Auckland hotellit lähellä Aotea Square

Plussat: Liked location. Staff were great, food good. Bar was good

Miinukset: Bar tender could have been a little quicker.

Plussat: Great hotel, very friendly staff. My room was always clean.

Miinukset: The restaurant has good food and drinks, but no one is there. The menu is not very approachable.

Plussat: Lovely and clean and great views

Miinukset: Nothing - it was perfect

Plussat: Very nice place, in the city center, helpful stuff. Amazing view!

Plussat: Excellent location, new building overlooking harbour, great view, rooms clean and modern. Great atmosphere in bar lounge, friendly staff.

Miinukset: The area and streets around the hotel and quay is undergoing large scale renovations and rebuilding. Though no fault of the hotel, it was a bugbear.

Plussat: Great location, awesome staff

Plussat: Couldn’t ask for a better location, a minutes walk to the viaduct and many restaurants.

Miinukset: Room is a little small and for a hotel that promotes recycling etc. it was a little annoying to come back to find all the lights on in the room.

Plussat: We were amazed at the friendly and efficiency of the staff. We were upgraded to a suite which thrilled us to bits. Our suite had two large rooms with one of the most comfy beds I have experienced in a hotel. We went to the restaurant ordered our food and they delivered it to our room. They do have a room service menu. We did access the complementary lounge for a drink at 5.30 lots of choice nice food and once again a very attentive staff member. Check out was a breeze, we were able to leave our luggage for storage until time to head for the airport.

Miinukset: Nothing

Plussat: Room. Staff location

Miinukset: Nil

Plussat: Room was great and staff very nice Loved the carpet , decor and bed!!

Plussat: having just a continental breakfast which was good is no problem but would have been god if the hot choice was part of the package but no complaints from me

Miinukset: A bit noisy oustide

Plussat: Amazing location, very beautiful building and interior. Friendly and helpful staff at the reception. Very nice breakfast, which were included in the rate.

Plussat: The rooms are incredible. The bed is comfortable. Most of all, the staff is welcoming and accommodating. Great location to walk to the Wintergardens, sky tower, ferries, and amazing restaurants.

Plussat: Breakfast was good, staff was very courteous!

Miinukset: The bed we had was sagging and could have been more comfortable.

Plussat: Each and every staff member was delightful, and went out of their way to be of service

Miinukset: More natural light in bedroom would have been nice

Plussat: What a lovely place to stay. Room very clean, well-appointed, excellent location in Auckland central. Very well sound proofed, and secure to boot. we were very happy with our choice. well maintained, great décor,

Plussat: Great staff, decor and food! The free breakfast was superb and the coffee decent. Enjoyed the soaking tub. The soaps were locally sourced and cruelty free and smelled wonderful.

Miinukset: Coffee could be better but that's all!

Plussat: This is an overpriced chain hotel that doesn't have a lot going for it other than the location. The service is very average, room service is poor, and the rooms are quite ordinary. Didn't find much to recommend!

Plussat: Loved being able to have a proper Nespresso coffee I’m morning.

Miinukset: A little noisy, but was lovely!

Plussat: Pool and gym are well maintained.

Miinukset: Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.

Plussat: Good location close to shops, theatre etc, nice and clean, everything you need in a hotel from comfy pillows and bed to clean towels. The indoor pool was refreshing just the right temp.

Miinukset: It didn’t have a skywatch magazine.

Plussat: quick breakfast at bar available coffee maker with capsules walk-in shower and tub electric adapter availabe in kitchen area WLAN plus ethernet cable

Miinukset: don't know

Miinukset: The unwillingness to help fix a mistake in the booking which significantly inconvenienced me on my vacation taking time away from my family to sort it out. I'll think twice before I book a group booking with this hotel in future as the Hyatt looked good

Plussat: Very good location. Easy to walk to places, or take bus. Nice shuttle service to airport . Would visit again.

Plussat: Let us book in very very early after a international flight

Miinukset: no

Miinukset: They want to charge $20 to borrow an electric converter :(

Plussat: Great location

Miinukset: Check in took a long time over 40 minutes waiting in line, quite a few people were getting angry and a verbal fight broke out in front of my son and I in line as someone was trying to cut in.

Plussat: Location, gym, restaurants in walking distance

Miinukset: Not very clean, only NZ plugs

Plussat: The helpful staff

Plussat: Couldn't have asked for a better hotel and service after a long flight to Auckland.

Plussat: - Hienot näkymät club-tilasta - Upea hotelli - Hyvä ja ystävällinen henkilökunta

Plussat: Loved my stay especially dinner in the restaurant

Plussat: Everyone very friendly and helpful

Plussat: Location, Room, Service

Miinukset: Mould on the ceiling in the bathroom

Plussat: Great staff, quiet and excellent food

Miinukset: Difficulty entering and exiting the carpark, additional charges for cappucinos with breakfast {normally included by other hotels} although staff went out of their way to address our concerns

Plussat: Our room is cleaned. Its all about my children, they enjoyed having a bath in a tub and sleeping well in comfy bed and soft pillows, they are happy and so we are(parents). Thank you

Miinukset: we stayed for accommodation only, but was surprise when the staff is telling me that i have days of parking fee and a one time breakfast, which i didnt because we dont have a car anyway when we check in and 2nd, i didnt ordered for breakfast as well. Just thinking, how those happened and include it in my account. It was deducted anyway and waiting for my refund in 3 to 5 working days from the bond included in my check in fee.

Plussat: The cleanliness and the quiet. Great facilities. Late checkout is perfect too.

Miinukset: The pillows were all the same, no choice of different ones.

Plussat: Huone ja sauna olivat ok, henkilökunta todella avulias

Miinukset: Aamiainen hieman vajaa eurooppalaiseen makuun, toiveena enemmän kasvista ja täysviljaa

Plussat: The hotel is in a great location for exploring Auckland on foot! Had a small issue with the bathroom and Staff took care of it right away! The staff are wonderful and enjoyed the food in the upstairs atrium. Would return!

Plussat: Loistava sijainti. Tilava ja hyvin varustettu huone (twin), Aamiaistarjonta super hyvä ja kattava, leikkelejuustoja jäi hieman kaipaamaan (vain brietä). Kuntohuone ja allastilat kelvolliset. Japanilainen ravintola on maineensa arvoinen.

Plussat: The beds were very comfortable and the location was convenient to many areas of interest.

Miinukset: The flooring and carpeting were old.

Plussat: Location

Miinukset: Shocking bed: way too soft. Shower went boiling hot every minute or so.

Plussat: Staff was wonderful and so was room!

Plussat: Nothing

Miinukset: We booked this hotel for New Years Eve in Auckland. Besides being overpriced for the night in question, they charge ridiculous valet fees, put us in a handicap room with no bathtub, horrible view, and construction all around, put bacon on my Ceaser salad after I specifically said I was a vegetarian, brought the salad on filthy plates covered in chocolate from what I can only assume was the previous meal. Upon checkout no one even bothered to ask how my stay was. I asked for a manager and voiced my complaints. No attempt was made to remedy the situation.

Plussat: Great location. Excellent breakfast, but expensive.

Plussat: Great location and good facilities.

Miinukset: To maintain the rooms better. there were light bulbs out and the room was only set up for one person even. Lubricate the shower doors they need maintenance The small things are the key and expected to be at your level Thankyou

Plussat: Location

Plussat: Great place to stay. Lovely meals and good bar. Staff are friendly and helpful. The rooms are nice with all the comforts you need. Close to all the shops and restaurants etc.

Miinukset: Nothing to not like.

Plussat: best hotel for the price.

Miinukset: no

Plussat: All of the staff were exceptional! It was a nice hotel in a great location, with good food, great help, and a well equipped gym very reasonably priced!

Plussat: This hotel was absolutely amazing! The service I received was excellent. The room was cosy and had a perfect view of the city. It was super clean and comfortable overall. So easy to check in and out.

Plussat: Location. Cleanliness, staff

Miinukset: Road construction noise.

Plussat: Spacious room

Miinukset: Road works affecting access