Etsi halvat lennot: Azores Airlines

Miinukset: Paid for business and Seats did not recline, not was there any entertainment provided from a flight from Lisbon Portugal to Boston. This was not a business international flight although it was sold and advertised as one. Awful.

Miinukset: I paid for business and there were no TVs or any entertainments from Portugal to Boston on Airbus 321. The seats barely reclined so basically I was charged for business and got a premium economy seat. They do not have a business section, never flying with them again.

Plussat: Cheap aitfare

Miinukset: On time takeoff Better food Television screens to watch movies Better selection of movies

Plussat: Professional, friendly crew. Good food.

Miinukset: No in flight entertainment - SATA app, WiFi did not work.

Plussat: Clean plane and friendly crew. Excellent landing.

Miinukset: No entertainment system. SATA internet did not work

No worse than a lot of other airlines, but nothing spectacular.

Plussat: It was nice that they served a meal. On the flight back we got an exit row which was nice. I liked that they were being thorough about security.

Miinukset: My husband and I weren't seated together on the way out. On the way back they didn't start boarding until 10-20 min before the scheduled takeoff, so we didn't take off on time. The flight was also delayed 2 hours and there was no explanation as to why. The food was pretty bland.

Plussat: No complaints about the crew

Miinukset: The in air entertainment didn’t work and the flight was 2 hours delayed.

Miinukset: Less delays

Plussat: The crew was running into people with their carts-i saw it 3 times.

Miinukset: The food was bad. The area before boarding was small, and once inside, there was no access to food or restroom. We walked far to board. From the

Miinukset: Flight was delayed 2 hours and they never updated us while we were waiting or told us why. They changed planes and seat assignments without notice so the seats we selected we disregarded and we were not sitting next to each other. No entertainment and food was worst I’ve had on a plane.

Plussat: Newer, clean interior. Seats had power plugs and the SATA Onboard entertainment app provided free movies, tv and music.

Miinukset: One of the male flight attendants was happy and engaging while the other was not friendly; and two of the female flight attendants were ok, while the younger two were unquestionably unfriendly.

Plussat: Very nice crew. Appreciate the meal and service good flight

Miinukset: Made us ship our carry on bags which we didn’t appreciate ! Even boarding early ! Did not being packed in busses then made to wait both at terminal and plane for long periods !

Plussat: Scam

Miinukset: Do not exit anymore

Plussat: Nothing

Miinukset: Was delayed 4 hours

Plussat: The flight was changed from 9:20pm to 4am. Then they bumped me to the next day because they oversold the flight. So I missed 1 1/2 days of my retreat.

Miinukset: Everything!

Miinukset: There were no screens and the app didn’t work to watch movies on my iPhone. Also they waited too long to give out drinks

Miinukset: The crew never announced that the flight was delayed by one hour. Boarding was disorganized even with the plane being half full. The crew is Ok and not taking control of situation.

Plussat: I’m alive

Miinukset: The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect.

I'll Never Flight with them

Plussat: Nothing special, staff was ok.

Miinukset: Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane.

Miinukset: They cancelled the flight and made us try stand in line for an hour to get bussed to the hotel- another hour wait. No luggage because it was in a bin so no clothes or anything. Left at 6 am next morning . Got to Sao Miguel and missed my flight that was to leave the day before. Made me wait on stand by before putting me up in a grand hotel with no luggage. It was Still in Boston. I had to buy things to wear and use. So late no dinner at hotel . Terrible

Plussat: Nice crew

Miinukset: Lack of entertainment

Split up a family of 4 including my 2 year old son

Miinukset: Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate

Waiting on runway

Miinukset: They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes.

Plussat: Nothing

Miinukset: Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized

Miinukset: They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako

Plussat: Flight crew was very nice.

Miinukset: Could not pick seats when buying tickets through website. Had to call airline separately, which we did. However, actual tickets that we received at airport were for different seats. Happened to another couple on our flight as well.

Miinukset: There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best.

Plussat: Couldn’t drink it since I am pregnant, but free wine with dinner.

Miinukset: Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room.

Never fly azores

Miinukset: Expect major delays .

Never fly azores

Miinukset: Expect major delays

too many parties involved

Plussat: Jetblue airplanes

Miinukset: I went to kayak.com to book a flight,kayak booked it threw flyus who booked thru sata aero..This was such a pain to deal with.My sata flight was delayed so much i Missed my connecting flight.Sata was closed so i had to get hotel room on my own accord.If I book thru kayak,kayak should be my contact,not the 3rd party.I wasted so much time and stresse. So much dealing with tracking down my info.For future travel I will consider other websites due to the complexity of your booking methods :/