Banff hotellit lähellä Banff Lake Louise Tourism Bureau

Plussat: Great city of Banff. Great location. Hotel is clean. Receptionist is very nice.

Miinukset: Some of the carpet had stains. they need a carpet cleaning to remove the stains. but other than that. their rooms are attempting to be more modern like holiday inn express and other competitors.

Plussat: Location right in middle of town, they were flexible with us leaving a day early.

Miinukset: They put us in part of hotel without direct access lobby.

Plussat: The location is great with clean, comfortable rooms.

Miinukset: No fridge in room & pop in pop machine was warm. There was no 'do not disturb' placards in the room so was woken up by housekeeping my first day. They were eventually able to find one for me and then everything was great.

Plussat: It was a wonderful hotel. Location was perfect.

Miinukset: Only complaint is that it was loud at night. They do provide you with ear plugs and you definitely need it.

Plussat: The beds

Miinukset: It was noisy late into the night.

Plussat: It was a nice room. No bed bugs. Clean. Walking distance to main shopping and restaurants.

Miinukset: There is no pool even though they say there is. You have to go next door to the neighbor hotel and it is dingy and very sketchy hot tub area. Pool is in completely different area. Breakfast was supposed to be until 11:00 am and was cleaned up and put away by 10:30 am. A decent walk from most shopping areas and restaurants. Not worth $400 + for a night. One of the only rooms without a balcony.

Plussat: I love how spacious the room is, very clean,the bed is so comfortable. The parking is very convenient and secure.

Miinukset: the breakfast was adequate but modest

Plussat: Away from the business of the town strip and in a quiet area.

Miinukset: The TV

Plussat: Run down and outdated.

Plussat: The Spruce Grove was a comfortable and modest hotel. The room was clean upon arrival and rather spacious for the two of us. The hotel is kept well but somewhat dated.

Miinukset: The only negative about our stay was the "continental breakfast" that was included. Only the pastries and cereal were included, the hot foods were $10 more so we opted to eat outside of the hotel. Not a big deal, but worth noting.

Plussat: Rooms and Beds were good

Miinukset: INTERNET WAS VERY POOR STRENGTH . COMPLIMENTARY BREAKFAST WAS NOT GOOD . Some time they do not attend call at reception desk nor they call back to room

Plussat: Breakfast was fine and the bed was comfortable.

Miinukset: We had sewer water coming up our bathroom sink at 7:30 am and the night before I noticed some black soot in the sink but did not know why. We left our room as soon as possible reported this to the front desk. The manager only offered a 50% return for the room rate when I thought it would only be right to fully compensate us for such an extreme inconvenience. Disgusting!

Plussat: Beds were clean and comfortable and bathroom was also clean. Did not stay in hotel much but it was fairly quiet and the free hot breakfast was a nice bonus. The underground parking was secure and warm.

Miinukset: Could do a bit of updating with TV and bedding

Plussat: Rooms were basic but nice and clean.

Miinukset: The breakfast was chaotic and not very well organized. I had to ask for glasses for juice, mugs for hot drinks, cutlery and bowls for cereal. There was some cutlery behind all the food on the window shelf, but this wasn't really visible when people were serving themselves food. When I did notice the cutlery tray, there were only spoons left. The hot water for the tea was lukewarm. My daughter and I were sat right next to where the food was served and the line was being constantly held up by guests waiting for more coffee, juice, milk for cereal, etc. I did not know there was any bacon, until about 15 minutes after I had sat down as there was none when we first got there. I only realized when someone walked past me with the bacon. Whoever was in charge of making sure all the hot foods and other foods were in constant supply were not monitoring this properly. The only time all foods were well stocked was after 10:00am, when the bacon, sausage and egg were piled high, but as it was after 10:00am, no-one else was coming in to eat it. My daughter and I left around 10:40am and there was hardly anyone left so a lot of food would have gone to waste, when this should have been in abundance earlier on. Though it was chaotic, the workers who were replacing finished food items and tidying up, were pleasant and friendly throughout. I would have preferred an earlier check in time. Checking at 4pm and having to be out of the room the next morning at 11am, does not leave a lot of time to enjoy the amenities, (pool & hot tub) in the hotel or in the area. I felt short-changed. I would be reluctant to book again because of the not very pleasant breakfast experience.

Plussat: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.

Plussat: The new hot tubs and the nice decor across the lodge

Miinukset: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin. Breakfast was not bad but some mornings were worse than others

Plussat: Good value, underground parking, decent complementary breakfast buffet, good bed.

Miinukset: The hallways were covered in drywall mud patches so must have been prepping for some repainting or something. Temporary inconvenience but not a sightly interior.

Plussat: - VERY CLEAN - UNDERGROUND HEATED PARKING - HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING - GOOD STAFF

Miinukset: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT - STEAM ROOM DIDN'T WORK THE FIRST NIGHT - JETS IN HOT TUB NEVER WORKED AT ALL - VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL

Miinukset: Breakfast

Plussat: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.

Miinukset: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.

Plussat: Location.

Miinukset: The room was below standard. There was dust on the rug behind the door, the drain was plugged in the bathroom tub, the shower fixture needs to be replaced. In my opinion, the hotel is showing it's age. Serious consideration should be given to a complete renovation. I have stayed here before but this time was disappointing.

Plussat: Construction of building right outside our window/balcony. Very loud. Bed uncomfortable. Went to check out and the guy at desk told us we didn't pay even though I had proof in an email. Told me it was never paid or registering in there computer. Had to go to visa to prove that I had paid.

Miinukset: Close to all everything. Free parking. Breakfast was great.

Plussat: Great location. Very friendly staff.

Miinukset: Underground parking was terrifying in my large SUV! Found street parking no problem however.

Plussat: Great location - walk into town. Nice breakfast buffet. Employees friendly and helpful.

Miinukset: The walls must be a little thin as the rooms tend to be on the noisy side. Not a huge deal as we would stay again.

Plussat: The Ptarmigan Inn is located right in Downtown Banff within a block of the "Downtown strip" and has great underground parking so you don't have to really venture outside into any bad weather.

Miinukset: What I was not impressed with and that was not on the travel web site when I selected my room is that a large number of their rooms have no external window and only look-out onto one of two interior courtyards. This can be ok if you are not on the main floor, but the room I received was a main-floor room and we could not keep our blinds open because of the constant stream of people walking by a few feet from our window. Another annoyance is that our room did not have ANY heating controls and was very warm. This must be a known issue with this room as the hotel also equipped it with a desk fan. This is NOT the kind of room I would expect from a hotel billing itself as a 3 or 4 star accommodation and charging $300+ for the night.

Miinukset: construction but it wasn't too bad

Plussat: Location. Free parking

Miinukset: Breakfast could be defined better by staff

Plussat: Centrally located on main Banff Ave. Bus service available to hot springs.

Miinukset: There was a very slight small nose of a fans or something running at night. It took a little investigation to figure out the bus schedule to the Hot Springs etc.

Plussat: The location was good and it was clean

Miinukset: The room was small and the bathroom was extremely small. And our back patio was above the recreation/ game room so it was noisy.

Plussat: Good location very friendly staff. The steam room was good bed was pretty good. I want to list more stuff but i cant think of anything else. The underground parking was great.

Miinukset: Room was way to hot and was not able to cool it down, Went to have a dip in the hot tub.. and really it should be called a cold tub i have been in warmer pools. The breakfast was ok bacon was under cooked and was all stuck together. They need more fruit.

Plussat: The room were a good size amd we had a living room with a small kitchen which had loads of equipment

Plussat: Great location on Banff Avenue, walkable to downtown and local sights. Hearty breakfast selections, though scrambled eggs would have been nice.

Miinukset: The upstairs loft was too hot to sleep, even with a fan, though downstairs kept cool. Water pressure in the bath was too low to keep the shower on consistently (shower kept shutting off by itself). Breakfast area was a bit cramped.

Plussat: Hotel was clean and the staff was helpful. Double beds were comfortable. Hot tub area was great after a long hike. Parking garage underground was convenient. Within walking distance to town. ROAM bus transit a plus to use if needed.

Miinukset: We were in Banff during an unusually hot week with no A/C in the room. The room had 1 small window to open. They did provide an oscillating fan. Rooms were small compared to others. Breakfast was disappointing. No pool for children, only hot tub.

Plussat: Location was perfect. Staff all very helpful and pleasant. Hot Pool was a nice touch and very enjoyable after a long day of hiking.

Miinukset: Room location was problematic for internet reception and speed. Air Conditioning was far from sufficient to the room during our stay in the late summer. I found the beds a little to hard for my tastes.

Plussat: Location was great. Amenities were great. Mountain views were wonderful. Staff was exceptional. Ambiance and attention to detail at this hotel was very attractive. Waffles on the free breakfast. The hot tub, sauna, and cold showers were a nice addition and very cool how its laid out like a cave. Underground parking was nice to have.

Miinukset: Housekeeping was somewhat lacking, the walls seemed very thin as you could hear other guests quite well, quite a bit of road noise if you have a facing room to Banff Ave. and bed comfort was not all that, but all very minor complaints...the overall trip/stay was wonderful and we would definitely stay here again

Plussat: Location, free bus passes

Miinukset: Small room (couldn't find space to open even 1 suitcase comfortably), noisy (the open courtyard concept trapped and encouraged guest noise to echo), no parking in underground lot after about 10:00 at night, uninspired, meager breakfast, no air conditioning. Almost makes me want to revise my rating downward!

Plussat: Woodwork. Looks. One of the best breakfast staff!

Miinukset: No scrambled eggs in breakfast!

Plussat: We liked the location, it was clean and the amenities were good in general.

Miinukset: For the price we paid we were suprised that our room didn't have AC. In the middle of august, it's really warm and we did not sleep well. Room was small but clean. Breakfast is included but you have to pay for eggs and bacon!

Plussat: Access to popular locations.

Miinukset: Really small room. No cups in room. Coffee was not replenished on s daily basis.

Plussat: Hot tub

Miinukset: Hot tub

Plussat: Under ground parking, good when to door temp is -10F

Miinukset: To expensive for such SMALL room, we came with 4 carry ons and one large suit case for skiing clothes, NO ROOM to place suit cases, this rooms are the smallest rooms ever! Breakfast included, very basic and mediocre products and choices. I will never go back I do not recommend There are lots of better locations and better looking places closer to down town.

Plussat: Room was clean, bed comfortable, staff friendly and helpful. Breakfast was also a big plus.

Miinukset: The evergreen restaurant was really bad...

Miinukset: A bit dated for the price.