Albany hotellia

Plussat: Rooms, staff, location

Miinukset: For the money the room cost, the breakfast could be better.

Plussat: The service was outstanding and the bed was so comfortable.

Miinukset: Everything was good

Plussat: Clean! Quiet! Around so many food options! My tv didn’t work in my room but that wasn’t a huge issue for me. The bed was comfortable and the staff were very nice! I plan to stay here again if I need to for work!

Plussat: The staff was very friendly helpful, and the waffles were on point!

Miinukset: I thought the price was a little high.

Plussat: It was beautiful !!!!!

Miinukset: No bacon at breakfast

Miinukset: Excellent employees, very nice. Great place to stay. Clean & comfortable....

Plussat: This hotel was in a nice place close to a lot of food places and the mall is in walking distance. Very clean staff was also very helpful.

Plussat: Everything was great

Miinukset: Nothing at all

Plussat: It was a very good hotel the room was great and the view. Very friendly staff will stay again

Plussat: The staff, very clean room, the bed/pillows was comfortable and there was no bad odor upon entering facility.

Plussat: It was a comfortable stay, although we weren't in the room much.

Miinukset: The size of the room for the price was considerably small.

Plussat: Very impressed with this facility and the staff. Also, the breakfast was excellent--far better than the standard breakfast fare in most hotels.

Plussat: Staff was very helpful and polite. Checking process was smooth.

Miinukset: Only one elevator was working.

Plussat: The front desk clerk (Betty) was exceptionally professional.

Miinukset: Lower priced accommodations.

Plussat: The comfortable beds

Miinukset: Toilet ran the whole time and service staff were rude. We had a late checkout. Staff banged on the door and walked off when we said this. No apologies were given. Staff rolled her eyes.

Miinukset: Guests aren’t allowed to use HDMI anymore.

Plussat: Check in was quick and easy. The staff was nice and helpful. The room was clean and comfortable. Adequate parking. The pool look very inviting. Breakfast was good. Very happy with my stay.

Plussat: The most comfortable beds, clean facilities and rooms, excellent location!

Plussat: Room was great

Plussat: The breakfast was well prepared. The beds were comfortable. The staff was SUPER HELPFUL AND FRIENDLY.

Miinukset: The elevators were out all weekend and someone was literally stuck in the elevator screaming and beating on the door. Myself as well as others (elderly couple) had to take the stairs to the third floor. There was drywall dust was all over the first room I slept in the first night of my stay. I had my 4 month old grand baby with me and that was not a good experience with the stairs at all! Staff was super amazing and tried to accommodate me to the best of their ability. However, being a fairly new construction, I did not anticipate those type of issues.

Plussat: Everything nothing to complain about . Awesome staff

Miinukset: Everything about my stay we're perfect

Miinukset: Assignment of handicap room through third party should never be allowed.

Plussat: Location

Miinukset: Limited parking

Plussat: The room was big and spacious and I liked that it had a coffee maker refrigerator and microwave. Although WiFi was free I really didn’t need it with my plan.

Miinukset: With the cost per night, it would be nice to include a free breakfast

Plussat: The staff were excellent, very friendly, and helpful. Our rooms were clean and comfortable.

Miinukset: One of our trash cans had trash from the previous guest, but that was not a big deal to us.

Plussat: Everyone that work there from check in, housekeeping, the people serving during our dinner for our family convention had excellent customer service..Hilton Garden is the best hotel we've been to for our family conventions ..

Miinukset: No

Plussat: The staff was very nice and welcoming

Miinukset: Nothing

Plussat: The staff and breakfast were amazing

Miinukset: The booking site says indoor and out door heated pool and jacuzzi there was only ONE pool it was OUTDOOR it was COLD no heated services NO jacuzzi and the outdoor pool was FILTHY and full of bugs!

Plussat: Very friendly staff - speaking primarily of front desk and housekeeping

Miinukset: No

Plussat: loved the idea of food cooked to order and the bar in the Hilton garden.. didn't have to leave and the bartender was great explaining and giving advice on the food.. the wings and ribs were great! thx

Miinukset: i seen one price... made the reservation... told another price once we got there.. charged a totally different price(lots more money) now waiting for everything to post to my account to check actual charges.. and the small slippery tub!

Plussat: There is nothing but good things to say about the location and my visit. If I am ever in this area again I would only stay at this Hotel. I would recommend this place to everyone. Awesome time and hearing the Ray Charles music across the street was perfect.

Miinukset: NOTHING. THIS WAS A PERFECT PLACE FOR MY WIFE AND MYSELF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Plussat: Great customer service associate

Miinukset: Nothing

Plussat: Bed was comfortable

Miinukset: The room was not advertised as being handicapped and it did not have a handicapped signed on it, but it was a handicapped room. The shower had only a curtain and no tub, so the bathroom flooded entirely when taking a shower. We had to use all the towels given to us to make the floor safe to walk on. I feel like this was a hidden handicapped room and certainly not what I paid for.

Plussat: Always a sweet place to stay.

Miinukset: Our door to our room kept getting stuck...it took a lot of muscle to get it open (room 157). Also, other rooms slammed their doors to shut them, making it quite noisy. I’m not sure if it was because of faulty doors or just ignorant people.

Plussat: Bed was nice. Hotel was near the graduation venue.

Miinukset: I booked two room for that night. Hotel claimed only one came over. They found 2 rooms at the back of the property ,no where near the pool like my original reservations were. They claimed booking.com send only 1 room reservation but would not take my confirmation number or look at my confirmation email. The clerk claimed that this happened to her before using booking.com. but since they canceled my reservation with booking and created a new one with them l wonder if it's just there way to get more money. Would like to know. The bathroom toilet had dirt and dust floating around in it as if the maid swept and put it in the toilet but didn't flush. My grand daughter killed a roach in the bedroom area. If another hotel had been available l would have left. No such luck due to graduation. I won't be back.

Plussat: It is a nice older motel that has been fully refurbished and is a nice little place to stay. Breakfast was good, just far for us to walk to in the heat.

Miinukset: The worst thing was the mattresses, they were really bad. Unfortunately they are very important, so I didn't sleep much at all. Please make that a priority and replace them with good firm mattresses very soon.

Plussat: Location was great. Parking outside was just outside the door.

Miinukset: It lacked cleanliness and attention to detail. There was hair on clean sink. The bed squeaked terribly and sank when we got into it. We were so exhausted we slept ok despite the mattress.

Plussat: Nice stay over. Neat place.

Plussat: I didn't get a chance to enjoy breakfast but it's nice it was included. I also liked the free drink offered.

Miinukset: I can't say anything needs to change. It met my needs.

Plussat: Staff was extremely courteous and helpful. Location is also great.

Miinukset: Appearance from the outside, some of the room doors needs touch up paint.

Plussat: Yes the,food was great my kids loved the wafflescouldn’t eat enough my matter didn’t bother no then out as

Miinukset: Everything.i asked L

Plussat: Grounds were really nice and couldn’t have been more conveniently laid out- especially when traveling with a pet. The rooms are updated and very comfortable- the bed was very comfy. The staff was extremely accommodating and went above and beyond to make sure we were satisfied. I was unhappy with my meal the first night and they re-made my filet and the manager of the restaurant, Matt, actually re-delivered my meal. Even the maintenance man that stopped in to fix the cable that I accidentally knocked off commented that he hoped I was enjoying my filet. And, with our dog in our room, it was much easier to work with the housekeeper to just switch out what we needed every day. This was a great experience and I would recommend this property to anyone traveling in the area.

Miinukset: I can’t find any negatives to comment on.

Plussat: Staff was super nice, loved the little pub, bed was extra soft and comfy, overall very good stay.

Miinukset: Ac didn't get cold enough, towels were really rough.

Plussat: The breakfast was nice. The room and pool was nice.

Miinukset: The paint was wet in my room.

Plussat: Good for the price

Miinukset: The Facility needs more space for parking. Bigger vehicles take up 2 parking spaces.

Plussat: The size of the Room and the confort of the bed was great!

Miinukset: I discovered a dirty washcloth hanging on my shower bar.

Miinukset: No complimentary breakfast, with the rates of the rooms, breakfast should be included

Plussat: There were two young ladies that worked the front desk, they were exceptional. They tried to accomodate me as best as possible.

Miinukset: Roaches crawled out of my refrigerator upon opening it, there were roaches crawling on the walls and the light by the sink was out. The manager never spoke to me the entire time, even after I sent pictures to her staff, I felt as if she didn't care.

Plussat: Did not eat at the facility because we did not pay the rate that included breakfast. The location is good...very close to everything.

Miinukset: The cleanliness of the hallways was not good. Needed ice, but the ice machine on our floor was out of order.

Plussat: Location, friendly staff

Miinukset: no

Plussat: The only thing going for this place was the friendliness of the staff.

Miinukset: Everything, this was the worst courtyard I have ever stayed at and will make me question my next, if any, bookings with a courtyard. This is normally my hotel of choice so it’s a shame the letdown. First room I checked into was stifling hot with a broken AC and none of the trash was emptied. Beer bottles and q tips left in the cans, disgusting. Also, the elevator smelled so bad from the carpet being so old. Food was terrible which is unlike other courtyards I’ve stayed at. Rooms were dated, bland, and just miserable. It was basically a days inn with a courtyard price. Not happy at all with the stay and how much I paid. I talked over the phone with a rep about an extended stay for business prior to my arrival but I will be taking my business down the street.

Plussat: The staff was great, the hotel was clean.

Miinukset: The elevator wasn't working. We could hear the noise from the hallway.

Plussat: Not very much

Miinukset: We had to enter the back door which was proper on with a tool to go check into the hotel. The lobby was blocked off looked as if they were doing some construction to the front of the hotel. Anyone could have entered the property at that back door. The room was stink. Old musty odor. But the staff was nice. That was the only good thing about it. Next time I will definitely book another hotel.

Plussat: Location. I actually stay at this hotel.most time that I am in Albany.

Plussat: Facility was clean. Location and proximity to shopping and eating was great.

Miinukset: Building was undergoing renovation. Lack of ample amount of towels. No ambiance. Mattresses were too hard.

Plussat: The place was clean.

Miinukset: But the room needs carpet freshener on it.

Plussat: Friendly staff, workable space, good breakfast and ample parking, additional entrance and exit from hotel. Many restaurant options in the area.

Miinukset: Bistro restaurant onsite only served breakfast and dinner. Having to pay for breakfast. Room set-up angle of TV and space.

Plussat: It was clean and in a convenient location.

Plussat: The ladies at the front desk were very nice.

Miinukset: Noise leave from the other rooms, beside and above as well from the table right under my window at the pool deck was unbelievable. The floor in the bathroom was nasty. The pull out had stains on it.

Plussat: Staff was great and the free breakfast was awesome

Miinukset: Exercise room is a joke!!!!

Plussat: Facility very comfortable.

Plussat: Location

Miinukset: Bathtub was filthy. Brown ring around they tub. Black stuff in the bottom of the tub

Miinukset: I hate that this room was so expensive for such a non-tourist, crime filled destination such as Albany GA. During this same business trip, I will be staying at other locations on Georgia's coast and barrier islands for $105-$120. I will also be staying on river street in Savannah for three nights for $440. If I ever have to visit Albany for work again, I will stay in another town for cheaper and commute a further distance to my meeting. Will not book this hotel again.

Plussat: Beds were comfortable

Miinukset: Bathroom were a little run down

Plussat: The breakfast was wonderful! Staff was friendly and accommodating. The room was a nice size and had very nice amenities.

Miinukset: The bathroom sink was not clean, there was black stuff up under the rim. The floor in the bathroom was not clean. The sofa bed had a large yellowish/orange stain on the mattress and there was no linen or mattress pad on the mattress of the sofa bed. I called for linen and it was brought up right away. I used Lysol, put the sheets on the bed and I always bring my own sheets, so I put my sheets on top of the 2 hotel sheets that was brought up by the front desk person. The furniture was very dusty, the floor behind the end tables had debris and thick dust. The room was not clean at all. There was only one extra blanket in the closet and it did not look clean. If the staff is trained to clean properly, I would give this hotel 5 stars.

Plussat: The hotel staff was great. My sister in law had fractured her heel on our way to the hotel (not at the hotel, but on the drive there) and was needing a wheelchair. The hotel had one and let her use it for entire weekend. This allowed her to easily attend our family function. Breakfast was good, though the area is a little small to accommodate a large group.

Plussat: Clean!!

Miinukset: Had an issue with the tv

Plussat: Bed

Miinukset: None

Plussat: The hotel was beautiful! I thought the location and the room was excellent. I did not know that there was a small kitchen area which it a SUPER STAY!

Plussat: Location.

Miinukset: The sheets made me itchy. I dont know whether it was because the sheets were not clean or what.

Miinukset: There was blood on the pillow in the bed

Plussat: Location was good

Miinukset: Hallways smelled, people very loud outside our room at 3am.

Plussat: We went to my step-daughter's graduation in Albany & the hotel was only 10 minutes away from the venue. It was located near a lot of restaurants, shopping & entertainment. We ate a delicious free breakfast both days of our stay. We thoroughly enjoyed..

Miinukset: Hotel was great. We had no problems.

Plussat: I loved the grits. They were so good.

Miinukset: Watery eggs. :(

Plussat: Location / housekeepers and staff very welcoming and sweet!!

Miinukset: They kicked a woman out of a hotel who has a child because they found drugs in her room but never called the cops or anything. Even though the women was clearly on drugs. The staff told us she was a prostitute And that she was sleeping with these men in the hotel for money for drugs!! On top of it this women has a little girl with her. They never called the cops.They have cockroaches, silver fish and pitcher bugs in the room!!!! My husband and my two kids were staying in the room but they only would give us two sets of towels. Each time I asked for extra they said we had to go all the way down stairs for extra. The pool is green and gross. So disappointed!! Never again. They also had these odd men who would stay here and wink and try to talk to my niece and I. Gross and over it !! Can not wait to leave.

Plussat: Close to restaurants!!

Miinukset: Booked 2 rooms with 4 people in each room, staff only provided 2 towels in each room!! When asked to provide more towels we were told there weren’t any more available until house keeping comes back in the next day!! There were also multiple dirty wash rags left hanging in the shower!!

Plussat: Pleasant atmosphere the breakfast was delicious and great room nice and clean and roomy

Plussat: Room were spacious and confortable.

Miinukset: Restaurant only opens for certain hours. I asked for a wake up call and didn’t get it.

Plussat: Location was good, beds were comfortable. Breakfast was good.

Miinukset: Hotel had a old smell, and the room had the same smell once we got in it. Rags were dingy and old

Plussat: It was clean

Miinukset: The bed was lumpy and horribly uncomfortable.

Plussat: Everything

Miinukset: Everything

Plussat: I love that the hotel is by everything restaurants the mall great you can walk if no car!

Plussat: Bed was great

Miinukset: Breakfast was not good

Plussat: The staff here are extremely friendly and helpful and everyone seems really down to earth.

Miinukset: I saw a cockroach right when I walked in the bathroom that I immediately killed it but I think because it was one of the first things I saw, it changed the tone of my stay there. After the roach, I was looking over my shoulder and felt like if there was one there had to be more. The room also had a musty smell and there was some kind of liquid on the floor in the corner of the room. Still, the staff was super nice and I liked the location but my stay just wasn’t a great experience.

Plussat: My stay is always great.

Miinukset: I have stayed at the Baymont several times. Everytime I have enjoyed my stay and everyone has always been so pkeasant.

Plussat: Breakfast was good. Location was excellent near the Mall and all major restaurants.

Plussat: Friendly and professional staff

Miinukset: First room given smelled like smoke even though it was supposed to be non-smoking

Plussat: It was very clean.

Miinukset: House keeping kept coming in at 8am and knocking out door, yesterday the lady knocked while we were sleeping then she just opened our door without our consent . (No Privacy). No restful sleep get a lot of interruptions in the morning. Or you’re scared they’re just going to open the door whenever they like. I was not pleased, then they rush you out of there no patience.

Plussat: Close to shopping and restaurants. It's also easy access to major roads in and out of Albany.

Miinukset: The only issue was that the bed in my room was slanted at the head of the bed. Had to sleep at the bottom. The bed was still comfortable, I just had to make a small adjustment.

Plussat: Great location

Miinukset: The bed was too soft

Plussat: Can't really say much we checked in late.And left early in the morning!!! But must say the bed was comfortable,Shower could have been hotter but was clean.Room was quite. Enjoyed our short stay and will book there again when we come back to the area.

Miinukset: we chose this hotel because of the pool. It had a closed sign on it, for the 2 days we were there. Very disappointed.My husband had a meeting all day so I was going to stay at the pool. The day we left someone was cleaning the pool. It also looked green.

Plussat: The staff was jovial and very pleasant!!!

Miinukset: The bathroom sink looked very old without a stopper

Plussat: Front desk was nice.

Miinukset: The housekeeper brought me wet sheets to put on my bed and towels two times no phone in my room. Same thing for breakfast gravy and biscuit ask her to cook some grits didn't do it..

Plussat: The room was ready on arrival and we were warmly greeted by Chris who was very friendly and helpful. Great grits!

Miinukset: Water fountain in hall (floor 2) wasn’t working and the fountain in the gym was hardly a trickle. Noise above our room was loud walking and stomping. Dining chairs were filthy. Eggs were watery.

Miinukset: The bed was lumpy and hard I did not get any rest or sleep.

Plussat: The staff were very friendly!

Miinukset: Only one of our lights worked in the room.

Plussat: Older property in the process of being renovated but the condition is more than offset by amenities and a superior staff. We would cheerfully stay there again.

Miinukset: Property simply needs to be renovated (which is being done).

Plussat: Breakfast good, location excellent, front desk staff very friendly, and kids love the cookies and popcorn.

Miinukset: Toilette wasn't clean good , sofa bed was on a bad condition was hard to sleep there.window all fog we couldn't see anything.

Plussat: Nothing

Miinukset: The room wasn’t clean at all. Stains were on the bed sheets and covers, and hair was all in the toilet and bath tub. I am literally disappointed and will never book here again. Kids were running all night long above us and the noise was totally aggravating. The walls are super thin, and you can hear everyone’s conversation. This was the worst place I’ve ever stayed in!

Plussat: The Staff was AMAZING!! ALL OF THEM! They all seem to love what they do. Anything we asked for, they made sure we had it! We were here because of Hurricane Dorian. Our home in Florida was evacuated. We would definitely come back here and recommend this hotel. But please, fix what's broken.

Miinukset: The carpets were dirty with many stains. Also stains on the chair in our room. The steps on the deep end of the pool was missing the bottom step and the two remaining are very wobbly.

Plussat: Front desk ladies were great! Maids and breakfast staff were also very nice. Breakfast was hot, varied, and tasty. Quiet rooms. Restaurant next door. Movie theater is within walking distance.

Miinukset: WIFI slow.

Plussat: Breakfast was awesome and the location was perfect. I was close to any place I needed to go.

Miinukset: Only issue was the door didn't close all the way unless I pulled really hard a few times.

Plussat: The location

Miinukset: Bedside table was missing and carpet was wet on the side of bed where it should have been

Miinukset: Did not have a phone in my room the whole time they kept bringing me wet towels and lined to put on my bed had to tell the employee to move her car and the breakfast was the same every day when the guest left the table she never clean it off. Hotel front desk was ok. The manager act like he did want to hear what I had to say.

Miinukset: It was roaches in the room.

Plussat: The staff was friendly, good location

Miinukset: no hair dryer, or coffee in room, narrow parking, no breakfast; had to ask for extra towels - only 2 in room

Plussat: Nothing

Miinukset: The front desk worker lying in my face and not honoring our reservation had given most of my group rooms away. Everyone was at location before 7 pm. The rooms cost higher than reserved. No chairs in rooms. Had to ask for towels for only put two sets in each room. Not all electrical sockets work in each room. Please bring bug spray and disinfectant.

Plussat: Location

Miinukset: Loud Neighbors

Plussat: you all ready see what i worte

Miinukset: the compamy that stays on the propty

Plussat: Pool area combined with the courtesy and attentiveness of the desk staff. I highly recommend this location to anyone stay in Albany, GA.

Miinukset: A/C. Unit kept us cool but it was not necessarily cold. I'm usually cold natured so it was acceptable to me. I'm sure anyone else would have complained.

Plussat: Was not given any information about breakfast or anything pertaining to food. The beds was okay. The linen was clean but the comforter was thin like a sheet.

Miinukset: The A/C did not get cool, it only blew air like a fan no matter how many times I tried to adjust it. Although the room appearance was clean there were roaches in the room and refrigerator, the room also had spiders. It was as if the room had not been used for quite some time.

Plussat: The beds where fine

Miinukset: They did not give me my Senior discount and there was a rat around the bottom of the steps outside. Also the microwave did not function right. Would never go there again.

Plussat: Out date and need of repair.

Miinukset: Dirty floor ,toilet paper holder falling out of wall ,bathroom door half painted ,towels had holes in them.

Plussat: Nothing about experience here I liked!! Poor manners by staff. Guests loud and hanging on balcony smoking yelling and property management done nothing. Requested for first floor and was given second floor. I asked what good too request for and manager replied too make u feel good!!!

Miinukset: Everything!!! Don’t ever stay here!! Unless u like dirty linens, rude staff and guest hanging out on balconies smoking

Plussat: It was a conveniene location. There was a dinning table.

Miinukset: There wasn' t a coffemaker in the room. Wi-Fi signal was weak.

Plussat: It is located in a good area, and within close proximity to retail stores (5-10 minutes) and ASU (15-20 minutes).

Miinukset: I feel like the floors could have been cleaner. Our room had tile floors. They felt like there was a residue on them, possibly from whatever cleaning product they are using.

Miinukset: Poor breakfast set-up. Not really continental breakfast at all. I had to pay extra cash to get a room on first floor because of availability.

Plussat: the staff was very helpful.

Plussat: Location was ok

Miinukset: Room was rundown, smelled of cigarette smoke, overall was a unfavorable experience.

Plussat: It was good for the price.

Miinukset: No

Plussat: The bed was very comfortable to sleep

Miinukset: The bathroom tiles were dirty the bathroom counter top corners needed cleaning,the toilet bowl had ring stains,the wash cloth and towels were ding,the carpet were dirty,yet it didn't smell.

Plussat: It was decent, no complaints.

Plussat: The rooms wee clean.

Miinukset: It is not in a very good location, but I didn't have any problems.

Plussat: Staff and location, (with reservations)

Miinukset: WiFii out up and down, called front desk, they give me a tech service, that called back four hours later. Housecleaning knocking on the door at 6 in the morning. Locations in area where lots of homeless, other people knocking on the door,

Plussat: Rooms were better than I expected. It was decent.

Plussat: Location

Miinukset: You advertise this hotel has breakfast but it has not!!!

Plussat: The room was clean.

Miinukset: Very run down. Sheets were worn out; pillows were pitiful. One lamp was held together with a rubber band and there was a power strip because there weren't enough plugs. The breakfast area doubled as a storage room. Only cereal or toast for breakfast.

Plussat: It was bad, the decor was a little outdated but it was clean and I felt safe. The price could be a little lower though.

Plussat: The staff was very nice, the room was excellent very clean even though they're going through renovation my stay was wonderful. Will use it again when I need it.

Miinukset: There was nothing that I didn't like.

Miinukset: Advertised with restaurant and there is none

Plussat: Location was great

Miinukset: Room was dated, bed was noisy and uncomfortable. Room door was hard to open.

Plussat: The food made you feel like you was at home

Miinukset: There was cockroaches crawling on the wall and due to the heat change you have to blast your a/c so your item's won't get damage

Miinukset: Fumigate the rooms there were roaches. Order more facial and bath towels because the staff was complaining that they didn't have enough. Add anti-slip and grips in the tubs because they are slippery, I fell.

Plussat: It was good

Miinukset: Everything great

Miinukset: Carpet in the breakfast area was filthy.

Plussat: I did not eat breakfast.

Miinukset: The room was poorly cleaned. My feet were covered with dirt from the dirty floor. A friend stayed at the same hotel on the same day (RM 240) and he had bugs. He was greeted so rudely by the check in clerk. She billed his credit card for a charge of $50, although, he only stayed 25 minutes past check out. We both asked for an extended check out and were denied. She spoke very rudely to him. Also, when my friend told the check in clerk about the bugs, she commented that that should be expected in GA.

Plussat: The room was okay.

Miinukset: he experience was horrible. When I arrived I was told there was $100.00 Deposit because I was paying in cash. There was nothing on the website that indicated such. To me that is false advertisement and needs to be put on the website if that is the case or the hotel policy.

Plussat: Hotel was extremely packed and no parking. The man working went and moved his car to give me a space

Miinukset: Very dirty. Doors were filthy. Stairs were dirty.

Plussat: Quiet

Miinukset: the cleaning , i found a pair of womens underwear under my pillow . and breakfast was okay besided they had no breakfast meat it was only sausage gravy

Miinukset: The toilet wasn't clean..mold in shower...coffee was left in machine..it was obvious that they didn't clean that room. The staff said they didn't have clean towels to replace ones in the room. As a technician, I also noticed the A/C was set at a fixed temperature and the wall controller was there for show.

Plussat: The desk clerk was very friendly and helpful. Don't remember the name, but we checked in about 5:30 on the 10th of April.

Miinukset: The hotel was old and worn some. The breakfast was very minimal.

Plussat: I can't honestly say anything, after being woken up to bed bugs chewing on my family in room 100. When we turned on lights to investigate, not only did we find bed bugs, but the room was filthy & there were other bugs! This was the first stop on our trip & we had to turn around & go home!

Miinukset: We arrived late, close to 11pm, woke to bed bug bites! Husband caught one, I identified it as a bed bug, took it to front desk staff, they refunded our stay & provided dated receipt! Was told they didn't know when management would be in to address issue, and no other room could accommodate my family's size. We packed up and left because husband had allergic reaction had to seek medical attention, had to throw away luggage, contact local health department & abandon our vacation. Nightmare! My special needs son's bites began to show two days later. Took him to Dr., Who identified the bites as from being bed bugs and was prescribed a cream. Had to call an exterminator who comes weekly to check our home. A stay here is not worth the risk. It's cost us $2,000 so far!

Plussat: Staff

Plussat: The lady at the check-in desk was very friendly and efficient.

Miinukset: My room had crumbs the size of nickels on the floor when I got there.

Plussat: The staff was excalent

Plussat: Spacious room. Close to stores. Airport

Miinukset: Windows actually open. I was on first floor, that was a concern for me as i was traveling alone

Miinukset: There were bed bugs and bites on my legs and arms. I had to ask staff to change my sheets due to same spots on the pillow cases...

Plussat: My room was clean, bathroom was very clean...which is very important to me and also one of the first things I notice in a hotel!! The cleanliness of the bathroom gets a thumbs up from me. Sizable room, it fit my comfort. Friendly front desk staff. I did not see any bugs at all, great. I am a retuning traveler at this particular location and was once again satisfied with my stay.

Miinukset: There was construction going on within the hallways, I wouldn't say this was something I "disliked", but this construction can be seen as a pro which would suggest the hotel is undergoing updates/installments which would hopefully add onto the benefits of the hotel.

Plussat: Bed was comfy, loved the seating area, i could sleep while my son read his book.

Miinukset: There was pee on the toilet around the bottom so i could smell it when i sat down..wasn't clean.

Plussat: Front desk staff was polite. Price was decent for overall stay. Did not see any bugs (which plays a huge factor for me)! Bathroom spacious and clean. Room size is just as you see in the pictures...spacious as well.

Miinukset: There was what appeared to be some sort of animal hair (I'm guessing dog hair) loosely spread out on the floor between the two beds in my room. It looked like something had been shedding. I was disgusted by this because if housekeeping did come into the room prior to my or anyone's arrival why was the floor not swept?? It was pretty obvious to notice the hair; I was shocked this was overlooked and not cleaned. I found it disgusting, when you go into your hotel room you expect it to be clean, not filled with dog/animal particles...no one wants to eat in their room and have animal hair floating in the air and in their food. On one of the other beds the sheets had faint brown stains that looked dirty. You could tell the stains were past stains and the sheets did go through the wash cycle, but still....DIRTY SHEETS. You could obviously notice the stains without much effort. I went to the front desk to address my problems and the young lady sincerely apologized and even helped sweep the floor in my room and gave me a fresh set of bed sheets. Lastly, it was very hot in the hallway on the second level. The ground floor was cool, but as soon as you went upstairs you could feel the heat strike you...there was no a/c. What I noticed about this is that during the mornings (when housekeeping were making their rounds) it was cool, but by the middle of the day it back to being hot. It was literally as if they only turned on the a/c to accommodate housekeeping. I'm not sure the reason behind this but if there is an issue with ventilation you need to inform your guests.. upon check in you can give a verbal notice or simply even have a sign up giving awareness. The hallway felt as hot as outside, it was rude. I have stayed at this property in the past and never had any issues; I was disappointed by these various things. In the future if I come back into town I will most likely pay a bit more to stay somewhere else because of these encounters.

Miinukset: Bait and switch. Pictures on website

Plussat: The staff at the front desk was extremely helpful to me and very kind. I don't remember her name though

Miinukset: I just wish the side door was locked but all was well

Plussat: Staff was awesome...room was very clean and there wasn't any disturbance at

Plussat: Nothing the place was nasty roach bugs in the hallway and bugs in the room

Miinukset: The location

Miinukset: Bath linens were so thin and small, Hallway noise at night was load all night. And I would not call that a breakfast at all.

Miinukset: The place is filthy. There are cockroaches in the hallways and other garbage in the hallways. The windows have been broken.

Plussat: The cost and in general not bad

Miinukset: Toilet seat was dirty and a roach was in the sink

Plussat: The gentleman who checking me in was fantastic

Miinukset: Mattress

Plussat: I really enjoyed my stay!!!!! Everyone was nice and I always go back

Plussat: The hotel was clean and the staff was curious. Also there was plenty of space to park.

Miinukset: I couldn't rest because people were out in the hallway all time of the night talking.

Plussat: I did not like anything at all. It was as dirty and very uncomfortable.

Miinukset: The hotel was horrible. The front desk clerk was not friendly at all. She would not take anything out of my hand when handing things to here and she sat everything down on the counter instead of handing it to me. The always are very dim. The bathroom was nasty looking and the tub had dirt in it, as if someone had taken a bath and left a ring. Was also given a WiFi code that worked but the WiFi did not stay working and there was no way to call the front desk. Also, the front desk clerk had me going from floor to floor looking for something to drink out of vending machines that was clearly SOLD OUT. It was a very awful experience.

Miinukset: We didn't get the room we expected, when we asked about the room we had seen and was expecting to get we were told it would cost almost 50 dollars more than what we paid.

Plussat: It was near where we wanted to be.

Miinukset: We were in town to run a marathon. Almost immediately after we checked in there was an attempted fraudulent charge on our credit card. We talked to another runner staying at the hotel who had the exact same thing happen- same attempted purchase, same amount. The only commonality we had was this hotel. Also, the hallways were full of loud people at late hours. Our overall experience was horrible. This hotel should not be in business.

Plussat: The front desk receptionist was nice.

Miinukset: This property was nothing like what was online or promised when I booked. The lobby was muggy, hot, and dated. The room was ok but the bathroom was HORRIBLE as well as the towels. None of the employees had on uniforms.

Miinukset: Pillows was uncomfortable need better pillows

Plussat: The location

Miinukset: The odd odor and it smelled smokey. No extra pillows available.

Plussat: The manger Dino is wonderful person very nice and attentive to the needs of everyone

Plussat: It was quiet

Plussat: Close to highway

Miinukset: Bugs

Plussat: The beds was protected in a great way from bed bugs.

Miinukset: I didn't like the bathroom too much. And the hallways are somewhat dim in lighting.

Plussat: Close to the entrance door

Miinukset: The parking lot was hard to get into due to traffic and entrance is in a bad spot

Plussat: Nothing

Miinukset: I put in for a QUEEN bed and they gave me a full size. It was to small for my husband and I. They wouldn't give me another room.The room was by the ice machine and it was noisy all night. It was an awful stay.

Plussat: The location served it's purpose. We needed a place to stay overnight until an graduation in the morning. There were no bugs, the linen seemed clean, the a/c worked.

Plussat: No bugs

Miinukset: The smell was bad.. like urine

Plussat: The bathroom could have been better but other than that it was ok.

Miinukset: The neighborhood was very BAD.

Plussat: Close to family and the only decent hotel in the area

Miinukset: hard mattress

Plussat: The owners are rude and the carpet are nasty. Blankets and toilets are dirty. None of Albany ga motels wash there blanks after someone has done used them.

Miinukset: Let's just say I like how fast check out came.

Plussat: Convienent

Miinukset: Management was not friendly

Plussat: It's was clean

Miinukset: Over charged me for a queen bed single

Plussat: The value and location

Miinukset: Only one washcloth and one towel per guest only 2 of each was provided . I looked saw saw the pool grass growing in it

Plussat: I check in around 3:30’ the room smelled old’ but I had to hurry up and began my day! I put my belongings on one of the Queens size bed because it was two before’ I did not have time to observe the room others it smelled old’ but when I came back later Roaches was everywhere coming out of the trash caned’ all over the counter next to the tv all coming out of the microwave it was too late to complain’ and it was most definitely to late to go anywhere else’ it was nosiest loud conversation and I call the front desk’ to let them know’ but it continued’ I was so disappointed I paid $63 dollars and some change to be disgusted and disappointed never ever will I stay again room #119 was infested with Roaches I want a refund that would be the right thing to do’ give the customer her money back.... disappointed customer service...

Miinukset: Roaches....

Miinukset: Got a smoking room had no ashtray.i did spot one roach crawl behind air conditioning unit.

Plussat: Water temperature OK. Fridge ok

Miinukset: It States pet friendly on internet. They have a sign in lobby "no pets". Too many people just hanging around the building, looks like they may live there? Owner questions you 3 times about everything. Not a comfortable atmosphere. Musty smell in room.

Plussat: The room was nice and clean and nice cold A/C

Miinukset: N/A

Plussat: Would rather not stay in an extended but it doesn't let you know when booking that it is also an extended stay place.

Miinukset: In and out traffic.

Miinukset: The mattress was too soft. The first room they gave me the toilet was broken, my second room my door frame was very loose at the bottom,the curtains was rip from the rod, 2 of the lamps wasn’t on. They only gave you 2 thin small towels, and 2 small very thin wash cloths. I will not be staying there again!

Plussat: Everything the staff/owner are the best

Miinukset: Everything was amazing

Plussat: Facilities need upgrade. The shower dripped, the refrigerate it was noisy, and oh metal fixtures were rusted

Miinukset: affordable and free wifi

Plussat: I reserved a king sized handicapped room and when I arrived it wasn’t available. I had to get a room with two beds that wasn''t handicapped because I had already paid and it wasn’t convenient to try to find a room elsewhere.

Miinukset: I killed a roach when I was leaving the room.

Plussat: I got to sleep and shower

Miinukset: I felt like I was staying in an apartment complex with all the hangout going on...guess that's 2 star for, I don't know

Plussat: I was told it was a whirlpool in the room. It wasn't clean. The staff was unhelpful and rude. I will never go there again

Miinukset: I hated it. Nasty room and hotel staff. People fight and screaming outside all night.

Plussat: The bathrooms were very clean, employees were wonderful, sheets and towels were clean.

Miinukset: Location isnt the safest, a hole in the wall where a mouse would come and get into our things, the door wouldnt open easily, internet never worked in our room after asking to fix it.

Plussat: Location was close to food chains.

Miinukset: The carpet was so dirty that when I got out of the shower and stood in front of the sink, my feet were already black from the dirty carpet. The hotel looked to be a hook up place for solicitation.

Plussat: RUN FAR AWAY

Plussat: Easy check in process

Miinukset: Room felt dirty and not clean. Garbage on the floor from previous use. Concerns on cleaniess of sheets due to stain. It is one star so get what you get. Pictures misrepresented lack of quality accommodations. Do not recommend.

Plussat: Staff

Plussat: Nothing

Miinukset: These hotel rooms are extremely dirty. Holes in the walls. Cigarette holes on the bed covers and carpet. Carpets look like they haven't been cleaned in years. The bathrooms are unsanitary.

Plussat: Nothing . Most horrible hotel around.

Miinukset: No, This place should be closed. Room smells like mold. Furniture dirty and smells

Plussat: Nothing

Miinukset: I hat the look and it has rats in at

Plussat: Very nice staff and good food

Miinukset: None