Holiday Inn Express & Suites Austin Airport

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Erinomainen

maaliskuuta 2015

10,0

i previously stayed in a holiday in express in San antonio and had a good experience so I thought I'd stay with them again. Just as I expected, the room was clean and the floors were hardwood instead of carpet (that's different)!! Staff was super nice and friendly. If you need help with transportation they have a shuttle to and from the airport and phone numbers for taxi's. Check in and out was less than a minute. Beds were comfortable and food was good. I enjoyed my stay!

Nothing I can think of.
Hyvä

marraskuuta 2014

7,4

Pretty good, nothing to rave about but no complain

Rooms were well furnished, clean and roomy(had an "Executive Suite"). Coffee was better than expected.

Shuttle service was a bit sluggish, long wait after calling in and got ambiguous responses on inquiries.
OK

lokakuuta 2014

5,6

spacious rooms, acceptable breakfast.

when I checked in my first floor room was full of crickets crawling up the walls, curtains and across the floor. I asked to be moved, and the desk clerk told me "it's cricket season" as if that was an acceptable reason for me to have to sleep with them inside a hotel room. I had to insist to be moved. He told me more than once they were sold out and had no rooms. When I demanded he call another Holiday Inn and get me a room, he magically found an empty room on the 4th floor.

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