Auckland hotellit lähellä Aotea Square

Plussat: the breakfast was part of the room rate but was minimal.

Miinukset: improve the breakfast variety and for weekends have the breakfast available until 11am

Plussat: Loved the lavender pillows, loved the bartenders, very comfortable, amazing croissants

Miinukset: The staff in the kitchen were slow and frustrating. It all seems a little dark.

Plussat: We loved the location, and the friendliness of most of the staff, particularly the excellent greeting and personalised attention on checking in.

Miinukset: We booked and pre paid for a “boutique suite” described as a spacious suite with a separate living area, 35 to 45 square metres. Breakfast was included in the rate. What we got was probably at the bottom end of the room area scale, very little circulation space around the bed, the separate living area was essentially a corridor with a small desk and couch leading from the front door to the bedroom. The “indicative” floor plan for this type of room, which is what we used to select this hotel was nothing like what we got. Web site photos are deceiving with the wide angle shots. There was no view to speak of. The included breakfast was a very basic continental breakfast, a la carte. Hot dishes were an extra charge. Service in the breakfast area was a bit hit and miss. The shower leaked in the bathroom, the design allowed water to leak under the shower screen and into the adjacent toilet enclosure. Towels fixed the problem, but for a hotel of this price bracket, this is not great. The design could be Art Deco, not sure, but it failed to impress. If anyone is booking this please enquire about the room you are booking to ensure you get what you expect.

Plussat: The accommodation was excellent and the location outstanding. The check-in staff were friendly and helpful but language was a slight impediment. The location was excellent. The number of USB and power-points was a very pleasant surprise.

Miinukset: Only a minor gripe but whoever picked the chairs in the room clearly never sat on any of them for any period. they were very uncomfortable, but they looked stylish!!

Plussat: This was a last minute booking as our original accommodation fell through at the day before. Big fans of Art Deco so loved the hotel and the way it had been fitted out to reflect the style. We were upgraded to a superior room which was a lovely surprise. Staff were friendly and helpful. Great bar and bar food. Appreciated the coomplimentary continental breakfast and our breakfast take away box as we had such an early start on Monday morning. Great location close to Britomart for shopping and transport to the Pop Up Globe and Mt Smart Stadium.

Miinukset: Absolutely nothing. We had an amazing stay. We could fault nothing.

Plussat: The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.

Plussat: I experienced and observed fantastic service from all the staff. Nothing was a problem and they almost had every situation covered before it happened. Very pleasant staff and a wonderful breakfast included in the room price. Every aspect of the decor has been thought through in the colour scheme with some very clever touches.

Miinukset: We had a noisy air con which we turned off to get to sleep - it came on again during the night, we thought this was perhaps part of the fresh air system and needed to be on for a certain amount of time.

Plussat: Breakfast was good, staff was very courteous!

Miinukset: The bed we had was sagging and could have been more comfortable.

Plussat: Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful.

Miinukset: Coffee could be better but that's all!

Plussat: Love this property. It’s the only place we like to stay when visiting Auckland.

Plussat: great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.

Miinukset: none

Plussat: The pool and the jacuzzi are awesome

Plussat: Comfortable and beautiful design. Great service.

Miinukset: Breakfasts are quite expensive at the restaurant.

Plussat: Great staff. Good location.

Miinukset: Room temperature controls were terrible. Pillows were not great. Bed was small.

Plussat: Great staff, wonderful room!!! :0)

Plussat: good bed plenty of towels etc, room service good view from window good

Miinukset: from our suite we could see into other suites apartments

Plussat: the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Miinukset: One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

Plussat: Very comfortable bed and very quiet

Plussat: loved the room, the bed was super comfy, loved the bath, and the room service breakfast we really enjoyed

Plussat: As described. Room clean and comfy, location great.

Miinukset: When I arrived in my car there was no valet to greet us. Had to wait 5 minutes for someone to show up. Not a great first impression.

Plussat: Streamlined, colorful, mod, bustling 21st century stay with all the creature comforts. Staff went above and beyond when they had a boxed breakfast waiting for us when we had to leave extra early for the airport and couldn't utilize our morning breakfast buffet pass.

Miinukset: The only thing negative about Sky City is there is not enough seating in the lobby if you just want to relax and people watch.

Plussat: Excellent stay during Covid Level 2. Great to have somewhere to relax and have dinner whilst the casino was busy during restrictions

Plussat: Always a nice comfortable stay - good sized rooms and friendly staff

Miinukset: I can never work out the crazy room lights ;)

Plussat: Room size, comfort, quietness and cleanliness were outstanding.

Miinukset: Advice around earliest availability of breakfast was inaccurate

Plussat: Room space Nice comfortable bed

Miinukset: Apart from tv not working on arrival fridge had smell wasn't switched on. Great room space.

Plussat: Location Concierge Staff was Excellent - always finding great ideas for things for us to do.

Miinukset: Breakfast and meals on the property were OK - but I expected something better.

Plussat: The location.

Plussat: The location to centre Auckland, access to the motorway to get to other places. Room service was excellent!! The food was outstanding.

Miinukset: On arriving at reception, I felt the receptionist did not over extend themselves with information, as this was a first stay for my family. An example was where and which floor was breakfast as this was inclusive in the stay, what were the times and the last morning we were there it shut 1/2 an hour early and missed breakfast. I got more local information from the man who delivered the bags to our room. The staff were polite and professional but lacked the Christmas Spirit a "Merry Christmas" greeting on the day would have been welcoming. On arriving to our rooms the temp was 28 degrees - quite unbearable! knowing the room was booked it would have been nice to have the air condition on.

Plussat: the staff were very friendly and helpful .We had a nice room with sea veiws and we could walk into the city

Plussat: The rooms were nice and big, very clean with everytghin you need. The bed was huge!!!!!

Miinukset: The price of the internet was terrible - it is partly a business hotel with the covention centre next door, so I was appauled at the price. In todays timesd wireless should be free in Hotels such as this one

Plussat: The staff are very friendly and happy to help even when they had a huge coach load of travellers turn up! There are a lot of restaurants to choose from and the tea/coffee facilities are plentiful. It is close to the IMAX and Civic for evening entertainment.

Miinukset: Really minor point - No hotel writing paper

Plussat: Location. gym and quality of rooms

Plussat: The hotel was very well laid out and designed feeling spacious for a hotel located in the city centre

Miinukset: Hotel was priced reasonably and that was the reason I chose it. The internet prices they charged however bordered on criminal. I was there for 3 days and paid approx ~$200 NZD for minimal use of the internet and to download some emails. My annual internet fee is less than this for unlimited access at home.Absolutely disgusted

Plussat: The room was comfortable and surprisingly cozy in spite of the mainly black-and-white color scheme.

Plussat: Huge bed

Plussat: Premium King Room was nice and spacious..Good location

Miinukset: Signage from the parking garage is horrable..And gave us the wrong room first

Plussat: Room service,cleaners all make for a very relaxing holiday.

Plussat: Bed was comfy

Miinukset: Shower over bath

Plussat: Room and bed were very comfortable and the room was super quiet considering we were in central Auckland, we had a great nights sleep here.

Miinukset: To many small product packaging not optimal as sustainability measures.

Plussat: Location central to Auckland cbd

Miinukset: Additional % on credit card charges after the bill has been signed off

Miinukset: Kylpyhuoneen ilmanvaihto!

Plussat: Overall the facility was nice and clean. Breakfast was good, better before rush. Staff was not very friendly, unfortunately many do not smile and have good conversation. Also the young lady did not offer upgrade which our friends had...higher level and club entrance. We probably would have done. The Concierge staff on the other hand was Outstanding. More large companies need to smile...goes a long way.

Miinukset: Location was okay, unfortunately heavy construction.

Plussat: Location and the staff

Miinukset: Minimal fitness center. Older and tired. Entry with restaurants was a detractor.

Plussat: Excellent location and service. Wonderful place to stay!

Miinukset: Thought everything was fine.

Plussat: So close to town and the things we were doing. Housekeeping staff were amazing!!! Breakfast was incredible, we loved our time, cant wait to come back!

Plussat: All was awesome

Plussat: Location was good. Room was comfortable and clean. Staff were welcoming.

Miinukset: The floorplan is dated. Noise really travels between rooms and down the corridor. Unfortunately we had particularly noisy neighbors and could not change rooms since the hotel was fully booked.

Miinukset: Paljon tietöitä läheisyydessä