Etsi halvat lennot: Bahamasair

Miinukset: Bahamasair flight delayed 2 hours. why are they always late?? terrible set of steps up to plane to load passengers. Person in front of me had to help older person with limp and broken arm.

Plussat: Nothing

Miinukset: Everything about the late arrival and the late departure

Horrible flight.

Plussat: The flight attendants were very polite and tried to be as accommodating as possible.

Miinukset: Flight delay due to mechanical issues. Airline attendant over the loud speaker said that the delay was due to mechanical malfunction, if they could get it up and running they would let us know in an hour. If not the next flight would be in 4-5 hours if they could make it at all and if they couldn’t no other flights would be available until Wednesday,( our flight was on Sunday). The hours passed without updates from the staff. When they did give information it was incorrect but above all there attitudes were appalling. The airport had basically closed, no food/restaurants were available. We weren’t able to leave because customs had already left for the day so reentery was impossible. When asked how they planned on eventually getting us home there was no response. When asked what we should do for food since there were many small children on the flight, they simply shrugged their shoulders. We ended up being delayed 4 hours only to be boarded onto a plane with no air conditioning (which was the original problem as to why we didn’t leave earlier) that still wasn’t fixed. Then sat on the tarmac for 30 minutes for another unknown delay. It wasn’t to wait on another plane because we were the only plane in the entire airport. Delays happen but Bahamasair handled the entire situation poorly and without any care or compassion for their passengers. The staff seemed to have a huge chip on their shoulders from the beginning.

12 hour delay

Plussat: We had a 12 hour delay. Most of the time you cant blame the airline. Operations aren't always smooth. Working at an airline, i understand this, but their communication was horrible and customer service left plenty to be desired. Needless to say i will not be flying bahama air again as i hear this is the norm.

Awful experience

Miinukset: I am very DISPLEASED with my experience with Bahamas air. First of all I called reservations to request transportation to flight gates for my fiance who is a post surgery patient and cannot walk long distances along with an aisle seat. The lady I spoke to told me to expect an email from them to confirm my requests and I Never received an email and the wheelchair was never in place for him. W1e had to walk to all of our destinations which is VERY UNSAFE as a post surgery patient who has incisions on both sides of his abdomen !! Secondly, my flight was delayed for 3 hours and to top it off BAHAMASAIR LOST MY LUGGAGE !! I am so upset and it is really a set back...