Banff hotellit lähellä Whyte Museum of the Canadian Rockies

Plussat: Location, nice lobby

Miinukset: Entry to rooms is directly from outside, which in winter time makes it very inconvenient to enjoy the hotel’s amenities

Plussat: Close to restaurants. Clean and nice. Awesome spas.

Miinukset: None

Plussat: Location was great but very busy and loud. Rooms were small but very clean. Rooftop fire pit and hot pools were fantastic. Lobby fireplace sitting area is beautiful. Downstairs restaurant and bar are very convenient.

Miinukset: For as much as it cost, the rooms were quite small and the walls were very thin - lots of outside noise. No alcohol allowed by the fireplace in the lobby was inconvenient. No full-length mirror in rooms. Shower head awkwardly close to the shower wall so you had so stand uncomfortably close to the wall while showering.

Plussat: The rustic design and Christmas decor gives the hotel a perfect setting for winter holiday. We had a room with balcony, kitchenette and fireplace. This was a nice comfortable winter experience. Easy access to buses, supermarket and shops.

Miinukset: The hot spa pools at the rooftop looked tempting. Unfortunately we were afraid of the winter cold and did not attempt to use this beautiful facility.

Plussat: Front desk staff were great! And hot tubs were perfect at night

Plussat: The location, design and the pool and 2 steam pools on the roof were superb

Plussat: The location is excellent to get to the downtown core. The atmosphere is very nice in the hotel lobby.

Miinukset: The room did not have a recycle blue bin and therefore the garbage bins filled up fast. We asked on two occasions to have them emptied, but our requests went unattended.

Plussat: Wonderful place to stay in winter. Was very warm and comfortable with great staff.

Miinukset: Centrally located in town with lots of restaurants

Plussat: Good location, right downtown. The rooftop pool area area was great and it had beautiful mountain views. Friendly and helpful staff. The hotel atmosphere was calm and cozy. Not busy at all in November.

Miinukset: Breakfast was not included in the price. The hotel has a restaurant but it was a little expensive-ish (normal Banff price level though) so we went to a near cafe and had breakfast there instead.

Plussat: Location in the village

Miinukset: Seemed way overpriced for the room we received. $--- for a standard room, not view, facing a wall. Manager did offer an alternative, but it was on same floor, same view, so not really any better

Plussat: Location

Miinukset: Unfriendly counter staff and the uncleaned details

Plussat: great location and atmosphere, friendly staff. Would definitely stay here again.

Miinukset: Better breakfast options are available in town.

Plussat: The Staff were very helpful.

Miinukset: the accessible parking could have been better in car park. There was not enough space around the spot to get in and out without issue.

Plussat: Everything, was such a great hotel.

Miinukset: Nothing.

Plussat: The room / hotel was really nice and fancy and clean

Miinukset: No

Plussat: Very nice staff friendly and professional

Miinukset: Renovations however no pain no gain

Plussat: The rooms in the hotel were very nice and the hot tub area was very nice.

Miinukset: The Resturaunt was under construction so we had to go across the street for breakfast which was very poor. With all the construction going on they did not offer us any discounts.

Plussat: Nice new decor. Rustic feel appropriate for the mountains.

Miinukset: Music too loud. Courtyard sounds echo into room. Started music too early in morning. Have to keep privacy blinds down to block view into room. Prefer no pets in a hotel

Plussat: The cleanliness, the large room and the hot breakfast.

Miinukset: Would be good to have a kettle for boiling water in the room.

Plussat: Cleanliness and the hot tubs/ area

Miinukset: We didnt know till we were there that the cafe was under refurbishment and we had to eat at a lower grade hotel and the breakfast was pretty poor!

Plussat: Hotel was brand new and clean, rooms were big enough and decorated with very good taste. Under ground parking was a life saver.

Miinukset: Breakfast area was under construction during our stay, we had to use next door hotel facilities which were very old. But still the breakfast was good in general and staff was friendly.

Plussat: Great ambiance and modern mountain design.

Plussat: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.

Plussat: The new hot tubs and the nice decor across the lodge

Miinukset: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin. Breakfast was not bad but some mornings were worse than others

Plussat: Limited choice but still more than adequate.

Plussat: Location,charater, and staff

Miinukset: Room was uncomfortably hot. Well over 78 f at 2 am. Hotter during the day. Portable fan did not cut it. Outside noise from kids skateboarding continued most of the night.

Plussat: Was within walked my distance of downtown Banff. Accommodating staff.

Miinukset: No air conditioning and noisy outside with window open.

Miinukset: Noise across street. Late-night partiers

Plussat: We loved the proximity of shopping and leisure activities and that we could walk where we wanted to go. The room was perfect and cozy!! The breakfasts were terrific and the staff serving it were helpful and friendly!!

Miinukset: Having to leave the friendly staff and beautiful room we had!!

Plussat: Good breakfast, really excellent location to Banff shopping and restaurants.

Miinukset: Did not have AC.

Plussat: Big bath. Jon at the front desk was awesome.

Miinukset: A few more pillows.

Plussat: Location

Plussat: Location The king deluxe room was spacious and seemed recently updated

Miinukset: The halls were a maze

Plussat: Bed was comfortable view was nice.

Miinukset: They were hairs in the bathtub and bathroom floors. Pillows were to soft.

Miinukset: Although likely not their fault we were awoken at 6:45 am by a garbage truck in the alley. Normal in NYC but not Banff!

Plussat: Friendly and welcoming people, clean large room, underground parking, decent bar, what more do you need.

Miinukset: The rooms probably feel a bit dated, nevertheless immaculate so only a comment.

Plussat: The staff were all really cheery and friendly. Even over the phone they were extremely accommodating. The lobby is honestly one of the cutest and homiest looking ones I have ever seen. So cozy throughout and there's also underground parking! So if you're staying there in winter, no need to worry about plugging your car in. Overall, such a great experience for a great price! Also, it is only a 10 ish minute drive to downtown Banff!

Plussat: Rooms were a great size and very clean. We loved having a kitchenette and a lofted bedroom separate from the living area.

Miinukset: No complaints, we enjoyed our stay.

Plussat: Bed was super comfy!

Plussat: All good. Ten minutes walk to dt banff. On site breakfast restaurant for breakfast. Reasonably priced breakfast 14 - 18 bucks

Plussat: loved the room- it was very affordable for the king spa room. i'd definitely stay again. my friend and i had the pool to ourselves in the morning which was also very amazing. i would love to stay again

Miinukset: that there wasn't any continental breakfast offered but thats alright. the restaurant was sufficent.

Plussat: The food is good in the restaurant. Pool and the hot tub

Miinukset: n/a

Plussat: Nice and clean. Located on the quiet end of the strip.

Miinukset: Room heater sounded like a freight train. Hot tub jets were not working. Restaurant staff was ambivalent and very over priced. Vending machines were mostly out of order and the one that wasn't still did not dispense beverage and didn't return money.

Plussat: The spa was a joke !

Miinukset: The spa was a joke. Never again

Plussat: Great rooms and pool!

Miinukset: A long walk to Banff main street.

Plussat: Location, value for price, very helpful staff, rooms were very comfortable and included plenty of accoutrements. Free bikes!

Miinukset: Restaurant hours didn't match what was posted on the blackboard outside the restaurant entrance, so we ate elsewhere.

Plussat: Our room was clean and very comfortable. We weren't at the hotel much so didn't interact much with the staff besides check in and out, but when we did, everyone was very nice.

Miinukset: It was one of the furthest out from the main area of town. Still convenient compared to staying outside of town, and not a terribly long walk, but still about 15 minutes.

Miinukset: The advertised "superior" room for which we pre-paid almost $400 a night for 6 nights was on the first floor with a walking path right next to the window, so there was no privacy at all. The safe did not work. The towels were fryed at the ends and some had stains. After our complaint, the manager of duty first lied that there were no rooms available. After the threat that we would request money return and move to another hotel, he suddenly discovered a premier room available two nights later, but requested that we check out from the current room by 11am and only check into the new one after 4pm, being for 5 hrs roomless. Only the next day the new manager on duty fixed these issues and transferred us to the room in a normal way and with apologies. The breakfast is mediocre to put it mildly, many motels have better ones. All in all, they charged these enormous prices only since they could - the location was great.

Plussat: Great location. Easy to find. Clean and comfy

Miinukset: Parking was slightly challenging and just poor timing on the hottub facilities since they were doing maintenance on them.

Plussat: Breakfast included in price and it was good!

Miinukset: No A.C.

Plussat: Great staff. Very friendly & halpful

Miinukset: Nothing

Plussat: I did like its location, it is a very short walk to get into the heart of Banff. There are a lot of restaurants near by.

Miinukset: The bathroom was small, the sinks are in the room so if someone is up and getting ready it definitely disturbs the person that is trying to sleep. The hot tub was broken.

Plussat: Loved the location

Miinukset: The pillows

Plussat: Breakfast included, underground parking included

Miinukset: The hot tub room entrance number didnt work

Plussat: One of the most comfortable hotel beds I've slept in, in a long time. Really good breakfast. Very quiet rooms.

Miinukset: There was no parking available. The underground parking was full. The outdoor lot was full, so I had to find street parking. When we asked if it was ok to park overnight, the front counter guy said "read the parking signs".

Plussat: The room was very clean, modern, updated , comfortable. Great parking. Surprizingly quiet unlike several older reviews. Easy walking distance to downtown. Overal we really liked the facility and the room. Back end area needs some updating .

Miinukset: Breakfast was not impressive except for the omlette and the cook serving it. Buffet was not fresh at all ,sausages like rubber ,areas were not maintained and messy (spillage etc) For the sake of the hotel, I noted an obviously cracked mug but the girl did not seem interested. Other breakfast staff and some of the front staff did not seem to be that interested either in their jobs.

Plussat: Bed comfortable

Miinukset: I needed toothbrush Non there I wanted dairy free option Non available

Plussat: The location was excellent. The included breakfast was great and the staff were very helpful.

Plussat: Free Breakfast, updated rooms, fantastic showers and rocky mountain soap co products! Really enjoyed the in room fireplace. One of the best hotels for being close to all the action on Banff Ave. My favourite hotels on banff ave are 1.moose 2.fox 3. Ptarmigan!

Miinukset: Hot tub area needs an upgrade. One was broken and they are small.