Bagnoles-de-l'Orne-Normandie hotellia

Plussat: The location.

Miinukset: For a Relais de Silence this was noisy, 6am delivery outside my window. The beautiful bar, much featured in their advertising, was booked to a private function of wine tasting. Offered a corner of the foyer to have a pre dinner drink in. The room was cold.

Plussat: We have never been to this area before and were very surprised at the charm of the surrounding picturesque village and beautiful woodland area. The hotel was a great find very welcoming and lovely to have a heated pool on a 36c day. Set in a forest area the hotel is very charming with nice staff. We will definitely return.

Miinukset: Staff were very friendly but there was a shortage of them, so we had to go and find them for service.

Plussat: The setting , the gardens and the pool.

Miinukset: Huge very pretty bathroom but nearly useless cause no hot water. The staff did what they could to help and eventually assigned us another bathroom in another building, which was.nice but kind of defeats the purpose, of having the bathroom ensuite... The management on the other hand were merely apolegetic and did not seem to be that bothered. In a 4* hotel this is hardly understandable and we would have expected a commercial gesture. Too bad. We won t come back.

Plussat: Hotel is not new, but everything is in good condition. The best part is the restaurant — degustation menu and wine pairing is a must — it was incredible and fantastic experience thanks to chief and sommelier.

Plussat: Beautiful gardens with both indoor and outdoor swimming pools. We stayed in a wooden lodge which was a good size, it was clean with great bathroom and Shower. We had some amazing meals in the restaurant, really fantastic food. The staff were very welcoming and friendly.

Miinukset: There really isn’t much around in the surrounding area, which we noticed more due to the poor weather!! Not that this has anything to do with the hotel - But we would have enjoyed it a lot more if there was some more sun but coming from the netherlands we are used to the rain!

Plussat: genuinely friendly personal; excellent restaurant all about wild mushrooms and picking them in the woods; the whole hotel is breathing mushrooms; the surrounding wood forêt domaniale des Andaines is wonderfull and full of different mushrooms

Miinukset: the indoor swimming pool is too small and looks a bit shabby, but in summertime you can use the outdoor one, which is somewhat bigger; we expected some wellness (sauna) but it was not (yet)there; they told us they are working on that; the restaurant, although serving excellent food, is expensive. It looks like they might going for a Michel star. the woods surrounding the hotel are private property (where you're not supposed to enter), so that you need to drive a bit to the forêt domaniale for walks (just a few km)

Plussat: Location facilities

Plussat: It was okay

Miinukset: Unsecured parking and restaurant was booked out

Plussat: Bed comfortable and huge. Loved the breakfast. Loved my view. Great town and location. Truly idyllic. A nice break. Went to Falaise 45 minutes away. Charming and pastoral. Hôtel staff helpful and friendly. Breakfast was delicious. Pool warm and jacuzzi nice. Sparkling clean spa area. Loved the little lake and woodsy trails. Thank you and we'll be back.

Miinukset: I felt like second class since I hadn't bought spa services so when I used the lovely pool and sauna I had no robe or slippers. It was a bit cheap not to offer a bathrobe and slippers in the room. Pillows could have been better. Gluten free bread would have been nice at breakfast.

Plussat: Hyvä ravintola, edullinen. Ilmainen parkki. Järvi kiva. Alue sopii hyvin liikuntarajoitteisille ja vanhoille ihmisille.

Miinukset: Nuhruinen fiilis. Eläkeläisten alue. Parveke likainen. Televisio ei toiminut.

Plussat: Location

Miinukset: The receptionist and dining room staff were rude arrogant and very unhelpful-it completely spoiled our stay

Plussat: Very comfortable room, free parking, free use of the spa.

Miinukset: The weather! Obviously nothing the hotel could do about that!

Plussat: Breakfast was very good and we were seated at the window overlooking the lake. Excellent!

Miinukset: I couldn't fault it.

Plussat: Location, service

Miinukset: Nothing

Plussat: location, good sized rooms, comfortable beds and frendly service.

Miinukset: We did not take breakfast because we prefer a simple traditional french repas not the now popular continental .

Plussat: Best scrambled eggs I have had in any hotel....

Plussat: Location, secure parking, staff.

Plussat: Spa is very good. We had a great time in it. Restaurant was great and meals were perfect. We had a complete dinner with starter to desert. Compliments to chef! Wine was also very good. In total - super!

Plussat: Very comfortable big beds, good size balcony.

Plussat: The room was very clean and comfortable. The breakfast and evening meals were excellent.thanks for a lovely stay.

Plussat: The staff was helpful, mostly at the morning breakfast

Miinukset: The room set up was beneath any acceptable level

Plussat: Location

Miinukset: Breakfast was very limited.

Plussat: The Hotel was very well run with the Owners very much on hand. A lovely location in a lovely town, The food in the Restaurant was very good and reasonably priced.

Miinukset: There was nothing to dislike.

Plussat: Friendly & Helpful staff. I have stayed in many of the hotels in Bagnoles - some less expensive some more expensive. However this is the best value, great location and will be my place to book on future visits.

Plussat: Centre of the Ville Excellent

Plussat: Location, parking and restaurant (food)

Miinukset: limited choice of breakfast and minute croissants!

Plussat: We only stayed one night for our wedding anniversary - excellent choice in all respects as to hotel and the town

Miinukset: Nothing

Plussat: Excellent all round hotel. Staff really welcoming and efficient. Room a bit bijou but very clean and comfortable. Food at both dinner and breakfast was very good and the service was impeccable.

Miinukset: No hair dryer in room, and car parking spaces for 9 cars only in a 36 bedroom hotel. On street parking right outside hotel however.

Plussat: The hotel is near the spa and is reasonably placed for the rest of the town. There is a nice restaurant which does traditional European tourist food.. The receptionist was helpful.

Miinukset: The building is elderly and on multiple floors with a separate annexe. On arrival, we were offered a choice of 2 rooms of which one was in the annexe. This was quite gloomy and near the road and was rejected. We then moved to the top room in the turret where the large bathroom had excellent views but those from the bedroom were limited. The over-bath shower had an ill-fitting small single screen which ensured short showers and lots of spillage! Our bikes were stored in a passage leading to an emergency exit.

Plussat: Great location. Very nice receptionist and gentleman in the breakfast room. Rooms were both clean and ours (in the turret) was full of character.

Miinukset: No shower in our room and confused what the screen was there for on one side next to the bath.

Plussat: Great location for the town and park walk opposite, easy parking, our dog was made very welcome at all times, a beautiful area of France

Plussat: Excellent helpful staff, friendly and accomodating

Miinukset: Nothing

Plussat: It was convenient for our stay was unable to stay at our usual hotel but this one had rooms available.

Miinukset: The room was a little cramped & the decor could be brighter & therefor more welcoming.

Plussat: Location and clean with lovely bed and bedding.

Plussat: The bed was comfortable

Miinukset: The entrance to the shower over the bath in room 7 was difficult to get into

Plussat: Not stayed before but had good food so decided to give it a go - food good as usual but rooms were average and just lacked something although I’m not sure what! Think that I was expecting one of the balcony rooms having booked a superior room but this wasn’t the case which was a shame...

Miinukset: There was no parking available as there was a large flea market taking place over the whole weekend - this meant a rather arduous tour of the town and streets locally several times. Had my 80 year old mother with us so was hoping for somewhere local to park as she cannot walk very far. I make the same mistake each time and read the headlines on booking.com site stating parking but forget to look further to see if it is public or private for the hotel - can be quite misleading.

Plussat: The neighbourhood, The restaurant and the breakfast

Miinukset: Bed not made up as requested prior to stay so moved to smaller room with smaller beds and without balcony but charged the same despite querying it - told the "superior room" we paid for was the same price as the "standard" room we ended up with!! Staff knew nothing about the on street parking arrangements and where we could obtain a disk for parking - extraordinary since they must be asked this dozens of times given there is no private parking. There is absolutely no hospitality in the rooms- no tea coffee or even water. There is nowhere to sit and put on make up or do hair as there is no mirror available at the work desk. Hairdryer in the bathroom and so must stand in a poorly lit room and try to do make up there. The towels were so old and dingy grey that they should be thrown away!! The décor is tired with flaking paint on window ledges. The hallways are dark and unwelcoming - dark brown walls and dark blue doors - horrible!! The hotel side of this business does not match up to the restaurant which is stylish, well furnished and serves excellent food via an efficient staff and at a reasonable price. We have eaten here regularly ever since it opened its doors but would never again stay or recommend it.

Plussat: Great food and location

Miinukset: Rooms were comfortable but decor was a bit dated but did not detract from our stay

Plussat: Location close to the town and within easy walk of all facilities.

Plussat: My wife and I have visited this Hotel on two previous occasions. It is situated in the middle of this small and classy spa town, within easy reach of the attractions. The Hotel has a lift, therefore provides easy access to all rooms for the disabled. The bedrooms are very clean,and comfortable and the Restaurant inside and outside provides good food at a reasonable price. The service provided is excellent and professional. Nothing is too much trouble.

Miinukset: There is no private car parking at this Hotel. This is not a criticism. The situation of the building does not provide for it. However there is ample public parking ,which is free, on the street directly outside the building. You just have to plan your arrival. Lunchtimes can be busy.

Plussat: room with balcony

Miinukset: breakfast rather expensive for the range of food on offer

Plussat: The staff were very helpful and a lovely shop

Miinukset: It was misleading to say free parking in the details as we had too park on the main road and were not expecting to

Plussat: The hotel has a classic atmosphere, with an extremely kind and helpful staff. The chef’s cooking is very contemporary and of high quality. Creative. Spacious room with a nice balcony. Spacious garden with well kept furniture.

Miinukset: There is no outdoor seating for lunch or dinner.

Plussat: Lovely traditional French hotel in leafy yet central location. Very comfortable, friendly efficient staff, good breakfast and restaurant for evening meal. Free parking. Free room upgrade, being quiet end of October.

Miinukset: Nothing.

Plussat: good breakfast good locationall ok

Miinukset: all ok good resturant

Plussat: The location is superb, just about 300m from the centre of Bagnoles, but in a quiet location just across from a large park and small lake. Has all the usual amenities expected of a three star hotel including free parking on site, free Wifi and a restaurant. Breakfast croissants and baguette were the usual excellent French quality, impossible to find in the UK.

Miinukset: We should have stayed longer than one night.

Plussat: The location for us was perfect, as we stayed to attend the annual Brocante, which started right outside. The evening meal food was really nice. Other restaurants in town are a bit limited in having the same menu.

Miinukset: No kettle or hot drink making facilities in the room. The owner did bring us hot drinks when we asked, but this must be a hassle for them, and in-room facilities would be easier. There is no bar, etc to order drinks on site.

Plussat: the reception was quite nice and the staff very friendly and helpful. The breakfast was quite good. The reception of our dog very nice indeed!

Miinukset: the bed was too short and the bathroom quite small. the room was rather noisy from the street below

Plussat: Location and rooms are amazing, comfortable hotel close to a forest.

Miinukset: Staff could really use a couple of English lessons - they were nice but it was almost impossible to communicate.

Plussat: This is a lovely hotel, warm welcome upon our arrival - they were already expecting us. The room (room 8) was really lovely. Very clean with big windows, nice big bath with a shower over it. The location is perfect for walking around the lake or to any of the restaurants in the town. From here we also took trips to Domfront, Fougeres, and Mont st Michel. There is a shop 100yds up the road which was really convenient to grab things for our days out. We ate dinner at the hotel twice and the food was delicious. The wifi was very good for us, you did have to get it to load the login screen each time you connected but once this was done we found it fine.

Miinukset: Having to leave the key on display at reception seemed a little odd. The room also didnt have a safe so we locked our valuables in the wardrobe instead. Breakfast was nice, but there wasn't much of it. I'd have liked the option of having more than one croissant maybe?

Plussat: Nothing

Miinukset: Owner was not helpful at all, in fact she was very rude. No Airconditioning in the rooms but advertised they had, when questioned we were told to open the window. Beds very small and shower even smaller. Didn’t bother with breakfast after all that had happened.

Plussat: We chose this hotel for our last night in Normandy and we were so happy with it that regretted not staying longer there. The hotel is lovely as the owner is. Having lovely breakfast with views to the back garden and the sun warming us up was really pleasant. An extremely comfortable bed, clean, tidy and organised with a lot of care made our last night a special one.

Miinukset: Leaving next day.

Plussat: We stayed here for 2nights last week. The room was a lovely size and very clean. The breakfast was a bit poor compared to others that we have stayed at. We didn’t eat here on an evening as it didn’t look as though the restaurant was open.

Miinukset: Poor breakfast and no restaurant open.

Plussat: Good location 10 min walk from town, excellent private parking, friendly staff

Miinukset: Lift a bit small, garden abit scruffy

Plussat: It's a little bit out of the centre of town but that suited us as we had a wedding nearby. Plenty of parking in the yard and a pretty traditional family run hotel.

Plussat: Fantastic location, very calm and spotlessly clean. Staff were very welcoming, stayed an extra night , beautiful hotel .

Miinukset: Nothing to dislike here

Plussat: Good parking and easy walk to restaurants.

Miinukset: Breakfast was a little disappointing.

Plussat: The lift was much appreciated although the steps up to the hotel would make it difficult for people with disabilities.

Miinukset: The shower was the worst I've come across in France. A tiny corner cubicle and the water came out without any real power. The food and wine were disappointing.

Plussat: As we said the rooms , location etc. are fine. Local restaurants are very good and having shops and a market nearby were positives.

Miinukset: It's sad to see a Hotel that is struggling. The rooms and hallways were fine , in fact the internal structure generally but the outside needs upkeep badly. The breakfast was not good value at 11 Euros and it was upsetting to see anyone later for Breakfast have little choice. Sorry we loved the area but not the Hotel.

Plussat: The old style accommodation, the welcome and the helpful staff.

Miinukset: No tea or coffee facilities in the room.

Plussat: The hotel was centrally located in the town and convenient for a stroll to restaurants and bars nearby. The local market held on Saturday was very close by and there was plenty of parking. Nice hotel!

Plussat: Breakfast was good value served in a quiet side room. Hotel is very convenient for town centre.

Miinukset: Having stayed in this hotel three times previously we were a little a little disappointed with our evening meal. We both thought it was a young chef trying too hard and agreed their was no need to complain.

Plussat: Enjoyed the garden as so hot. Good meals.

Plussat: Everything

Miinukset: Nothing

Plussat: The location is great and a very pretty village. The Hotel was grotty outside but nicely decorated inside the main communal areas with fee car parking. The room was large and well appointed with a good bathroom. We thought the town would have lots of choice for eating out at night but alas we were very disappointed as when we got there everything was shut !

Miinukset: The room we were in was in an old stable block which had been converted ... nice I hear you say ... sadly no as it was up an outside rickety, rotten wooden stair case with no air conditioning and no windows that could be opened only a pvc door which created security issues. The beds are the worst I have ever slept in it was like lying on concrete when asked if it could be changed it was no and no rooms available to swop. Because of the bed we cut our holiday short from 3 nights to 2 but we could not get a refund for our last night, for which we had paid 85 euros, on the grounds of we had booked for 3 night via booking.com so the booking could only be amended via that site and we were now too late. We questioned this as surely the hotel has discression on this as their normal walk in off the street tariff was 85 euros so not price advantage via a booking site ? but no they would not budge. So the fact that we could not sleep and all the restaurants were shut at night we did not fancy the hotel restaurant as it was very expensive and the public areas were constantly covered in flies kind of put us off. The whole place is run by 2 men who do everything from waiter to reception so when the coffee machine kept breaking down in the morning it was chaos ! Have no idea why everything in town was closed but a guy in the hotel it was due to local businesses having their holidays before the summer rush ! So what was open was poor quality and over priced.

Plussat: We liked the room, the location in the town, the staff who were courteous and helpful and friendly. The dinner in the restaurant was also of good quality.

Miinukset: Sadly the wifi was very poor - slow and with constant dropouts. This was really the only downside to our stay.

Plussat: Pretty setting, pleasant garden, plenty of parking and a lift. Food is good and rooms have all you need.

Miinukset: On this occasion there were roadworks nearby which made access tricky. Of course the hotel could not be held responsible for this!

Miinukset: Very pleasant stay in this pearl of a city.

Plussat: I didnt expect a lift in the building but it was so usefull.Also the room had everything for my stay .

Plussat: location and price

Miinukset: no

Plussat: Easy to find, good central location. Room, although not very large had everything we needed, including good en suite facilities. For the price we paid - 46 euros excellent value for money, We were very fortunate and were able to park in the hotel grounds, but parking is very limited.

Plussat: Friendly welcome and spotlessly clean.

Miinukset: We didn't feel the breakfast was value for money.

Plussat: The hotel was conveniently situated in the town and offered good value

Miinukset: The room was very small

Plussat: The oldy worldy charm of the hotel was lovely. We only stayed overnight but we couldn't have been made more welcome. The receptionist was very nice and spoke good English (unlike ourselves with the French speaking, shame on us).

Miinukset: Breakfast was a little sparce but adequate... This is not a case of did not like but more for information - the hotel is on an slight and does have a few steps to the entrance so if you are on foot just to be aware..If however, you are in a car then you can go around the back where they do have a disabled access.

Plussat: in a good place to explore the town, an excellent restaurant nearby.Good breakfast and helpful staff.

Miinukset:

Plussat: The room is clean and locates in the coutry side but has much choice for restaurants.

Miinukset: The neighbour took a bath at midnight and so loud that we can not sleep well.

Plussat: The hotel was very clean and the rooms comfortable enough for one night or a weekend.

Miinukset: We didn't feel very welcolmed.

Plussat: Homely hotel - good value for money good location

Miinukset: Bathromm facilites need updating

Plussat: Enjoyed our stay at Hotel Christol, the location was excellent just a short walk to the town, found some great places to eat and drink and the setting at the lake was lovely. The Hotel was clean and friendly, ideal just as a base. Woud certainly go back to Bagnoles and Hotel Christol again.

Miinukset: Only problem was the bathroom, the shower was quite small for my husdand who is over 6ft and a larger towel would have been handy, but that is a minor point.