Etsi halvat lennot: American Airlines

Miinukset: Pilots could have at least tried to talk to passengers on what was causing delays. Just silence

Plussat: Nothing.

Miinukset: No reason to delay a 55 minute flight to make it over 4 hours just for rain. Absolutely ridiculous and I will be calling and complaining to be compensated for my time.

Plussat: Nothing.

Miinukset: This flight, along with the bulk of AA flights, were cancelled, leaving me stranded and missing work meetings.

Plussat: Absolutely atrocious!

Miinukset: Dallas Airport needs to get themselves together. Especially American Airlines through Dallas. I wouldn’t wish the AA Dallas experience on my worst enemy.... yet another fail for AA Dallas.

Plussat: The seating is cramped as has become customary.

Plussat: Absolutely nothing!

Miinukset: Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question.

Miinukset: The aircraft was very cramped. Water and some solid items leaked onto my head from the overbin.

Plussat: Crew was great.

Miinukset: Airplane didn't have any AC and was very old and dirty.

Miinukset: Play primetime tonight cancel playing in late overnight real pain in the butt

Miinukset: Delayed

Miinukset: The constant updates on delays was pretty miserable.

Miinukset: Communicating rules such as not going through the business class to loop around to the other aisle of the coach class is definitely acceptable however the tone in communicating this should never sound condescending and patronizing, esp over the PA. Flight staff shld refine her communication skills.

Miinukset: We asked if the Cajun chicken (which by the way isn’t anything like Cajun chicken) contained any nuts as one of us in the party is severely allergic, only to wait more than 15 minutes and were told they don’t have an allergen sheet so they don’t know! Pls take food allergies seriously!

Miinukset: Charlotte lost my bag and will not answer

Plussat: Nothing

Miinukset: Everything

Miinukset: Late. Again. For no good reason.

Plussat: There was a lot of entertainment choices

Miinukset: Seats are so crammed. Plane was late.

Plussat: Entertainment options

Miinukset: Does basic economy not get beverage service? My husband who was in basic economy and two rows in front of me got a beverage. The crew skipped from my row, # 22 all the way to the back. There was no rough air that would’ve made them cut off or announcement made that service was being discontinued.

Plussat: Average crew. The seat became comfortable after complaining that the one I requested was not noted on passenger request or should I say begging for the request.

Miinukset: Listen to the passenger.

Plussat: No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things.

Miinukset: Airlines should listen to the requests of the passengers.

Plussat: The internet and movies

Miinukset: The AC was not turned up it was very hot and even after I asked nothing was done.

Plussat: Plane had three delays. Apparently American mechanics are not allowed to strike so they have these fake or very slow mechanical issues.

Miinukset: Be on time. We missed our overseas connection and had to buy new tickets to Italy

Plussat: Boarding was quick

Miinukset: Power in the airplane to charge phones. A form of entertainment would have been nice

Plussat: On time and quick boarding process

Miinukset: The attendants at the gates could have been more pleasant

Plussat: Tight seats

Miinukset: More accurate notifications of flights