Hotel Die Port van Cleve

Loved the friendliness of the staff. They were very professional and paid attention to detail whilst being informal enough for us to relax. Nothing was too much trouble. When we got there at 10am, we couldn’t check in so we explored the city and came back at 2.30pm to be told by Karim that our bags were in our room-lovely touch. Receptionists were brilliant, the ladies and the gents. Printed our boarding passes, gave advice and were genuinely interested in us. Loved the location-ideal and we were within a stones throw of everything which was brilliant for our first visit (certainly not our last) to Amsterdam. We used a few of the discounted “places to visit” leaflets that the hotel gave us on arrival. The hotel gave us an hour’s leeway for checking out which really helped. The water with cucumber, mint and lemon to refill our bottles was very welcomed. The breakfasts were lovely and we supplemented the complementary coffee and croissant for our 3 night stay. There was never any fuss when I asked for soya milk.

The ground floor and lower floor (toilets) had obviously been recently refurbished, the 3rd floor was dated and in need of refurb which we understand is underway, so we don’t want to seem picky. I just hope that there isn’t a massive price increase due to the refurb as we’d love to stay at this hotel again.

staff is very nice and helpful,

Only had a light breakfast after accepting offer of free coffee and croissant. Very good

Room small but had all facilities