Banff Ptarmigan Inn

Asian

Location. Free parking

Breakfast could be defined better by staff

Location.

The room was below standard. There was dust on the rug behind the door, the drain was plugged in the bathroom tub, the shower fixture needs to be replaced. In my opinion, the hotel is showing it's age. Serious consideration should be given to a complete renovation. I have stayed here before but this time was disappointing.

Construction of building right outside our window/balcony. Very loud. Bed uncomfortable. Went to check out and the guy at desk told us we didn't pay even though I had proof in an email. Told me it was never paid or registering in there computer. Had to go to visa to prove that I had paid.

Close to all everything. Free parking. Breakfast was great.

Location is great and they have a bar/restaurant within the hotel.

When we checked in we were upgraded from the standard room to the deluxe room. But in reality it felt like a downgrade!! Bathroom was not clean. There was dust and hair in the bathroom in some corners. The bath tub contained stains and was not properly cleaned. We thought of having a cup of coffee and we were dissapointed that the inside of the coffee maker was dusty, seems like nobody used it in a while. Just to draw comparison hotels like Extended Stay America are way better in cleanliness and cheaper. Unless u want to stay close to Banff I would never recommend this hotel.

Facilities and location to downtown.....

The fact that my room heating wasn't working and they supplied me with a small room heater, after i asked to be moved...not very impressed.and because of the noise of the Heater fan all night did not get a good sleep.I'm not sure if i will use this place again nor recommend it because of this.......I will be attending a conference in Nov19th & 20th and i was looking at staying in the Ptarmingan Inn......??????/

Location; clean, comfortable, courteous and helpful staff, accessible, room well sized, thoughtfully designed bathroom.

No way of controlling temperature of room; we found it too warm. Breakfast buffet dry and unappetising, but a la carte menu very good. Dinner menu-- better eats elsewhere.