Banff hotellit lähellä Banff Park Museum

Plussat: Loved the location. The bed was so comfy. The massage and spa was wonderful. Bathroom shower was wonderful!

Miinukset: Could never get the temperature right in the room overnight. Either too hot or not warm enough. Other than that, it was wonderful!

Plussat: Room, even though small was very clean.

Miinukset: Room was a hike having to navigate multiple stairs. My wife could not find the room on her own.

Plussat: The facility is stunning. You feel like stepping back into a more genteel, formal, grand era. The grounds, the shopping, the restaurants, the activities all magnificent. Once checked in, really no reason to leave. The pools are beautiful - didn't want to get out of the outdoor pool, heavenly. The food was exquisite.

Miinukset: Can't think of anything that could have been better. I wasn't really prepared for the high costs of everything, but for the rich and famous, costs (food, drinks, spa services, etc.) were probably reasonable.

Plussat: Gold floor is awesome! Location is perfect.2

Miinukset: Room and bathrooms were small

Plussat: Everything

Plussat: We were on the gold level and had breakfast buffet included each day and it was fantastic food and service. Will definitely look at staying here again in the future.

Miinukset: Can’t think of anything

Plussat: Excellent location. Beautiful historic building. Free shuttle bus to downtown Banff and, in weekend, to Gondola terminal too.

Miinukset: Their free shuttle bus does not pick up from Banff downtown. But we enjoyed the 20 minutes walk back to hotel.

Miinukset: Room was ok very plain but not for the amount of money it cost. I guess I expected the room to be more up scale for the cost per night

Plussat: Bed

Miinukset: Noise heat system room 1415

Plussat: Food was amazing. Staff was very friendly, super knowledgeable & always went out of their way to help us.

Miinukset: Nothing!

Plussat: loved the location, staff were all excellent, loved the history and ambience of the hotel

Miinukset: Our room had no AC and the unit they brought in worked poorly. Management gave us 2 breakfast free fro our inconvenience, but hat was a poor response . Our room was very loud due to the portable AC and was warm all night because it didn't work well. I think Management did the very minimal to appease our situation. disappointing.

Plussat: The Fairmont in Banff aka the Castle in the Rockies is a beautiful property in a great location. The walk along the Bow River and the Falls into the town was really beautiful. From the easy check in outside (they are very organized) to the delightful restaurants and spa facilities, this was a very enjoyable stay. Vermillion was our go to breakfast place. We also ate there for dinner (it turns into a French restaurant)...delicious! We also ate at Costello on property which did not disappoint. The room was a bit small, but very comfortable.

Plussat: Good location. Nice and clean loft room equiped with three comfort queen size beds, which can accommodate up to six people, a rare option for larger group of people, value for money. Free underground parking.

Miinukset: No breakfast included, other than that, nothing can be complained.

Plussat: Close to good restaurants, free parking inside

Miinukset: Expensive given the quality of the services and room. Restaurant below average.

Plussat: Staff friendly and hotel comfortable. Breakfast staff good

Plussat: Great location in Banff. Very clean, comfortable hotel with very friendly staff. Our room was very spacious and the facilities in the hotel were really good. Great stay.

Plussat: quiet environment, clean

Miinukset: space for brewing coffee, microwave is so small

Plussat: Hotel was fine but decor dated and furniture scuffed. It was very expensive for what it was. I travel a lot in Canada and for the price I expected a lot more.

Miinukset: Answered above.

Plussat: Location was good. Comfortable. Reasonable priced.

Miinukset: Free continental breakfast

Plussat: Excellent location Personable helpful staff

Plussat: Underground parking was very good and the staff were friendly and somewhat helpful.- location was good.

Miinukset: Room design and overall decor of the entrance and the property were dated and needs a change -The restaurant was not at par.

Plussat: The front desk supervisor, was extremely helpful, friendly and funny. Great representation of the hotel and Banff. We would definitely stay here again when we return to Banff.

Plussat: Spa was excellent.

Miinukset: Distance to downtown, a little far.

Plussat: Shawn at the reception desk was particularly helpful and courteous. Unfortunately the afternoon/evening staff did not put forth the same effort.

Plussat: Location is good

Miinukset: Don’t have room slippers

Plussat: The location was perfect!! So close to the walking strip and a grocery store and all the shops and restaurants. The view of the mountains was spectacular. Underground parking was great. The staff was friendly and informative.

Miinukset: The price was raised up about 3 times the weekday price because it was the weekend. Lack of microwave in the rooms. Pretty thin walls.

Plussat: We booked the room last minute and the stuff were brilliant. Had a couple of issues with my booking and they sorted everything out.

Miinukset: N/A

Plussat: The hotel is in a great location, very easy to walk anywhere around town, most staff were very friendly and helpful

Miinukset: There was one lift operating during our stay which was over a long weekend which wasn’t ideal, quite long waits and jam packed

Plussat: Great location...in the heart of town. Also the very friendly staff.

Miinukset: The beds were a bit creaky...and it would be nice to have TWO working elevators.

Plussat: Location, central. Staff very friendly and so helpful. Accommodation very spacious.

Plussat: loved the location, access to public transport, very professional, helpful and friendly staff. beautiful bathroom toiletries with subtle natural oils.

Miinukset: small things really - no exhaust or air air freshener in bathroom. no shower caps. fridge was not cold enough and the door shelf broken.

Plussat: Staff was terrific. Location perfect.

Miinukset: Noisy. The walls are thin you could hear everything going on in the hallways.

Plussat: Excellent location. Staff were great!

Miinukset: The rooms need updating and were not super clean.

Plussat: Rooms were spacious with 2 storey. It was perfect for a girls trip. No body bothered us while we partied away. Location was perfect.

Plussat: Good location

Miinukset: Nothing

Plussat: good staff, comfort room, good underground parking lot

Plussat: In town, private room entrance.

Miinukset: Terrible quality for price, excessive extra fees tagged on, old/gross furniture, beds were terrible (and I can sleep anywhere), bathtub did not drain, towels were gross, continental breakfast did not even have fresh eggs, do not stay here. Never again.

Plussat: Breakfast would be perfect if you added scrambled eggs or sausage patties or bacon or maybe sausage gravy fruut and pastries were good but need meat eggs gravy.

Miinukset: Strangest noises came in motel room every night around 1:30 2:00am sounded like someone broke in and was walking around the room.one morning sounded like a person with heals running in our hallway.you need Lock's on the bedroom doors bolt Lock's.we were starting to think maybe room411 was haunted.other then the noises it was a awesome place to stay and the noises only lasted maybe 15 minutes to 30 minutes.

Plussat: location

Miinukset: front staff was lack of hospitality mind.

Plussat: breakfast was good , Location was fantastic staff was great and friendly

Miinukset: that my wife wasn't with me

Plussat: Fireplace

Miinukset: Bed a little hard

Plussat: Everyone we encountered at the hotel was very friendly. We enjoyed our stay and found our bed very comfortable!

Miinukset: Parking was an issue constantly having to drive around to find a spot, but know it was a busy weekend at the hotel too

Plussat: Staff were great. Room was well appointed and very comfortable! Breakfast was yummy. Loved the Grotto Pool. We will be back for sure.

Plussat: Everything

Miinukset: Nothing

Plussat: The breakfast was excellent, and location was also great. Room was a little tight , but great for two and we were only in for sleeping

Plussat: Dinner at Chilli's was nice.

Miinukset: Very, very cramped room. The breakfast waitress started pouring coffee without asking, I politely let her know that I didn't drink coffee, so she stopped pouring halfway through. She then said she would get me a tea, didn't ask my husband what he wanted to drink, then walked off to clean tables. I was left with a half cup of coffee which my husband finished off.

Plussat: location and room was very clean

Miinukset: front staff was no hospitality. maybe getting tired of helping people staying at the hotel. some staff was talking complain in front of the guest. just lack of mind of hospitality and no proffessinal. I know this is no ritz carlton or high class hotel but this hotel is getting better if they changed their mind.

Plussat: Excellent location

Miinukset: Room was a little tight

Plussat: The room was very clean. The location was fantastic.

Plussat: The location is great! Close to the centre and we took public transit during our stay in banff. The public transit station is also close to the hotel. We were happy that our room was upgraded to a family suite.

Miinukset: The bathtub did not drain very well and the TV did not work. A staff came and tried to fix the problem but it still did not work.

Plussat: Breakfast not included but can walk to town. Nice large room.

Plussat: The bed was one of the best hotel beds we’ve ever had!

Miinukset: There was one staff member who worked the front desk overnight (from Sept 14-15) who was just not very personable.

Plussat: Very friendly and helpful staff. Great location, an easy walk down into Banff.

Miinukset: Unfortunately the pool was under maintenance during the time of our stay.

Plussat: Swimming pools and hot tubs were a treat. The bed was super comfortable and the room large and well equipped. Reception dealt with a minor complaint quickly and efficiently. Close to excellent restaurants (vegan/vegetarian).

Miinukset: Loud noise - central heating possibly? - was disturbing.

Plussat: Good location, spacious room, some of the staff were nice.

Miinukset: The guy at the front desk was arrogant and inconsiderate. That guy thought that it would make sense for a customer that asks for the breakfast options in the hotel to also ask if the restaurant is run by a different owner or not. Because, apparently, everybody would have raised that question... The room was dirty with stains in the fabrics and the housekeeping service arrived at our room at 16:00. We were already all back in the room so we just asked that if they could just take out the garbage. They did. By far the worst breakfast we have ever had in a hotel, ever. Do yourselves a favour and spend your money elsewhere.

Plussat: Hotel employee and all the staff were absolutely fantastic - definitely plan to return in the future.

Plussat: the location is great

Plussat: We liked everything. The staff are wonderful. It's a great location. This was our 3rd stay there.

Miinukset: The bathroom ceiling could us a painting touch up. They need to fix the jets in the hot tub the top ones are not very strong.

Plussat: Convenient location just a hop away from main shopping street and bus stations. Comfortable room with a pretty mountain view from balcony. Provided water and coffee and the lobby, and had coin operated laundry. Friendly and helpful staff.

Plussat: Location was well situated.

Miinukset: Very small room, it was downstairs and very dark due the vegetation across the window. Lights on needed all the time. Bathroom was a broom cupboard, it would only fit one person at a time. Bathroom exhaust fan extremely noisy. Vanity & basin outside the bathroom. No drinking glasses, when asked for received plastic ones. Very basic breakfast, no choice. Very expensive, certainly not value for money when compared with other venues when discussed with other travelers. Would we stay there again when we return to Banff - no way. We came away feeling the venue was doing it on the cheap at every opportunity.