Amsterdam hotellit lähellä Red Light District

Plussat: I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.

Plussat: Staff super helpful and friendly

Miinukset: A twin room had been reserved which we didn’t request and we had to then pay extra for a double this despite the fact that we had booked a superior room. I didn’t like the fact that if you did not pay extra for wi fi You had to log in again every day(Sofitel it’s 2020!). Also we were allocated one English teabag between us per day which we felt was super stingy. If it wasn’t for the fact that staff were super helpful I think our stay could have been spoiled.

Plussat: Location and staff were fantastic

Miinukset: The actual hotel isn’t practical

Plussat: Staff were extremely friendly and helpful. Upon arrival we were told there was a problem with our room, so we were given a free upgrade to a room that was 3 levels better than the one I had booked. It was a special birthday for my wife, and all the staff knew and kept wishing her a happy birthday. They even made and delivered a small birthday cake to the room. Breakfast was delicious and the bed was amazing !

Miinukset: Nothing. It was all fabulous. It was the best hotel we have ever stayed in anywhere in the world. We even had heated toilet seats. Never had that before.

Plussat: Great buffet breakfast. Cannot earn any Sofitel/Accor points for incidental expenses if using points for free nights. Accor loyalty program needs to be improved so that points do not expire.

Miinukset: Bedding was too heavy. Had to have the mattress cover removed and the duvet removed so as not to be too hot while sleeping. Room was very quiet.

Plussat: This hotel is by far the best I've ever stayed in in Amsterdam. From the moment you arrive outside the hotel, you know you are in for a treat. We stayed here twice in December and it was worth every penny. The rooms are amazing, the staff are wonderful, the breakfast is out of this world, and the location is simply fantastic.

Miinukset: I can't think of a single thing I didn't like about this hotel

Miinukset: There were issues with the bathroom but they were resolved by an excellent maintenance man.

Plussat: Location, clean , fast check in, all services id fabulous.

Miinukset: Nothing

Plussat: The central location at damsquare, the service, the room. They upgerated us to a apartment superiior room, the breakfast was very good;

Miinukset: nothing

Plussat: Breakfast

Miinukset: Room / annex building Repeaters policy ??? None

Plussat: puulattia, siisti huone.

Miinukset: Hotellista tilattiin meille taksi, ja kerrottiin hinnan olevan sovittu 51 €. Taksi oli hotellin edessä ja nappasi meidät, ja jouduimme pulittamaan yli 70 €, koska ko taksi ei ollutkaan hotellin sopimus taksi. Oli ollut siinä edessä kyttäämässä asiakkaita. Mielestämme hotellin olisi pitänyt ohjeistaa asiakkaansa paremmin, ja/ tai ajaa asiattomat taksit pois hotellin edestä.

Plussat: To start, we were in Amsterdam for our anniversary and upon hearing this the hotel offered us a free room upgrade - a very generous gesture to make things extra special and one that was certainly appreciated. This really set the tone of things to come. Location was perfect - situated right in Dam square. Hotel is beautiful and immaculate - the staff go above and beyond, even when you check out. It's the little things that set them apart - such as when leaving, offering to carry our bags, thanking us for our stay and for choosing Amsterdam.. essentially ensuring we didn't have to lift a finger. The breakfast is lovely, catering for every possible requirement (even including a Chinese option on top of typical english/european options). The michelin star restaurant and cafe are exceptional too!!! Everything about this hotel was 5*. A benchmark for all other hotels - I really couldn't fault it.

Miinukset: Genuinely wouldn't have changed a thing. Would have liked to stay in a suite, but was sadly out of budget. That's nothing to complain about though. Temporarily got stuck in a lift, but was freed by staff within 15 minutes and they went out of their way to make up for it - without any prompt from myself. Turned a potential problem into something to laugh about. If i was pressed to find anything negative at all - on one of the days we came down for breakfast 30 minutes before close and were told to hurry our food by a member of the breakfast staff. In the grand scheme though, that's nothing - and certainly didn't dampen our stay.

Plussat: Loistava sänky ja tilava huone

Plussat: Perfect location

Miinukset: We booked it as it’s a dog friendly hotel and we always travel with our little dog. This is not a dog friendly hotel at all as dog is only allowed to be in the room and nowhere else (but you can’t leave your dog alone). Fair enough fancy restaurants usually don’t allow dogs but the bar?? Lounge?? There’s an outdoor bit for the bar but not even there! We’ve been to many hotels all around Europe and this is the first time we’ve been told there’s nowhere to have a drink for us after a long travel because we have our mini dog with us. Well, we went to the bar anyway and a member of staff said that’s fine, take a seat, but a manager came to tell not to let us in. She wasn’t very understanding or friendly or professional. We felt so unwelcome here so went out to town. I must say it took a bit of time to stop thinking about it. The next morning another manager spoke to us and said we don’t need to pay our minibar bill as their way to apologise (1 small bottle of still water around 2.5euros). This is a joke for a 5 star hotel. Paid it ourselves and will never come back or recommend to others. Nevertheless the deluxe room was disappointing, not spotless clean, quite a bit of wear and the bathroom door doesn’t stay closed. The bed was very hard but I suppose it’s what some people like.

Plussat: Location

Miinukset: There was no swimming pool

Plussat: Location was great

Miinukset: Keys stopped working every day and it takes a very long time to get from the room tothe front desk to get new ones. I also was unable to make my first night due to a change in our flight that was beyond my control and although I called more than 24 hours before arrival they would not refund my first night stay. I would not suggest pre paying. I have worked in hotels so I know there are always ways staff can make it up to you - free breakfast, bottles of wine, discounts on future stays etc. Nothing was done

Plussat: The staff was very helpful and nice. The breakfast was a great value.

Plussat: Nice hotel, location is so central & friendly & attentive staff!

Miinukset: Nothing!

Miinukset: Everything was perfect! Will definitely be back! Staff was great and accommodating. Breakfast buffet exceptional and service beyond expectations. Kudos to hotel employees for making this a trip to remember.

Plussat: Great location nice staff

Miinukset: I originally booked A premium room I got there late so the room is pretty much a closet with a window that look nowhere I upgraded to a better room for €50 a night and it was very good

Plussat: Sijainti oli ehdottomasti parasta! Rauhallinen vaikka keskellä kaupungin sykettä.

Miinukset: Huoneemme näköala oli vastapäiseen seinään, mutta senkin näki mikäli kiipesi jakkaralle. Ikkunamme oli pieni ja sijaitsi vinon katon yläreunassa.

Plussat: Said above

Miinukset: -

Plussat: Työhuone vaikutti todella näppärältä, vaikken käyttänyt

Miinukset: Aamiainen ei sisältynyt hintaan

Plussat: Very friendly and helpful staff. Great location close to central rail station. A short walk to Rembrandt square and many other dining and sightseeing options.

Miinukset: Honestly nothing.

Plussat: If you want to be in the touristy area of Amsterdam, this hotel's location is ideal. It is also a short stroll to the central train station and ferries. The room was awesome and very comfortable. The staff were kind.

Miinukset: Nothing!

Plussat: Location and staff were excellent.

Miinukset: There was construction going on during our stay right above our room. We were woken up every morning.

Plussat: Mukava sänky, hotelli täydellisellä paikalla. Henkilökunta erittän mukava. Hotelli siisti.

Plussat: Location & staff

Miinukset: Room was a little outdated for the cost

Plussat: Amazing location!!!

Plussat: Best pick! Very clean. Best location. Comfort bed nice size room. Extra nice staff. Apples and water in the loby each morning.

Miinukset: None

Plussat: Excellent location!! Highly recommended.

Plussat: The location of the hotel was excellent. Cleanliness of the room was not to par. I was booked for 3 days but barely stayed there for 12 hours. There was a fire right outside of our hotel, we had to be evacuated and eventually stay at sister hotel next door. I didn’t get the room type I paid for or the amenities I had paid for. Overall it was good but I felt cheated!! Sister hotel was cheaper than what I originally paid for and they charged me for breakfast I didn’t even eat!!

Plussat: Great location

Plussat: Pretty much everything. Location, cleanliness, employees very polite.

Miinukset: Not much to offer on the breakfast.

Plussat: The staff at reception are amazing and addressed all the issues we faced from day one. Location wise this is the best hotel i guess. Clean as well, and bar is fantastic

Miinukset: Our room :( For some reason room service kept forgetting our room. Also when we checked in, it wasn’t clean well. Also room was staright next to lift, you hear every conversation at the lifts. They couldn’t find us another room but staff looked after us and compensated.

Plussat: Sijainti oli loistava. Hotelli on viihtyisä. Aamiainenkin maistui.

Miinukset: Solarium oli kuulemma rikki, mälsää.

Plussat: Sijainti ja aamiainen olivat erinomaisia. Etenkin illallistarjoilijat ja Consierget olivat loistotyyppejä. Ilmainen kuntosali, sauna ja uima-allas mukava plussa.

Miinukset: Vaihdoimme huoneen huonompaan huonetyyppiin, jotta saimme erilliset vuoteet ja koska ensimmäisessä huoneessa haisi todella pahalta (kokolattiamatto?). Emme saaneet mitään hyvitystä hotellilta, koska varaus oli tehty Booking:n kautta. Jos olisivat tämän asian hoitaneet paremmin, olisi arviopisteet paljon paremmat. Siivousjälki ei ollut hyvä.

Plussat: Very friendly staff Perfect location- just across the central station Very comfortable hotel Loved the Marshall Bluetooth speaker Reasonable price Large room Beautiful art pieces in the lobby and in the room Love the carpet design, door design and corridor lighting

Miinukset: Loved everything, my room had a window on art pieces so not much sunlight but anyway in winter in NL....

Plussat: Rooms beautiful with everything we needed. Comfortable beds to come back too after exploring Amsterdam.

Miinukset: The works taking place outside the hotel.

Plussat: I left my phone on the bed one day and the maid cleaned the room but did not make the bed. She came back later that day and said she was not allowed to make the bed with the phone on there and would we like her to do it now? -I thought this was very professional and reassured me the staff were very well trained. The bed was super comfy. The location was perfect to see the sights!!

Miinukset: The lighting in the room-it was very dark and no suitable mirror to apply makeup as it was too dark. Not sure if the bathroom close up mirror was supposed to light up, if so ours was broken. Also did not like that there was no price list for the mini bar. We used this knowing they are not cheap but it turned out to be much more expensive than previous mini bars we have used! The room felt very clean although work surfaces had dust and spills on them so thought that could have been cleaner. Over all minor issues as the hotel was very nice and worth staying at.

Plussat: The uniqueness of the decor, the art work that blended seamlessly with the surroundings.

Miinukset: Nothing

Plussat: Nothing for sure not the rude staff poor management that gave us a room which was already occupied by others, and bug in room

Miinukset: 1. bad management When we arrive in hotel at 23:00, the front desk staff at first didn’t find our booking then he told us the twins bed room we booked was given to others, because we once called to ask if we can cancel the booking. It is non-refundable booking, we never confirmed the cancel, how can hotel cancel our room without informing us? Then we had to accept the queen size bad room, when we opened the room on 2nd floor, someone else already stayed in our room, screaming us out. We felt so innocent and offended, when we went to the front desk, no one ever apologize for it, we waited another 30 mins to get another room. 2. poor attitude and service When we found the room Hotel gave us was occupied, we were angry to ask explanation, to our surprise, the hotel staff said there is always mistake without apology they think mistake is common case in this hotel? When we explain what happened to us, front desk staff and night manager treat us quite rude, and shouted at us “Don’t interrupt me” we were shocked this is attitude that front desk staff should have! 3. Dirty room and noisy When enter another room on 1st floor, we saw a bug on the way right upon the bed, then bug moved the desk part. There is party below, the room is so noisy, we feel like in a disco instead of a hotel to sleep. Above all, in the end, we cannot tolerate the bad service and management, dirty noisy room, etc, we decided to change hotel. Hotel night manager help to locate another 4-star hotel a little far from center but is much better than this so-called 5 star hotel. 非常不推荐这个酒店，服务差，管理混乱，随意取消预订还乱给房，房间又脏又吵，不知道怎么评上5星的！

Miinukset: Everything

Plussat: Huone soveltui käyttöön, joskin pyyhkeitä sai kysellä jälkikäteen. Ehkä siivooja joka osaa laskea kolmeen voisi auttaa asiassa.

Plussat: Sijainti erinomainen lähellä rautatie asemaa ja muutkin kulkuyhteydet hyvät. Jokiristeilyt lähtivät lähes vierestä. Aamiainen oli kohtuu hyvä.

Miinukset: Musiikin jumputus kuului huoneisiin yöllä. Huumeiden polttajat ja roskaajat hotellin edustalla.

Plussat: The location to the train station and the shoppings district.

Miinukset: The cleanliness because you can clearly tell the housekeeper simply picked up and didn't clean. They left the dirty towels inside the shower after cleaning the room. I told the front desk she called them to pick it up but didn't. Bad lighting as

Plussat: Loistava aamiainen ja illallinen.

Miinukset: Patteri kolisi ajoittain.