: "delayed!"

Plussat: "Very friendly service. Ground staff and excellent cabin crew. Excellent onboard entertainment. Good quality wines and multiple selections."
Miinukset: "On Board food offerings, seats are a little tight"

Miinukset: "they lost my luggage by my first stop"

Plussat: "Entertainment"
Miinukset: "Seats was a lil tight , food was a lil warm not hot"

Plussat: "N/A"
Miinukset: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."

Plussat: "Everything."

Plussat: "You were fed."

Plussat: "The food and the boarding was fast."
Miinukset: "Everything was great."

Plussat: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Miinukset: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Plussat: "The stewardess was accommodating, boarding was easy"
Miinukset: "Made my connection with 5 mins of plane takeoff, My luggage was lost, found the following day."

Plussat: "Staff are nice."
Miinukset: "Istanbul airport is confusing."

Plussat: "The food. The entertainment."
Miinukset: "Needs better seats! More room for long flights!"

Plussat: "Modern 777 with seatback entertainment system and usb charging ports. Massive selection of entertainment. In-flight meals were excellent, U.S. airlines should emulate."
Miinukset: "Cabin temp was a bit high, my only complaint."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "The crew was amazing! The entertainment was awesome and got me through the 12 hour plane ride just fine. Best airline I've been on this far."
Miinukset: "I come from a poor background and it's sad to see that in order to have first class it'll cost you more than what I make in almost 5-6 months just to have a little more comfort... I'm not a big fan of the comfort side of the plane. You only go back so far and if you have a middle seat like I did you have to try in sleep in an upright position practically looking forward. Extremely difficult and really uncomfortable. If it wasn't for the Cafine drinks and entertainment I would of probably gone crazy. Metaphorically speaking."

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Miinukset: "Chicken wasnt cooked enough. Quality of food dropped dramatically."

Miinukset: "I lost my luggage and they said we ganna send it to you they didn't send any thing"

Plussat: "Friendly crew, good food, nice goody bag. Seats in the middle of the plane are spacious and allowed for a very comfortable flight."

Miinukset: "food was the worst part of the flight, food was bland and quantity was less. I won't recommend this airline to anyone. Even staff was rude."

Plussat: "FROM THE TURKISH DELIGHTS to the amazing choice of food and drinks all the movies to watch flying with turkish airlines was amazing!!! considering the prices for the tickets beat every airline out there and it was like a week before departure!! incredible just incredible no complaints at all!!"
Miinukset: "absolutely no complaints at all"

Miinukset: "Everything was perfect except they mad me late for my next flight and I have missed my flight to Bahrain, and I went to the transfer desk they mad me wait for 6 hours to the next flight, in addition I didn't receive my laggege till now who is responsible for this? I feel upset and this is not good for you repetition I made a complain on this case"

Plussat: "Friendly staff"
Miinukset: "Food"

Plussat: "The meal and the service were well above average."
Miinukset: "Sitting on the Tarmac in a very hot plane prior to take-off was most unpleasant."

Plussat: "Very efficient boarding process. Plane was nice. Great legroom. Plenty of storage. Flight crew was helpful and very pleasant. Food was good. They had personal entertainment screens with a wide variety of movies, tv shows and games to play."
Miinukset: "Liked it all. Would fly them again"

Plussat: "Had a horrible experience on another airline the night before. Got this free that flight and booked with Lufthansa a few hours before take off. We were not sure what to expect but we’re pleasantly surpirsed with the entire experience. Definitely would recommend."

Plussat: "The seats are comfortable and the plane was clean and well-presented."
Miinukset: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Plussat: "Great crew, great flight, food and drinks was awesome"
Miinukset: "I don't like the fact that I can't choose my seat from earlier because I a big girl and I like to set in the emergency exist seats so I'm not crush up in the middle seat not comfortable and long flight like that lots of pain at the end of the flight"

Plussat: "Nothing"
Miinukset: "Two hours to unload my luggage!"

Plussat: "Nothing!"

Plussat: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Miinukset: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."

Plussat: "On time arrival"
Miinukset: "Very hot on the plane, food mediocre, flight attendants could be friendlier"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Very long delays"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "Need free WiFi on international flights"

Plussat: "Flight was comfortable. Seats were spacious and leg room was really good. Crew were friendly and efficient. Entertainment was varied and extensive."
Miinukset: "Food was awful. Muslim meals were gross. Need to find a new vendor in Germany. Breakfast was very poor. We were starving when we got to Washington. No snacks were provided. I would prefer a seafood or vegetarian option. Bathroom were filthy. For such a long flight there has to be a backup for dirty bathrooms"

Miinukset: "The seat was getting pushed back"

Plussat: "my favorite airline"

Plussat: "See ath to mun flight comments."

Plussat: "Food was just OK. Crew was nice."
Miinukset: "The München terminal by the gate has two antic wending machine that work only with cash. Nothing around once you pass security in that part of the terminal. Internet wasn't working either. Poor Germans, they lack ideas and money.... Then the plane had issues, we left 2 hours late because some Computer on board malfunctioned. Many people lost the connecting flights. Overall, I will avoid this airport, and flight path in the future."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "I loved being upgraded to premium economy"

Miinukset: "They rescheduled me for 40+ hours of flight instead of the 19 that I had paid for. Instead of flying me directly Turin to Munich, I had to go Turin to Frankfurt, 5.5 hour layover, then Frankfurt to Munich, 13.5 hour layover, then Munich to Denver. 2 of those 3 flights were an hour delayed."

Miinukset: "Call me .food was not good. Had to leave breakfast half eaten. Worried if not spoiled because tasted freezer old."

Plussat: "Entertainment and crew was excellent"
Miinukset: "One flight assistant seemed a bit gruff and impatient compared to the others . Also food was nothing special. We could have used more water offerings and trash pickups during the flight afterwards the cabin was a mess."

Plussat: "On time rout"

Plussat: "The food, the crew, the cleanness and the entertainment"
Miinukset: "N/A"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Crew were nice, helpful, and professional. Seat was comfortable."
Miinukset: "There was a lot of noise during all the flight; people were talking loudly and kids were crying all the time. The online entertainment system was not practical at all and it does not replace a 10" physical screen in the seat."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Miinukset: "seat did not recline at all,"

Plussat: "On time."
Miinukset: "changing seat assignment"

Plussat: "On time"

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Traveling with two kids ages 8 and 10. Kids got cards and a game to play. Also lots of movies and games to choose from in their seat. They loved the flight!"

Plussat: "Lots of movies"
Miinukset: "£20 for unlimited wifi. Ridiculous"

Miinukset: "Spicy food"

Plussat: "Good food and beverages"
Miinukset: "Headphones are terrible"

Plussat: "The flight attendant who brought the vegetarian meal that I had cancelled was quite solicitous and apologetic. I was impressed with her."
Miinukset: "I had ordered a vegetarian meal on the flight from Chicago to Munich. It was largely carbohydrate, not much if any protein, white rice and vegetables (vegetables were good). For the return flight I had cancelled the vegetarian meal, but then on the flight they brought it to me. I indicated that I had cancelled the vegetarian meal about a week earlier, but they did not have enough meals to give me something different. This was a disappointment. This meal too was largely carbohydrate of a refined nature."

Miinukset: "It needs bigger seats More comfortable for far flights"

Plussat: "Everything was top notch… Wi-Fi, food, entertainment, comfort"

Plussat: "Crew was friendly and helpful. Food was sufficient. Enjoyed keeping track of our journey via the on flight information via the entertainment equipment. Comfy ear sets to watch movies and listen to music. Music choices were decent."
Miinukset: "Food was okay, not great."

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Boarding,emtertainment, taking off , landing"
Miinukset: "Food, little room between seats. Not enough fruits . Overall promising experiance"

Plussat: "Thanks"

Plussat: "Crew were attentive and the plane is always a great one to fly"
Miinukset: "Boarding was a joke as it's really bad add there is no real order and business class queue doesn't seem to have business people boarding but everyone"

Plussat: "I really enjoyed food and movies. Great crew members. Plane was very clean."
Miinukset: "Size of drinks."

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "sory, i am not good in english"
Miinukset: "delay in departure, if your fault"

Plussat: "Clean and nice. Seats were more spacious than most. Food was rather good and plentiful. Very very nice."

Plussat: "No much."
Miinukset: "IT'S AN OLD PLANE THAT IS BADLY NEED OF REPLACEMENT. We sat at the gate for almost 3 hours for some radio/electronic problem??.that most consisted of them rebooting the whole elctronics. Something like Microsoft's Vista problems. Food was bad, and aged crew who didn't really care. BAD."

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plussat: "A bit delaye in Departure but ok overall"

Plussat: "See above."
Miinukset: "See above"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Miinukset: "Sound only came out of one ear from headphones"

Plussat: "The blueberry juice is super good!"

Miinukset: "Delay"

Miinukset: "I have traveled all over the world and never had an issue with luggage but finnair lost my bags and have little information on how to help other than a $70 credit which doesn't cover anything."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Plussat: "Comfort?: had a fat neighbor whose elbow was in my robs"

Plussat: "Everything went smoothly"

Miinukset: "announcement in English hard to understand"

Miinukset: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Plussat: "Arrived ahead of time Crue"
Miinukset: "Sales on board"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "..."
Miinukset: "...."

Miinukset: "The meal made me sick."

Plussat: "Blueberry juice. And best coffee I ever had on an airplane."
Miinukset: "Can't think of anything."

Plussat: "Everything well organized"
Miinukset: "None"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "never happened"

Miinukset: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"

Miinukset: "Problem with baggage"

Miinukset: "Cold"

Miinukset: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Miinukset: "at least 10 people were waiting at the wrong gate when they finally announced the gate change. the gate was on the other side of the terminal and nothing was indicated on the information screens"

Plussat: "Pääsin istumaan eteen käytäväpaikalle, kuten varaus oli."
Miinukset: "Pienet lapset itki nousun ja varsinkin pitkään kestävän laskukiidon aikana. Tuohon voisi henkilökuntaa yrittää kouluttaa mitä olisi tehtävissä korvakäytävän kivun lieventämiseksi. Esimerkiksi Malaysia ja Singapore airlines antaa kupit molempien korvien suojaksi paineen tasaamiseksi mikä helpottaa korvakipua."

Plussat: "Video and radio were bad."

Plussat: "Lentoaika lyhyt Helsinkiin myötätuulen takia.Cool."
Miinukset: "Istumapaikkani oli vaihdettu huonompaan minulle siitä mitään kertomatta. Surkeaa."

Miinukset: "Dealyed - One hour"

Miinukset: "God bless Finnait."

Plussat: "Nopea boarding, edullinen hinta, hyvin aikataulussa."
Miinukset: "Istuimissa ahtautta, epämiellyttävä olla kyydissä. Viihde ja internetyhteydet puuttuu kokonaan."

Plussat: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."

Plussat: "Seats were good"

Plussat: "Nice seats, clean spacious airport, nice crew"
Miinukset: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."

Miinukset: "Everything"

Plussat: "Departure and arrival were right on time."
Miinukset: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."

Miinukset: "One hour delay and baggage retrieval also took one hour"

Plussat: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Miinukset: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."

Miinukset: "We had were more than 3 hours late"

Plussat: "Comfortable and spacious seat allowed me to slee most of the flight!"

Plussat: "Nice crews. Flight was on time"
Miinukset: "There is no instant noodle as in Suncafe (menu)"

Plussat: "smooth check in and boarding"

Plussat: "I like the competative rates and on time schedule."

Plussat: "Nothing"
Miinukset: "Lost my luggages"

Plussat: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Miinukset: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"

Plussat: "Short wait"
Miinukset: "Not enough leg room"

Plussat: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Miinukset: "0000000000000000"

Miinukset: "Didn’t get to it"

Plussat: "The employee were professional and nice. Every thing went smooth"
Miinukset: "None"

Plussat: "Mostly everything was fine with the flight"
Miinukset: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."

Plussat: "The lounge"
Miinukset: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."

Plussat: "Fast amd easy flight"

Plussat: "Quik flight"
Miinukset: "The fiod I requested from the menue was not available"

Miinukset: "Very bad transfer arriving from Istanbul at Antalya."

Miinukset: "Very bad transfer arriving from Istanbul at Antalya."

Plussat: "Wonderful flight. Everything was Handled well by flight staff"
Miinukset: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"

Plussat: "We got where we were going safely"
Miinukset: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."

Miinukset: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."

Plussat: "Staff was nice"
Miinukset: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"

Plussat: "Cost was reasonable."
Miinukset: "Often it has delays."

Miinukset: "Delayed 35 minutes"

Plussat: "Good flight overall and crew good"
Miinukset: "Left half hour late otherwise satisfied"

Plussat: "customer service in general.."

Plussat: "Plane was veryClean. On time. Staff were very frindly"

Plussat: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."

Plussat: "efficient boarding"
Miinukset: "seat a bit worn out. luckily it was a short flight"

Plussat: "Everything perfect I Like the sun express"

Miinukset: "More movie choices. Food okay for the price."

Miinukset: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."

Miinukset: "It was perfect! Short flight but the crew very professional- handing over deinks food and even candies!"

Miinukset: "You must arrange for checked baggage and meals on the website at least a day before the flight, or pay $100 per bag at the airport and be left without food or water . Only saved by buying small snacks and water on board."

Plussat: "The seats were comfortable, and I like the large windows with the tinted glass."
Miinukset: "The boarding procedure could be better organized. Also, I don't like the idea that even water has to be purchased with a credit card."

Plussat: "Flight left on time and landed early and flight was very smooth overall"
Miinukset: "Boarding and flight attendants could be more polite and professional"

Plussat: "The new aircraft"
Miinukset: "The meal was cold, the entertainment service was lacking content. The crew were cold and not interested in serving passengers needs."

Miinukset: "Delay"

Miinukset: "the seats in business class did not become flat like in other airlines.not very comfortable for sleeping."

Miinukset: "I PAID for food and never got my food. I booked my ticket in February and sat at the end of the plane near the bathroom and those were not the tickets I selected. My wife wanted water and a blanket and they charged us for both and never gave her either one. The worst flight ever. I will now reconsider using this airline"

Plussat: "Friendly staff as always, and more leg room than most budget carriers"
Miinukset: "They announced a 10 minute delay, which lasted for two hours without passengers getting any information, and had to take the bus a long way as the plane had somehow ended up at the other side of the airport. Then once boarded, we sat on the tarmac for at least 30 minutes."

Plussat: "On time and helpful stewads."
Miinukset: "Not serving meals to everyone. Ipaid more fir my ticket so I had a hot meal but my daughter and granddaughter had no food. They bought a salad and sandwiches. So bad almost inefible. How can a French originated flight made such bad food."

Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"

Miinukset: "I didn’t like that they don’t even offer you water it you didn’t pay the $45 for the meal plan."

Plussat: "the price.....new clean plane"
Miinukset: "Customer service...... no clear policy for reservation change . to return one day earlier than originally booked I spent hours to get somebody on the phone and when i got a philippino he put me on hold for the longest time (probably working on a rice field!!) and than told me to buy a new one way ticket. If it is a non changeable tkt......SPELL IT OUT TREMENDOUS PROBLEMS PASSING IMMIGRATION IN EWR. 2 1/2 HOURS IN SEVERAL CONSECUTIVE LINES !!!!!!"

Plussat: "The crew from the gate/customer service desks to the flight crew were very nice, Norwegian is very lucky."
Miinukset: "My flight was delayed by almost 6 hours. For days I received alerts about it being my last chance to upgrade my flights. Many hours before my flight they knew the flights were delayed yet I did not receive one text or e-mail to let me know. I was at the airport for 9 hours. 9. Worst part is that I'm not even the only one."

Plussat: "Nothing"
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."

Plussat: "Service and overall experience was outstanding."
Miinukset: "Nothing"

Plussat: "It was very good experience. 0 complaints from me."
Miinukset: "Everything went well."

Plussat: "Staff was pleasantly helpful and friendly."
Miinukset: "Window seat was uncomfortable, and plane was hot,as if the a/c was turned off."

Plussat: "Love the planes (boeing 787)."
Miinukset: "A few of the crew members (one woman in particular) were very rude to people that were just asking about immigration forms etc. Her attitude sucked. The announcement volume was low as well so the crew could've been a bit nicer about the questions. Not thrilled with not even being offered water once during an 8 hour flight. I've been flying first, business and economy plus on American alot for the past few years and was u aware that this was a discount airline when I booked. Like I said, I love the new planes but I'm going to spend the money and have a nicer crew with water and a meal for international flights (I flew Stockholm to NYC)."

Plussat: "There was really nothing to like except for the price."
Miinukset: "No leg room. Cramped seats. Had to pre order horrible food. Everything extra. We ended up paying so much extra that we could have flown Virgin Atlantic for the same price after all the ads ins."

Plussat: "Nice, clean plane."
Miinukset: "1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!"

Miinukset: "Our original flight from LAX to Norway was delayed 3 hours and caused us to miss our connecting flight to Iceland. The travel site was able to provide accommodations. Our return flight from Oslo to LAX was another bit of a hassle. We were each questioned by Norwegian Air employees. They were very strict about our luggage but not informative and inconsistent in the way they dealt with each of our luggages. They were also rude about it. When it was time to enter the gate, we were questioned by the same employees again. It was a waste of time and also unfair because we realized not all pssengers had to go through the same process we did. I won’t fly Norwegian Air in the future."

Plussat: "The plane is new and the entertainment system was great"
Miinukset: "The seats in economy are extremely close together and difficult for a long overnight flight. Beverages are not offered but they will bring a cup of water if you request it. Check in was a disasters and took a very long time with 3 different check points and a lot of angry customers."

Plussat: "Great leg room considering it's a short flight."
Miinukset: "Rude staff."

Plussat: "Nice flight on a very nice plane."
Miinukset: "Baggage handling on the way back was rough. Wrecked my new suitcase."

Plussat: "The plane itself was quite nice."
Miinukset: "After a 5 hour delay, we finally started boarding. We were loaded in buses and taken to the plane. When we got there they told us there were technical issues. They left the heat in the bus running at 27 C for about 10 Minutes. People were banging on the doors asking to open them. Finally they turned off the heat. It was not fun."

Miinukset: "Hot pile of garbage of an airlines. Charge you for everything - food (which is still gross), bags over 10kg. Newish plane but seats on top of each other in economy."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic."
Miinukset: "Film selection wasn't the best, but you can't have it all."

Miinukset: "Not everyone was offered food or drinks. I had food and drinks. But my friend who sat besides me didn't get anything."

Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("

Plussat: "The new airplane was very nice. The entertainment movie selections were amazing!"
Miinukset: "Our flight boarded late and took off late. Then, I had paid for two meals on my flight. When they came around and delivered food, they skipped me. I was the window seat so I politely waited for the people next to me to finish eating their meals before I asked them to get up. I went to the back of the plane and told the flight attendant. They apologized and said I was supposed to get one. They kindly allowed me to order snacks for free off of their menu. However, when the second meal came around, I was skipped again. I then had to alert the flight attendant again. I was surprised that they would forget my meal a second time."

Plussat: "Every trans-Atlantic flight I've had with Norwegian has been on a Boeing 787 Dreamliner, which is an incredibly comfortable airplane compared to current standards. Ventilation and lighting are superior in a way that I doubt can be corrected on older aircraft. Norwegian's crew are *superb*. I've never had such snappy service on an aircraft; ordering via the built-in touchscreens is quick and straightforward. Also, I pre-bought the meal for a 7-hour flight, and it also came with a snack near the end, and each came with a drink."
Miinukset: "The food is not as good as Turkish Airlines. I don't think you can order anything but snacks and sandwiches if you don't pre-order, which isn't very enjoyable on a trans-Atlantic flight."

Plussat: "The crew was very nice, there were movies to watch, boarding was easy and the flight didn't have any problems in general"
Miinukset: "Seats are on the smaller side and it was a long trip, I asked about food and the flight attendant told me there wasn't any service so I bought a sandwich, after that we got dinner."

Plussat: "The flight was smooth and easy."
Miinukset: "The longest wait I have ever seen to get passport reviewed. I am sure people missed their flight. There was no sense of urgency, no information, once I got to the gate the sign said Gate Closed. Luckily they were still boarding but bette, no any communication would have been better."

Plussat: "The food was fine, but not really enough. Beer was available but not wine."
Miinukset: "The crew was indifferent and the boarding was disorganized. At the last minute I had to have my bag checked and wasn't given a receipt and my boarding pass was temporarily lost."

Plussat: "Plane was state of the art. I particularly liked the capacity to 'dim' the light that came through the window as opposed to going from one shade to the other. The seats were certainly comfortable. The staff looked sharp & they were friendly & diligent. Entertainment offering was filled with a variety of films & shows. I was also pleased with the fact that there weren't any delays. Restrooms were equipped & clean."
Miinukset: "I was bummed to stumble upon the announcement that Norwegian decided not to renew their service with the SJU airport. IT opened a cultural exchange that would be great to continue."

Plussat: "Boarding"
Miinukset: "NO WI-FI"

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Plussat: "Crew was nice...seats comfortable. Flight was about 11 or so hours such a great flight i slept most of the time. Great flight"
Miinukset: "Boarding took way too long causing our flight to be delayed for an hour"

Miinukset: "cramped seats"

Plussat: "Nothing"

Plussat: "Wifi"
Miinukset: "2hours delay with no explanation. Crew not nice, couldn't get a glass of water after waiting for over 2 hours at check in and running to the plane. No movies, music, or anything. No space, not enough toilets."

Plussat: "The plane is new. Cool technology and lots of movies. Windows darken with a switch."
Miinukset: "Food and drinks are very expensive. Pre-buy all your food and drings."

Plussat: "Really liked the entertainment options, the bigger windows and the flight tracker"

Plussat: "Delay of 1/2 hour which is the shortes imate delay on 3 Norwegian flights in 3 weeks."
Miinukset: "No leg room on plane. No boarding process. Food at a fee including water. Furthest gate from terminal. No connection information. No ground staff to address delay of next plane."

Plussat: "Free wifi, greats snacks and amazing service!"

Plussat: "Nice bathrokm"
Miinukset: "10 hr flights with No Wifi, entertainment system is bad and the not only do you pay for everything you get on the plane including water, soda they won't even allow to order it until after people who have pre-paid for meals have been served. Nowhere does it mention that when your booking the flight. Flight attendants barely speak English. It was a nightmare. Never again"