Banff hotellit lähellä Canada House Gallery

Plussat: Location was great but very busy and loud. Rooms were small but very clean. Rooftop fire pit and hot pools were fantastic. Lobby fireplace sitting area is beautiful. Downstairs restaurant and bar are very convenient.

Miinukset: For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise. No alcohol allowed by the fireplace in the lobby was inconvenient. No full-length mirror in rooms. Shower head awkwardly close to the shower wall so you had so stand uncomfortably close to the wall while showering.

Plussat: The Moose is a new and beautiful property in an ideal location. Their rooftop spa and pool/jacuzzi facilities are ideal for accommodating a large group of travelers. Food in the Pacini restaurant is quite good and priced well for the area.

Plussat: Location, staff, parking are very good. Great rooms and good italian food.

Plussat: Outdoor rooftop hot tubs are incredible. Even on very cold days they continued to operate. Rooms are bright with many windows. Beds are very computable. Any of our requests for improvement were immediately dealt with.

Miinukset: Coffee needs to be improved. We did ask for a coffee pot and was immediately supplied.

Plussat: The lobby is nice! Comfortable bed

Miinukset: For $312 CAD you get the equivalent of a Marriott Courtyard...except smaller. No view! It's misleading to list a bunch of amenities that aren't open yet. I was told I could walk to the hotel next door and use their gym. Huge disappointment!

Plussat: great location and atmosphere, friendly staff. Would definitely stay here again.

Miinukset: Better breakfast options are available in town.

Plussat: Very spacious room with heated floors, king bed and a big jet tub made for a great place to kick back after a day of skiiing.

Miinukset: Fire place didn't work.

Plussat: The layout, the wood fires, all the atmosphere was awesome.

Miinukset: No matter what you provide, the key to a great place to stay is a good bed. Ours was so hard it made the fold-out futon in the living room area look like a desirable option. The bed was rock hard and felt like laying on cardboard. Killed the whole stay for us and wont be back as a result.

Plussat: Our stay was only one night, so it is hard to evaluate. During the short time however, we found the resort to be comfortable and very accomodating for our family. Staff was helpful and set up our rooms as requested with items such as playpens and highchairs.

Miinukset: We found the kitchen was lacking in pots/pans and dishes.

Plussat: Very roomy suite with a kitchen and fireplace. Everything in the kitchen was functional. Room is modern and seems recently renovated. As it's a bit out of Banff town the area is peaceful and quiet

Miinukset: It's a 20min walk from Banff town, therefore a bit of an inconvenience if you don't have a car. Room was usually very hot and stuffy and there's no AC (but there is a fan). Reception staff were nice but not overly helpful.

Plussat: The room was very comfortable. Natural fireplace, full kitchen, wonderful view of the mountains. Free reliable wireless.

Plussat: It was nicely designed and I liked the appearance.

Miinukset: Unfortunately it is situated high above Banff and consequently the train horn can be heard very clearly. Goods train pass through Banff and the train driver sounds the horn each time he approaches the level crossing. The sounds consisted of two long and one short horn sound. This went on every 2 hours commencing at 10pm and did not finish till after 6am. Uninterrupted sleep was a luxury at this Resort.

Plussat: quiet, peaceful

Miinukset: television sets at least 15 to 20 years old.

Plussat: The room was very clean and comfortable to be in, the view from the deck is great. What i found very different that the tile floor as you go into the room was heated very nice if you have cold feet. I very much enjoyed my stay at Tunnel Mountian Resort. Wil stay again.

Plussat: The loft suite was great, considering we had two children with us. The kitchenette was very convenient; the fireplace was a wonderful surprise!The staff were very friendly and accomodating.

Miinukset: Unfortunately, I noticed several stains on the bedding, and the floors seemed somewhat dirty as well.

Plussat: As always, the location.

Miinukset: I have stayed at tunnel mountain numerous times for the last 20+ years, in fact we normally splt our time between your resort and Hidden Ridge. It has been about three years since we stayed last and I was very disappointed. We like to barbeque and they are so far beyond replacing they are very dangerous and filthy. The tap in the washroom spun around completely, the furnace sounded like an airport and the thermostat did not work properly, basic utencils required for eating were missing, the TV in the bedroom did not work and the remote was missing, the fridge temperature was set on 3 out of 10 yet still froze items. Bottom line is Tunnel Mountain has detiorated substantially in quality and clearly needs some capital spent on improvement

Plussat: the peace and quiet and the family atmosphere.

Miinukset: The big barf stain outside the door on the walkway.

Plussat: it was amazing the wildlife that just walks around. also the beds were really comfortable

Plussat: Was within walked my distance of downtown Banff. Accommodating staff.

Miinukset: No air conditioning and noisy outside with window open.

Miinukset: Noise across street. Late-night partiers

Plussat: We loved the proximity of shopping and leisure activities and that we could walk where we wanted to go. The room was perfect and cozy!! The breakfasts were terrific and the staff serving it were helpful and friendly!!

Miinukset: Having to leave the friendly staff and beautiful room we had!!

Plussat: Lodge was very clean and had only what you needed; no extra bells and whistles.

Miinukset: Parking is horrendous. Had a Nissan Pathfinder which took 10 minutes to park in a little wee spot with many support columns surrounding the parkade. Would be easy to park a Ford Fiesta in. Also there is NO AIRCONDITIONING, only a fan provided by Brewsters. It was 27 in Banff on one day of our stay there and the room was overly hot and uncomfortable. No mini fridge to keep cold drinks in.

Plussat: -Ideal location in downtown, walking distance from restaurants and shops and trailheads -Decent continental breakfast -Good value for money -Accommodating staff

Miinukset: -Our room smelled a bit of sweaty socks

Plussat: Location was good

Miinukset: I expected that there is basic amenities like refrigerator, air-conditioning, microwave considering cost and 3-star rating of facility. But nothing was there. They just put a table fan which was not very comfortable after full day's activities for a good night sleep for hot summer days. Floors were squeaky and making noise while walking. Parking was horrible, very narrow and it took lots of time and adjustments to safely park. Breakfast was okay. Nothing special.

Plussat: Big bath. Jon at the front desk was awesome.

Miinukset: A few more pillows.

Plussat: The room was a decent size and the staff were fairly friendly.

Miinukset: The room we had was facing the back alley and every morning at 7am a delivery truck beeped and banged it's way around for 30 minutes making sure you couldn't go back to sleep.

Plussat: I liked the location, the staff was friendly and the room was clean. The bus was able to pick me up at the door which was very convenient.

Miinukset: The rooms had no a/c and the temperature was set pretty high when I arrived. I opened the windows and left them open till about 1am but the alley outside the window was very noisy with people drinking and smoking drugs so I had to close the window, then I woke up feeling horrible as the room was so hot you could barely breath. The next night was cooler outside so the temperature was much more comfortable, but a guy on a motorcycle showed up in the alley at midnight and started revving the engine, and talking with all the people in the alley. It's probably a much better place to stay when it's winter time.

Miinukset: Although likely not their fault we were awoken at 6:45 am by a garbage truck in the alley. Normal in NYC but not Banff!

Plussat: Location was good. Comfortable. Reasonable priced.

Miinukset: Free continental breakfast

Plussat: - VERY CLEAN - UNDERGROUND HEATED PARKING - HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING - GOOD STAFF

Miinukset: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT - STEAM ROOM DIDN'T WORK THE FIRST NIGHT - JETS IN HOT TUB NEVER WORKED AT ALL - VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL

Miinukset: Breakfast

Plussat: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.

Miinukset: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.

Plussat: Everything

Miinukset: None

Plussat: An easy walk to restaurants and the village. An accessable hotel for mountains and all the enjoyment of the quaint city.

Miinukset: No

Plussat: Room had sufficient space and indoor underground parking was available.

Miinukset: Expensive for what you get: rooms aren't anything special, hot tub right next to bar, i.e. not very usable, no exercise room. Uninspired breakfast buffet. Check-in time is late, would have preferred to check in earlier.

Plussat: The staff was nice, and the room was nice and clean.

Plussat: The complimentary breakfast was great, and the underground parking was also wonderful. The staff was friendly and helpful.

Miinukset: The noise outside our room at night would be the only complaint. Also, the pictures on the website are misleading, and make the rooms look as if they have hardwood or laminate.

Plussat: we were able to walk to the downtown area from the hotel in less than 10 minutes. The underground, indoor parking was nice.

Miinukset: Underground parking could be bigger as it did not accomadate all the visitors staying at hotel.

Plussat: convenient to the Banff centre and all that the town offers

Miinukset: unfortuntely it was extremely busy at breakfast on the long weekend

Plussat: Comments I had noted when making the reservation were taken into consideration when picking my room - Thank you.

Plussat: We liked the central location of the Inn. We also enjoyed the quiet rooms.

Miinukset: As I've already mentioned, the hostesses for the continental breakfasts lacked enthusiam and friendliness.

Plussat: The ungerground secure, heated parking, complimentary breakfast, helpful staff and proximatey to downtown

Plussat: It was a nice room. No bed bugs. Clean. Walking distance to main shopping and restaurants.

Miinukset: There is no pool even though they say there is. You have to go next door to the neighbor hotel and it is dingy and very sketchy hot tub area. Pool is in completely different area. Breakfast was supposed to be until 11:00 am and was cleaned up and put away by 10:30 am. A decent walk from most shopping areas and restaurants. Not worth $400 + for a night. One of the only rooms without a balcony.

Plussat: I love how spacious the room is, very clean,the bed is so comfortable. The parking is very convenient and secure.

Miinukset: the breakfast was adequate but modest

Plussat: Away from the business of the town strip and in a quiet area.

Miinukset: The TV

Plussat: Run down and outdated.

Plussat: Rooms and Beds were good

Miinukset: INTERNET WAS VERY POOR STRENGTH . COMPLIMENTARY BREAKFAST WAS NOT GOOD . Some time they do not attend call at reception desk nor they call back to room

Plussat: Breakfast was fine and the bed was comfortable.

Miinukset: We had sewer water coming up our bathroom sink at 7:30 am and the night before I noticed some black soot in the sink but did not know why. We left our room as soon as possible reported this to the front desk. The manager only offered a 50% return for the room rate when I thought it would only be right to fully compensate us for such an extreme inconvenience. Disgusting!

Plussat: Beds were clean and comfortable and bathroom was also clean. Did not stay in hotel much but it was fairly quiet and the free hot breakfast was a nice bonus. The underground parking was secure and warm.

Miinukset: Could do a bit of updating with TV and bedding

Plussat: Great ambiance and modern mountain design.

Plussat: Rooms were basic but nice and clean.

Miinukset: The breakfast was chaotic and not very well organized. I had to ask for glasses for juice, mugs for hot drinks, cutlery and bowls for cereal. There was some cutlery behind all the food on the window shelf, but this wasn't really visible when people were serving themselves food. When I did notice the cutlery tray, there were only spoons left. The hot water for the tea was lukewarm. My daughter and I were sat right next to where the food was served and the line was being constantly held up by guests waiting for more coffee, juice, milk for cereal, etc. I did not know there was any bacon, until about 15 minutes after I had sat down as there was none when we first got there. I only realized when someone walked past me with the bacon. Whoever was in charge of making sure all the hot foods and other foods were in constant supply were not monitoring this properly. The only time all foods were well stocked was after 10:00am, when the bacon, sausage and egg were piled high, but as it was after 10:00am, no-one else was coming in to eat it. My daughter and I left around 10:40am and there was hardly anyone left so a lot of food would have gone to waste, when this should have been in abundance earlier on. Though it was chaotic, the workers who were replacing finished food items and tidying up, were pleasant and friendly throughout. I would have preferred an earlier check in time. Checking at 4pm and having to be out of the room the next morning at 11am, does not leave a lot of time to enjoy the amenities, (pool & hot tub) in the hotel or in the area. I felt short-changed. I would be reluctant to book again because of the not very pleasant breakfast experience.

Plussat: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.

Plussat: The new hot tubs and the nice decor across the lodge

Miinukset: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin. Breakfast was not bad but some mornings were worse than others

Plussat: Good value, underground parking, decent complementary breakfast buffet, good bed.

Miinukset: The hallways were covered in drywall mud patches so must have been prepping for some repainting or something. Temporary inconvenience but not a sightly interior.

Plussat: Nothing fancy. Breakfast was cereal, toast/muffin and coffee. Clean.

Miinukset: No

Plussat: Rooms were very clean and staff were very helpful and professional. Great value, I would recommend this hotel to others!

Plussat: The staff are really friendly and went out of their way to assist. The heated outdoor pool was great and clean.

Miinukset: The room itself was not clean, there was junk smeared on the wall and it was really disgusting, the washroom was sub-standard - ceiling was filthy and only 1/2 roll of toilet paper). In addition, the indoor hot tub area was incredibly filthy.

Plussat: the underground parking

Miinukset: hot tub room was pretty sad & dingy and 'next door'

Plussat: good location.

Miinukset: Going next door for breakfast.

Plussat: It was Ok but definitely not a 3 star hotel as advertised.

Miinukset: No hot water, bed mattress had a dip in it so a person rolled to the center. Room was extremely small.

Plussat: Price was awesome, as were the Staff...very helpfull and came thru on every request. Distance from main core of Banff was not an issue only 15 min easy walk (summer)

Miinukset: As addressed in the comfort category both Queen beds were very uncomfortable. When in bed the middle would collapse and my wife and I would roll into on another.

Plussat: The bed

Miinukset: The shower. My wife wanted a telephone shower instead of.

Plussat: The room was extremely clean. The hotel was quiet during our stay. We appreciated the two sinks in the room.

Miinukset: The breakfast at the Voyager Inn next door (included in rate) needs improvement. There was no coffee when we arrived. There was only one type of muffin and no other breadstuffs. There are no beverages for those who do not drink coffee or tea other than milk.

Plussat: Its location

Miinukset: Yes there was no Microoven and freeze inside room

Plussat: Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.

Plussat: Very nice and clean room. Location fantastic.

Miinukset: Resort town so all hotels are expensive. Didnt like being charged for parking or internet.

Plussat: We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.

Plussat: Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.

Miinukset: Charging for wifi is outdated and should be changed in my opinion. It is a common service for hotels to have free wifi nowadays. oh well.

Plussat: Leisure facilities were excellent. Comfy beds too.

Miinukset: No free wi-fi. They charge $10-a-day.

Plussat: Great location and great property! Friendly staff and excellent service!

Plussat: Great location close to some of the tourist attractions in Banff. Very convenient walking distance to shopping and dozens of restaurants. Very nice staff. Parking garage was very convenient. Looked like an ideal facility for small conferences. Check-in and check-out were a breeze. Had wired internet in one wing -- speed 5Mb/1.5Mb. Nice shops downstairs off the lobby.

Miinukset: It was a bit pricey in the high summer season, but so were many other things in Banff. Extra daily cost for wifi and underground parking. Hotel was mostly quiet, but a little noisy when trains came through, not awful. Room layout and some furnishings were dated (mixed ages/styles), but the room was reasonably comfortable. Maintenance of some plumbing fixtures was deficient (I have no clue why housekeeping staff coordinates so poorly with the maintenance crew in many hotels such as this). My rating would have been higher if staff had bothered to take just 15 seconds of screwdriver time on the shower handles. Front desk person was unaware of wired internet, "We don't have that!" But they do in one wing. Be aware that Banff town is a significant distance from the Icefields Parkway.

Miinukset: AC useful for hot days

Plussat: All around a pleasant experience

Plussat: Central location, friendly staff.

Miinukset: Bed spreads near a serious cleaning, stains and frays are everywhere.

Plussat: Great location. I read some reviews and thought the room wouldn't be that great but I booked it for location. The room I had was very nice and comfortable. I would stay here again. pool was also very nice.

Miinukset: It would have been nice to have 2 chairs on the balcony.

Plussat: Location was amazing for walking to downtown. Pool area was beautiful.

Miinukset: Only thing I could complain about was the carpet in the room. It was old and needed to be changed. Stuffed up my family.

Plussat: Great location

Plussat: It was quiet and comfortable, except for the occasional train whistle, which occurred intermittently through the night. Location was close to Banff Avenue.

Plussat: The location was just perfect

Plussat: Great location for exploring Banff and its walking trails (we parked the car in the hotel garage and did not use it again during our stay). Quick check-in/check-out, friendly staff.

Miinukset: Parking in underground garage is $9.50 per day - but most streets and parking lots in downtown Banff have 3 hour max. for parking.

Plussat: Central position in Banff

Miinukset: No

Plussat: We found the staff very friendly and helpfull. We only used the hotel on a B & B basis and the breakfast was excellent. We used the hotel for a ski holiday and it is perfectly positioned in Banff for the ski bus which stops outside. It is the last stop before the bus leaves Banff town for the slope and the first stop coming home at night which saves a lot of time between the hotel and the slopes.

Plussat: staff were welcoming and very hospitable; rooms clean and pleasant; beds comfortable; food in the restaurant was excellent and great value; fantastic location.

Miinukset: For what we were looking for on this ski holiday, there was nothing that I didn't like about the hotel.

Plussat: This the second time we have stayed there and were not disappointed. Very convenient location, straightforward and good service and good value all round. Please write at least 15 words

Miinukset: Pity the hotel does not accept dogs and does not have a ladies hairdressed on the block.

Plussat: The eucalyptus steam room was great.

Plussat: The beautifully designed pool was a wonderful experience and could accommodate children, families, couples and individuals. Very courtous and helpful staff.