Etsi halvat lennot: Allegiant Air

Plussat: Price

Miinukset: Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks.

Miinukset: Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory.

Plussat: The passengers were spaced out, so we could actually social distance.

Miinukset: Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport.

Miinukset: Major delays, no communication from airline

Miinukset: Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out.

Miinukset: Everything

Miinukset: It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted.

Miinukset: I wish it was not three hours late and leave at 2 AM instead of 11:15 PM but I’m glad he’s at least did not get canceled

Miinukset: I'm upset with kayak for sending a survey before I was off the plane!

Miinukset: They should have let us know we would be diverted to Des Moines, and 2 hours Late to BMI before we got to the airport

Plussat: I did not fly. I tried for a nearly a week to cancel, due to the global pandemic, and the only human I talked to within the Kayak-Kiwi-Allegiant axis was the representative who called---presumably from the gate at Hancock---to ask me if I was intending to make the Syr-PIE flight. I reported my frustration to that person, who---very courteously---advised me to keep trying.

Miinukset: I'm trying to be understanding of the havoc that the pandemic has cascaded down on the airline industry. I've paid Kiwi a $20 fee to work with Allegiant for a refund. I'll be pleasantly surprised if this resolves satisfactorily.

Miinukset: No help with the Coronavirus bs. Customer service blows

Miinukset: The seats were the most uncomfortable seats I've ever dealt with on a flight.

Plussat: Quick boarding, on time.

Miinukset: The flight attendant checking people’s bags and boarding passes at the gate was not friendly.

Miinukset: Two hour delay

Plussat: Plenty of legroom

Miinukset: Flight delayed due to plane problems.

Miinukset: I had problems with baggage and Allegiant staff at the airport were very unhelpful.

Miinukset: The boarding process. And how the flight attendants speak to the customers; I found a bit abrasive and insensitive for no real reason.

Miinukset: The ticket lady was rude just nasty and upset for no reason.