Auckland hotellit lähellä 360 Discovery risteily

Plussat: Great staff. Good location.

Miinukset: Room temperature controls were terrible. Pillows were not great. Bed was small.

Plussat: Great staff, wonderful room!!! :0)

Plussat: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Miinukset: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

Plussat: the view was awesome

Miinukset: service was pretty average.

Plussat: Service and people. They wanted to help.

Plussat: Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckland Art Museum, Albert Park, and Aotea Square. The Sky Tower is a stop on the tourist-oriented bus routes. The waterfront is about 15 - 20 mts walk.

Plussat: Room layout and view.. A variety of food choices. Efficient Internet.

Miinukset: Parking. I'm neutral on food options.

Plussat: The room are very nice and comfortable but the air condition did not work well which is the major deduction on the score

Miinukset: The air condition not on

Plussat: Great location, and the rooms were clean and comfortable. Easy walk to Queen street shops, restaurants, Sky tower, and Auckland harbor. Just used it as a base camp to visit things around the city. Easy bus from the airport (35 min), bus stop 2 blocks from hotel. No need to rent a car.

Miinukset: Had to leave

Plussat: Evening drinks, canapes in Club Lounge. Fast, included wifi.

Miinukset: No power outlets near beds or center night table.

Plussat: Location

Miinukset: Expensive at breakfast they charge you for every cup of coffee. Each time it was used the toilet in our room had to be flushed at least twice.

Plussat: Concierge was very helpful. The photographer for the hotel's pictures was a magician because he certainly did an expert job at brushing up and photo shopping the website pictures.

Miinukset: The hotel was VERY WORN and looks seedy. The carpets were dirty, furnishings well used, and walls scarred and in desperate need of painting. The mediocre breakfast buffet cost $31 per person and didn't include omlettes. I should have done my homework on this one.

Plussat: Went to check in but we had to wait an hour cause their computers were down. They gave us a free drink at the bar so that was nice. Felt the room was dusty especially in the washroom. Staff was friendly.

Miinukset: Gym needs updating and pool was only 4.5 deep.

Plussat: The hotel let me check in at 8 am, after having flown all night from San Francisco. This was fantastic and made my day!

Plussat: The staff was excellent, as was location in Aukland

Miinukset: The hotel is in need of an overhaul. Mostly minor details, and it appears that they are in process.

Plussat: Nothing

Miinukset: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.

Plussat: All of the staff were exceptional! It was a nice hotel in a great location, with good food, great help, and a well equipped gym very reasonably priced!

Plussat: Walking distance from cruise dock, concierge staff excellent, allowed early check in, assisted with all questions/concers

Miinukset: Close to busy street, heard a little street noise late night/early morning.

Plussat: The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!

Plussat: Awesome service helpful and friendless

Miinukset: No points becasue I booked thorugh Kayak

Plussat: Great location. Staff very helpful.

Miinukset: Room small & needs updating.

Plussat: The Attica bar

Miinukset: It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.

Plussat: - water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all