Annapolis hotellia

Plussat: First experience at bed and breakfast stay. wife was alittle skeptical at first being uncomfortable in someone elses home but her feelings quickly changed after she felt the welcome hospitality of Tiffany`s personality and the coziness of the home we were staying in.we opted for the more expensive suite which turned out to be the right choice.Would definitely book this stay again.

Plussat: Awesome location, staff excellent!

Miinukset: No

Plussat: Location was amazing!!

Plussat: Beautiful aesthetically and great staff

Miinukset: The room was really hot despite turning heat off and the dehumidifier (?) And other sounds were noisy so I didn’t sleep well.

Plussat: Hotel was very nice! Room was updated, clean and comfortable. The location is perfect, it's only a few minute walk away from all the shops along Main St. I will definitely stay here again.

Plussat: Beautifully decorated, great location.

Miinukset: We had a ground floor room and the people upstairs were noisy - walking around and dropping things well past midnight.

Plussat: Location

Plussat: Beautiful hotel in the heart of Annapolis. The rooms were very clean and comfortable. Staff was very professional. Check in and out was very convenient. Valet drops you off at room and then parks your car. Valet drops car off to you at your building with receipt.

Miinukset: This was our first stay so we were not familiar with the check in process. When checking in keep in mind parking is at a premium near the capital building (as usual in town too). Be prepared to drop off someone with your reservation # if you don't get parking after a lap. I was lucky enough to get a spot after the 1st lap around the capital building. Wasn't a big deal, just didn't expect it. View from our first floor room was poor (courtyard), friends in our group on the 2nd and 3rd floors had excellent views. No safe in the room for storage of valuables.

Plussat: The hotel is located right in the middle of all that is happening.

Miinukset: They charge $29 a night for valet parking and we wouldn’t be using our car at all for the weekend. We went to free parking garage 3 blocks away.

Plussat: Staff was great. They were very responsive and proactive about making sure my stay went well.

Miinukset: Room felt a little damp/musty but was clean.

Plussat: Very comfortable / excellent staff / fabulous location

Plussat: The hotel staff were extremely courteous and helpful, from reception to housekeeping. Also, the engineer who responded to a need in the bathroom. Room decor and comfort of the bed was very nice.

Miinukset: Responsiveness and timeliness of the valet for car parking and retrieval was mediocre at best.

Plussat: The Location

Miinukset: The parking situation was really bad. You have no choice but to Valet park for 30$ a night.

Plussat: Convenient to everything in Annpolisl

Miinukset: The heat would run and then, it would change to Air Conditioning. We called the front desk and, from what we could tell, nothing changed. (We were out). You don't need cold air running in late December. Also, the toilet and vanity were extremely short.

Plussat: Clean and good location

Miinukset: We had a fire drill at 10:00pm party set off fog machine which in turn set off alarms ...

Plussat: Very clean and conveniently located.

Miinukset: Nothing, great stay.

Plussat: Very accommodating, super clean, quieter than most hotels, great location off highway and shopping centers, best price in town.

Plussat: Breakfast was good. It could have been better if they had refilled the OJ while we were eating.

Miinukset: Our toilet overflowed and housekeeping promptly came with a wet/dry vacuum, but I would have like to have seen a mop or chemicals to disinfect the bathroom floor. I also left a ring behind that I called to ask about but never got a response :(

Plussat: Breakfast was good! Service and customer interaction by staff was good! Need an ice machine and another elevator bank (very slow elevator). Overall the experience and stay was very good.

Plussat: The location was perfect for our visit to the Naval Academy.

Plussat: Great place, great price, Clean. Good breakfast.

Miinukset: Nothing

Plussat: Location, Price, Quality, Parking availability, friendly staff.

Miinukset: They switched coffee in the lobby. Used to be a better brew and stronger

Plussat: Clean rooms.

Miinukset: Beds no to comfotable

Miinukset: We stayed a year ago and didn't have any problem. The beds were not comfortable this time.

Plussat: Convenient to the highway, quick drive to downtown Annapolis. Room was nice and staff was pleasant. Good breakfast.

Miinukset: Price, I know it was near a holiday but the prices have usually been better here

Plussat: Night front desk, she was very polite and welcoming when my family checked in. Staff all together was very nice. Beds where comfy which we got a good nights sleep. Kids loved the pool and hot tub.

Plussat: The breakfast could have been a tad better, a little more variety. It was ok.

Miinukset: The toilet could have used a little more pressure; many hotels have upgraded their toilets. We couldn't figure out the heater; we turned the thermostat up to 76,November 30th, and cold air was still blowing.

Plussat: good breakfast front desk people were very accomodating free wifino

Miinukset: no

Plussat: Easy parking. Friendly Staff. Very quick response to problems.

Miinukset: No.

Plussat: Very clean and comfortable

Miinukset: N/a

Plussat: The breakfast buffet was great! They did not start taking things away early. Which was helpful since some members of our party wanted to sleep later than others.

Plussat: Location and clean

Plussat: Comfortable, clean, and cozy room! Excellent breakfast.

Plussat: Enjoyed the set-up of the room with a sitting area separate from the bed...

Miinukset: We felt like it was a little pricey

Plussat: Excellent staff, very helpful. Good value, clean, comfortable.

Miinukset: Breakfast baked goods, stale.

Plussat: Room was able to to accommodate 4 adults and child. Breakfast was better than most free breakfast places with fresh fruit, an assortment of breads, eggs, sausage and vegetarian sausage. Parking was abundant. Great choice for us. Will stay here again!

Miinukset: There was nothing that I did not like about this hotel.

Plussat: EVERYTHING!!!

Miinukset: Well, parking was a little expensive for my taste.

Plussat: Great decor and spacious rooms. Dog dedicated area outside

Miinukset: Vaiet parking and bell service was less than helpful ; front desk staff a little slow to respond to request

Plussat: Decor. Large size of room. Parking.

Miinukset: The coffee bar was horrible. Luke warm latte for a high price

Plussat: Crispness of everything!!

Miinukset: Restaurant but no room service!!

Plussat: Everything

Miinukset: No

Plussat: Room was comfortable and clean.

Miinukset: The staff were not helpful. They were having computer problems when I checked in, and the desk person made 3 calls while we waited. Meanwhile it was after midnight. I asked for parking validation, was told it would be taken care of, but wasn't. Not happy.

Plussat: All else fantastic. Dog friendly!!

Miinukset: Need small info document in room explaining where mini frig and coffee were hiding.

Plussat: Location, walking distance from everything. Lobby area with skylights

Miinukset: Pay for parking

Plussat: Great coffee in the lobby. Staff was very accommodating and helpful. Location was perfect!

Miinukset: Restaurant menu needs to be updated and creative.

Plussat: I loved everything about The hotel. Especially Loved the eclectic decor! The Atrium in the hotel was so amazing and the rooms were impeccable!

Miinukset: Nothing. We loved everything about our stay!

Plussat: Location was walking distance to everything we needed

Miinukset: Can't think of anything

Plussat: I liked the location close to downtown Annapolis and the football stadium. Staff gave good directions to get to the stadium and when. Families of Naval Academy grads were welcomed warmly

Miinukset: No

Plussat: We liked the valet service and car parking. It was a short stay and we appreciated having food avialable at the morning buffet and at the bar. We left the area after our grandson received an award at Commencement, but needed an extra hour before checking out. Thanks

Plussat: Nice hotel, great location for Annapolis. You could walk from the hotel to downtown in under 10 minutes. Great hotel shuttle that would drop you off anywhere you want in downtown.

Plussat: Location

Miinukset: The $200 per night price seemed too expensive for the room. We had a view of a back alley and the room, although very clean, was only average. The hotel was hosting a dog convention and I did not like the thought of sleeping in a bed that probably had been used for dogs to sleep in. Also there was a doging barking on Sunday morning. Not fun to wake up to.

Plussat: Great service. Used concierge for special requests and everything was wonderful. They were very welcoming and accomodating.

Plussat: I’ve stayed at country inn and suites in Annapolis many times. Every visit has been top notch. The entire staff is professional, friendly and goes above and beyond.

Plussat: The staff was awesome they met our every need i will be back soon

Miinukset: It had a few roaches but hey it happens

Plussat: We had the check in very late and despite how late in the evening it was, the front desk staff was extremely friendly and helpful. It is also in a great location in Annapolis.

Plussat: Breakfast

Miinukset: Mole on the Sofia bed mattress.

Plussat: Everything!except the cafeteria .

Miinukset: Seating at the cafeteria was tight.

Plussat: Clean. Convenient. Great staff. Free breakfast.

Miinukset: Price was high due to supply/demand for football game and national boat show.

Plussat: Swimming pool was good especially hot water spot. Good quality breakfast.

Miinukset: Bath was little small for us

Plussat: Staff and location

Miinukset: Hot tub wasn't working Rooms small

Plussat: The whirlpool Very friendly personnel

Miinukset: N/A

Plussat: The hotel was very clean. All of the staff was very professional and very helpful, who shuttled us to and from downtown for dinner and drinks.

Plussat: Room was surprised quiet.

Plussat: Great staff. Great location. Breakfast room was well stocked and maintained.

Plussat: The cookie nice touch. Bottles of water. Staff friendly and helpful. Shuttle bus on call into town. Bar, breakfast lovely. Bedroom comfortable and quiet

Miinukset: Nothing

Miinukset: hotel was right next the highway and they placed our room with three kids on the back side. so all we heard all night long where big trucks passing. trash was left out by the pool including cigarette butts. was in basement type level and everything smelle

Plussat: Everything was very nice. One of the nicest I have stayed at.

Miinukset: Na

Plussat: One of the best hotels l have stayed in. Every thing and every one was great. I want to thank you. I will be back.

Plussat: It was nice to have a bar and restaurant within the facility.

Miinukset: The only thing we were disappointed in was the noise from Rt 50 that we heard all night long. But that is not anything the hotel can really do about -- that is a MD DOT issue.

Plussat: Front desk staff was very polite, tv was huge in room.

Miinukset: Toilet seat was broken

Plussat: Quiet

Miinukset: Nothing

Plussat: pool is great and large enough for real laps. Towels provided, of course.

Miinukset: No

Plussat: Room was spacious and very clean. The shuttle to downtown was awesome. Driver was very friendly. Bartender at the restaurant in the hotel was friendly and accommodating. Will definitely stay here again

Plussat: Not sure.

Miinukset: Not sure.

Plussat: The staff was very friendly, considerate & helpful.

Miinukset: We believe it is a 3star not a 3.5 ... some features more aged and thumbs down for noise, no views.

Plussat: I liked the size of the room very much. The price was outstanding for the surrounding area. The TV was large and beautiful.

Miinukset: NO

Plussat: Everything was great

Miinukset: $30!parking

Plussat: It is clean and with amenities on site it was perfect.

Miinukset: NA

Plussat: Loved the location and the ease of catching the free local connector bus to go around town. Beautiful facility and excellent customer service from all hotel staff we encountered. What a deal!

Plussat: Checking staff was great , and so was the cleaning staff and at Starbucks in lobby .

Miinukset: The lack of service at the restaurant, the bartender was our server also . It took a very long time to get any service

Plussat: Nice room

Miinukset: Parking was expensive, and the location didn't seem to warrant it.

Plussat: Included breakfast was great! Rooms were clean and quiet. Will return again.

Miinukset: Cocktail & wine prices very high at the bar. No free WiFi.

Plussat: amenities; it's not downtown, but the west street area is worth checking out in itself, plus the regular shuttle is great loves the pool and hot tub!

Miinukset: there was a construction zone right outside our window--did not affect noise, but certainly not a particularly nice view!

Plussat: The overall ambiance of the hotel was very upscale. Great location easy walking distance to nightclubs, shopping and restaurants.

Miinukset: An enclosed separate business center from which to print documents. Pricing for breakfast was high.

Plussat: One of the better hotel stays. There are restaurants around the hotel plus only $8 cab ride into town. Definitely walkable if not worried about getting hot.

Miinukset: About .5 mile closer would have been nice.

Miinukset: $30. Per day parking and $11-$14. Wi fi fee

Plussat: Weston is a first class operation.

Plussat: The best part was that it was clean. Valet was nice, massively expensive but nice. That was about it. Will not stay here again.

Miinukset: $30 to park. $12 for internet. The taxes and fee's after you get there. $5 for a towel. Pool was closed. Staff was OK but some were RUDE. Called to order breakfast at 8am, was told it wouldn't be available until 9:30.

Plussat: Location was great, right on the bay. Room was very clean, bed super comfortable. Staff was friendly.

Miinukset: Our room was by a flat roof where a wedding was being held, no view and a fair amount of noise. Parking was an additional $26 per night. I don't know, but for this amount of money, I expected a little extra.

Plussat: Service was great. Nice room and great location

Plussat: Location and service was great. I would like to recognize Lexi at the front desk. She was very friendly and attentive. Once she knew it was our honeymoon she seng us s bottle of Champagne. Great customer service and beautiful warm personality.

Plussat: The overall location was amazing and couldn't be situated in a better area of Annapolis. The views were amazing and the staff were beyond accommodating.

Miinukset: I stayed in the Model Room, It was very nice and pleasantly decorated. However This room lacked a microwave at the time. I relayed that observation to the front desk clerk and she promptly noted the absence of as well as assured it would be addressed promptly.

Plussat: nothing. it is mediocre at best.

Miinukset: there on business with a group- booked independently 1. AC did not work was a steady 76 and balmy 2. Hotel Had Bedbugs (I took pictures of my colleagues bites - happy to share-room 427 was one such room. disappointed is an understatement - 347.421.

Plussat: Location

Plussat: Our view was fantastic! Watching the sunrise and sunset was inspiring

Plussat: Location is great

Miinukset: Gym is kind of lame

Plussat: Location and staff

Miinukset: No hot water for shower

Plussat: We loved our stay here. Great location on the water and easy walk downtown. The staff was friendly and helpful - from the front desk to the valets. The customer service was top notch and the recommendations for where to dine were terrific.

Miinukset: Nothing comes to mind.

Plussat: The view was amazing.

Miinukset: There were extra charges...seem to nickel and dime for every little service.

Plussat: Enjoyed the art work in hotel

Miinukset: Free parking

Plussat: Good atmosphere in lobby, cool, locally oriented room decor, nice assortment of drinks and snacks offered in the small shop in the lobby, very conveniently located

Miinukset: The room is very noisy. The fan in the bathroom goes on overdrive when you enter, but didn't stop at some point during the night. The airco sounded like a generator. The staff responded fittingly to our complaint, but we didn't have a good night. Plus, parking is 26 dollars for 24h, which isn't mentioned when you book.

Plussat: Excellent size room,

Miinukset: Convenient to downtown.

Plussat: The rooms were very clean and well done. We really liked the bathroom.

Miinukset: The service at the restaraunt Thanksgiving morning was terrible. Nobody waited on us for 25 minutes, we finally just walked out.

Miinukset: I was woken up too early two mornings by garbage collection outside my room window.

Plussat: Modern & very clean

Miinukset: I left something in the room. I called back the next day, the operator transferred me to housekeeping. The phone rang 12 times, went to voicemail, I left a message, but nobody has called me back. Very Disappointed... :-(

Plussat: Location is excellent

Miinukset: Free WiFi not encrypted. You need to pay extra for that. This is absurd, encryption is REQUIRED. This policy is equivalent to making hot water showers an option at extra cost. I will avoid Hilton hotels until they get real.

Miinukset: Lobby is dinky and hotel staff are dressed excessively casually. Restaurant and bar are all one big room shared with lobby and not inviting.

Plussat: Staff were super excellent! Very friendly and helpful. Great location.

Plussat: The bed was nice and big. There was a good downtown view.

Miinukset: The staff were very rude. Room wasn’t ready on time, and they tried to “upgrade” us to a room with two smaller beds (which makes no sense for a couple). They’re clearly disorganized and have no idea what they’re doing, because they were still cleaning rooms when we got back to the hotel fairly late in the evening. Also, the clean filter light on the AC was on. I don’t think cleanliness is their priority.

Plussat: Large clean room, big desk to work at, comfortable bed, big bathroom with great shower. Location excellent.

Miinukset: Two things. There was only one shelf and no drawers to put my belongings. I know the new style is spare, but a drawer or two would've been nice. Also, the safe was on top of the closet shelf, a foot above my head and thus not usable for me. Either put it on a lower shelf or give me a step stool!

Plussat: I loved the location and modern decor.

Plussat: Everything was great except the ac it was noisy and humid!

Plussat: The staff were extremely friendly and helpful

Miinukset: View

Plussat: Location

Miinukset: The price! To bad Marriott raised the price for 2nd Class Parents Weekend at USNA. I can book this same room in 2 weeks for $200 less. In my opinion, this is not a $400 a night hotel.

Plussat: BREAKFAST? I had to pay $5.40 for a bottle of ORANGE JUICE. Next time, I'll be sure the breakfast is a part of the cost of staying at whatever resort I select.

Miinukset: I'm not a big breakfast eater... while I like juice and a coffee - sometimes a donut of bagel, but if I have to pay for it... I'm going to go out to eat at a diner, etc...

Plussat: The bed was nice and the pillows were comfortable, staff was nice

Miinukset: My oatmeal had something burnt in it. it was not the nuts or bananas. The couch was not of good quality, my room was beside an entrance door ( I was not able to sleep). The Staff did not mention my card would have a 20.00+ hold on it until I mention it first. This should be mention to the customer first when payment for the room.

Plussat: Spacious suite; friendly staff

Miinukset: Bistro was closed for New Years Eve, Day. No maid service on New Years Day so got replacement coffee, cups from front desk.

Miinukset: The Room was 85ﾟ in the middle of the night and they have not been willing to refund anything but a $100. A coffee is terrible wouldn't stay there again for that exorbitant amount of money

Plussat: Cleanliness, friendliness

Miinukset: Expensive coffee and ala cart bistro, no complementary breakfast

Plussat: Nice staff, quite room (during weekday stay) & nice amenities

Miinukset: Coffee FOR PURCHASE WAS OVER PRICED. NO BREAKFAST INCLUDED.

Plussat: Courteous staff. Starbucks in the LOBBY! Clean room, comfortable bed,good pressure in shower.

Miinukset: Further from Naval Academy than I would have liked. No breakfast included with price.

Plussat: Comfortable bed and the balcony was nice.

Miinukset: The pool was not open the posted hours.

Plussat: The staff was very well welcoming. The price is reasonable. Proximity of location the restaurants and the response it's excellent Denteley screen

Miinukset: None

Plussat: comfortable bed and pillows

Plussat: Cleanliness of room friendliness of staff

Miinukset: Lack of room amenities in room Dim lighting in room. Lack of color in decoration throughout building felt more like an industrial site or business office than a relaxing “home away from home”

Plussat: The cleanliness and the friendliness of the front desk

Miinukset: The housekeeper walking in the room unannounced as I was having relations with my girlfriend

Plussat: We were fortunate enough to be able to access our room earlier than the check-in time of 3 pm. We were planning on dressing for a wedding at the hotel and it worked out perfectly!

Plussat: The breakfast was adequate and the location was fine.

Miinukset: Could have had more selections. Hours could have been a little longer.

Plussat: Beautiful clean rooms

Miinukset: Everything was 👍🏾

Plussat: Very clean hotel. Location was great for what we needed. Breakfast was good for being included free. Not amazing, but more than what we needed.

Miinukset: Nothing.

Plussat: Good selection of food at breakfast

Miinukset: No hot water in the morning we were leaving. Cold showers for me and my wife could not take one.

Plussat: The desk staff was very pleasant.

Miinukset: The lack of supplies. Many times for breakfast , there was no fresh fruit or yogurt(one day). Our hotel room ran out of toilet paper. I did calll and ask for more. I had to call and ask for dishwasher tabs. We were out of conditioner. Toilet

Plussat: Space

Miinukset: No

Plussat: Very nice, rooms were clean and it was a short drive to the downtown area.

Plussat: Quiet location but near all major highways. Room well equipped with coffee maker, microwave, and fridge. Beautiful lobby entrance.

Plussat: The bed was amazingly so comfy and all the staff was nice and very friendly. It was a great stay and I would definitely come back!

Miinukset: Breakfast was not included but seemed like it would have been very yummy!

Plussat: Clean room, easy parking.

Miinukset: I am male and was using the bathroom IN MY ROOM when a female walked into the room...she was booked in the same room and given keys to my room...best case was that I was there and very embarrassed, worst case could have had belongings stolen.

Plussat: I didn’t like the pillows.

Miinukset: They charge you for bottles of water that you didnt use in your room!!! Always view your bank statements after a stay with them

Plussat: It was so nice to be in the presence of a strong company culture where the staff at the front desk this morning were nothing but the most professional, kind, and friendly people. So helpful and nice to be around. They set the tone for the entire lobby and guest experience.

Plussat: Nice big beds, and big showers.

Plussat: Very happy with quick trip. Staff was friendly and helpful. Location was modern and clean.

Miinukset: I was unable to adjust the temperature in my room. Constant at 75 which is a little warm for me. There were no cups for water in the fitness room.

Plussat: Easy to get to with ample parking and lived up to Hilton Garden expectations.

Plussat: night manager, was very accommodating and hospitable. We had booked & paid but when we arrived the hotel was full but he found us a very nice room. Hotel employee in the bar area is a great multitasker, she took care of drinks,food & delivered too

Miinukset: Outside Trash collection was way too early and Loud at 430 am .

Plussat: Very nice hotel and staff. Excellent location

Miinukset: The only thing I didn't like was that the breakfast is not included.

Plussat: Location, location, location. Room was cute, establishment quaint and quiirky. Quieter than expected. Breakfast was tasty (but read the fine print on your breakfast deal: Know what to expect and your expectations will be met).

Miinukset: Family-owned and thus sometimes the quirks went in the others direction. My bed was missing its topsheet, for example. No biggie, just... Quirky. That said, have I mentioned location? Can't. Be. Beat.

Plussat: I got what I was expecting. The building is old but has that appeal and charm. Location is great, if you don't mind being in the middle of street buzz downtown. I knew it and was expecting it. Lots of shops. The deli below is great. I liked it overall.

Miinukset: Being old has charm, but does lack some newer features and comfort. If I was younger and had more time to kill, being in the heart of downtown could have been more fun, but I am not a young man anymore. Enjoy it for what it is.

Plussat: A beautiful room and quite a good breakfast. It's in the middle of the main street down to the harbor so it's a great place to stay :)

Plussat: Excellent location! Breakfast was great for value.

Miinukset: I was on the third floor, lots of stairs for an old fellow. Will book on second floor in the future.

Plussat: Clean room and bathroom. Easy walking distance to the Naval Academy for events happening there. Very convenient spot in the middle of the village area. Walking distance to all kinds of shops and restaurants. Very pleasant atmosphere and lots of history to the hotel and the area. So nice that it is a pet friendly hotel.

Plussat: Great location in the heart of Annapolis. Friendly staff.

Miinukset: Needs a little upgrade in spots.

Plussat: Location is the best! We've stayed here before. You cannot beat the location. Right on Main Street. Plus, you get a fabulous breakfast in the morning for free. Very nice rooms, and great staff. We would stay here again.

Miinukset: The first time we stayed here the room was a bit bigger. This time the room was a bit small. Still very quaint and nice.

Plussat: food was good

Miinukset: room to small

Plussat: Centrally located. Great restaurants close by.

Plussat: Fun place. Had a very European feel as it's small rooms over a restaurant. The deli downstairs is great - kind servers and good food. The room is small, but clean.

Miinukset: The TVs need an upgrade.

Plussat: Location was great. Close to shops and restaurants.

Miinukset: Parking was $20. Ticket given by hotel to get discount parking didn't work. Also if you want to sleep don't get a room in front of hotel. Super loud til 130am and then early delivery trucks at 630am. Also rooms need new carpet. Lots of stains.

Plussat: Nice room in the centre of Annapolis. Helpful staff.

Miinukset: Room on the small side but ok.

Miinukset: Breakfast wasn't as good as I expected

Plussat: The size of the room and modern updates Breakfast was delicious and plentiful

Plussat: Clean and comfortable.

Miinukset: Tight quarters to maneuver an RV in the parking lot. Checking in we found that our CC was used to check in another party. Two CC’s were assigned to reservations.

Plussat: Staff

Miinukset: The air conditioning system was not too great But staff worked hard to help

Plussat: The staff was friendly, halpful and professional. We needed a full kitchen to prepare and store food for a family reunion we were attending. Or one bedroom suite worked perfectly. The hotel offers a full breakfast with many choices. A great perk.

Miinukset: I have no complaints about our stay at this hotel.

Plussat: breakfast

Miinukset: noise of air conditioning in room is too big. the attitude of servant seems to be cold.

Plussat: I thought the staff was friendly and helpful. I had a problem with my key and the maintenance man made sure I got in my room. The fornt desk was friendly the breakfast was excellent.

Miinukset: n/a

Plussat: Hotel employee at the front desk, was very cheerful and helpful at check-in, and went WAY over and above when she actually came up to our room to help us connect to hotel WiFi. Outstanding!!

Miinukset: One very small detail - the coffee maker and ice bucket were placed on a shelf almost on the floor. Not very appetizing, nor convenient.

Plussat: Great location

Miinukset: breakfast could be better

Plussat: Clean

Miinukset: I don’t like the sliding bathroom door in the new design. Doesn’t offer good privacy.

Plussat: As expected

Miinukset: Did not clean room

Plussat: Friendly staff

Miinukset: Poor location- Middle of nowhere office park. Outdoor pool in partial shade never got warm, super cold water. Fake scrambled eggs at breakfast were terrible.

Miinukset: Smell. Room was constantly damp. Cleaned the carpet 2nd day-floors were soaking wet the next two days. We were not informed it was happening. No remediation.

Plussat: Friendly staff, seem truly interested in making sure the customer has a good stay. Short but caring conversations, I didn't require or request anything special but the staff seemed more than willing to help if something was needed.

Plussat: Clean

Miinukset: No

Plussat: Location

Miinukset: Parking!

Plussat: Room just right. Breakfast is served! Convenient to varied shopping within easy walking distance.

Miinukset: Road access could possibly be improved.

Plussat: Good hot breakfast, big plus is free washer and dryer for laundry. Easy walking access to Mission BBQ, Einstein Bagels, Newks restaurants. Courteous staff, but hotel seemed understaffed at times

Miinukset: Ceiling in room was peeling over window, cramped eating area for breakfast, bathroom was very small with little countertop space. Elevator tends to malfunction. Sketchy WiFi technician wanted in room to check signal. Tricky access to/from main roads

Plussat: Staff

Miinukset: Disgustingly dirty

Plussat: Staff and rooms usually are good this room was outdated. They do have better rooms but I didnt get one of those I checked in early so that's my fault only room available.

Miinukset: Besides room food ran out on breakfast bar.

Plussat: Clean, comfortable bed and pillows. Breakfast was good. Not an extravagant breakfast but plenty of options to fuel up and get back on the road. Front desk was helpful and polite, I didn't have any problems or issues so I did not interact a bunch with staff. The few staff members I did ee/interact with all smiled and seemed willing to help.

Plussat: Front desk staff was pleasant.

Miinukset: Rooms were run down, mold in bathrooms, hotel was not ver clean, rooms were small. Obviously an older hotel converted to a Holiday Inn Express. Booked two rooms and was disappointed.

Plussat: I recommend this holidays inn hotel, it is a cozy place, with good breakfast, friendly staff, and super clean. we had a good experience.

Plussat: Location and staff at breakfast was very friendly

Miinukset: Dated bathroom and hotel. Did not feel particularly safe there. We stayed at several hotels along our trip and this was our least favorite.