Matkailijoiden arvostelut
Yleinen arvosteluluokitus
8,1
Erinomainen
Perustuu 409 arvosteluun
Koneeseennousu
8,4
Comfort
8,3
Henkilökunta
8,4
Viihde
7,5
Ateriat
8,0
Etsi halvat lennot: Azerbaijan Airlines
Meno-paluu
Economy
Azerbaijan Airlines tiedot
| IATA-koodi | J2 |
|---|---|
| Lentoreitit | 10 |
| Top-reitti | Baku Heydar Aliyev – Lontoo Heathrow’n lentoasema |
| Palvelevat lentokentät | 7 |
| Top-lentokenttä | Baku Heydar Aliyev |
Uusimmat arvostelut
Asiakasarvostelut
42
23
28
9
5
-
8,6
Miinukset: Better food, but that is with all airlines :)
arvostelut:
-
7,6
Plussat: seat was quite comfortable
Miinukset: it would be better if they have and give a blanket to passengers when some of them need
arvostelut:
-
7,3
Plussat: the crew was respectful
Miinukset: the seats could be more comfortable
arvostelut:
-
4,6
Miinukset: Staff was so rude
arvostelut:
-
6,4
Plussat: Plane seemed to be brand new
Miinukset: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
arvostelut:
-
10,0
Plussat: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
arvostelut:
-
10,0
Miinukset: Very good
arvostelut:
-
10,0
Great
Plussat: All good
Miinukset: Visa delays in the airport , should be appliend online and take it before leaving
arvostelut:
-
8,0
Plussat: Comfortable seats. On time departure Good service Friendly crew
arvostelut:
-
8,0
Plussat: Comfortable seats. On time departure Good service Friendly crew
arvostelut:
-
3,3
Bad cuatomer service
Plussat: I liked the food and the price of my tivket
Miinukset: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
arvostelut:
-
5,0
Ok travel
Plussat: The food
Miinukset: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
arvostelut:
-
8,0
They used to have much better food
Plussat: Everything else, exept food
Miinukset: Food
arvostelut:
-
8,3
Plussat: Crew
Miinukset: Food
arvostelut:
-
3,0
Miinukset: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
arvostelut:
-
2,0
Miinukset: i want to change ticket date no body reply
arvostelut:
-
10,0
It was pretty good
Plussat: The flight was on time good food good staff
arvostelut:
-
10,0
Plussat: Good good on time all went pretty good
arvostelut:
-
5,3
Miinukset: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
arvostelut:
-
8,0
Plussat: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Miinukset: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
arvostelut:
-
9,3
Plussat: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Miinukset: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
arvostelut:
-
10,0
Plussat: The service was impeccable and I was treated like the Queen that I am.
Miinukset: Everything was excellent.
arvostelut:
-
9,6
Highly recommended
Plussat: Big planeqq
arvostelut:
-
9,6
Highly recommended
Plussat: Big brain lot of space
arvostelut:
-
8,0
Plussat: good
Miinukset: na
arvostelut:
-
3,0
Loud and crowded. Can't reserve seats
Plussat: That I was moved to emergency exit
Miinukset: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
arvostelut:
-
5,0
Got food poisoning
Miinukset: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
arvostelut:
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4,0
Plussat: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Miinukset: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
arvostelut:
-
10,0
Plussat: Food, customer service, on time
Miinukset: Legroom
arvostelut:
-
10,0
The best
Plussat: Azerbaijan Airlines was one of the best flights I gave taken. Comfortable, they feed you 4 different times and the airline staff is the best.
arvostelut:
-
10,0
The best
Plussat: Azerbaijan Airlines was the best. It was comfortable and the staff amazing.
arvostelut:
-
3,0
Miinukset: this is fucking stupid Company when i already checked in closed in gate in front of my face
arvostelut:
-
6,0
Good overall
Plussat: The cost and straight through flight is great
Miinukset: The movie selection is very limited and there are no pillows.
arvostelut:
-
5,6
Okay 5.0
Plussat: Food was acceptable, drinks were on a stringent basis. Waited for the Flight attendant to give me another round of drink.
Miinukset: Never seen Flight attendants so lazy in my flying experience.
arvostelut:
-
9,3
Miinukset: Small movie selection overall for English speakers. Only around 20 movies available with various genres
arvostelut:
-
10,0
Plussat: I slept the entire way back
arvostelut:
-
10,0
Very good airline, much better than far more expensive ones...
Plussat: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
arvostelut:
-
10,0
Very good airline, much better than far more expensive ones...
Plussat: New and clean planes, very professional and gentle staff, convenient and not crowded airport in Baku, good enough (comparing to others) food, etc.
arvostelut:
-
10,0
The entire experience was excellent
Plussat: From check in at Kennedy to our arrival at Ben Gurion The entire experience was excellent. Flight was friendly and very helpful. The equipment was well maintained and clean. The kosher food was amazing! The airport in Baku was amazing!
Miinukset: I did not like I loved the entire experience.
arvostelut:
-
10,0
Good experience
Plussat: Very appreciative of the professionalism of the. Crew. Would recommend ordering vegetarian meal
arvostelut:
-
5,6
Plussat: The flight was werry nice
Miinukset: The boarding was a little unconftible
arvostelut:
-
6,3
There was a sick passenger kid who cried 11 hours
Plussat: There was a sick passenger kid who cried 11 hours straight From ny to Azerbaijan. Please compensate me. Thank you
arvostelut:
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5,6
Old plane
Plussat: Crew was very nice but was overworked. Took close to an hour for food service. There was no sound from the arm system. Started with some music then it stop. Seat felt like it needed replacement. Sagged in middle.
arvostelut:
-
4,6
Unhelpful Crew
Plussat: The flight was pretty smooth.
Miinukset: The crew was not very helpful or communicative, despite my trying over and over again to ask them for help when my husband was sick.
arvostelut:
-
3,6
Uncomfortable Flight
Plussat: The flight back was relatively smooth.
Miinukset: The plane was very tight and uncomfortable. Also, this is a long enough flight that there should be some level of entertainment.
arvostelut:
-
2,0
Annoying staff
Plussat: They didn't server hAlal meal even mentioned it during booking time. They also didn't provide visa or hotel stat Baku during dxb to NYC over 10 hour overlay in Baku. Staff was so arrogant and uncoprative.
Miinukset: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
arvostelut:
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2,0
Miinukset: No hAlal meal even mentioned in air ticket Seats was empty but never allowed to switch If you asked anything they behave like they are doing favors to you
arvostelut:
-
7,3
Good
Plussat: Timely
Miinukset: None
arvostelut:
-
5,0
No individual entertainment
Plussat: Azal does not have individual entertainment which is a big minus. Other than that , everything is good.
Miinukset: Above.
arvostelut:
-
10,0
Plussat: friendly staff, well organized
arvostelut:
-
4,6
Seems like one of the greediest airlines on the pl
Plussat: Not much
Miinukset: $30 charge per luggage piece even on international flights which is outrageous! To top it off, flight attendants can't lose that chronic constipation expression of their faces after boarding is complete... Loosen up guys, it's basic customer service to try to smile once in a while!
arvostelut:
-
6,0
No entertainment for 12 hours flight!
Plussat: The food is pretty good
Miinukset: The entertainment system didn't work the entire flight. The window shade didn't work either, so the first few hours we had the sun right in our eyes
arvostelut:
-
10,0
Miinukset: Nais
arvostelut:
-
10,0
Miinukset: Nais
arvostelut:
-
8,0
It is time to enter 21st century
Plussat: Everything was fine except the Entertainment. It is a 21st century and its time to implement a personal entertainment for each passenger.
Miinukset: No personal entertainment.
arvostelut:
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4,6
Plussat: 정확한 출발시간. 저렴한 가격.
Miinukset: 보딩패스에는 짐 포함이였는데 갈때는 포함. 돌아 올때는 짐값을 내라고 함. 항공사 캐쉬 아줌마 영어 안됨.
arvostelut:
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8,0
Good will fly again
Plussat: every thing was good
Miinukset: nothing
arvostelut:
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8,0
Its a good flight
Plussat: Every thing was good, in flight entertainment had surprisingly better content
Miinukset: nothing
arvostelut:
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10,0
Plussat: Lots of food, modern comfortable plane, very friendly and helpful flight crew.
Miinukset: The two girls sitting next to me were talking whole way in very annoying voices.
arvostelut:
-
8,0
Plenty of room on flight.
Plussat: Crew good, enough room to sleep if necessary. Breakfast good......for an airline! Charge of $30 per luggage is unwarranted.
arvostelut:
Lennon tila
Azerbaijan Airlines reittikartta
Suosituimmat lentokentät, joihin Azerbaijan Airlines lentää
Azerbaijan Airlines yhteystiedot
- J2 IATA-koodi
- +994 12 598 88 80 Soita
- azal.az Vieraile
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