Etsi halvat lennot: Arkia

Miinukset: I was hospitalized and had to change the travel dates. Arkia refused to change my travel dates even though it was 2 weeks before the initial flight.

too late too cold

Plussat: the mail about the schedule Update prevents wasted time in the airport If you had sent an e-mail on the second delay we would have stay at the hotel and not falling asleep on the carpets in a cold, closed airport.

Miinukset: There was another delay after the timing update, it would be nice if you could update it again. A night out at a cold airport , all the shops closed is really unpleasant. In the plane there were not enough blankets for all three of us! and it was very cold all the flight. When we turned to the staff they told us they were sorry and the blankets run out ... They could not find us even one blanket we could share...

Horrible

Plussat: Nothing

Miinukset: 3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)

Miinukset: Food had to be specially requested and was not given automatically as customary. So I almost missed the meal.

Waited in line 2:40h for checkin

Plussat: Nothing

Miinukset: We (me, one pregnant wife and two kids) had to wait 2:40h in line for check-in in spite we arrived 3 hours prior to departure to the airport. There was no way to do the check-in online. Security have asked everyone to open their suitcases before depositing them in the check-in. After check-in we had to run through the airport to the gate as check-in completed only 20 minutes before departure. Because of the line and the lack of online check-in we got lousy seats at the end of the plane. The flight itself was lousy as well. It was a night flight but there was light for most of the flight and noise due to the insistency on serving cold sandwiches. After landing we had to wait more than an hour to get the luggage. One of the worst flights ever!

Reasonable but not more than that

Plussat: The crew were very nice and helpful. The airplane was clean.

Miinukset: There's no entertainment in spite the flight duration was more than 4 hours. The food was cold sandwiches in stale buns. Boarding was not well organized and was done in busses. Flight was 15 minutes delayed.