Etsi halvat lennot: American Airlines

Miinukset: Delay due to mechanical glitch which should have been checked before boarding

No Issues

Plussat: enjoyed the movie selection, liked the old and new movie selections and as the flight was long watched 4 different movies.

Miinukset: Paying for alcohol other than wine and beer, seemed petty to pay $8 for a tiny serving of vodka

Actually American Airlines

Plussat: Very nice, hot meal a bonus - didn't know we'd be given dinner :) Seats ok - leg room acceptable

Miinukset: Thought we were flying British Airways - even this survey says it's BA - went to wrong ticketing desk and was sent to American - had to let our friends in Germany know the change by email - worried they wouldn't get the email in the muddle of their night and they'd go to BA gate undead of American. It was a little disconcerting

Good, but long flight, with absolutely chaotic boarding

Plussat: Plane was comfy and food was good

Miinukset: Boarding in Munich was a nightmare. There was no place to line up and there was only one person checking tickets which resulted in 100s of people trying to push through at same time. After that we had to cram on buses and wait on tarmack for 30mins till plane was ready and then everyone rushed on the plane.

AA

Plussat: Smooth and easy experience, newer plane (and clean!), exit row is great with lots of leg room.

Miinukset: Seats are small

Good flight, but poor food

Plussat: Crew was great, boarding went well, smooth flight.

Miinukset: On a 5+ hour flight, they only served soft drinks and a small biscotti. What happened to an actual meal??