Smart Suites

The location is great. There's a 7/11 next door.

Well, the check in time for th hotel is 2 PM, we walk into the hotel at 1:30 PM and very politely ask the receptionist whether an early check-in would be possible and she very rudely replied, "Early check-in, 500 Baht". I tell her it's 1:30 already, she replies, you can wait. The next scene we see is a couple checking out, the same receptionist runs up (I'm assuming to their room), comes down with a towel and shows them some stain and tells them that they can either go to 7/11 buy detergent and clean that off themselves or pay 650 Baht for the towel. The couple looking very perplexed aren't even sure if that's a stain they caused, nonetheless they go to 7/11 and try doing something about it. Not sure how that ended, but in our entire half a month trip in Thailand, I've never seen any hotel staff behave like this. Eventually we check-in at about 1:55. The room is too small and we actually took pictures of the towel so that later they don't blame us for something we didn't do. Also in the room is a itemised price list of the price you have to pay for the damage to any of the items (which also includes the welcome floor towel inside the bathroom). This entire thing just seemed really off. We just stayed in the hotel for a few hours as we checked out in the night around 10 to leave for the airport and in between we were shopping at Chatuchak. So it would be wrong for me to rate the property as such.