Mediterra Art Hotel

The location and basic look of the room and property

Service was bad, staff not good, facilities terrible, music goes on through the night and sleep is disturbed. AC, WiFi, Flush etc were problem areas, staff does not really care about complaints or try to rectify.

The location was good.

Bare wires coming out of the hairdryer, in the bathroom!!! Bare wires coming out of both bedside lights. Dirty bed bases. Mattresses which felt like they’ve been here since this place was built.... in the 1800’s!! Mould which has been painted over in the tiny unkept bathroom. Curtains which look like they’ve been taken from Henry VIII’s servant’s quarters. Gaps in the curtains where people could look in. The breakfast was diabolical to say the least - Orange or black currant squash, poor selection of old cereal, boiled eggs, salad, white bread, tea and coffee. Mainly Turkish. The toaster was broken and spun round at 100 mph, so in order to get any colour to your bread, had to put it through at least 15 times!!!! The safe had been taken out of our room. When asked for another, they brought it and put it on the floor. When asked again, they just put it in the wardrobe, without fixing it in! So we had to carry all our cash around with us. The staff were not very helpful. The pool was freezing cold. The walls are made of paper, very noisy. The website and online info is misleading and to stay for one week was too much. The room was dark and drab. We wish we had complained.