Etsi halvat lennot: Arkia

Miinukset: There was a delay in flying The service was terrible And the airplane is old and uncomfortable. The flight attendants did not relate and really gave the feeling unpleasant

We had a delay of 9 hours

Plussat: Nothing

Plussat: short flight

Miinukset: delay in tack off of 3 hrs without air conditioner and food

Miinukset: The delayed in departure

Plussat: boarding is terrible, luggage was damaged, staff is unfriendly.

Never with this Company again

Miinukset: Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time .

a Fraud

Miinukset: Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!

Nice value

Plussat: Good price, nice crew, on time. Pay less? Don't expect much.

Miinukset: Very old plan, small seats, poor website (manage your trip)

Miinukset: Disgusting

בסדר לא יותר מזה

Plussat: כלום

Miinukset: מושב בו ישבתי היה גרוע כיסאות בשורה 14. מה זה הדבר הזה כסא ללא יכולת כיוון

Miinukset: I was hospitalized and had to change the travel dates. Arkia refused to change my travel dates even though it was 2 weeks before the initial flight.

too late too cold

Plussat: the mail about the schedule Update prevents wasted time in the airport If you had sent an e-mail on the second delay we would have stay at the hotel and not falling asleep on the carpets in a cold, closed airport.

Miinukset: There was another delay after the timing update, it would be nice if you could update it again. A night out at a cold airport , all the shops closed is really unpleasant. In the plane there were not enough blankets for all three of us! and it was very cold all the flight. When we turned to the staff they told us they were sorry and the blankets run out ... They could not find us even one blanket we could share...

Horrible

Plussat: Nothing

Miinukset: 3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)

Miinukset: Food had to be specially requested and was not given automatically as customary. So I almost missed the meal.

Waited in line 2:40h for checkin

Plussat: Nothing

Miinukset: We (me, one pregnant wife and two kids) had to wait 2:40h in line for check-in in spite we arrived 3 hours prior to departure to the airport. There was no way to do the check-in online. Security have asked everyone to open their suitcases before depositing them in the check-in. After check-in we had to run through the airport to the gate as check-in completed only 20 minutes before departure. Because of the line and the lack of online check-in we got lousy seats at the end of the plane. The flight itself was lousy as well. It was a night flight but there was light for most of the flight and noise due to the insistency on serving cold sandwiches. After landing we had to wait more than an hour to get the luggage. One of the worst flights ever!

Reasonable but not more than that

Plussat: The crew were very nice and helpful. The airplane was clean.

Miinukset: There's no entertainment in spite the flight duration was more than 4 hours. The food was cold sandwiches in stale buns. Boarding was not well organized and was done in busses. Flight was 15 minutes delayed.

Fiasco

Miinukset: Flight was delayed, and above all the luggage was not board on the plane. This was however said to us after the plane was boarded and on the way up!!! That is when we also heard we are landing in Rhodos on the way to Tel Aviv to refuel the plane because of a technical thing which they knew even before the flight. So the flight was few hours longer. The plane was old and with this "error" you get to pray you ll even reach your destination. . Food? No good on the flight, only water to drink. You can buy something from the free shop while flying!!! Afterwards we had to wait for our luggage for 6 days being told it is gonna be delivered to us every day. Unless you have nerves to spare and you wanna argue a lot, and I mean A LOT, do not fly with this company!

Company does not operate flights well

Plussat: The crew was nice

Miinukset: Food really bad. Delayed. Old plain.

LATE!!!

Plussat: The stuff were nice after we left...

Miinukset: We ordered the flight 3 months ago. A week before the flight, after all of our plans were booked, we received email about 2 hours delay! When we arrived to the airport, we discovered that the flight is operated by other company (Travel Service) and when we arrived to the boarding gate, we discovered that there is another delay because the airplane arrived late! Another 60 minutes delay, we landed around 23:00,and basically - it ruined the first days of our trip, since we made plans according to 19:30 landing !

WAS LEFT STRANDED, NON EXISTENT FLIGHT!!

Plussat: Nothing.

Miinukset: I got to the airport and I was stranded because there was no such flight please credit my account immediately. I also called several times before hand to confirm my flight and was sent emails with the same ticket information. And incredibly rude customer service. I also had to re-purchase a new ticket from another airlines, which I also believe in good faith you should pay, to make up for the incredible inconvenience you put me through.

Security check.

Miinukset: Check up security was extremely bais...... and un human with way they did their security checks. Unacceptable and time consuming. My personal belongs that was suppose to come with my hand loggage they obligated me to go in my check in loggage. The danger to that is that third parties could touch my belongings or even break carting the bag to one side to another..

noisy and hyper active children everywhere

Plussat: aircon worked well, boarding was easy

Miinukset: half the flight was children and they were not quiet. There was lost of screaming and crying

Flight delayed 5 hours

Plussat: Atentive and nice crew

Miinukset: Uncomfortable sits... no food...

Plussat: Nothing

Miinukset: Boarding was a zoo. Plane old and tight.

shitty booking

Miinukset: vayama are the worst booker ever. i have never received such unprofessional service in my life. i never thought it could exist and i come from israel.

Miinukset: The flight was delayed 2.5 hours and they were not keeping us updated, the plane was so outdated and old the seats were horrible, the food was beyond awful, and it was also not an arkia plane it was another small random airline's plane....overall the experience was NOT GOOD

Miinukset: The fact that there was no online checkin :/

Plussat: The crew was very nice.

Miinukset: Terrible food - you offer one sandwich for a 5 hour flight? If this is a low-cost then at least offer the opportunity to buy food.. Overcrowded plane - this is a very old plane, no space to move, and boy it was crowded.

Plussat: It was fast

Miinukset: The drinks

Miinukset: Plane was delayed by two hours

I wont fly with arkia any more, this is my last ti

Plussat: Nothing

Miinukset: 1) the flight delayed 2) the aircraft is old and so dense 3) the crew messing with things that i didnt experience in other flights, like telling me to remove the headphones while take-off and landing. 4) the meal was very poor 5) no Entertainment at all and this is international flight! (4 hours) the overall felling was bad... i wont but another arkia flight

Bad bad bad

Plussat: I don't recommend this airline and security was horrible

Miinukset: Everything !!!!!

טיסה טובה מאוד בסך הכל

Plussat: המטוס, הטייס, הליך הצ'ק-אין והבורדינג.

Miinukset: הכיבוד במהלך הטיסה היה מינימלי מאוד, ברמת העלבון (שני ביסקוויטים). אפשר היה לתת מעט יותר.

Delays over delays over delays... intolerable

Plussat: The crew was nice, the food was average

Miinukset: Dur to all the delays - a very bad experience

Thank you

Plussat: The crew was excellent. They give very good service. Overall I was very satisfied with the flight.

Miinukset: Boarding took a lot of time and the flight was late in more then an hour.

I'll try not flying with them anymore...

Plussat: Nothing

Miinukset: The crew was VERY unprofessional and quite rude. The food was lame

Plussat: Flight was comfortable, crew were nice and polite

Miinukset: Flight was delayed by over 3 hours although i got an email stating that it was on time, and on all the flight stats online it stated that the flight was on time, even wen it was already delayed. Extremely frustrating and unprofessional.

Miinukset: Haphazard boarding; push shove, ugly and loud people.

Delay

Miinukset: The flight was delayed 1.5 hours

Miinukset: Anything was bad