Etsi halvat lennot: American Airlines

Miinukset: Crew was terrible

Miinukset: Crew was unfriendly and uncaring. Seats were uncomfortable. Liquor cost money. Very surprising for an international flight.

Miinukset: Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty.

Plussat: Crew was great

Miinukset: Seat was uncomfortable. Flight was much too crowded

Miinukset: Americans lack of competence caused me to miss this floght

Plussat: Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok.

Miinukset: Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize.

Miinukset: I’m 6’3. My legs don’t fit in the provided space and I’m too tall for the head rest.

Miinukset: Seat wasn’t comfortable and the on flight entertainment didn’t work. AA in flight WiFi kept giving error messages

Miinukset: Late with a bs explanation. Nasty flight attendant

Miinukset: In-flight movies were broken the entire flight. There was no way to charge a phone or laptop despite the 3+ hour flight time. My 45 minute hopper from RDU to CLT had both plug and USB. Additionally AA does not offer free messaging.

Plussat: Boarding was efficient and on time.

Miinukset: The temperature was so hot at one point I was getting sick to my stomach. Twenty minutes later I was putting on a jacket.

Plussat: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.

Miinukset: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service

Plussat: I’m alive

Miinukset: An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA.

Plussat: The size of the plane.

Miinukset: Wider seats. More entertainment options other that the Limited Live Television options.

Plussat: flight attendant excellent. Flight on time.

Miinukset: Seats too small tight uncomfortable. Boarding without a jetway uncomfortable.

Plussat: Flying portion was fine.

Miinukset: Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway.

Plussat: Crew was awesome...love AA crew! Always and this time superb!

Miinukset: Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!

Plussat: Seats were tiny.

Miinukset: Had a decent flight until a rude baggage handler brining up bags to passengers in the jetway surprised me. Had a good flight until the attitude got in my face.

Very unfriendly gate agents.

Plussat: The flight crew and the captain were terrific.

Miinukset: Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion.

Plussat: Nothing

Miinukset: Flight status

Miinukset: Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am

Plussat: I had a great seat

Miinukset: Food. No food at all on board per the flight attendees

Plussat: Eh

Miinukset: No delay. Seats were horribly uncomfortable.