Etsi halvat lennot: Allegiant Air

Plussat: Direct flight

Miinukset: Online check in, we’re charged for everything, EVERYTHING. For that I’ll take a connection next time

Plussat: Nothing. Worst flight I’ve ever taken.

Miinukset: We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again.

Plussat: The flight from CVG to LAS pretty quick

Miinukset: Allegiance staff at Check-in staff are very rude AMD full of themselves, instead of explaining they expect every traveler know policies of allegiant, there are no boarding pass scanners and to print for you they want $5 if not they force to download their app so that you can get the boarding pass that can be read by TSA scanners ridiculous!!

Plussat: Crew was great!

Miinukset: Boarding was excruciatingly slow.

Plussat: All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline.

Miinukset: All around terrible Airline. Canceled our flight at the last minute, all the while telling us they had it under control and were going to fly. Made us sleep in the airport all night, re check in, bags and all at 4 AM, without any compensation at all. Don't fly this Airline.

Miinukset: They left on time with 46 pax and took over a 2 hour delay. Then my bag did not show up.

Miinukset: Communication with the customers

Plussat: Easy boarding

Miinukset: Half the flight didn't wear masks, crew didn't bother to enforce.

Miinukset: Seemed understaffed at the airport, never anyone around to answer questions about why our plane wasn't even there until 20 minutes after we were supposed to have boarded. They finally showed up, but didn't mention that we'd be delayed (which I eventually found out thanks to a KAYAK alert). Kept telling us the flight would be 62 minutes, but it ended up taking forever. Probably not Allegiant's fault, but they acted like they wanted to hide the fact, rather than own up to it and apologize for the inconvenience as if they valued all of us as passengers.

Plussat: Crew was friendly but did not enforce wearing of masks and deplaning was chaotic to say the least with everyone pushing to get off the plane

Miinukset: Enforce the airline’s own policy of wearing masks. About 1/4 of the passengers of the waiting to get on the plane at PIE did not wear a mask in the terminal, even though it is the policy of the airport. Chaotic deplaning in BNA with all passengers rushing to the front of the plane trying to get off. Rock hard very narrow seats.

Plussat: Seat accommodations were great Gate assignments at airport should be confirmed before the plane arrived

Miinukset: Planning

Plussat: They sat my family together and the crew was amazing.

Miinukset: The seats are really uncomfortable and the flight was really packed with all this covid stuff.

Plussat: Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable

Miinukset: Better seats could be better

Plussat: Price

Miinukset: Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks.

Miinukset: Was surprised to see 0 social distancing in the plane. It was packed and not everyone had masks. Should be mandatory.

Plussat: The passengers were spaced out, so we could actually social distance.

Miinukset: Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport.

Miinukset: Major delays, no communication from airline

Miinukset: Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out.

Miinukset: Everything

Miinukset: It's a low cost, no frills flight option. But we left and landed on-time and that's what I wanted.

Miinukset: I'm upset with kayak for sending a survey before I was off the plane!

Miinukset: They should have let us know we would be diverted to Des Moines, and 2 hours Late to BMI before we got to the airport

Miinukset: No help with the Coronavirus bs. Customer service blows

Miinukset: The seats were the most uncomfortable seats I've ever dealt with on a flight.