Xo Hotels Blue Tower

The details were correct

Clean level

Location & staff

The rooms were cleaned properly, when nothing stopped from it.

The staff was really not friendly. From the desk, there was absolutely no care on us as costumers. Only the basic info and a very dismissal behavior. We thought it would be only the front desk, but this was something seen throughout the whole crew. It was unpleasant (to say the least) to stay there. On the second day there, we used the two face card (saying “yes. Clean the room” and “No. dont clean the room”) to not clean the room while we went for breakfast, as we still wanted a shower after that. After breakfast we switched to “Yes, clean the room” and returned 7 hours later to discover the room was not cleaned because they did not check what was written in the card, but if there was a card. And the people working there tried to transfer the responsibility to us. The breakfast was a way below my standards for a 4 star hotel. In any case the overall experience was very very underwhelming and I will be hardly be getting back to the hotel.