Banff hotellit lähellä Whyte Museum of the Canadian Rockies

Miinukset: I was surprised how “plain” our room was... plus, I have a bad back and like a tub to relax my back.... get to the room and no tub..... very disappointing

Plussat: Fantastic staff! Great location! Loved the nespresso! Concierge was a great help.

Miinukset: Not a thing

Plussat: Location. It's right in the center so its very convenience.

Miinukset: They don't provide any breakfast with that pricey room. I feel sorry for the girl who worked as bell girl during my stay. She should not do all the hard work carried my big -heavy luggages when I checked out - because it is more right to be done by a man. I think the hotel should not let a girl/woman to do this kinda work.

Plussat: Absolutely perfect location! Wonderful room. And the hot tubs on the roof are great after walking around all day. Would definitely stay here again.

Miinukset: The only slight nuisance was the set of steps as you walk to the end of the 4th floor (I was in 448.) Not a big deal except when handling luggage.

Plussat: It was a wonderful hotel. Location was perfect.

Miinukset: Only complaint is that it was loud at night. They do provide you with ear plugs and you definitely need it.

Plussat: Location, free parking, clean, comfortable

Miinukset: Dim lighting in the room

Plussat: Great location

Miinukset: Not enough parking, we had to park on public parking lot several blocks away.

Plussat: Location Upgrade for same price

Plussat: It was located right in the town of Banff. It was clean and the staff were friendly. They went out of their way to wish us a happy anniversary, providing little extras in the room, including a personal card with many staff signatures. I was very touched by their thoughtfulness and customer service.

Miinukset: I think it is a little more expensive than it was worth, but I would stay there again.

Plussat: Renovation is nice. Centrally located in Banff.

Miinukset: Extremely noisy location. Ear plugs placed in room as way to deal with it. Worst night of sleep we’ve ever had in hotel. Live very loud music until after 1 am.

Plussat: Location was great. Nice amenities. Rooms were clean and nicely appointed. The bathrobes were a nice touch. Very convenient to tour bus pick up.

Miinukset: Parking could be challenging. Had to address payment issue twice.

Plussat: Great location and nice rooms.

Miinukset: Check in was slow. We waited 5-10 minutes while the other clerk worked on his computer and ignored us.

Plussat: Great location ! Room was beautiful.

Miinukset: The sparse breakfast was included but involved lots of stairs and wandering hallways Not worth the effort.

Plussat: The large bathroom was great.

Plussat: I received a free upgrade to a nicer room without asking for it. Staff were very helpful with directions to all kinds of points of interests and information about the local area...and more.

Miinukset: It was a little confusing to find my room at first, had to walk through the parking lot, but it wasn't a big deal, a staff member guided me there.

Miinukset: Did not have AC.

Plussat: location and friendly front desk staff. The rooms were clean and surprisingly quiet for the location.

Miinukset: The breakfast nook was oddly located and difficult to get to, with someone with mobility issues. The food was more than ample though.

Plussat: Big bath. Jon at the front desk was awesome.

Miinukset: A few more pillows.

Plussat: The location was fantastic

Miinukset: The description of the hotel and rooms were deceiving. There was no air conditioning in the rooms nor did they have mini fridges in the standard rooms. The hotel has air conditioning in the main areas. The staff at check in advised we should have booked a room with a mini fridge but it state this when we booked

Plussat: Great location, reliable wifi and helpful staff. Nice option for service.

Miinukset: No balcony available. Difficult to find on-site amenities due to layout & size of hotel. Unclear billing.

Plussat: Great location. Very friendly staff.

Plussat: I really liked the breakfast. It was simple, quick and efficient. There was a lovely little pastry with egg and veg that I thought was very tasty. The location was terrific, right in the centre of things. It was expensive, but everywhere in Banff is.

Miinukset: Our room looked into an alley, the back doors of a bunch of restaurants and businesses, and it was noisy. The parking garage is really tight. On checkout, the person at the desk was friendly, but didn't ask at all how we had enjoyed our stay. Overall, things felt a bit impersonal. But when we asked for help or information, people at the desk were swift to assist.

Plussat: Great location, right in the heart of downtown Banff. Rooms were nice and breakfast was included.

Miinukset: For $400/night, would have expected to have AC. Our “basement” room was sweltering all night. Also didn’t like the daily charge for parking.

Plussat: The hotel is nice and clean

Miinukset: There is no air conditioning. I am sure this is fine normally but the room was warm when we went. We put a fan in the window to get air

Miinukset: The advertised "superior" room for which we pre-paid almost $400 a night for 6 nights was on the first floor with a walking path right next to the window, so there was no privacy at all. The safe did not work. The towels were fryed at the ends and some had stains. After our complaint, the manager of duty first lied that there were no rooms available. After the threat that we would request money return and move to another hotel, he suddenly discovered a premier room available two nights later, but requested that we check out from the current room by 11am and only check into the new one after 4pm, being for 5 hrs roomless. Only the next day the new manager on duty fixed these issues and transferred us to the room in a normal way and with apologies. The breakfast is mediocre to put it mildly, many motels have better ones. All in all, they charged these enormous prices only since they could - the location was great.

Plussat: We loved that the Inn was in town! The included daily breakfast, internet and parking were all greatly appreciated! Staff were friendly and helpful. Would highly recommend and certainly stay again. Thank you!

Miinukset: Room lighting could be brighter. Recommend either a ceiling fixture or lamps (versus the wall sconces).

Plussat: Coffee place nearby and walking distance to downtown and grocery store . Appreciated onsite parking. Enjoyed hot breakfast each morning.

Miinukset: I felt like staff could have offered up a bit more knowledge about Banff. We did not enjoy our meal at onsite Italian restaurant.

Plussat: Excellent location in the town of Banff. Hotel entrance has a classy aura. Free parking within their internal garage was appreciated. Breakfast is great with made-to order omelettes.

Miinukset: There is no pool and only one of the jacuzzi's (in an enclosed walled room with dungeon feel) was in working order. The jets on the "working" jacuzzi have very little pressure. The jacuzzi had significant sand at our feet suggesting infrequent cleaning. Breakfast was great except for the small baked hotdogs passed off as sausages. Our room 142 has no ventilation fan in either the bath or bedroom so little if any air circulation It feels over-priced but that is surely due to the high-demand in a resort destination.

Plussat: The location is excellent being right on Banff Avenue. The jacuzzi was lovely for a relaxing soak after our Cowboy Cookout Horse Riding Trip.

Miinukset: The bed sheets were the wrong size for the bed so not even tucked in at the bottom, giving a poor first impression. Lighting in the room was terrible, made worse by the fact that we could not have the blinds open as the supposedly Superior room looked straight out on to the car park. Breakfast was poor too. This was one of the 10 different properties we stayed at during our honeymoon and was the most expensive one but unfortunately the most disappointing.

Plussat: Staff were friendly and helpful and we enjoyed exploring the surrounds.

Miinukset: Nothing

Miinukset: Size of room and bathroom. Inadequate lighting in room

Plussat: Location is excellent right in the centre of it all. The staff were all really nice and helpful and they even price matched our first night room rate when we decided to stay one extra day. Love that there was a spa but we didn't have time to enjoy it.

Miinukset: Breakfast is a fairly basic affair with very average coffee and juice (worth going to the coffee shop on the corner). I guess Banff is an expensive place to stay anyway but it was a lot of money for what you get (compared to other locations).

Plussat: The location was excellent. The included breakfast was great and the staff were very helpful.

Plussat: Location perfect. Staff excellent

Miinukset: Room small and dark. Very expensive hotel room.

Plussat: good location

Miinukset: room on the first floor is near the street, not able to keep the curtain open.

Plussat: The location was great & the meatball restaurant bar outside is nice & the staff were friendly. Nice food. The free roam bus ticket & free parking are a huge plus & great touches.

Miinukset: The restaurant inside was horrible & dark. The staff were rude & unhelpful & breakfast was so poor we ended up leaving it for two days & going somewhere else. There is no aircon at the hotel so very stuffy in the hot summer nights, making it really hard to sleep. The facilities are strange, the rooms & bathrooms are nice but the rest of the hotel is extremely tired & not well done. The internal balcony rooms look over a very dated, forgotten space. Not what you want for the high price tags. We had an outdoor balcony with was ok, but looked over the parking lot. The staff overall apart from the two working in the bar were unfriendly & unhelpful largely.

Plussat: Indoor parking was convenient

Miinukset: Price: way over priced, this is basically a days inn facility in a good location, but since Banff is very small I think the location issue is not very important. Breakfast: very basic, nothing to get excited about. A bit disorganized, being asked on several occasions to present voucher. Jacuzzi: unable to use it at all since they close it early.

Plussat: Nice Patio with pool inside the hotel. Coffee shop on hotel premises

Miinukset: Breakfast was average.

Plussat: Service and location

Miinukset: Breakfast was the same everyday

Plussat: The breakfast was excellent and the staff were exceptional

Plussat: Cooperative Staff & breakfast.

Miinukset: The rooms, layout in particular. Had to shift to another hotel after one night.

Plussat: Location

Miinukset: It was not clean! Also, it was super expensive!

Plussat: Location, laundry facilities, nice staff, good beds, breakfast buffet

Miinukset: Rooms need update, old carpets, small bathroom, no air condition in the room, room rate too high

Miinukset: Great place in prime location

Plussat: Everything was so great!!! We would definitely stay there again!

Miinukset: Nothing!

Plussat: Location was good. And I loved that it had a pool and hot tub open to outside. Unfortunately the weather wasn’t ideal

Plussat: Great breakfast.

Miinukset: Lack of Air Conditioner on 30 degree C day. Did not really sleep due to room temperature.

Plussat: Great location. Clean and comfortable. Breakfast was great.

Miinukset: Construction. Parking was cramped so we ended up parking on the side streets.

Plussat: Location Helpful staff Breakfast

Plussat: Staff are very helpful and they always find solution to our problem

Miinukset: None

Plussat: Location, staff, facilities

Miinukset: Very hot upstairs and old small bathroom

Plussat: Staff was very helpful and nice. Hotel was comfortable and clean. We rented a suite for 6 people and loved that there were 2 bathrooms. Loved the upscale yet rustic theme of the hotel...personality fit with the park. Great that you could hop on the bus to go to nearby stops. I found it was best to walk as traffic can be kind of slow.

Miinukset: Sadly, breakfast choices were very limited and was the same every morning. I confirmed bed size availability and upon arrival it was different than stated. Wish the hotel was a little closer to downtown only because it rained every day we were there.

Plussat: We like the decor of the hotel. The staff was very helpful and nice.

Miinukset: Not applicable

Plussat: The pool!

Miinukset: Noise from outside. Carries through wall and glass doors.

Plussat: I absolutely loved the Loft, it was very expensive even for what you get but I’m still glad I got it for this trip.

Miinukset: Very expensive. And had hoped it was attached to a nicer restaurant Chili’s attachment to a higher end suite is basically a McDonalds next door.

Plussat: The renting if skis process was excellent

Miinukset: One of the exits had a huge puddle from melting snow in the underground parking causing two individuals to slip. One enough to cause an injury

Plussat: Breakfast was standard, but location was amazing - there's a ROAM (free shuttle around Banff) stop right outside.

Miinukset: A/C in the room was very hard to manage.

Plussat: Great location and friendly staff

Miinukset: The suite room we have are two levels, just one bathroom which made whoever was sleeping in a different level difficult at night. The breakfast food selection and quality were a bit disappointing.

Plussat: Great hot pool,

Miinukset: Overpriced and no normal pool - the hot pool is relaxing but after 10 mins I was done