Amsterdam hotellit lähellä Holland Casino

Plussat: The standard of the hotel was excellent

Miinukset: Cost of breakfast

Plussat: Bed very comfortable

Miinukset: Carpet stained.Vinyl on chairs peeling.Broken desk lamp

Plussat: Great service and facilities. Restaurants in the hotel are amazing !

Plussat: I definitely love the pillow menu! I love the breakfast buffet and breakfast time, the lobby, the view and the concierge. The health space was ok. The staff really payed attention to us.the tea in the lobby.The quiet.

Miinukset: The cleaning of the room, the maid didn't dust of our desk neither our table in 6 days we have stayed and a light hasn't been changed! We can't see the view from the 23rd level without dining or having a drink, this is rather frustrating.

Plussat: Great customer service

Plussat: This hotel is simply amazing. The staff, the service, the suite... the whole place is just wonderful. The swimming pool is very relaxing, the gym is above average (certainly for a hotel) and the breakfast buffet has a nice mix of healthy, hot, cold and sweet options. Wifi is perfect as well. We celebrate our anniversary here every year even though we live in Amsterdam. It's a pleasure every time.

Miinukset: No complaints here.

Plussat: Clean rooms and nice location

Plussat: I loved everything about the hotel , location was near a canal and you can rent boat from there. There are some restaurants near by and a convenient store that open late . I stayed a week with my family and I could stay more.

Plussat: It is in a good location and it was clean .

Miinukset: They took 500 euro deposit and i didn't get my money back because i use two cans of water and a chocolate bar . Im never coming to this hotel again .

Plussat: Palvelu, huone ja aamiainen mahtavia.

Plussat: Siisteys ja hyvät ravintolat

Miinukset: Aamiainen olisi pitänyt sisältyä huoneen hintoihin!

Plussat: The pool spa area

Miinukset: The room had a huge stain on the carpet, and the staff made us wait a few hours before check in. its a great hotel but for a 5 star hotel and for what they charge it did not meet expectation

Plussat: The bed was very uncomfortable it actually worsened my back problem

Miinukset: Bed was horrible

Plussat: Location is great, staff are very polite, and well trained. Hotel is extremely clean, and staff are very responsive and very active once you call them.

Miinukset: I asked for early check-in but the receptionist kept me waiting for more than 3 hours; I'd understand if there are no available rooms but they checked so many people who came after me just because they kept nagging. Anyways, I nagged and they gqve me the room immediately!

Plussat: Awesome breakfast, great location, not so big but a nice enough and comfy room. Staff were friendly!

Miinukset: There was a coffee machine in the room but only one espresso and one lungo coffee capsules with it. So when you’re two people its a bit weird.

Plussat: Location

Miinukset: No SPA

Plussat: Location. Large bedrooms.

Miinukset: Room service was poor. Very slow response to requests and requiring multiple reminders. Grande Cafe was disappointing. Poor evening menu selection. Fairly high price. Very slow service. Took almost 45mins to get our drinks

Plussat: The flexibility of the staff , when we asked to move to an apartment instead of the room which we didn't like much .. Thanks a lot and appreciate all the help.

Plussat: Location

Miinukset: There was no swimming pool

Plussat: The staff was very helpful and nice. The breakfast was a great value.

Plussat: Everything

Miinukset: I wish that all the taxes we’re included in booking so we can know exactly how much will it be because I had to pay 200€ when I arrived and more when I checked out

Plussat: Perfect location!

Plussat: Location and room size

Plussat: The location was perfect, especially being close to the Centraal Station and being in the heart of the city. It was remarkably very clean.

Plussat: Great location. Close to train station. Great bars, cafes and restaurants nearby (10 minutes). Excellent staff and concierge. Good sized room. Loved the shower.

Miinukset: -Had some trouble with one staff member; a trainee that charged my credit card incorrectly.

Plussat: Centrally located. Very convenient. Room was exceptional. The concierge was very helpful in booking attractions and tram tickets

Plussat: The location to the train station and the shoppings district.

Miinukset: The cleanliness because you can clearly tell the housekeeper simply picked up and didn't clean. They left the dirty towels inside the shower after cleaning the room. I told the front desk she called them to pick it up but didn't. Bad lighting as

Plussat: Stayed for four nights. The rooms are rather big . I really liked Vic’s bar downstairs.

Miinukset: For two days the sheets had stains (blood) on them that’s wasn’t ours. First time I left a note for the cleaning stuff. Second day in a row I call the desk to report the problem. There was a guy on the phone who said that he would sent someone right away. I waited for an hour but no one came. We had to sleep on the stained sheets. Next day I go to the front desk to state the problem. They said that they would sent someone to change them. That’s it, no apologies no nothing. They didn’t seem to be surprised. That was my biggest issue. Of course the rooms that gave upfront have a lot of noise from outside, it makes it hard to sleep. Overall I would not recommend this hotel. It’s not worth your money.

Plussat: Loistava aamiainen ja illallinen.

Miinukset: Patteri kolisi ajoittain.

Plussat: The perfect location in Amsterdam. The hotel is in front of Center Railway station. And service people in the hotel are very nice and helpful. And the main bed is very big and comfortable.

Miinukset: The room is far away from the reception, because you have to go one floor up, and walk about 20m to take another elevator to reach to your destination. From the main door to the reception, there are 5 steps. if you have a heavy luggage, it feels not convenient.

Plussat: The breakfast was great and the staff was very friendly and helpful. Location of the hotel was great and close to all of the main attractions. The rooms were comfortable and new-looking. Our family really enjoyed the stay at hotel. We would recommend this hotel.

Miinukset: Too much plastic use (Amsterdam in general should stop using so much plastic). The beds could have been more comfortable.

Plussat: Very comfortable and quiet and loved the mod cons.

Miinukset: We had a problem with the air con that wouldn’t turn off and we had to make daily phone calls to reception, there was a smell in the room that wasn’t very nice. The last night the control panel stayed lit up all night so made the room very light.

Plussat: Near everything

Miinukset: Nothing work in my room to advance new room but not working I can’t put AC down They gave me the room late 5 o’clock TV not working most of the time

Plussat: lovely recption and friendly staff ,good room

Plussat: We stayed here previously and because of the location, very helpful/friendly staff and the excellent breakfast we decided we would go back.

Plussat: Very well maintained, great breakfast setup with lots of choices

Miinukset: Entrance to Park Plaza Victoria was a bit tricky as you have to enter from Victoria hotel and then change two lifts to get to your room

Plussat: Excellent coffie machine and location, staff was friendly and helpful.

Miinukset: The beds were a strange stack of mattress, and I was scared for my life all night as if I was going to topple. I would expect more for a premium price on a Sunday night.

Plussat: location, location, location and personal touch and service orientation of all staff

Miinukset: not much tbh

Plussat: We adored this hotel! The building is beautiful and the room was really comfortable. Staff were great and the cafe served delicious meals and great drinks. We plan to come back!

Plussat: Hotel appeared to be very special from first impressions look a bit closer and you realise there are hidden agendas

Miinukset: Mice running around the restaurant with the staff making a laugh about it ie giving names like Henry etc

Plussat: The rooms are really nicely decorated and I love the design ! I like the mirrors with lights and absolutely love the dining area.

Miinukset: Breakfast in the room was horrible ! We waited so long and they could not seem to get our order right.

Plussat: Everything

Miinukset: Nothing

Plussat: Hyvä, runsas aamiaistarjoilu. Kaunis, arvokas hotelli hyvällä paikalla. Rauhallinen, ystävällinen ilmapiiri vallitsi koko hotellissa.

Plussat: The location was excellent.

Miinukset: It was old, and the pictures online are misleading. The room was much smaller than it looks in the pictures. Bathroom was old, and shower head was broken, although it worked ok.

Plussat: The history behind it, the location, awesome staff

Miinukset: Nothing so far

Plussat: Nice quirky hotel, kettle & tea provided

Plussat: Rooms were clean, bathroom was great. Staff was lovely

Miinukset: Would appreciate more gluten free option on dine in menu

Plussat: Location was great. Super comfortable beds. Large rooms/large bathroom. Great breakfast - enough food to only need a midday snack and then dinner.

Miinukset: Our service was hit or miss. We asked for an additional towel and never received it and only some days were able to get our waiters service at breakfast. Staff we did interact with were helpful. We had an awesome window featuring stained glass but the view opened up onto the air conditioning unit and we could see into the hotel room across from us.

Plussat: Location, thats about it

Miinukset: -Some staff were rude, they need to be retrained in proper customer service and how to adress guests -there was some construction one of the lower floors, instead of giving us a room on a top floor, they (whoever makes the room allocation decision) decided to give us the disclaimer about the construction, and PROMISED that there wont be construction before 10 am nor on the weekend. Well guess what, Saturday morning, 9 am the banging starts. We complained, and after a rude response from the customer service lady, they offered to change the room. When i told her that they promised there wont be work on weekend, the lady on the phone actualy said "that wasnt me who said that". I have never encountered such idiofic response from a customer service front office person lol. My advise to the Marriott hotel management, when you have available rooms, just offer them to the guests instead of hoping that the guests wont complain. Who are you reserving these rooms for? - inconsistent house keeping. Sometimes they clean , ans sometimes they choose to skip. So you have to request someone to come and clean, and of course you have to deal with another rude customer service person yet again. My only regret was that i was very calm and polite, i should have put them in their place and taught them a lesson or two in customer service.

Plussat: House keeping staff was excellent.

Miinukset: The check-in was really uncomfortable. I had booked a bigger size room via booking.com whereas they gave me a smaller room and forced me to purchase another room and that too at a higher price. They said that the room booked via booking.com is of smaller size. It took me around two hours to check-in.

Plussat: The hotel was very clean, the staff was friendly, helpful, and knowledgeable. The location of the hotel was awesome.

Plussat: The location is perfect for sightseeing since it is close to museums and shops as well as the tram. The staff is exceptional and could not do enough to accommodate our needs.

Miinukset: It was a little high in price but well worth it for the location and service.

Plussat: Great location, friendly staff. The hotel is what you would expect from Marriott.

Plussat: The location, the staff were friendly.

Miinukset: The club breakfast area carpet was disgraceful it was very very dirty for an upmarket hotel, and the food in the club was very disappointing with very little variety each day.

Plussat: Very clean and very neat hotel

Miinukset: If i have to say something it will be the the cost is very high, but all the hotels in Amesterdam are costly .

Plussat: All terrific..., room, staff, location all exceptional!

Miinukset: A bit pricy for breakfast!

Plussat: Definitely value for money. It's right next to the Rijks and Van Gogh museums, among others, and also walking distance from other major attractions. Extremely helpful staff.

Miinukset: Only 3 lifts which can be hard when there are plenty of guests.

Plussat: It was a gteat location and the staff was very helpful.

Miinukset: The room smell bad because the shower flooded the bathroom and the water went into the bedroom. I would rate this hotel 2 stars but definaely not 5 stars.

Plussat: Gym Location Breakfast

Miinukset: Construction works

Plussat: The shower was great but not enough towels for two people. Breakfast is excellent! The concierge service is superb.

Miinukset: I had requested two beds but got one king size instead. Paid for an exec room for nothing. Also no place to put clothes away. The towels are rough and so is toilet tissue.