Amsterdam hotellit lähellä Heineken-museo

Plussat: Breakfast was exceptional. They have a made to order system which is really good. The bed was very comfortable and despite the issues with coronavirus etc the hotel made us feel very comfortable and safe

Miinukset: When we called for room service they took way too long. We asked for an iron and it took over an hour meaning we missed our lunch reservation.. we had to call so many times. The same thing happened when I asked for water. It’s the little things that matter I have stayed at QO before so didn’t expect this tbh.

Plussat: A hi-tech concept where everything could be controlled via tablet.

Miinukset: During check-in, we got 2 single beds - when asked if we could get a double, the guy at the reception said there are only deluxe rooms available and we need to pay extra for that. Later when checked online, the double rooms were still available. It was very disappointing that a hotel of this status trying these petty things! So the start was bad! However after sometime spoke to another person at the reception and she was nice and instantly moved us to an available double room. So not all the staff were bad but a few could really spoil your stay sadly.

Plussat: good food, nice rooms, but that is actually unfortunately it. It's hard to write a lot things when you actually made a very bad experience. What really is great are the nuts you get with the cocktails and the cocktails themselves. McDonalds is a neighbour.

Miinukset: “You sign it. You pay it. “ Those were the words of this four-star hotel’s General Experience Assistant (GEA) when we asked them to simply rectify our breakfast bill. And this happened before the sun was even out. So here’s what happened: I called the reception (dial 4) the night before to book a breakfast. The receptionist confirmed and told me the breakfast package is €29 per person. She didn’t give us any further instructions. We went down to the restaurant; gave our room number; sat down; ordered and ate. When we finished our breakfast, we were handed a bill of €85, which we signed for because we thought the special offer will be calculated when checking out. We still went up to the QO reception to clear things out. The very nice receptionist asked for a colleague to clarify. When the said GEA stepped out, she released a very negative, “I’m-so-annoyed” energy — like she woke up on the wrong side of the bed or was annoyed that she had to be pulled out to face customers. She was super arrogant and projecting like she’s the manager or the CEO. She was very mean and utterly unprofessional. She wouldn’t even look at her colleague who was kindly and carefully explaining the whole situation to her. My husband and I were shaking because we were VERY FURIOUS at how she treated us. Anyway, so we were standing there and explaining, to the best of our abilities, everything that happened. And you know what the bi-atch said? “I cannot prove that my colleague didn’t tell you to come here first and sign yourselves in for a breakfast package.” Sorry. What?! So this is now a “your word against mine” thing? Anyhow, we spoke to their Duty Manager about her because her behavior and attitude is completely uncalled for. She definitely does NOT fit into this hotel’s supposedly warm, welcoming and friendly culture. in total for 3 days, this is a nice comfortable, but overpriced Hotel far away from the city with 70% horrible employees.

Plussat: The room was really nice and the bed was so comfortable would really like to revisit this hotel and possibly have a longer stay. Hotel was really nice and staff were very nice and helpful

Miinukset: Would of liked if it had a spa facility

Plussat: Very nice interiors, and quality fixtures and fittings. It’s only a short Uber trip from the town center, I’d definitely recommend this hotel! Breakfast was great too.

Miinukset: The toothpaste tablets weren’t great, so bring your own toothpaste

Plussat: Loistava palvelu, sijainti aivan metroaseman vieressä (emme joutuneet odottamaan metroa kertaakaan yli minuuttia, todella toimivasti järjestetty kaupungissa), huone erinomainen ja siisti, aamupala runsas ja maukas (kuului hintaan eli sai tilata tavaraa menusta niin paljon kuin jaksoi syödä), nuori henkilökunta erittäin avulias ja kaikki toiveet otettiin huomioon. Matkalaukut olivat lentopäivänä hyvässä säilössä hotellilla. Huoneen valojen säätö, ruoan tilaaminen huoneeseen ja muiden tarpeiden täyttäminen onnistui suoraan huoneen omasta iPadista. Parhaimpia hotelleja, joissa olen ollut!

Miinukset: Ei moitittavaa.

Plussat: Erinomainen hotelli. Alakerran ravintola maailman paras, ehdottomasti. Tänne varmasti mennään uudestaankin!

Plussat: Hotelli oli siisti ja rauhallinen. Ja lähes uusi hotelli oli muutenkin oikein hyvä. Aamiainen oli monipuolinen ja palvelu siellä hyvä. Yläkerrassa iltaravintola hienoilla näkymillä.

Miinukset: Moderni design hotelli on vähän outo: erillinen wc (ilman bide-suihkua) ja erillinen lasiseinäinen suihkuhuone ja sitten käsienpesuallas yms. olikin eteisessä oven vieressä. Toimii kyllä jotenkin on puolison kanssa matkassa, mutta esim. työporukan kahden hengen huoneeksi olisi kyllä surkea.

Plussat: Brilliant hotel in a nice quiet location, very close to the metro station.

Plussat: quiet location however, it was so easy to get to Amsterdam Central and there was an amazing Italian restaurant just 5 minutes away - the top floor bar is unreal as the views were spectacular

Plussat: The staff were wonderful, very friendly and extremely helpful, above and beyond to assist with my lost phone... I wouldnt stay anywhere else in Amsterdam!!!

Plussat: The staff is very friendly and helpful in all aspects. Will definetly stay there again

Plussat: Close to everything and breakfast was great...The staff really wants you to have a great experience!

Plussat: Location

Miinukset: Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update

Plussat: Kivalla paikalla, viihtyisä. Hyvä ja tyylikäs aamiainen.

Plussat: Location and staff

Miinukset: Facilites, Cleanliness

Plussat: Very friendly staff. Clean and modern rooms in a more traditional style Amsterdam hotel. Great location.

Miinukset: Beds are hard.

Plussat: The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!

Plussat: The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean.

Miinukset: We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.

Plussat: Great location for an "amsterdam" experience; Super breakfast - friendly staff!

Plussat: The staff were very friendly, and decorated our room as it was our anniversary

Miinukset: As it is a student hotel the rooms are quite noisy

Plussat: 25 euroa enemmän päivässä maksamalla olisi päässyt Hiltonin 5 tähden hotelliin. Hyvät arvostelut saivat valitsemaan tämän ilmeisesti remontin keskellä olevan student hotellin. Ei jatkoon.

Miinukset: Hinta ja laatu eivät yksinkertaisesti täsmää.

Plussat: everything

Miinukset: there wasn't refrigerator in the room

Plussat: Ihana tunnelma, upea design hotelli. Hinta-laatusuhde kohdillaan, huone oli loistava ja aivan todella lyhyen metromatkan päässä keskustan pääasemasta. Menisin ehdottomasti toistekin!

Miinukset: Kaikki oli ihanaa!

Plussat: The crew was great and available 24/7 ! Also very nice restaurant downstairs with caring staff.

Plussat: Moderni sisustus ja ystävällinen henkilökunta

Miinukset: Meillä oli Studio tyyppinen huone. Todella kiva ja tilava mutta meillä oli keittiö jossa ei ollut ruokailu/ruoanteko välineitä. Vain kaksi pahvimukia. Erikseen piti käydä pyytämässä lusikat ja lisää mukeja. Tykkäsimme tehdä itse pienen aamiaisen joska olemme niin ruokarajoitteisia. Oli microt ja hellat mutta ei lautasia tai kattiloita. Tuntui että respassa ihmeteltiin että mihin tarvitsimme astoita.

Plussat: Good location. Friendly staff. Nice design

Miinukset: Room is clean at chek in, but cleaning during stay is lacking. Very long waiting for recption service, any time of the day.

Plussat: I enjoyed the fact it was different and out there people was very friendly happy to help, also located near the metro and super market would stay there next time I travel to Amsterdam

Plussat: Really good gym, bikes, good internet, nice rooms.

Plussat: Manager on duty the second day was lovely and very professional, Seen that the problems we had the day before were seen to and accomplished Location is excellent and rooms a good size

Miinukset: Trainee receptionist need to be trained more on customer relations and not make the customers made to feel unwelcome Cleaning of the hotel need to be looked at and properly addressed , Both rooms were so dirty that clearly they had not been done apart from bed sheets changed

Plussat: Breakfast!

Plussat: The location right in the centre, we loved the coffee machine in the room, and the bar and restaurant in hotel were a hidden gem.

Miinukset: slow room service at times.

Plussat: -

Miinukset: Kylpyhuoneen lattialla oli saapuessani pitkiä mustia hiuksia, mikä hieman laski arvosanaa siisteydestä/viihtyisyydestä.

Plussat: The room was large and felt luxurious. The spa was very nice. I would recommend this hotel but stress tgT you want a quiet room or else you will get zero sleep.

Miinukset: The hotel was not full at all (we asked) and yet they put us in a second floor room above an active ally full of bars. It was very noisy until about three am.

Plussat: Sijainti oli mainio. Rauhallinen yläkerran huone, josta maisema yli kattojen.

Miinukset: Pimeä huone ja paljon portaita, jotka tekivät huoneen vaikeakulkuiseksi.

Plussat: Location & view

Miinukset: Huoneemme oli eroitettu väliovella viereisestä huoneesta, ja kaikki äänet kuuluivat naapurista todella hyvin.

Plussat: Location, quit, friendly staff. Everything was perfect.

Miinukset: Everything was just great

Plussat: Words can’t describe how much I enjoy this hotel . Staff is amazing and helpful. Food is awesome. Location is absolutely on point.

Miinukset: I didn’t stay longer ..

Plussat: Just in front of the Central station in case you need to take a train. Quick customer service. I had a problem with the room and was quickly moved to a better one.

Miinukset: Getting there by taxi may take big loops depending from where you come, due to the one way streets rules in this area.

Plussat: Location and quality

Miinukset: Nothing

Miinukset: Everything

Plussat: Huone soveltui käyttöön, joskin pyyhkeitä sai kysellä jälkikäteen. Ehkä siivooja joka osaa laskea kolmeen voisi auttaa asiassa.